Smarter. Faster. Connected.
Retail Supply Chain Reinvented with Blue Yonder
Make smarter decisions as you plan and execute, leveraging artificial intelligence to focus on outcomes. Eliminate barriers and latency by creating a single, real-time source of truth. Work toward a known, shared goal by aligning actions across functions and partners.
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Latest Announcements
The Industry
Where do you fit in the supply chain?
Retail
Industry Challenges
Disconnection
Complexities
Disruptions
Disruptions and disconnects have pushed retail supply chains to their limits. Transform your supply chain by seamlessly connecting your teams, systems, workflows to deliver smarter decisions from source to shelf and back, enhancing efficiency, reducing cost, and boosting speed so you can deliver the exceptional shopping experiences your customers expect.
Retail
Industry Challenges
With Blue Yonder, move smarter and faster in the face of disruption and change.
Grocery
Softlines
Hardlines
Supply Chain Evolution
What if you could experience a new approach to supply chain management?
What if you could empower your retail supply chain to boost efficiency, cut costs, and deliver seamless shopping experiences with real-time AI insights that break down silos and accelerate response to keep your customers coming back?
Blue Yonder Highlights
Data & Numbers
Blue Yonder is an innovative, AI-powered, end-to-end supply chain network that transforms the challenges of running your business, turning uncertainty into opportunity.
Consumer Satisfaction
Revenue & Growth
Gartner
Start Over
Latest Announcements
Next Generation Supply Chain Management
Technology Innovations
Why Blue Yonder?
End-to-End Solutions
Industry Stories
Key Pillars of Value
Integrated & concurrent planning
Omni-Channel Optimized Commerce
AI & ML Enhanced Decision Making
Increased Operational Speed & Scale for Logistics
User Experience Optimized for You
Key Pillars of Value
Concurrent planning across business, demand and supply that accelerate profitability and productivity
Integrated Demand and Supply Planning
- Simultaneously analyzes demand patterns and supply availability.
- Balances required supply, sourcing factors and capital resource availability to cut costs and increase capital resource efficiency.
- Uses AI and ML to recommend how to use inventory serve specific customer segments and regions – optimizing cost efficiency and on-time delivery.
Integrated Business Planning
- Provides concurrent planning across supply chain and finances teams.
- Uses customizable, AI-driven risk and opportunity analysis to increase accuracy and alignment to specific business goals.
Vertical Integration for Retailers
- Integrates retail and manufacturing planning into a connected process for superior inventory and capital asset utilization.
Key Pillars of Value
Planning and inventory management designed for omni-channel commerce
Single View of Online and In-Store Inventory
- Allows planners to update assortment and strategic space across online and physical locations to reduce inventory holds and serve demand.
Enhanced Returns Orchestration
- Allocation & replenishment updates allow teams to quickly calculate and adjust order quantities based on upstream and downstream constraints so companies can pivot based on how digital trends influence demand.
Integrated Pre- and In-Season Planning
- Reduce costs on returns with integrations between warehouse management, commerce, and returns – including detail on returning stock - improve inventory control.
- Allow users access to comprehensive, detailed order and fulfillment data empowering them with better understanding and opportunities to improve KPI’s and perfect orders.
Key Pillars of Value
AI and ML architecture enhancements to support faster, more impactful decision-making
AI-Tuned Data Model for Ongoing Intelligence
- Updates to the common data model enable embedded AI and ML to enrich data for more accurate and explainable insights, as well as faster recommendations and root cause analysis.
Custom ML To Support Business-Specific Needs
- ML Studio is now available to support use of custom ML models.
- ML Studio can test different models to find the one that best supports specific analysis requirements.
Expanded AI Integration To Optimize Planning
- Capabilities enable planners to quickly model thousands of scenarios and identify optimal approaches for leveraging available supply to meet changing global demand.
Key Pillars of Value
Warehouse and logistics enhancements to increase operational speed and scale
Optimized Freight Billing and Payment Accuracy
- Transportation management solutions and Fleet Dispatcher analyze and reconcile multiple customers at once to identify billing issues from late shipments and damaged goods, so freight charges are accurate.
Increased Scaling for Transportation & Warehouse
- Enhancements deliver exponential increases in scalability to handle increasingly complex transportation routes and millions of orchestrated warehouse and distribution center tasks with ease.
Enhanced Labor and Automation Integration
- Advancements in Robotics Hub and Warehouse Tasking identify work arounds for network and timing issues and pinpoint issues impacting warehouse tasking so operations are more efficient.
Key Pillars of Value
Key Pillars of Value
Optimized user experience with 40% faster load time
Increased Workflow Performance
- Up to 40% faster load time, allowing planners to act faster.
- Dynamically generated content surfaces insights for review and decision-making by planners faster.
Improved Usability
- New density mode allows planners to maximize screen real estate, see everything at a glance for faster analysis and decision making.
- Overhauled theme engine, including light/dark modes and browser support for users with impairments.
Support for Enhanced Collaboration
- Embedded user collaboration options improve information sharing between planners and their managers to streamline approvals.
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Industry Stories
End-to-End Solutions
Blue Yonder provides a completely custom, comprehensive, end-to-end supply chain platform, from supplier to shelf. Drive alignment and collaboration across your workforce by enabling people to exchange, interpret, and present data in easy-to-understand formats. Every process, from planning to execution, uses the same data and purpose-built workflows, so data is interpreted consistently using shared definitions among solutions. Unified data powers sophisticated AI to support faster, better decision-making.
Industry Stories
Merchandise
Planning
Control Tower
Logistics
Commerce & Order Management
Merchandise
Pain Points
Significant staffing increases due to increased growth cause unexpected expenses that are difficult to manage, while ever-growing supply chain complexity increases carrying costs, making visibility and necessary inventory consolidation difficult.
Without cohesive alignment, expanding your online footprint, introducing new retail concepts, and growing your store count can cause a range of scalability concerns.
Blue Yonder Success Story
Take Merchandise Planning to the Next Level
Revitalize marketing and promotional pricing strategies. More accurately, intelligently and profitably control inventory throughout your entire enterprise with AI-based, easy-to-understand forecasts and insights while supporting corporate initiatives.
DSW Makes Every Foot Count with Optimized Fixed Store Capacities
“We established a much more robust planning system that goes all the way down to the subclass level, measuring performance in both dollars and units. As a result, we are much more capable of controlling our sales, inventory and forecasting. That has significantly improved our margins.”– Vice President of Planning & Allocation, DSW
Planning
Pain Points
Managing complex and volatile networks of global supply chains is a challenge at the best of times. But over the last five years, it’s become clear that disruptions are now a part of the supply chain norm.
Traditional processes and outdated technology make it harder to navigate ever-changing consumer expectations, a constantly evolving supply side, and a myriad of factors: from economy and sustainability to geopolitics and regulatory.
Blue Yonder Success Story
Transforming the Supply Chain
Boost performance, agility and resilience with a unified supply chain planning suite that connects your entire value chain and empowers real-time decision-making. Make sense of the enormous amounts of data generated across your supply chain with state-of-the-art AI, purpose-built to solve your challenges.
KappAhl Capitalizeswith Allocation Precision
“We’ve achieved our goal for constant improvement by increasing profits and customer satisfaction by understanding our business needs and translating them into a data-driven model for recommending pricing changes.”– Director of Merchandise Planning, KappAhl
Control Tower
Pain Points
Disconnected Plans & Actions
Separate planning and execution leads to slow decisions, reduced flexibility, and increased waste.
Inability to React in Real-Time
Fragmented systems and siloed teams make it hard to conduct business and work across your partners.
Scattered Data Sources & Silos
Lack of Clarity & Transparency
It’s hard to get a complete view of your supply chain, impacting your decision-making and speed.
Lack of transparency makes it hard to spot potential issues and understand their impacts when the disruption happens.
Blue Yonder Success Story
Optimize and view your entire supply chain in real-time
To stay ahead of today’s supply chain complexities, you need to eliminate gaps in visibility, plan for all possible issues, prioritize resolution options, and align planning and execution teams for success. With unified data across your supply chain, deploy cutting-edge AI capabilities that foresee issues before they happen, offer smart recommendations, and support collaborative decision-making across teams.
Armada Cuts DisruptionResponse Times by 65%
“Our long partnership with Blue Yonder gives Armada the ability to stay at the leading edge of technology, taking us from legacy systems to a true digital transformation. We are continuing to expand our Blue Yonder footprint because of its cloud-based solutions, its emphasis on AI and ML, and its open platform, which supports real-time integration and interoperability with Armada’s other systems.” — Chief Innovation Officer
Logistics
Pain Points
Omni-channel delivery and digitally savvy competitors challenge traditional operations, requiring Modern Logistics Service Providers to cater to more diverse customer requirements. LSPs must undergo a digital transformation to provide strategic growth and profitability drivers for customers.
