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Sales Escape Room
Sally Sommers
Created on February 11, 2025
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Transcript
Sales
VIDEOgame
VIDEOgame
Do YOU have what it takes to close a deal?
START
232323
HI-SCORE
232323
HI-SCORE
MENU
MENU
MENU
Introduction
Introduction
Characters
characters
Mission
missions
232323
HI-SCORE
232323
HI-SCORE
INTROduction
Introduction
MENU
Your mission begins now! As a sales warrior, navigate through critical levels packed with challenges, strategy-building quests, and skill-enhancing power-ups. Along the way, unlock new abilities, overcome tough objections, and outmaneuver competitors to win over your prospects. Only the sharpest, most strategic players will reach the final stage and seal the deal. Are you ready to level up and become a master closer?
Introduction
characters
missions
232323
HI-SCORE
232323
HI-SCORE
Character
Character
MENU
missions
closercass
Demodexter
Qualifyquinn
Prospect Piper
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
LEVEL 1/3
What is the primary goal of the prospecting phase?
Closing a deal as quickly as possible.
Identifying and qualifying potential customers.
Pitching your product to as many people as possible.
LEVEL 2/3
If a prospector says they're not interested now, whats the best step?
Never contact them again
Keep calling every day until they respond
Ask for permission to follow up later
LEVEL 3/3
Prospecting is only about finding as many potential leads as possible, regardless of their fit for your product or service.
True
False
CONGRATULATIONS!
THE LETTER OF THIS MISSION IS C
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
LEVEL 1/5
What is the main goal of the qualification stage?
determine if the prospect is a good fit
Sell as quickly as possible
Contact as many people as you can
LEVEL 2/5
A prospect says they don't have a budget right now. What's your next best step?
Ask when their budget will be available
Never contact them again
pressure them into buying anyway
LEVEL 3/5
Which factor is important when qualifying a prospect?
Their favorite color
Their budget and need for the product
pressure them into buying anyway
LEVEL 4/5
Which question helps qualify a lead?
“What did you have for lunch today?”
“What’s your favorite part of your job?”
“What challenges are you facing in your business?”
LEVEL 5/5
If a prospect isn’t the decision-maker, what should you do?
Keep talking and hope they convince their boss
End the conversation immediately
Ask who makes the decisions and connect with them
CONGRATULATIONS!
THE LETTER OF THIS MISSION IS L
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
232323
HI-SCORE
One of the most important features that sets our product apart is hidden on the screen. Can you drag the star to find the key benefit for the customer?
Limited Warranty – ensures the product is covered for a short time.
Seamless Integration – Works effortlessly with existing tools and systems.
Automated Functionality – Reduces manual effort and increases efficiency.
232323
HI-SCORE
One of the key benefits of our offering is hidden on the screen. Can you drag the star to find the key benefit?
Basic Service Features – Provides standard services with no customization.
Custom Reporting – Offers tailored insights that are specifically relevant to the client.
Automated Processes – Reduces manual work and increases efficiency.
232323
HI-SCORE
One hidden benefit of our solution is designed to improve overall efficiency. Can drag the star to find it hidden on the screen?
Flexible Payment Options – Provides multiple ways for customers to pay according to their preferences.
Long-Term Contracts – Locks clients into a long-term agreement for stability.
Basic Features – Provides essential features at an affordable price.
CONGRATULATIONS!
THE LETTER OF THIS MISSION IS O
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
LEVEL 1/4
What is the primary goal of the negotiation phase in a sales process?
convince the customer that they have no other options
offer the lowest possible price to close the deal
Reach a mutually beneficial agreement
LEVEL 2/4
When negotiating, why is it important to focus on value rather than price?
Customers always want to pay the highest price
shifts the Convo from cost to how the product meets needs
makes it easier to offer discounts later in the negotiation
LEVEL 3/4
If a prospect requests a discount, what should you do first?
Agree to the discount to avoid losing the sale
Ask what aspects of the product are most important to them
Tell them discounts are not available and stand firm
LEVEL 4/4
What is a common mistake sales professionals make during negotiations?
Accepting the first objection as a final "no"
Asking the customer too many questions
Offering multiple pricing options upfront
LEVEL 4/4
CONGRATULATIONS!
