Give it a try!

Give it a try!

For the purpose of this activity, we selected some of the key sections of the form where we’ve observed some of the most common mistakes or uncertainties coming from our customers. Take the opportunity to practice before completing the real form, and save time later when submitting it!

Start here!

Well, it depends:

• if you only need to update with a new number an existing Campaign, then 'Add Number to Existing SMS A2P10DLC Campaign' would be correct.
• If you need to Submit a new one, then you should select 'Submit New SMS A2P10DLC Registration'.

What do you need to do?

How should you answer to this question?

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Public Companies will be asked to fill the field "Email Address of Brand Representative" in order to complete 2-factor authentication

Is your form of busniess a Public Company?

Good to know

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You should use 9 digits for the US and Canada, and please be aware that only the 9 first digits of the Business Number (BN) are accepted for Canada.If you filled it in like this "123456789", then well done, that was correct! Always make sure you do not fill it in like this "12-3456789" or with more than 9 figures. If you do not use 9 digits for US and Canada, the registration will fail on the TCR. Only the 9 first digits of the Business Number (BN) are accepted for Canada.

Are you sure your EIN was formatted correctly?

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This should be your official company's website/online presence. It should match the name visible for your clients and be consistent with the Brand Name you provided. The brand should be easily findable on the website. Note: a lot of campaign vetting being rejected because the website provided does not function or the brand is not easily identifiable on the website. Make sure it's correct!

Website

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If you filled it in like this "14561112223" - well done, that was correct! Make sure you never fill it in like this: "(456) 111-2223" or "+1 (456) 111-2223" And please note: It is required by the TCR (The Campaign Registry), to fill it with prefix in 11 digit format.

Contact details

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You should try to be as precise as possible. Do not be too vague or different from the use case you choose. Please note that the campaign will be rejected if samples do not match with the use case provided. This is the main reason for a campaign being rejected during the vetting process. Registration process won't start if the minimum length of 20 characters is not met.

Message Samples

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In this section, you should include the opt-out language included in the start of the conversation. The minimum length for the opt-out message is 20 characters. Keep in mind that "Invalid" input errors are often due to minimum length not reached! The default opt-out message is: "Reply STOP to opt-out"

Opt-Out Message

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The minimum length for the help message is 20 characters. The Help message field is specific to the SMS channel when clients send HELP by SMS. An example could be: "To get support please visit www.example.com. Reply STOP to opt out, reply START to resubscribe." Same here, "Invalid" input errors are often due to minimum length not reached.

Help Message

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Here, you should describe as precisely as possible the flow through which your recipients will pro-actively consent to receive texts from your business. The minimum length for the message flow is 40 characters. And again, keep in mind that "Invalid" input errors are often due to minimum length not reached.

Message Flow

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And that's it!

As final step, you will neet to acknowledge and agree that Aircall will make billing adjustments at a later time to pass through A2P10DLC registration fees. The full process would take around 30 days and Aircall Porting Team would keep you posted on progress via the same ticket! Keep going with the course to learn more!

...or practice again!