Escape IT Mayhem: Solve Problems with Modals!

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Escape IT Mayhem: Solve Problems with Modals!

Crack the Code, Fix the System, and Master Modal Verbs!

Your company’s servers are locked by ransomware just hours before a big product launch. Your team must solve a series of challenges to restore the system before time runs out!

THE MISSION

THE base

Escape IT Mayhem: Solve Problems with Modals!

Find the clue you need to keep moving forward

1.1 dentifying the IT Problem

You might wait for the issue to resolve itself.

You must check server logs for recent errors.

Your system is facing unusual slowdowns, and customers are complaining about access issues. Solve the challenges to identify the root cause of the problem. What should you do first to diagnose the issue?

1.2 dentifying the IT Problem

You suspect a database overload. What action must you take?

You may uninstall and reinstall the database software.

You should inform the database team immediately.

1.3 dentifying the IT Problem

Outdated software or patches.

Too many users accessing the system.

What might be causing the slowdown?

THE base

Find the clue you need to keep moving forward

2.1 Handling a Cybersecurity Breach

You’ve discovered unusual login attempts from an unknown location. Solve these challenges to secure your system! What should you do first?

You should ignore the logins and monitor them further.

You might change the password for all accounts.

You could disable suspicious accounts immediately

2.2 Handling a Cybersecurity Breach

What might be a long-term solution to improve security?

You should increase the number of login attempts allowed.

You must implement multi-factor authentication (MFA).

You may stop using passwords entirely.

2.3 Handling a Cybersecurity Breach

Which system should you investigate further?

You might check the email inbox for unread messages.

You may investigate the system wallpaper settings.

You should check the system logs for unauthorized activity.

the base

Find the clue you need to keep moving forward

3.1 Managing a Critical System Outage

Your website is down during a peak sales event! Solve these challenges to restore operations. What must you prioritize during the outage?

You must ignore the issue and hope traffic decreases.

You could communicate with stakeholders.

You may blame the hosting provider publicly.

3.2 Managing a Critical System Outage

What should you do to restore service?

You must check the error logs for the root cause.

You may cancel all incoming sales orders.

You could reboot the system without investigating.

3.3 Managing a Critical System Outage

What could be the cause of the outage?

Overheating of office lights.

A sudden spike in user traffic.

An incorrectly set system wallpaper.

the base

Find the clue you need to keep moving forward

4.1 Fixing a Bug in a Code Deployment

Your team deployed new code, but users are reporting errors. Solve these challenges to fix the bug. What should you do first?

You must roll back the latest deployment.

You should ignore the reports and focus on future updates.

You may delete the entire codebase.

4.2 Fixing a Bug in a Code Deployment

What could you do to avoid similar bugs in the future?

You may use the same code for all systems without modification.

You might skip testing to save time.

You must implement a thorough testing process.

4.2 Fixing a Bug in a Code Deployment

How should you communicate the issue to users?

You could ignore the complaints and focus only on the code.

You should apologize and explain the steps being taken to fix it.

You must blame the users for using the system incorrectly.

the base

Find the clue you need to keep moving forward

5.1 Preventing Future IT Issues

You’ve successfully resolved the problems. Solve these challenges to prepare for future issues. What must your team do to improve response times?

You must ignore team feedback after incidents

You could stop documenting incidents.

You may rely on the same outdated processes.

You should conduct regular training on incident response.

5.2 Preventing Future IT Issues

What should you do to minimize outages?

You should wait for the problem to happen and then act.

You must avoid using backups.

You must perform regular maintenance during low-traffic hours.

You may skip maintenance to save costs.

5.3 Preventing Future IT Issues

What should you prioritize in your IT policy?

You should stop performing security checks.

You must focus on regular updates and monitoring.

You should only focus on hardware and ignore software.

You may use outdated systems to save costs.

the base

Find the clue you need to keep moving forward

6.1 Enhancing Team Collaboration

What should you do to improve team communication during an IT crisis?

You must wait until the problem is resolved to inform others.

You could avoid meetings to focus only on solving the technical problem.

You may ignore feedback from other departments.

]You must ensure everyone is updated regularly.

6.2 Enhancing Team Collaboration

What should your team do to manage the workload effectively during high-pressure situations?

You must skip prioritizing tasks to save time.

You should let everyone do whatever task they prefer.

You must prioritize tasks based on urgency and impact.

You may divide tasks without considering individual strengths.

6.3 Enhancing Team Collaboration

What could be a sign of effective collaboration in the team?

Team members frequently ignore each other’s input.

Team members are regularly updating each other on their progress.

Team members only communicate through emails, but not face-to-face.

Team members make decisions without consulting others.

START OVER?

You've saved the base

Mission Complete

exit

back

You will lose progress

Are you sure you want to go out?

try again

You've destroyed the base......

MISSION FAILED