New Help Docs
help.gladly.com
Welcome to the new Help experience
What's new
Faster search and more accurate results
Semantic and "Smart Search"
5x faster browsing experience
Listen feature (like an audiobook)
Generate doc summary
Night mode
UX Overview
A new homepage with access to all Gladly "how-to" videos
One-click switching between help doc versions based on your doc needs
Search defaults to searching all help versions (Docs, Implementation, Developer Tutorials), but you can search a specific version with one click.
Use semantic search (keyword-based) or "Smart Search" and prompt it what you need
Listen to a help doc like you would an audio book
Limited time to read? Generate a summary for key takeaways
Print or export doc pages as PDF
Dark mode
Note that all elearning and Gladly training courses/certifications will remain in connect.gladly.com
Contact #team-customer-education if you have questions
Internal: help.gladly.com
Gladly Documentation
Created on January 29, 2025
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Transcript
New Help Docs
help.gladly.com
Welcome to the new Help experience
What's new
Faster search and more accurate results
Semantic and "Smart Search"
5x faster browsing experience
Listen feature (like an audiobook)
Generate doc summary
Night mode
UX Overview
A new homepage with access to all Gladly "how-to" videos
One-click switching between help doc versions based on your doc needs
Search defaults to searching all help versions (Docs, Implementation, Developer Tutorials), but you can search a specific version with one click.
Use semantic search (keyword-based) or "Smart Search" and prompt it what you need
Listen to a help doc like you would an audio book
Limited time to read? Generate a summary for key takeaways
Print or export doc pages as PDF
Dark mode
Note that all elearning and Gladly training courses/certifications will remain in connect.gladly.com
Contact #team-customer-education if you have questions