Yet labor shortages, skill set mismatches with automation, increased stockouts, and higher customer expectations are compounded by supply chain disruptions.
Additionally, compliance sustainability requirements necessitate efficient communications and automation to adhere to regulatory standards.
Blue Yonder Success Story
Managing extreme demand volatilityvia advanced technology
Get state-of-the-art predictive techniques, plus proven optimization methods, in our AI-enhanced transportation solutions. Use your data not only to analyze what happened in the past, but also to confidently plan and prepare for the future.
Marks & Spencer MaximizesAgility via Cloud-Based Planning
“During 2020, online sales grew from about 20% of our revenues to 90%. Our Blue Yonder demand and fulfillment SaaS solutions allowed Marks & Spencer to respond rapidly across our supply chain, including new fulfillment processes and new warehouse strategies. We really learned the power of technology, including the cloud, to maximize our speed and agility.” — Head of Technology
Commerce & Order Management
Pain Points
The retail industry is more complex than ever, with viral products, all-year sales, and customers demanding speed, flexibility, and variety. Yet, many supply chains today struggle with outdated, manual inventory tracking, leading to inaccurate stock updates, canceled orders, and inconsistent online availability.
High return rates add to the chaos, with no clear plan for managing returned goods. To keep up, businesses rely on expensive, stop-gap solutions that aren’t scalable or well-integrated, causing more inefficiencies.
Without agile, end-to-end order management and omnichannel systems, retailers risk poor customer experiences, lost sales, and falling behind in a fast-paced, competitive market.
Blue Yonder Success Story
Understanding and meeting omni-channel needs
With predictive AI solutions tailored for omnichannel retail, forecast sales, optimize inventory levels, and accurately predict order processing times. Make sure customers get the products they want, when and where they want them, with the support of powerful machine learning.
Petco Increases Ecommerce Revenues by 5% with Omni-Channel Fulfilment
The largest U.S. retailer of pet products and services, Petco was ready to offer a buy online, pick up in store (BOPIS) capability: but to achieve its vision, it needed our help. Discover how Blue Yonder helped the business deploy their BOPIS project across all 1,500 retail locations in less than four months.
Whatever your needs are, Blue Yonder provides solutions.
Why Blue Yonder?
As the only end-to-end supply chain platform, our solutions are comprehensive and customized, and make your life easier while increasing your profits and minimizing inefficiency.
Read more industry stories.
Speak with an agent to find out more about what Blue Yonder can do for you.
Learn more about End-to-End Solutions
Latest Announcments
Blue Yonder Enables Lasting Transformation, Faster than Ever
Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024; Magic Quadrant for Transportation Management Systems, Brock Johns, Oscar Sanchez Duran, Carly West, Manav Jain, 27 March 2024; Magic Quadrant for Supply Chain Planning Solutions, Pia Orup Lund, Tim Payne, Joe Graham, Caleb Thomson, Jan Snoeckx, 23 April 2024.
Technology Innovations
Artificial Intelligence
Common Data Cloud
Digital Supply Chain Network
End-to-End Platform
Artificial Intelligence
Leverage cutting-edge AI and ML to automatically and seamlessly identify deviations and pinpoint potential risks early, turning obstacles into manageable challenges.
Machine Learning
Artificial Intelligence
Blue Yonder’s AI and ML solutions are built on decades of proven innovation and backed by hundreds of data scientists, significant R&D investment and over 400 patents. We’re pioneering advancements in predictive and generative AI, as well as AI agents – all tailored to the supply chain needs of customers in a variety of industries.
Common Data Cloud
Align everyone to a shared perspective and outcome and eliminate data movements with a common data cloud. A common data cloud provides a single source of truth and secure data sharing so everyone works in alignment toward a common goal.
3,000+
APIs for faster integrations
20x
faster data ingestion
Digital Supply Chain Network
Achieve multi-enterprise transparency with trading partners, unify plans and actions, and enable more accurate cross-functional decision-making that eliminates the time gap between order planning and fulfillment. Our supply chain network gives you visibility into every level of your supply chain so you can improve resiliency and identify opportunities to cut costs or accelerate delivery.
Planning Married to Execution
End-to-End Platform
What’s possible with the Blue Yonder Platform
Today’s supply chains face more uncertainty and complexity than ever before, meaning traditional approaches cannot keep pace. Blue Yonder understands these complexities, empowering you with an AI-driven, multi-enterprise, multi-tier supply chain platform where all trading partners work seamlessly together to plan, execute, and collaborate. This innovative, customized end-to-end platform is the first and only of its kind, reducing risk, improving efficiency, and optimizing performance to allow you to exceed your business goals.
End-to-End Platform
What’s possible with the Blue Yonder Platform
Industry-centric planning and execution functions are integrated into the platform and can be enabled as your needs change.
Full supply chain coverage
AI analyzes all supply chain information on the data cloud to generate more accurate predictions and recommendations.
Powerful AI insights
Single authentication and authorization model simplifies threat testing and adherence to compliance standards.
Unified security posture
Common API set and out-of-box data egress enable Blue Yonder to quickly link into and enhance existing solutions.
Broad ecosystem integration
Transparent, ongoing CI/CD updates to AI models and ML algorithms ensure the most accurate insights.
Continuously improving functionality
Highly available, cloud-native platform can be deployed across the globe based on business and country demands.
Resilient, global delivery
Whatever your needs are, Blue Yonder provides solutions.
Read Industry Success Stories
As the only end-to-end supply chain platform, our solutions are comprehensive and customized, and make your life easier while increasing your profits and minimizing inefficiency.
Learn more about End-to-End Solutions
Speak with an agent to find out more about what Blue Yonder can do for you.
Discover more about Innovative Technology
End-to-End Solutions
True end-to-end collaboration across the enterprise supply chain
Today’s supply chains face more uncertainty and complexity than ever before, meaning traditional approaches cannot keep pace. Blue Yonder understands these complexities, empowering you with an AI-driven, multi-enterprise, multi-tier supply chain platform where all trading partners work seamlessly together to plan, execute, and collaborate. This innovative, customized end-to-end platform is the first and only of its kind, reducing risk, improving efficiency, and optimizing performance to allow you to exceed your business goals.
The solutions you want.The interoperability you need.
End-to-End Solutions
Category Management
Warehousing
Merchandise Planning
Supply Chain Planning
Commerce & Order Management
Returns
Workforce Management
Transportation Management
Merchandise Planning
Power profitable growth and enhance agility and resiliency
Merchandising - Increase annual and comp-store sales, improve selling pattern analysis, conversion rates, revenue and loyalty with our integrated retail merchandising system
Space Management - Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation
Demand Planning - Boost customer service while reducing inventory with demand planning tools using AI & ML
Allocation & Replenishment - Optimize your distribution network inventory with an automated replenishment inventory planning system solution
Merchandise Planning
True end-to-end collaboration across the enterprise supply chain
Blue Yonder has revolutionized merchandise financial planning, seamlessly combining predictive analytics, generative AI, and human insight to streamline workflows and emphasize strategic outcomes–taking you away from guesswork and into concrete, data-driven decision making. Get highly accurate forecasts and easily understand which factors are shaping them with our transparent AI capabilities.
This is what you can achieve with Blue Yonder
Related Solutions
Merchandise Operations
Financial Planning & Pricing
Assortment Management
Category Management
Deliver curated and connected experiences, backed by data
Center your retail planning around the customer journey, driving an in-store experience that seamlessly translates from screen-to-site
Optimize store-level assortments around local customer demand and available space
Generate store-specific planograms at-scale with built-in automation and an easy-to-use UI
Connect and grow every category with a natively integrated, centralized data platform designed to empower your teams at every stage
Category Management
Optimizing store space, inventory, and on-shelf availability
More and more retail stores are evolving into multi-functional spaces serving as distribution centers, “buy online and pick up in store” locations, and return hubs, requiring adjustments in layout and staffing. Blue Yonder provides a seamless planning suite to help you leverage integrated merchandise operations systems, optimize performance and control inventory, and achieve pinpoint accuracy when it comes to getting the right inventory in the right place at the right time at the right price.
This is what you can achieve with Blue Yonder
Related Solutions
Space Management
Allocation & Replenishment
Supply Chain Planning
Empower real time decision making
Supply Planning - Optimize inventory, increase productivity and improve customer satisfaction in the face of volatility
Demand Planning - Improve customer service and optimize inventory using AI & ML market proven algorithms and intelligent insights
Integrated Business Planning - Streamline your supply chain with comprehensive business planning
Network Design and Utilization - Optimize networks and reduce risk
Production Planning - Gain agility in production planning to adapt to demand fluctuations
Inventory Optimization - Optimize inventory allocation across products and channels
Supply Chain Planning
Boost agility, resilience, and real-time decision-making power
To stay ahead of today’s supply chain complexities, you need to manage what you don’t see, plan for what you don’t know, prioritize unlimited options, and execute to align for success. In today’s digital economy, visibility equals agility. Our Integrated Demand & Supply Planning solution offers an end-to-end view of supply chain operations to mitigate risks and reduce disruptions.
