Workday Support Model
Charlotte Sinclair
Created on November 25, 2024
Over 30 million people build interactive content in Genially.
Check out what others have designed:
SLYCE DECK
Personalized
LET’S GO TO LONDON!
Personalized
ENERGY KEY ACHIEVEMENTS
Personalized
HUMAN AND SOCIAL DEVELOPMENT KEY
Personalized
CULTURAL HERITAGE AND ART KEY ACHIEVEMENTS
Personalized
DOWNFALLL OF ARAB RULE IN AL-ANDALUS
Personalized
ABOUT THE EEA GRANTS AND NORWAY
Personalized
Transcript
Workday Support Model
- Seek guidance/support from superuser
- Workday Assistant (in system)
- Workday Training Hub:
How do I raise a ticket?
Self-help/Super User
Tier 1
Tier 2
Tier 3
Specialist technical support via Servicedesk
Seek guidance/support from manager/senior team member
- E-learning Modules
- Workday Process Guides
- Workday Process Flows
- Workday Glossary
- Quick Reference Guide
- FAQs
Raise a ticket with Helpdesk