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Introduction

missions

© 2024 aMPLIFYERS GAMES

Nexthink

2024

© 2024 aMPLIFYERS GAMES

Our goal is to test and reinforce your Amplify knowledge.

INTRODUCTION

Nexthink

2024

MISSIONS

Complete the missions

GlobalProtect

SoftwareCenter

Windows

Mac

Level 4

Level 3

Level 2

Level 1

Select

GlobalProtect

What remote action can you perform if GlobalProtect is reinstalling on its own

"GP Uninstall, Cleanup, and Install/trigger Install again."

Try a Do certificate renewal

Repair WMI

Which of the following is NOT a valid GlobalProtect automated repair action?

WMI reset and PANGPS restart-service

GP Install without Cleanup

GP Uninstall, Cleanup and Install/trigger Install again

Which automated repair action should be used if the Virtual adapter is the only issue preventing GlobalProtect from establishing a VPN connection?

Fix PANGP Virtual adapter errors by reinstalling adapter only

GP Uninstall, Cleanup and Install/trigger Install again

Restart-service PANGPS

What Global Protect Actions is NOT listed in the Actions Menu?

GP uninstall and Clean up only

Restart Service PANGPS

Do GP Gateway change

CONGRATULATIONS!

GAME OVER

CONTINUE?

yes

NO

Level 4

Level 2

Select

Software Center

Level 1

Level 3

If there is any pending installation and it is failing what remote action can I run to know which one is impacted?

NEXT

"do trigger SCCM Actions" and then "Application Deployment Evaluation Cycle"

Get SCCM Basic information

"do trigger SCCM Actions" and then "Hardware Inventory Cycle"

What is the purpose of the 'do SCCM - reinstall - RCN/VPN Required' action in a Windows device?

NEXT

Reinstall the SCCM.

Reinstall the SCCM client using a Powershell script.

Restore the SSCM to factory settings.

If you get the following error message:

NEXT

"do SCCM - reinstall (VPN/RCN)"

"do trigger SCCM Actions " then run "Machine Policy Retrieval & Evaluation Cycle"

""do trigger SCCM Actions "" then run "Discover Data Collection Cycle"

Software Package remains with status waiting for User logon

NEXT

do SCCM - run ccmrepair.exe

"do trigger SCCM Actions" and then "Application Deployment Evaluation Cycle"

"do SCCM - trigger actions" and then select the "reset pending jobs (wait User login)":

CONGRATULATIONS!

GAME OVER

CONTINUE?

yes

NO

Level 4

Level 2

Level 1

Level 3

Windows

Is VPN required for certificate renewal in Windows?

Yes, VPN or Airway connection is required

No, it is not required

Only if the certificate is expired already

Which of the following best describes the action of 'Get Last Applocker event details'?

Clears the log file and resets Applocker settings to default.

Retrieves the latest Applocker event information from the log file, including affected application details and event specifics.

Updates the application list and provides a summary of all installed applications.

What happens if a user is on the login screen when initiating a 'Do Bomgar remote session' action on a Windows device?

The connection process will proceed instantly without a pop-up, and the session will establish.

The remote connection cannot be established until the user logs in.

The connection request will show a pop-up that the user must accept.

In the Packages tab, is possible to view the following

Programs installed by SSCM

Updates and Programs installed by SCCM

Updates, Programs and Drivers installed by SCCM

CONGRATULATIONS!

GAME OVER

CONTINUE?

yes

NO

Level 4

Level 2

Level 1

Level 3

MAC

LEVEL 1/3

When can you update the Mac certificates using Amplify?

When the certificate expires in 50 days.

Any time.

When the certificate expires in 45 days.

LEVEL 1/3

Which condition must be met to successfully establish a remote connection using the 'Do Mac Bomgar remote session' action?

The Mac device must be on the login screen.

The device needs to be turned on

The user must be logged into their session on the Mac device.

LEVEL 2/3

Which of the following is NOT a prerequisite for the 'Do Mac gInstall User Certificate Renewal <45days' remote action?

An Internet connection

Connecting to Airway

The current certificate’s validity must be below 45 days

LEVEL 3/3

What is the minimum macOS version required to apply the remote action "Do Mac gInstall User Certificate Renewal <45days"?

macOS Ventura 13.x

macOS Big Sur 11.x

macOS Monterey 12.x

CONGRATULATIONS!

GAME OVER

CONTINUE?

yes

NO

PASSWORD

missions

Complete the missions to obtain thepassword numbers

1 SHIPS

2 PUZZLE

3 BARS

4 FROG

Enter the password

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO

Are you sure you want to exit?

You will lose all the progress

yes

NO