What Supply Chain Planning makes possible
Warehousing
Optimize end-to-end processes of the most complex operations
Increase Warehouse Productivity & Throughput
- With visibility across workloads, resources, processes and work sequences
Maximize Inventory Accuracy & Visibility
- With real-time inventory status and visibility to critical information across assets, space, and resources
Reduce Fulfillment & Handling Costs
- With greater efficiency of system directed activities, and max use of space, dock, labor, and automation
Warehousing
Maximize performance from central hubs to micro-fulfillment centers
Blue Yonder Warehouse Management optimizes end-to-end warehouse processes through system-directed activities and embedded intelligence incorporated over decades of customer-centric development. The comprehensive range of features and functionality includes yard management with AI-based computer vision, intelligent put-away, direct cross-docking, advanced inventory management, system-directed build-to-stock and build-to-order production lines, wave planning with configurable rules, numerous pick methods that can be deployed simultaneously, and efficient staging, loading, and shipping. Blue Yonder’s plug-and-play warehouse execution system ideally supports the demands of today’s frequent shipping cut-off times by dynamically prioritizing work by incorporating real-time information about deadlines, time-to-completion, physical locations, and resource capabilities to achieve maximum performance at the highest efficiency.
Proven results for our clients
Transportation Management
Efficient control and agile intelligence
Transportation Procurement - Optimize carrier partnerships and accelerate value
Transportation Modeling - Equip your business with real-time data for cost-effective transportation networks
Transportation Execution - Achieve transportation efficiency and mitigate risk with advanced forecasting
Transportation Planning - Boost efficiency and gain control of transportation planning and operations
Load Building - Maximize trailer utilization with 3-D load building software
Transportation Management
Streamline logistics with adaptable, collaborative, and integrated solutions
Blue Yonder has overcome traditional IT challenges in transportation management by converging our best-in-class solutions with industry-recognized best practices for SaaS deployments. In cooperation with Microsoft, we have delivered a SaaS-based operations ecosystem to optimize system responsiveness at minimum cost. Our solution provides continuous upgrades, removing the burden of technology cycles and keeping you at the forefront of innovation. Use our sophisticated combination of predictive AI and tried-and-tested optimization methods to make your transportation operations as efficient, agile, and sustainable as possible.
What Blue Yonder TMS can do for you
Commerce & Order Management
Make the customer promises you can keep; Keep the promises you have made – Profitably
Navigate digital commerce and convert customers with faster, smarter features that optimizes inventory, fulfillment, orders, and returns
Achieve real-time visibility on available-to-promise inventory to enhance delivery speed and accuracy
Optimize your fulfillment sourcing with world class capabilities to maximize your profits
Connect order data across your E2E execution such as warehouse and returns for the perfect order
Commerce & Order Management
Elevate omni-channel commerce with real-time inventory, seamless orders, efficiency
The rise of speed-driven commerce and omni-channel has forced companies to rethink their logistics strategy. Retail store replenishment orders now need to be fulfilled alongside direct-to-consumer orders. Provide your customers an end-to-end solution from “click to deliver," supported by purpose-built predictive AI that enhances every step in the process. Blue Yonder’s Commerce and Order Management solutions are comprised of cloud-native, augmentative microservices that 3PL providers can offer to their customers as value-added services.
Improve margins, conversion rates and omni-channel fulfillment
Returns Management
A Modern Returns Journey
Returns Orchestration rules
- Use decisioning to determine the optimum location and carrier service for each return based on data such as location, return reason code and inventory strategy
Self-service Drop-Off Kiosks
- Drive footfall to stores and alleviate pressure on store staff by giving customers self-service returns kiosks where they can drop their returns in under 60 seconds
Block out of policy returns
- Prevent returns of specific items or those outside the return window using customizable rules
Fully brandable customer portal
- Give customers a superior returns experience, offering dynamic returns options while gathering valuable data to inform orchestration rules
Data-driven Returns Processing
- Guide operatives how to grade and disposition a return – prioritizing restocking or repairing returns to minimize waste and protect revenue
Returns Management
Boost revenue with intuitive returns and smarter decision-making
To stay competitive, you need to control return costs while keeping customers happy. Done right, an optimized return process can turn a potential headache into a chance to build stronger customer loyalty. Blue Yonder can help. Blue Yonder’s Returns Management microservices take a data-driven approach that streamlines the entire returns process, ensuring customer satisfaction while cutting costs and minimizing waste. Achieve quick, coordinated refunds and returns process for a lower-cost, seamless process that keeps customers coming back.
Proven results for our customers
Workforce Management
Transform the way you manage your workforce
Store Labor – Boost customer satisfaction by optimizing inventory and store staffing
- Ensure products are stocked, organized, and available, fulfilling the supply chain promise and enhancing customer satisfaction
Warehouse Labor – Gain insights to boost employee engagement and performance
- Provide the detailed insights you need to strengthen employee engagement and improve performance
Workforce Management
Engage your workforce and enhance its hidden potential
Labor shortages are real, especially for frontline workers, and employees aren’t afraid to leave one job for a better opportunity. It’s critical to get the most out of your labor investment while appealing to employee preferences to minimize turnover and reduce costs. Blue Yonder’s Workforce Management (WFM) is a complete solution that includes everything from time, attendance and daily schedules to strategic employee planning. Using the industry’s most accurate, AI-enhanced forecast, it generates optimized labor schedules, compliant with labor laws and corporate policies. Plus, it provides the flexibility to adjust schedules midweek if things change and lets employees swap or bid on shifts as their schedule allows. The solution provides a 12-month outlook on labor needs and recommends cross-training and recruitment opportunities to cover gaps.
Proven results for our clients
Merchandise Operations
Assortment
Optimize retail operations with AI-driven insights and automation
Financial Planning & Pricing
Blue Yonder's Merchandise Operations System is a powerful, high-performing foundation for retail operations that transforms data into actionable intelligence. With AI-driven insights, smart recommendations, and capabilities like automated item induction, suggested inventory rebalancing, and guided prompts, it empowers retailers to optimize inventory, streamline operations, and make faster, smarter decisions. Experience a unified, future-ready platform designed to drive efficiency and profitability while elevating operational excellence.
Reduce inventory expense and carrying costs
Improve conversion rates, revenue and loyalty
Grow without scalability concerns
With Blue Yonder, retailers are seeing fewer stockouts and markdowns, lower inventory levels, and improved margins. Predictive insights and automated workflows replace guesswork with precision, enhancing customer satisfaction while positioning businesses to adapt, thrive, and lead in an evolving market.
Financial Planning & Pricing
Merchandise Operations
Assortment
Optimize retail operations with AI-driven insights and automation
Improve conversion rates, revenue and loyalty, and revitalize marketing and promotional pricing strategies. Blue Yonder helps you integrate your processes across departments, control inventory accurately, and support corporate initiatives with enhanced visibility and flexibility, which improves financial planning and profitability.
Reduce Inventory
Higher Margins
Improve Revenue
Assortment
Merchandise Operations
Optimize assortments with automated, data-driven solutions for higher profits
Financial Planning & Pricing
Create profitable growth and localized assortments with smart category management and planograms with Blue Yonder’s space and assortment management solutions. We leverage granular shopper insights and automation to optimize inventory placement.
Higher Revenue
Increase Efficiency
Reduce Inventory
By ensuring the right products are on the right shelves in the right stores, retailers achieve up to 60% inventory optimization. This reduces understocks and overstocks, aligning inventory levels with actual demand and enhancing overall customer satisfaction.
Space Management
Allocation & Replenishment
Boost inventory turnover, optimize space, and drive ROI growth
Blue Yonder leverages AI to boost inventory turnover on an item-by-item basis, reducing excess inventory and improving cash flow. Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation decisions that drive revenue growth and measure KPIs.
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
To maximize floor space with consistent in-store presentation, we identify the optimum allocation of space for each category, specific to each store, ensuring consistent presentation to your customers. We optimize your retail space for maximum ROI, enabling your floor planners to better manage retail space and receive the best return on your space investment.
Allocation & Replenishment
Space Management
Intelligent solutions for an ideal inventory balance
Ensure optimal product availability, efficient inventory management, and improved profitability. Blue Yonder uses AI to generate distribution plans that ensure accurately predicted customer patterns are met with the correct products and sizes at each location.
