02 - RINA’s tone (RINA tone of voice)

e.g., “Thank you for your attention to this matter.”

e.g., “Attached, you’ll find last month’s summary for reference…”

e.g., “Please send me the final report by Friday…”

e.g., “Currently, we have completed phases 1 and 2…”

e.g., “I am reaching out regarding the Q2 report submission…”

Closer: end with a polite closing statement

Additional information: mention any relevant details or resources

Proposed action / Next steps: clearly outline what you need or the next steps

Context: provide any necessary information or background

Purpose: briefly state the reason for the email

Opener: start with a polite greeting

e.g., “I hope this message finds you well…”