THE LETTER OF THIS MISSION IS S
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
1/3
True or False: If a prospect does not immediately say ‘yes,’ it means they are not interested.
True
False
2/3
Which of the following is the best closing technique when a prospect is ready but hesitant?
Apply pressure by saying the deal is only available for the next hour
Summarize the key benefits and ask a closing question
Continue talking about features without asking for a commitment
3/3
What is an effective way to handle last-minute objections at the close of a sale?
Reconfirm the prospect’s needs and show how your solution addresses them
Ignore the objection and push for the close
Assume they’ll reach out when they’re ready
Offer an additional discount right away
CONGRATULATIONS!
THE LETTER OF THIS MISSION IS E
232323
HI-SCORE
232323
HI-SCORE
Mission
Mission
MENU
1identify
2Qualify
3Demonstrate
4Negotiate
5 Close
Will you successfully make the deal?
Enter the password
Are you sure you want to exit?
You will lose all the progress
NO
yes
Correct
The goal of prospecting is to find and qualify potential customers before moving forward in the sales process.
Incorrect
Offering flexible payment terms helps customers manage cash flow and increases the likelihood of closing the deal.
Correct
Before discussing price adjustments, understand what matters most to the customer. You may find alternative ways to add value without lowering the price.
Incorrect
The qualify stage helps determine if the prospect is a good fit before investing more time in the sales process.
Prospect Piper
Prospect Piper is a high-energy, fast-talking go-getter who thrives on uncovering new leads and turning cold calls into golden opportunities.
Incorrect
Following up at the right time can turn a "not now" into a "yes" later.
Incorrect
Reinforcing how the solution meets their needs and prompting a decision in a natural way increases the likelihood of closing the deal without pressuring the customer.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Correct
It’s best to ask who makes the purchasing decisions and try to connect with them.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Addressing objections with confidence and reinforcing value helps prospects feel comfortable making a final decision.
Correct
Following up later when their budget is available keeps the opportunity open. Giving up too soon or pressuring them could harm the relationship and lose a potential sale.
Incorrect
Following up later when their budget is available keeps the opportunity open. Giving up too soon or pressuring them could harm the relationship and lose a potential sale.
Incorrect
Seamless integration allows the product to smoothly integrate with customers' existing tools, which is a highly desirable benefit as it minimizes disruption and simplifies adoption.
Correct
Customers buy solutions, not just products. Highlighting unique value—such as efficiency, reliability, or long-term savings—helps justify the price.
Correct
The qualify stage helps determine if the prospect is a good fit before investing more time in the sales process.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Correct
Following up at the right time can turn a "not now" into a "yes" later.
Correct
Asking about business challenges helps you understand their needs and whether your solution is a good fit.
Incorrect
Incorrect
The goal of prospecting is to find and qualify potential customers before moving forward in the sales process.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Effective prospecting focuses on quality over quantity, targeting leads with the highest potential to convert.
Correct
Offering flexible payment terms helps customers manage cash flow and increases the likelihood of closing the deal.
Correct
Effective prospecting focuses on quality over quantity, targeting leads with the highest potential to convert.
Incorrect
The goal of prospecting is to find and qualify potential customers before moving forward in the sales process.
Incorrect
Following up at the right time can turn a "not now" into a "yes" later.
Incorrect
Customers buy solutions, not just products. Highlighting unique value—such as efficiency, reliability, or long-term savings—helps justify the price.
Correct
Seamless integration allows the product to smoothly integrate with customers' existing tools, which is a highly desirable benefit as it minimizes disruption and simplifies adoption.
DemoDexter
Demo Dexter is a charismatic and persuasive presenter who knows how to showcase products with energy, enthusiasm, and just the right amount of flair.
Incorrect
Reinforcing how the solution meets their needs and prompting a decision in a natural way increases the likelihood of closing the deal without pressuring the customer.
Incorrect
Incorrect
The goal of prospecting is to find and qualify potential customers before moving forward in the sales process.
CloserCass
Closer Cass is a confident and strategic dealmaker who excels at overcoming objections, building trust, and sealing the deal with finesse.