20%
5%
30%
increased allocation accuracy
improvement in In-stock
reduction in inventory
40%
productivity improvement
We help you integrate all data–vendor availability, warehouse capacity and labor resources, down to single-store space, with advanced vendor-managed replenishment and order optimization logic, triggering customer orders based on optimal economic order frequency and safety-stock policies.
Whatever your needs are, Blue Yonder provides solutions.
Whatever your needs are, Blue Yonder provides solutions.
Read Industry Success Stories
Blue Yonder uniquely understands the challenges of today’s supply chains. We offer the only AI-driven, custom end-to-end supply chain platform, capable of addressing every aspect of your process, from supplier to shelf. Achieve visibility, collaboration, clarity in planning and effective, collaborative actions and results, and take your business to a whole new level.
Why Blue Yonder?
Speak with an agent to find out more about what Blue Yonder can do for you.
Learn more about End-to-End Solutions
Customer Satisfaction
172*
New Customers Per Year (2023)
105.6%
Net Revenue Retention (2023)
3,000+*
Global Customers
150,000+*
Global Trading Partners
*Includes One Network Enterprises
+25 million
returns handled
2.83 out of 3
CSAT scores across millions of consumers
+85
NPS across millions of returns
Armada Cuts DisruptionResponse Times by 65%
Solution Benefits
- Luminate Control Tower provides a real-time, unified view of events and critical alerts that help Armada connect the dots when an exception occurs anywhere in the network. Armada can confidently predict the impacts on service levels and costs before orchestrating a corrective action.
- Based on the ability of AI and ML to ingest huge volumes of data, recognize patterns and anticipate outcomes, Armada can make fact-based, optimal decisions in a fraction of the time required for manual analysis.
- Luminate Control Tower has significantly increased the efficiency of Armada’s orchestration team via automation. With fewer manual interventions and faster task completion, the Armada team and network stakeholders can focus on highervalue work.
Company Challenge
To maximize the value of its end-to-end solutions for existing clients — while also attracting new ones — Armada was focused on enablement of next-generation supply chain orchestration solutions. The company wanted to create a digital thread across the network that would enhance real-time visibility and connectivity of network stakeholders, leading to greater agility and responsiveness in the face of inevitable disruptions.
Blue Yonder Solution
As a long-time user of multiple Blue Yonder planning and execution solutions, Armada partnered with Blue Yonder as an early adopter of Luminate Control Tower for enablement of Armada’s Profitable Response Orchestration™ solution. Powered by artificial intelligence (AI) and machine learning (ML), this solution monitors conditions across the network in real time. By digitally connecting Armada’s orchestrators with all network stakeholders, Luminate Control Tower enables a fast, coordinated response when the unexpected occurs, adding value via cost savings and continuity of supply.
in early freight cost savings
$1M
of disruptions recognizedin under an hour
96%
Grocery
Challenges
Manage fresh food supply despite short shelf life and variable factors such as climate, weather, and harvest outcomes.
Adapt to customer demand and trends using data analytics to create curated, personalized shopping experiences.
Optimize profitability despite labor costs, storage demands, inventory, and supply challenges.
Marks & Spencer Maximizes Agility via Cloud-Based Planning
Solution Benefits
- Blue Yonder’s demand planning capabilities consolidate and synchronize demand signals, as well as external variables, across Marks & Spencer’s nearly 1000 stores. The retailer leverages prescriptive recommendations to make more accurate decisions, from inventory staging to maximizing turns.
- Fulfillment planning capabilities from Blue Yonder help Marks & Spencer balance all the factors that determine inventory placement, including demand signals, customer service targets, safety-stockpolicies and product shelf-life constraints — all while keeping inventory costs low.
- Blue Yonder’s cloud model, hosted on Microsoft Azure, allows Marks & Spencer to scale on demand, deliver faster, reduce its total cost ofownership and leapfrog others on the path to innovation. The retailer’s cloud strategy positions it to integrate, orchestrate and execute in real-time to maximize responsiveness.
Business Challenge
For years, Marks & Spencer has relied on Blue Yonder’s demand and fulfillment solutions, as well as workforce management, to optimize processes, manage complexity and support responsiveness. Marks & Spencer needed to migrate all its Blue Yonder solutions to the cloud for higher levels of agility and increased supply chain speed to provide the best service for customers.
The Blue Yonder Solution
Results
Marks & Spencer successfully migrated to the cloud, with support from Tata Consultancy Services (TCS) and Microsoft. The new software-as-a-service (SaaS) delivery model maximizes speed, capacity and innovation.
- Increased agility as conditions change
- Lower total cost of software ownership
- Immediate access to new functionality and innovations
Hardlines
Challenges
With 75% of buyers hybrid shopping, stores now serve as fulfillment centers, demanding new skills, training, and technology.
Successful sales drivers can quickly shift from bestsellers to shelf warmers due to unforeseen factors like weather.
The rise of online marketplaces increases the risk of failing to meet delivery and presentation expectations, potentially leading to lost sales.
DSW Makes Every Foot Count with Optimized Fixed Store Capacities
Proven Solution
- To support both financial and merchandise planning, DSW implemented a state-of-the-art Blue Yonder retail solution. Able to align planning, assortment allocation and pricing, DSW can project the right inventory levels, keep stores optimally stocked and purchase the right products, even the right mix of shoe sizes.
- “We went from having a mosaic of Excel worksheets, Access databases and numerous other independent pieces of technology to relying on a unified set of solutions that are customized to our unique business needs,”- Executive Vice President of Supply Chain, DSW.
Challenges
- Previously a close-out retailer, DSW evolved into a large footwear specialty retailer in the mid-2000s. Stores average over 20,000 square feet and feature approximately 24,000 pairs of shoes and accessories. While this format seems large, the fixed capacity of its branded locations has created a strategic challenge.
- The leading U.S.-based retailer’s existing supply chain processes and technology tools only focused on the highest levels of the business and overall metrics. With limited backrooms to keep excess merchandise, assortment management must be kept to an exacting degree for each market.
- “Previously our planning was done in dollars, and it was done at the department level. We saw a real opportunity to drop down to a deeper level planning solutions and realize significant benefits” - Vice President of Planning and Allocation.
Future Outlook
With such impressive results, DSW plans to implement additional solutions over the next few years. “I feel strongly that, as a result of the solutions we’ve used, we have significantly improved our business over the past three years in a time when the economy was really tough. While most retailers really struggled through the past two years, we have had significant increases in our business. We’ve had increased sales, lower inventory and increased margins. A lot of the success that we have had, in addition to our great merchants who buy a great product, is due to the solutions and our ability to get efficiencies and productivity out of those tools. Based on that success, we’re excited about what the future holds,” - Vice President of Planning & Allocation, DSW.
Results
- Increased sales and margins
- Lowered inventory levels
- Improved buyers’ productivity and efficiency
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
10%
less inventory
Up to 40%
>5%
gains in e-commerce revenues
increased capacity utilization
The New Era of Planning
- Would you like your planning solution to sense and respond, in real time, to both upstream supply constraints and downstream customer demand shifts?
- Would you like dynamic plans that continuously and incrementally adjust themselves when execution issues arise?
- Would you like your planning solution to autonomously execute ongoing transactional updates to make sure your plans are optimally executed?
- Would you like your data to be community-wide and real time rather than enterprise-only and stale?
- Would you like your control tower to have real-time, network-wide visibility and collaboration, to execute jointly with your customers, suppliers, and logistics partners?
That's planning married to execution in the Digital Supply Chain Network™
95%
improved forecast accuracy
Up to 30%
less inventory expenses
60%
increased planning efficiency
Artificial Intelligence
investment over next 3 years
$1B
Extreme volatility, inventory shortages and data overload are all challenges in supply chain planning. AI-enabled planning capabilities address these challenges from end to end by improving decision-making and collaboration across supply chain functions. AI helps you respond quickly and proactively to potential disruptions to maintain supply chain agility and resilience. Our explainable AI models clearly explain their recommendations so your team can confidently validate and use them to drive effective strategy.
AI workloads per day
20B
40years
of creating leading-edge supply chain technology
8,000+*
Workforce
Associates
40%
U.S. Associates
Underrepresented Population (2023)
~475
Patents
Granted and Pending
3/3
A Leader in Three Gartner® Magic Quadrant™ Reports
19*
Customers in the Gartner® Supply Chain Top 25 for 2023
*Includes One Network Enterprises
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
Groomed for Success:Petco Increases Revenues with Blue Yonder
Solution Benefits
- Blue Yonder’s inventory availability and omnichannel fulfillment capabilities unify Petco’s inventory, fulfillment and customer location data in a single platform to create customer-centric, personalized digital commerce. The results include higher conversion rates, reduced levels of abandonment and increased shopper satisfaction.
