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KPI

Measuring the impact of touchpoints in place

Measuring the impact of the third activation

Measuring the impact of the second activation

ALWAYS-ON / TOUCHPOINTS

ACTIVATION

See KRIs & KPIs

ACTIVATION

ACTIVATION

KPI

KPI

KPI

KRI T1 Measurement in T1 of the impact obtained after actions. carried out during the year.

End of sequence (semester/year)

Measuring the impact of the first activation

KRI T0 T0 measurement of current impact.

SUB-OBJECTIVE

For each sub-objective, unfold the process over the year

KPI

See KPIs

Measuring the impact of touchpoints in place

Measuring the impact of the third activation

Measuring the impact of the second activation

ALWAYS-ON / TOUCHPOINTS

ACTIVATION

ACTIVATION

ACTIVATION

KPI

KPI

KPI

Measuring the impact of the first activation

It will lack the KRIs and perhaps some of the KPIs, but you will still have given thought to associating resources with objectives and gearing your reporting accordingly.

If your customer doesn't have the budget for impact measurement