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Leadership Presentation
Natalie
Created on November 25, 2024
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Transcript
New Hire Onboarding Goals
Goal 4
Goal 3
Goal 2
Goal 1
New Hire Onboarding course topics
Safety
Introduction to IFS
Acronym Review
Bookings, Orders, and Sales
Applied Control History
Industry Landscape and our Focus Areas
Business Units and Emerson Partnership
Strategic Canvas
Applied Control Overview
Applied Control Systems
New Hire Onboarding Course topics
Customer Service
Cyber Security
Time Management and Task Prioritization
Workplace Email Signatures
Workplace Professionalism
Applied Control Benefits
Other needs?
Salesforce (technical)
Sales (soft skills)
Anti-trust
Where do we go from here?
Safety Overhaul
Cyber Security (for all employees)
Role Specific
Leadership (new leader, existing leaders)
Intro to IFS
New Hires will learn:
- Logging in and exploring the interface.
- Navigating the main dashboard effortlessly.
- Creating and submitting expense reports.
- Accessing resources and support tools for ongoing success.
Workplace Professionalism
New Hires will learn:
- Identify the relationships between success and effectiveness
- Think critically about how you interact with others
- Describe Covey's Seven Habits and the guiding principles behind them
- Explain the importance of professionalism in the workplace
- Manage their level of professionalism
Time Management and Task Prioritization
New Hires will Learn:
- Effectively set priorities at work
- Organize tasks by importance and urgency
- Manage tasks using a color- coded list method
Goal 4
Measure training effectiveness through program completion and performance rates. This will provide clear insights into new employees' progress and readiness early in their tenure, helping to identify strengths, address gaps, and support growth and performance from the outset.
Email Signatures
New Hires will Learn:
- Understand email signature guidelines.
- Explore signature format and content.
- Learn how to implement the signature in Outlook.
- Apply best practices for professional communication.
Goal 3
Reduce the time commitment required from managers and support teams (IT, HR, IFS team) for training new hires
Applied Control Overview
What new hires will learn:
Organizational Overview: Understand the basics of who we are and what we do. Employee Engagement: Learn about our community involvement and team engagement initiatives.
Safety
Includes safety orientation and required courses by role
New Hires will learn:
- Safety Philosophy and its significance.
- Overview and location of safety policies at Applied Control.
- Identifying key safety resources
- Steps for reporting incidents effectively.
- The importance of timely reporting and employee empowerment in safety.
Customer Service
New Hires will learn:
- Improve your customer service skills by learning to walk in your customers' shoes
- Use different types of verbal and nonverbal communication to build customer trust
- Develop practical strategies to ensure 'above and beyond' customer service
Benefits
New Hires will learn:
- Explain the advantages of Applied Control’s benefits package and how it supports employees’ health, financial stability, and overall well-being
- Identify and access key resources to make informed decisions about benefit options
- Summarize the enrollment process, including timelines, eligibility criteria, and the steps to select or update benefits during open enrollment or qualifying life events
Systems
UKG, Outlook, Teams
Training new hires on how to use internal systems effectively ensures they can perform their tasks efficiently from the start. This also helps new hires to manage their calendars, meetings, and tasks more efficiently.
BUs and Emerson
New Hires will learn:
- Overview of key business units and their roles.
- Understanding team dynamics and geographical functions.
- Impact of each business unit on overall success.
- Our Partnership with Emerson
- The Impact Partner Network and its advantages for Applied Control
History
New Hires will learn:
- Understand the Origins of the Company; highlight key milestones that have shaped the organization
- Describe how the company has evolved, including major acquisitions, partnerships, or geographic expansions
- Understand the strategic decisions that have contributed to the company’s growth
- Illustrate how historical achievements have influenced current products, services, and customer relationships
Cyber Security
New Hires will learn:
- Identify cyber threats and understand the mechanisms behind phishing, malware, and social engineering attacks
- Implement strategies to prevent cyber-attacks
- Recognize the signs of a compromised system and learn how to respond quickly and effectively
- Use password management tools and strong authentication methods to protect your digital identity
- Apply safe practices when browsing the Internet and handling personal and organizational information
Goal 2
Decrease employee ramp time and accelerate time to effectiveness
Bookings, Orders, and Sales
New Hires will Learn:
- Define and differentiate between orders, bookings, and sales in the context of Applied Control's business operations
- Explain why understanding the distinction between orders, bookings, and sales is critical to the company's financial health and operational success
- Identify how understanding these concepts will help you in your role, including meeting goals, and enhancing collaboration with others to ensure success
Strategic Canvas
New hires will learn:
- Understand the Strategic Canvas and its components.
- Recognize the importance of our mission.
- Identify our core values and their significance.
- Implement strategies for effective integration.
Goal 1
Provide a consistent and engaging onboarding experience to all employees regardless of role and/or location.
Process Control and Industries focus
New Hires will learn:
- Explain the industries that Applied Control serves along with their key considerations
- Describe how Applied Control's work impacts everyday life through its customers and industries
- Evaluate how your decisions and actions influence both internal and external customer experiences and make choices that enhance service quality
Acronyms
New Hires will learn:
- Common acronyms used at Applied Control.
- How to communicate effectively using acronyms.
- Best practices to avoid miscommunication in emails and meetings