- The Luminate platform modernizes traditional technical architectures by leveraging microservices, data science, open application programming interfaces (APIs), and out-of-the-box adapters for order-management and inventory systems.
- The solution is capable of operating at true internet scale. It supports thousands of transactions per second, with single to double-digit millisecond response times for all inventory and fulfillment-related queries.
Challenges
- Headquartered in San Diego, California, Petco is the largest U.S. retailer of pet products and services, with 1,500 locations.
- In response to emerging customer commerce needs, Petco decided to create and deploy a buy online pick up in-store (BOPOS) capability in an accelerated timeframe.
- The requirements of the project included providing accurate and reliable inventory availability levels to both online and in-store consumers. Petco chose the inventory availability and omnichannel fulfillment capabilities from Blue Yonder.
Results
- Greater than 5% gains in ecommerce revenues and new customers
- From inception to full deployment across 1,500 stores in four months
- Single to double-digit millisecond response times for all inventory and fulfillment queries
Disconnected systems and lack of real-time data make it almost impossible to see market problems as they arise, a situation made worse by data silos and disparate systems that hinder collaboration and efficiency. At the same time, customers expect faster delivery, personalization, and higher service levels, putting further pressure on your supply chain.
KappAhl Capitalizeswith Allocation Precision
Expanding Capabilities
Using the most powerful artificial intelligence (AI) and machine learning (ML) technology, Luminate Retail now manages 95 percent of all KappAhl allocations. This represents 80 percent of crossdock flows and 100 percent of replenishment. “By handling allocations and replenishment at a lower level of detail with the software, we have achieved a return on investment and significant benefits,” noted Director of Merchandise Management, KappAhl. “Everything is running smoothly, and we have not had a single style/color combination go to the wrong store since the system has been live,” said Director of Merchandise Management, KappAhl.
Challenges
- Performing roughly 3,800 allocations per night on two home-grown systems was no longer meeting the demand for leading Nordic retailer KappAhl.
- “Our former systems were automated but didn’t let us work at the lower level of detail required to achieve our goals,” said Director of Merchandise Management, KappAhl.
- With 12,000 unique style/color combinations per season across 400 stores in Sweden, Norway, Finland and Poland, the retailer needed greater flexibility and expanded capabilities to improve sales while maintaining margins.
increase in allocationprecision
20%
of all allocations areautomated
95%
Seamless Implementation
The entire implementation took about 12 months, including two months of testing.
40%
improved service levels
12%
8%
less logistics network spend
increased capacity utilization
$1.28B+
FY 23 Annual Revenue
17%
FY 23 Annual Revenue
$1B
Investment in Product Innovations Over Next 3 Years
Machine Learning
Achieve greater value from your data with accurate, explainable ML models to generate forecasts, predictions and recommendations at scale through Microsoft Azure's extensive computing power. With Blue Yonder’s ML, you can eliminate time-consuming data preparation and feature engineering with automated capabilities, including deep meta-learning.
Power profitable growth and enhance agility and resiliency
Merchandising - Increase annual and comp-store sales, improve selling pattern analysis, conversion rates, revenue and loyalty with our integrated retail merchandising system
Space Management - Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation
Demand Planning - Boost customer service while reducing inventory with demand planning tools using AI & ML
Allocation & Replenishment - Optimize your distribution network inventory with an automated replenishment inventory planning system solution
Softlines
Challenges
Mobile comparison shopping, fast-changing trends, and evolving influencers hinder preseason fashion forecasting.
Trade uncertainty, short sales cycles, costly air shipping, and labor shortages complicate production and transport coordination.
Omni-channel commerce adds margin pressure, while returns handling reduces profitability.
50%
throughput increase
100%
50%
reduction in fulfillment, storage and handling costs
inventory visibility and accuracy
35%
reduction in labor expenses
25%
increased employee engagement
50%
reduction in turnover rate
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Transcript
Smarter. Faster. Connected.
Retail Supply Chain Reinvented with Blue Yonder
Make smarter decisions as you plan and execute, leveraging artificial intelligence to focus on outcomes. Eliminate barriers and latency by creating a single, real-time source of truth. Work toward a known, shared goal by aligning actions across functions and partners.
Learn More
Latest Announcements
The Industry
Where do you fit in the supply chain?
Retail
Industry Challenges
Disconnection
Complexities
Disruptions
Disruptions and disconnects have pushed retail supply chains to their limits. Transform your supply chain by seamlessly connecting your teams, systems, workflows to deliver smarter decisions from source to shelf and back, enhancing efficiency, reducing cost, and boosting speed so you can deliver the exceptional shopping experiences your customers expect.
Retail
Industry Challenges
With Blue Yonder, move smarter and faster in the face of disruption and change.
Grocery
Softlines
Hardlines
Supply Chain Evolution
What if you could experience a new approach to supply chain management?
What if you could empower your retail supply chain to boost efficiency, cut costs, and deliver seamless shopping experiences with real-time AI insights that break down silos and accelerate response to keep your customers coming back?
Blue Yonder Highlights
Data & Numbers
Blue Yonder is an innovative, AI-powered, end-to-end supply chain network that transforms the challenges of running your business, turning uncertainty into opportunity.
Consumer Satisfaction
Revenue & Growth
Gartner
Start Over
Latest Announcements
Next Generation Supply Chain Management
Technology Innovations
Why Blue Yonder?
End-to-End Solutions
Industry Stories
Key Pillars of Value
Integrated & concurrent planning
Omni-Channel Optimized Commerce
AI & ML Enhanced Decision Making
Increased Operational Speed & Scale for Logistics
User Experience Optimized for You
Key Pillars of Value
Concurrent planning across business, demand and supply that accelerate profitability and productivity
Integrated Demand and Supply Planning
Integrated Business Planning
Vertical Integration for Retailers
Key Pillars of Value
Planning and inventory management designed for omni-channel commerce
Single View of Online and In-Store Inventory
Enhanced Returns Orchestration
Integrated Pre- and In-Season Planning
Key Pillars of Value
AI and ML architecture enhancements to support faster, more impactful decision-making
AI-Tuned Data Model for Ongoing Intelligence
Custom ML To Support Business-Specific Needs
Expanded AI Integration To Optimize Planning
Key Pillars of Value
Warehouse and logistics enhancements to increase operational speed and scale
Optimized Freight Billing and Payment Accuracy
Increased Scaling for Transportation & Warehouse
Enhanced Labor and Automation Integration
Key Pillars of Value
Key Pillars of Value
Optimized user experience with 40% faster load time
Increased Workflow Performance
Improved Usability
Support for Enhanced Collaboration
Return to Menu
Industry Stories
End-to-End Solutions
Blue Yonder provides a completely custom, comprehensive, end-to-end supply chain platform, from supplier to shelf. Drive alignment and collaboration across your workforce by enabling people to exchange, interpret, and present data in easy-to-understand formats. Every process, from planning to execution, uses the same data and purpose-built workflows, so data is interpreted consistently using shared definitions among solutions. Unified data powers sophisticated AI to support faster, better decision-making.
Industry Stories
Merchandise
Planning
Control Tower
Logistics
Commerce & Order Management
Merchandise
Pain Points
Significant staffing increases due to increased growth cause unexpected expenses that are difficult to manage, while ever-growing supply chain complexity increases carrying costs, making visibility and necessary inventory consolidation difficult.
Without cohesive alignment, expanding your online footprint, introducing new retail concepts, and growing your store count can cause a range of scalability concerns.
Blue Yonder Success Story
Take Merchandise Planning to the Next Level
Revitalize marketing and promotional pricing strategies. More accurately, intelligently and profitably control inventory throughout your entire enterprise with AI-based, easy-to-understand forecasts and insights while supporting corporate initiatives.
DSW Makes Every Foot Count with Optimized Fixed Store Capacities
“We established a much more robust planning system that goes all the way down to the subclass level, measuring performance in both dollars and units. As a result, we are much more capable of controlling our sales, inventory and forecasting. That has significantly improved our margins.”– Vice President of Planning & Allocation, DSW
Planning
Pain Points
Managing complex and volatile networks of global supply chains is a challenge at the best of times. But over the last five years, it’s become clear that disruptions are now a part of the supply chain norm.
Traditional processes and outdated technology make it harder to navigate ever-changing consumer expectations, a constantly evolving supply side, and a myriad of factors: from economy and sustainability to geopolitics and regulatory.
Blue Yonder Success Story
Transforming the Supply Chain
Boost performance, agility and resilience with a unified supply chain planning suite that connects your entire value chain and empowers real-time decision-making. Make sense of the enormous amounts of data generated across your supply chain with state-of-the-art AI, purpose-built to solve your challenges.