Correct
Budget and need are key factors in determining if a prospect is a good fit.
Correct
A delay in commitment often means they need more reassurance or have lingering concerns. Asking follow-up questions and addressing objections can help move them toward a decision.
Incorrect
Successful negotiations are not about "winning" or forcing the prospect into a deal. Instead, they should focus on finding a solution that benefits both sides, fostering long-term customer relationships.
Incorrect
Following up later when their budget is available keeps the opportunity open. Giving up too soon or pressuring them could harm the relationship and lose a potential sale.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Offering flexible payment terms helps customers manage cash flow and increases the likelihood of closing the deal.
Incorrect
Objections are often an invitation to discuss concerns further. Asking questions and addressing doubts can turn a “no” into a “yes.”
Incorrect
Objections are often an invitation to discuss concerns further. Asking questions and addressing doubts can turn a “no” into a “yes.”
Incorrect
Customers buy solutions, not just products. Highlighting unique value—such as efficiency, reliability, or long-term savings—helps justify the price.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Addressing objections with confidence and reinforcing value helps prospects feel comfortable making a final decision.
Incorrect
Automation is a major time-saver and increases productivity, which is a crucial benefit for many clients.
Incorrect
It’s best to ask who makes the purchasing decisions and try to connect with them.
Incorrect
A delay in commitment often means they need more reassurance or have lingering concerns. Asking follow-up questions and addressing objections can help move them toward a decision.
Correct
Automation is a major time-saver and increases productivity, which is a crucial benefit for many clients.
Incorrect
Asking about business challenges helps you understand their needs and whether your solution is a good fit.
Correct
Successful negotiations are not about "winning" or forcing the prospect into a deal. Instead, they should focus on finding a solution that benefits both sides, fostering long-term customer relationships.
Incorrect
Budget and need are key factors in determining if a prospect is a good fit.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
It’s best to ask who makes the purchasing decisions and try to connect with them.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Correct
Following up at the right time can turn a "not now" into a "yes" later.
Incorrect
Incorrect
Effective prospecting focuses on quality over quantity, targeting leads with the highest potential to convert.
Incorrect
Budget and need are key factors in determining if a prospect is a good fit.
Qualify Quinn
Qualify Quinn is a sharp, analytical thinker who asks the right questions to determine which prospects are the perfect fit for the deal.
Incorrect
The qualify stage helps determine if the prospect is a good fit before investing more time in the sales process.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Correct
Correct
Effective prospecting focuses on quality over quantity, targeting leads with the highest potential to convert.
Incorrect
Before discussing price adjustments, understand what matters most to the customer. You may find alternative ways to add value without lowering the price.
Correct
Addressing objections with confidence and reinforcing value helps prospects feel comfortable making a final decision.
Correct
Objections are often an invitation to discuss concerns further. Asking questions and addressing doubts can turn a “no” into a “yes.”
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Asking about business challenges helps you understand their needs and whether your solution is a good fit.
Incorrect
Incorrect
Following up at the right time can turn a "not now" into a "yes" later.
Incorrect
Incorrect
Following up at the right time can turn a "not now" into a "yes" later.
Correct
The goal of prospecting is to find and qualify potential customers before moving forward in the sales process.
Incorrect
Following up at the right time can turn a "not now" into a "yes" later.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Before discussing price adjustments, understand what matters most to the customer. You may find alternative ways to add value without lowering the price.
Incorrect
Addressing objections with confidence and reinforcing value helps prospects feel comfortable making a final decision.
Correct
Reinforcing how the solution meets their needs and prompting a decision in a natural way increases the likelihood of closing the deal without pressuring the customer.
Incorrect
Successful negotiations are not about "winning" or forcing the prospect into a deal. Instead, they should focus on finding a solution that benefits both sides, fostering long-term customer relationships.
Are you sure you want to exit?
You will lose all the progress
NO
yes
Incorrect
Seamless integration allows the product to smoothly integrate with customers' existing tools, which is a highly desirable benefit as it minimizes disruption and simplifies adoption.
Incorrect
Automation is a major time-saver and increases productivity, which is a crucial benefit for many clients.
Are you sure you want to exit?
You will lose all the progress
NO
yes