KappAhl Capitalizeswith Allocation Precision
“We’ve achieved our goal for constant improvement by increasing profits and customer satisfaction by understanding our business needs and translating them into a data-driven model for recommending pricing changes.”– Director of Merchandise Planning, KappAhl
Control Tower
Pain Points
Disconnected Plans & Actions
Separate planning and execution leads to slow decisions, reduced flexibility, and increased waste.
Inability to React in Real-Time
Fragmented systems and siloed teams make it hard to conduct business and work across your partners.
Scattered Data Sources & Silos
Lack of Clarity & Transparency
It’s hard to get a complete view of your supply chain, impacting your decision-making and speed.
Lack of transparency makes it hard to spot potential issues and understand their impacts when the disruption happens.
Blue Yonder Success Story
Optimize and view your entire supply chain in real-time
To stay ahead of today’s supply chain complexities, you need to eliminate gaps in visibility, plan for all possible issues, prioritize resolution options, and align planning and execution teams for success. With unified data across your supply chain, deploy cutting-edge AI capabilities that foresee issues before they happen, offer smart recommendations, and support collaborative decision-making across teams.
Armada Cuts DisruptionResponse Times by 65%
“Our long partnership with Blue Yonder gives Armada the ability to stay at the leading edge of technology, taking us from legacy systems to a true digital transformation. We are continuing to expand our Blue Yonder footprint because of its cloud-based solutions, its emphasis on AI and ML, and its open platform, which supports real-time integration and interoperability with Armada’s other systems.” — Chief Innovation Officer
Logistics
Pain Points
Omni-channel delivery and digitally savvy competitors challenge traditional operations, requiring Modern Logistics Service Providers to cater to more diverse customer requirements. LSPs must undergo a digital transformation to provide strategic growth and profitability drivers for customers.
Yet labor shortages, skill set mismatches with automation, increased stockouts, and higher customer expectations are compounded by supply chain disruptions.
Additionally, compliance sustainability requirements necessitate efficient communications and automation to adhere to regulatory standards.
Blue Yonder Success Story
Managing extreme demand volatilityvia advanced technology
Get state-of-the-art predictive techniques, plus proven optimization methods, in our AI-enhanced transportation solutions. Use your data not only to analyze what happened in the past, but also to confidently plan and prepare for the future.
Marks & Spencer MaximizesAgility via Cloud-Based Planning
“During 2020, online sales grew from about 20% of our revenues to 90%. Our Blue Yonder demand and fulfillment SaaS solutions allowed Marks & Spencer to respond rapidly across our supply chain, including new fulfillment processes and new warehouse strategies. We really learned the power of technology, including the cloud, to maximize our speed and agility.” — Head of Technology
Commerce & Order Management
Pain Points
The retail industry is more complex than ever, with viral products, all-year sales, and customers demanding speed, flexibility, and variety. Yet, many supply chains today struggle with outdated, manual inventory tracking, leading to inaccurate stock updates, canceled orders, and inconsistent online availability.
High return rates add to the chaos, with no clear plan for managing returned goods. To keep up, businesses rely on expensive, stop-gap solutions that aren’t scalable or well-integrated, causing more inefficiencies.
Without agile, end-to-end order management and omnichannel systems, retailers risk poor customer experiences, lost sales, and falling behind in a fast-paced, competitive market.
Blue Yonder Success Story
Understanding and meeting omni-channel needs
With predictive AI solutions tailored for omnichannel retail, forecast sales, optimize inventory levels, and accurately predict order processing times. Make sure customers get the products they want, when and where they want them, with the support of powerful machine learning.
Petco Increases Ecommerce Revenues by 5% with Omni-Channel Fulfilment
The largest U.S. retailer of pet products and services, Petco was ready to offer a buy online, pick up in store (BOPIS) capability: but to achieve its vision, it needed our help. Discover how Blue Yonder helped the business deploy their BOPIS project across all 1,500 retail locations in less than four months.
Whatever your needs are, Blue Yonder provides solutions.
Why Blue Yonder?
As the only end-to-end supply chain platform, our solutions are comprehensive and customized, and make your life easier while increasing your profits and minimizing inefficiency.
Read more industry stories.
Speak with an agent to find out more about what Blue Yonder can do for you.
Learn more about End-to-End Solutions
Latest Announcments
Blue Yonder Enables Lasting Transformation, Faster than Ever
Gartner, Magic Quadrant for Warehouse Management Systems, Simon Tunstall, Dwight Klappich, Rishabh Narang, Federica Stufano, 2 May 2024; Magic Quadrant for Transportation Management Systems, Brock Johns, Oscar Sanchez Duran, Carly West, Manav Jain, 27 March 2024; Magic Quadrant for Supply Chain Planning Solutions, Pia Orup Lund, Tim Payne, Joe Graham, Caleb Thomson, Jan Snoeckx, 23 April 2024.
Technology Innovations
Artificial Intelligence
Common Data Cloud
Digital Supply Chain Network
End-to-End Platform
Artificial Intelligence
Leverage cutting-edge AI and ML to automatically and seamlessly identify deviations and pinpoint potential risks early, turning obstacles into manageable challenges.
Machine Learning
Artificial Intelligence
Blue Yonder’s AI and ML solutions are built on decades of proven innovation and backed by hundreds of data scientists, significant R&D investment and over 400 patents. We’re pioneering advancements in predictive and generative AI, as well as AI agents – all tailored to the supply chain needs of customers in a variety of industries.
Common Data Cloud
Align everyone to a shared perspective and outcome and eliminate data movements with a common data cloud. A common data cloud provides a single source of truth and secure data sharing so everyone works in alignment toward a common goal.
3,000+
APIs for faster integrations
20x
faster data ingestion
Digital Supply Chain Network
Achieve multi-enterprise transparency with trading partners, unify plans and actions, and enable more accurate cross-functional decision-making that eliminates the time gap between order planning and fulfillment. Our supply chain network gives you visibility into every level of your supply chain so you can improve resiliency and identify opportunities to cut costs or accelerate delivery.
Planning Married to Execution
End-to-End Platform
What’s possible with the Blue Yonder Platform
Today’s supply chains face more uncertainty and complexity than ever before, meaning traditional approaches cannot keep pace. Blue Yonder understands these complexities, empowering you with an AI-driven, multi-enterprise, multi-tier supply chain platform where all trading partners work seamlessly together to plan, execute, and collaborate. This innovative, customized end-to-end platform is the first and only of its kind, reducing risk, improving efficiency, and optimizing performance to allow you to exceed your business goals.
End-to-End Platform
What’s possible with the Blue Yonder Platform
Industry-centric planning and execution functions are integrated into the platform and can be enabled as your needs change.
Full supply chain coverage
AI analyzes all supply chain information on the data cloud to generate more accurate predictions and recommendations.
Powerful AI insights
Single authentication and authorization model simplifies threat testing and adherence to compliance standards.
Unified security posture
Common API set and out-of-box data egress enable Blue Yonder to quickly link into and enhance existing solutions.
Broad ecosystem integration
Transparent, ongoing CI/CD updates to AI models and ML algorithms ensure the most accurate insights.
Continuously improving functionality
Highly available, cloud-native platform can be deployed across the globe based on business and country demands.
Resilient, global delivery
Whatever your needs are, Blue Yonder provides solutions.
Read Industry Success Stories
As the only end-to-end supply chain platform, our solutions are comprehensive and customized, and make your life easier while increasing your profits and minimizing inefficiency.
Learn more about End-to-End Solutions
Speak with an agent to find out more about what Blue Yonder can do for you.
Discover more about Innovative Technology
End-to-End Solutions
True end-to-end collaboration across the enterprise supply chain
Today’s supply chains face more uncertainty and complexity than ever before, meaning traditional approaches cannot keep pace. Blue Yonder understands these complexities, empowering you with an AI-driven, multi-enterprise, multi-tier supply chain platform where all trading partners work seamlessly together to plan, execute, and collaborate. This innovative, customized end-to-end platform is the first and only of its kind, reducing risk, improving efficiency, and optimizing performance to allow you to exceed your business goals.
The solutions you want.The interoperability you need.
End-to-End Solutions
Category Management
Warehousing
Merchandise Planning
Supply Chain Planning
Commerce & Order Management
Returns
Workforce Management
Transportation Management
Merchandise Planning
Power profitable growth and enhance agility and resiliency
Merchandising - Increase annual and comp-store sales, improve selling pattern analysis, conversion rates, revenue and loyalty with our integrated retail merchandising system
Space Management - Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation
Demand Planning - Boost customer service while reducing inventory with demand planning tools using AI & ML
Allocation & Replenishment - Optimize your distribution network inventory with an automated replenishment inventory planning system solution
Merchandise Planning
True end-to-end collaboration across the enterprise supply chain
Blue Yonder has revolutionized merchandise financial planning, seamlessly combining predictive analytics, generative AI, and human insight to streamline workflows and emphasize strategic outcomes–taking you away from guesswork and into concrete, data-driven decision making. Get highly accurate forecasts and easily understand which factors are shaping them with our transparent AI capabilities.
This is what you can achieve with Blue Yonder
Related Solutions
Merchandise Operations
Financial Planning & Pricing
Assortment Management
Category Management
Deliver curated and connected experiences, backed by data
Center your retail planning around the customer journey, driving an in-store experience that seamlessly translates from screen-to-site
Optimize store-level assortments around local customer demand and available space
Generate store-specific planograms at-scale with built-in automation and an easy-to-use UI
Connect and grow every category with a natively integrated, centralized data platform designed to empower your teams at every stage
Category Management
Optimizing store space, inventory, and on-shelf availability
More and more retail stores are evolving into multi-functional spaces serving as distribution centers, “buy online and pick up in store” locations, and return hubs, requiring adjustments in layout and staffing. Blue Yonder provides a seamless planning suite to help you leverage integrated merchandise operations systems, optimize performance and control inventory, and achieve pinpoint accuracy when it comes to getting the right inventory in the right place at the right time at the right price.
This is what you can achieve with Blue Yonder
Related Solutions
Space Management
Allocation & Replenishment
Supply Chain Planning
Empower real time decision making
Supply Planning - Optimize inventory, increase productivity and improve customer satisfaction in the face of volatility
Demand Planning - Improve customer service and optimize inventory using AI & ML market proven algorithms and intelligent insights
Integrated Business Planning - Streamline your supply chain with comprehensive business planning
Network Design and Utilization - Optimize networks and reduce risk
Production Planning - Gain agility in production planning to adapt to demand fluctuations
Inventory Optimization - Optimize inventory allocation across products and channels
Supply Chain Planning
Boost agility, resilience, and real-time decision-making power
To stay ahead of today’s supply chain complexities, you need to manage what you don’t see, plan for what you don’t know, prioritize unlimited options, and execute to align for success. In today’s digital economy, visibility equals agility. Our Integrated Demand & Supply Planning solution offers an end-to-end view of supply chain operations to mitigate risks and reduce disruptions.
What Supply Chain Planning makes possible
Warehousing
Optimize end-to-end processes of the most complex operations
Increase Warehouse Productivity & Throughput
Maximize Inventory Accuracy & Visibility
Reduce Fulfillment & Handling Costs
Warehousing
Maximize performance from central hubs to micro-fulfillment centers
Blue Yonder Warehouse Management optimizes end-to-end warehouse processes through system-directed activities and embedded intelligence incorporated over decades of customer-centric development. The comprehensive range of features and functionality includes yard management with AI-based computer vision, intelligent put-away, direct cross-docking, advanced inventory management, system-directed build-to-stock and build-to-order production lines, wave planning with configurable rules, numerous pick methods that can be deployed simultaneously, and efficient staging, loading, and shipping. Blue Yonder’s plug-and-play warehouse execution system ideally supports the demands of today’s frequent shipping cut-off times by dynamically prioritizing work by incorporating real-time information about deadlines, time-to-completion, physical locations, and resource capabilities to achieve maximum performance at the highest efficiency.
Proven results for our clients
Transportation Management
Efficient control and agile intelligence
Transportation Procurement - Optimize carrier partnerships and accelerate value
Transportation Modeling - Equip your business with real-time data for cost-effective transportation networks
Transportation Execution - Achieve transportation efficiency and mitigate risk with advanced forecasting
Transportation Planning - Boost efficiency and gain control of transportation planning and operations
Load Building - Maximize trailer utilization with 3-D load building software
Transportation Management
Streamline logistics with adaptable, collaborative, and integrated solutions
Blue Yonder has overcome traditional IT challenges in transportation management by converging our best-in-class solutions with industry-recognized best practices for SaaS deployments. In cooperation with Microsoft, we have delivered a SaaS-based operations ecosystem to optimize system responsiveness at minimum cost. Our solution provides continuous upgrades, removing the burden of technology cycles and keeping you at the forefront of innovation. Use our sophisticated combination of predictive AI and tried-and-tested optimization methods to make your transportation operations as efficient, agile, and sustainable as possible.
What Blue Yonder TMS can do for you
Commerce & Order Management
Make the customer promises you can keep; Keep the promises you have made – Profitably
Navigate digital commerce and convert customers with faster, smarter features that optimizes inventory, fulfillment, orders, and returns
Achieve real-time visibility on available-to-promise inventory to enhance delivery speed and accuracy
Optimize your fulfillment sourcing with world class capabilities to maximize your profits
Connect order data across your E2E execution such as warehouse and returns for the perfect order
Commerce & Order Management
Elevate omni-channel commerce with real-time inventory, seamless orders, efficiency
The rise of speed-driven commerce and omni-channel has forced companies to rethink their logistics strategy. Retail store replenishment orders now need to be fulfilled alongside direct-to-consumer orders. Provide your customers an end-to-end solution from “click to deliver," supported by purpose-built predictive AI that enhances every step in the process. Blue Yonder’s Commerce and Order Management solutions are comprised of cloud-native, augmentative microservices that 3PL providers can offer to their customers as value-added services.
Improve margins, conversion rates and omni-channel fulfillment
Returns Management
A Modern Returns Journey
Returns Orchestration rules
Self-service Drop-Off Kiosks
Block out of policy returns
Fully brandable customer portal
Data-driven Returns Processing
Returns Management
Boost revenue with intuitive returns and smarter decision-making
To stay competitive, you need to control return costs while keeping customers happy. Done right, an optimized return process can turn a potential headache into a chance to build stronger customer loyalty. Blue Yonder can help. Blue Yonder’s Returns Management microservices take a data-driven approach that streamlines the entire returns process, ensuring customer satisfaction while cutting costs and minimizing waste. Achieve quick, coordinated refunds and returns process for a lower-cost, seamless process that keeps customers coming back.
Proven results for our customers
Workforce Management
Transform the way you manage your workforce
Store Labor – Boost customer satisfaction by optimizing inventory and store staffing
Warehouse Labor – Gain insights to boost employee engagement and performance
Workforce Management
Engage your workforce and enhance its hidden potential
Labor shortages are real, especially for frontline workers, and employees aren’t afraid to leave one job for a better opportunity. It’s critical to get the most out of your labor investment while appealing to employee preferences to minimize turnover and reduce costs. Blue Yonder’s Workforce Management (WFM) is a complete solution that includes everything from time, attendance and daily schedules to strategic employee planning. Using the industry’s most accurate, AI-enhanced forecast, it generates optimized labor schedules, compliant with labor laws and corporate policies. Plus, it provides the flexibility to adjust schedules midweek if things change and lets employees swap or bid on shifts as their schedule allows. The solution provides a 12-month outlook on labor needs and recommends cross-training and recruitment opportunities to cover gaps.
Proven results for our clients
Merchandise Operations
Assortment
Optimize retail operations with AI-driven insights and automation
Financial Planning & Pricing
Blue Yonder's Merchandise Operations System is a powerful, high-performing foundation for retail operations that transforms data into actionable intelligence. With AI-driven insights, smart recommendations, and capabilities like automated item induction, suggested inventory rebalancing, and guided prompts, it empowers retailers to optimize inventory, streamline operations, and make faster, smarter decisions. Experience a unified, future-ready platform designed to drive efficiency and profitability while elevating operational excellence.
Reduce inventory expense and carrying costs
Improve conversion rates, revenue and loyalty
Grow without scalability concerns
With Blue Yonder, retailers are seeing fewer stockouts and markdowns, lower inventory levels, and improved margins. Predictive insights and automated workflows replace guesswork with precision, enhancing customer satisfaction while positioning businesses to adapt, thrive, and lead in an evolving market.
Financial Planning & Pricing
Merchandise Operations
Assortment
Optimize retail operations with AI-driven insights and automation
Improve conversion rates, revenue and loyalty, and revitalize marketing and promotional pricing strategies. Blue Yonder helps you integrate your processes across departments, control inventory accurately, and support corporate initiatives with enhanced visibility and flexibility, which improves financial planning and profitability.
Reduce Inventory
Higher Margins
Improve Revenue
Assortment
Merchandise Operations
Optimize assortments with automated, data-driven solutions for higher profits
Financial Planning & Pricing
Create profitable growth and localized assortments with smart category management and planograms with Blue Yonder’s space and assortment management solutions. We leverage granular shopper insights and automation to optimize inventory placement.
Higher Revenue
Increase Efficiency
Reduce Inventory
By ensuring the right products are on the right shelves in the right stores, retailers achieve up to 60% inventory optimization. This reduces understocks and overstocks, aligning inventory levels with actual demand and enhancing overall customer satisfaction.
Space Management
Allocation & Replenishment
Boost inventory turnover, optimize space, and drive ROI growth
Blue Yonder leverages AI to boost inventory turnover on an item-by-item basis, reducing excess inventory and improving cash flow. Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation decisions that drive revenue growth and measure KPIs.
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
To maximize floor space with consistent in-store presentation, we identify the optimum allocation of space for each category, specific to each store, ensuring consistent presentation to your customers. We optimize your retail space for maximum ROI, enabling your floor planners to better manage retail space and receive the best return on your space investment.
Allocation & Replenishment
Space Management
Intelligent solutions for an ideal inventory balance
Ensure optimal product availability, efficient inventory management, and improved profitability. Blue Yonder uses AI to generate distribution plans that ensure accurately predicted customer patterns are met with the correct products and sizes at each location.
20%
5%
30%
increased allocation accuracy
improvement in In-stock
reduction in inventory
40%
productivity improvement
We help you integrate all data–vendor availability, warehouse capacity and labor resources, down to single-store space, with advanced vendor-managed replenishment and order optimization logic, triggering customer orders based on optimal economic order frequency and safety-stock policies.
Whatever your needs are, Blue Yonder provides solutions.
Whatever your needs are, Blue Yonder provides solutions.
Read Industry Success Stories
Blue Yonder uniquely understands the challenges of today’s supply chains. We offer the only AI-driven, custom end-to-end supply chain platform, capable of addressing every aspect of your process, from supplier to shelf. Achieve visibility, collaboration, clarity in planning and effective, collaborative actions and results, and take your business to a whole new level.
Why Blue Yonder?
Speak with an agent to find out more about what Blue Yonder can do for you.
Learn more about End-to-End Solutions
Customer Satisfaction
172*
New Customers Per Year (2023)
105.6%
Net Revenue Retention (2023)
3,000+*
Global Customers
150,000+*
Global Trading Partners
*Includes One Network Enterprises
+25 million
returns handled
2.83 out of 3
CSAT scores across millions of consumers
+85
NPS across millions of returns
Armada Cuts DisruptionResponse Times by 65%
Solution Benefits
Company Challenge
To maximize the value of its end-to-end solutions for existing clients — while also attracting new ones — Armada was focused on enablement of next-generation supply chain orchestration solutions. The company wanted to create a digital thread across the network that would enhance real-time visibility and connectivity of network stakeholders, leading to greater agility and responsiveness in the face of inevitable disruptions.
Blue Yonder Solution
As a long-time user of multiple Blue Yonder planning and execution solutions, Armada partnered with Blue Yonder as an early adopter of Luminate Control Tower for enablement of Armada’s Profitable Response Orchestration™ solution. Powered by artificial intelligence (AI) and machine learning (ML), this solution monitors conditions across the network in real time. By digitally connecting Armada’s orchestrators with all network stakeholders, Luminate Control Tower enables a fast, coordinated response when the unexpected occurs, adding value via cost savings and continuity of supply.
in early freight cost savings
$1M
of disruptions recognizedin under an hour
96%
Grocery
Challenges
Manage fresh food supply despite short shelf life and variable factors such as climate, weather, and harvest outcomes.
Adapt to customer demand and trends using data analytics to create curated, personalized shopping experiences.
Optimize profitability despite labor costs, storage demands, inventory, and supply challenges.
Marks & Spencer Maximizes Agility via Cloud-Based Planning
Solution Benefits
Business Challenge
For years, Marks & Spencer has relied on Blue Yonder’s demand and fulfillment solutions, as well as workforce management, to optimize processes, manage complexity and support responsiveness. Marks & Spencer needed to migrate all its Blue Yonder solutions to the cloud for higher levels of agility and increased supply chain speed to provide the best service for customers.
The Blue Yonder Solution
Results
Marks & Spencer successfully migrated to the cloud, with support from Tata Consultancy Services (TCS) and Microsoft. The new software-as-a-service (SaaS) delivery model maximizes speed, capacity and innovation.
Hardlines
Challenges
With 75% of buyers hybrid shopping, stores now serve as fulfillment centers, demanding new skills, training, and technology.
Successful sales drivers can quickly shift from bestsellers to shelf warmers due to unforeseen factors like weather.
The rise of online marketplaces increases the risk of failing to meet delivery and presentation expectations, potentially leading to lost sales.
DSW Makes Every Foot Count with Optimized Fixed Store Capacities
Proven Solution
Challenges
Future Outlook
With such impressive results, DSW plans to implement additional solutions over the next few years. “I feel strongly that, as a result of the solutions we’ve used, we have significantly improved our business over the past three years in a time when the economy was really tough. While most retailers really struggled through the past two years, we have had significant increases in our business. We’ve had increased sales, lower inventory and increased margins. A lot of the success that we have had, in addition to our great merchants who buy a great product, is due to the solutions and our ability to get efficiencies and productivity out of those tools. Based on that success, we’re excited about what the future holds,” - Vice President of Planning & Allocation, DSW.
Results
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
10%
less inventory
Up to 40%
>5%
gains in e-commerce revenues
increased capacity utilization
The New Era of Planning
That's planning married to execution in the Digital Supply Chain Network™
95%
improved forecast accuracy
Up to 30%
less inventory expenses
60%
increased planning efficiency
Artificial Intelligence
investment over next 3 years
$1B
Extreme volatility, inventory shortages and data overload are all challenges in supply chain planning. AI-enabled planning capabilities address these challenges from end to end by improving decision-making and collaboration across supply chain functions. AI helps you respond quickly and proactively to potential disruptions to maintain supply chain agility and resilience. Our explainable AI models clearly explain their recommendations so your team can confidently validate and use them to drive effective strategy.
AI workloads per day
20B
40years
of creating leading-edge supply chain technology
8,000+*
Workforce
Associates
40%
U.S. Associates
Underrepresented Population (2023)
~475
Patents
Granted and Pending
3/3
A Leader in Three Gartner® Magic Quadrant™ Reports
19*
Customers in the Gartner® Supply Chain Top 25 for 2023
*Includes One Network Enterprises
35%
increase in annual and/or comp-store sales
10%
shrink reduction
30%
decrease in inventory levels
Groomed for Success:Petco Increases Revenues with Blue Yonder
Solution Benefits
Challenges
Results
Disconnected systems and lack of real-time data make it almost impossible to see market problems as they arise, a situation made worse by data silos and disparate systems that hinder collaboration and efficiency. At the same time, customers expect faster delivery, personalization, and higher service levels, putting further pressure on your supply chain.
KappAhl Capitalizeswith Allocation Precision
Expanding Capabilities
Using the most powerful artificial intelligence (AI) and machine learning (ML) technology, Luminate Retail now manages 95 percent of all KappAhl allocations. This represents 80 percent of crossdock flows and 100 percent of replenishment. “By handling allocations and replenishment at a lower level of detail with the software, we have achieved a return on investment and significant benefits,” noted Director of Merchandise Management, KappAhl. “Everything is running smoothly, and we have not had a single style/color combination go to the wrong store since the system has been live,” said Director of Merchandise Management, KappAhl.
Challenges
increase in allocationprecision
20%
of all allocations areautomated
95%
Seamless Implementation
The entire implementation took about 12 months, including two months of testing.
40%
improved service levels
12%
8%
less logistics network spend
increased capacity utilization
$1.28B+
FY 23 Annual Revenue
17%
FY 23 Annual Revenue
$1B
Investment in Product Innovations Over Next 3 Years
Machine Learning
Achieve greater value from your data with accurate, explainable ML models to generate forecasts, predictions and recommendations at scale through Microsoft Azure's extensive computing power. With Blue Yonder’s ML, you can eliminate time-consuming data preparation and feature engineering with automated capabilities, including deep meta-learning.
Power profitable growth and enhance agility and resiliency
Merchandising - Increase annual and comp-store sales, improve selling pattern analysis, conversion rates, revenue and loyalty with our integrated retail merchandising system
Space Management - Optimize store space, inventory, and on-shelf availability with smarter, more accurate merchandise space allocation
Demand Planning - Boost customer service while reducing inventory with demand planning tools using AI & ML
Allocation & Replenishment - Optimize your distribution network inventory with an automated replenishment inventory planning system solution
Softlines
Challenges
Mobile comparison shopping, fast-changing trends, and evolving influencers hinder preseason fashion forecasting.
Trade uncertainty, short sales cycles, costly air shipping, and labor shortages complicate production and transport coordination.
Omni-channel commerce adds margin pressure, while returns handling reduces profitability.
50%
throughput increase
100%
50%
reduction in fulfillment, storage and handling costs
inventory visibility and accuracy
35%
reduction in labor expenses
25%
increased employee engagement
50%
reduction in turnover rate