Escape IT Mayhem: Solve Problems with Modals!
start
Crack the Code, Fix the System, and Master Modal Verbs!
THE MISSION
Your company’s servers are locked by ransomware just hours before a big product launch. Your team must solve a series of challenges to restore the system before time runs out!
THE base
Escape IT Mayhem: Solve Problems with Modals!
Find the clue you need to keep moving forward
1.1 dentifying the IT Problem
You must check server logs for recent errors.
Your system is facing unusual slowdowns, and customers are complaining about access issues. Solve the challenges to identify the root cause of the problem. What should you do first to diagnose the issue?
You might wait for the issue to resolve itself.
1.2 dentifying the IT Problem
You should inform the database team immediately.
You suspect a database overload. What action must you take?
You may uninstall and reinstall the database software.
1.3 dentifying the IT Problem
Too many users accessing the system.
What might be causing the slowdown?
Outdated software or patches.
THE base
Find the clue you need to keep moving forward
2.1 Handling a Cybersecurity Breach
You could disable suspicious accounts immediately
You’ve discovered unusual login attempts from an unknown location. Solve these challenges to secure your system! What should you do first?
You might change the password for all accounts.
You should ignore the logins and monitor them further.
2.2 Handling a Cybersecurity Breach
You may stop using passwords entirely.
What might be a long-term solution to improve security?
You must implement multi-factor authentication (MFA).
You should increase the number of login attempts allowed.
2.3 Handling a Cybersecurity Breach
You should check the system logs for unauthorized activity.
Which system should you investigate further?
You may investigate the system wallpaper settings.
You might check the email inbox for unread messages.
the base
Find the clue you need to keep moving forward
3.1 Managing a Critical System Outage
You may blame the hosting provider publicly.
Your website is down during a peak sales event! Solve these challenges to restore operations. What must you prioritize during the outage?
You could communicate with stakeholders.
You must ignore the issue and hope traffic decreases.
3.2 Managing a Critical System Outage
You could reboot the system without investigating.
What should you do to restore service?
You may cancel all incoming sales orders.
You must check the error logs for the root cause.
3.3 Managing a Critical System Outage
An incorrectly set system wallpaper.
What could be the cause of the outage?
A sudden spike in user traffic.
Overheating of office lights.
the base
Find the clue you need to keep moving forward
4.1 Fixing a Bug in a Code Deployment
You may delete the entire codebase.
You should ignore the reports and focus on future updates.
Your team deployed new code, but users are reporting errors. Solve these challenges to fix the bug. What should you do first?
You must roll back the latest deployment.
You must implement a thorough testing process.
4.2 Fixing a Bug in a Code Deployment
What could you do to avoid similar bugs in the future?
You might skip testing to save time.
You may use the same code for all systems without modification.
You must blame the users for using the system incorrectly.
4.2 Fixing a Bug in a Code Deployment
You should apologize and explain the steps being taken to fix it.
How should you communicate the issue to users?
You could ignore the complaints and focus only on the code.
the base
Find the clue you need to keep moving forward
5.1 Preventing Future IT Issues
You should conduct regular training on incident response.
You may rely on the same outdated processes.
You’ve successfully resolved the problems. Solve these challenges to prepare for future issues. What must your team do to improve response times?
You could stop documenting incidents.
You must ignore team feedback after incidents
5.2 Preventing Future IT Issues
You may skip maintenance to save costs.
You must perform regular maintenance during low-traffic hours.
What should you do to minimize outages?
You must avoid using backups.
You should wait for the problem to happen and then act.
5.3 Preventing Future IT Issues
You may use outdated systems to save costs.
You should only focus on hardware and ignore software.
What should you prioritize in your IT policy?
You must focus on regular updates and monitoring.
You should stop performing security checks.
the base
Find the clue you need to keep moving forward
6.1 Enhancing Team Collaboration
]You must ensure everyone is updated regularly.
You may ignore feedback from other departments.
What should you do to improve team communication during an IT crisis?
You could avoid meetings to focus only on solving the technical problem.
You must wait until the problem is resolved to inform others.
6.2 Enhancing Team Collaboration
You may divide tasks without considering individual strengths.
You must prioritize tasks based on urgency and impact.
What should your team do to manage the workload effectively during high-pressure situations?
You should let everyone do whatever task they prefer.
You must skip prioritizing tasks to save time.
Team members make decisions without consulting others.
6.3 Enhancing Team Collaboration
Team members only communicate through emails, but not face-to-face.
What could be a sign of effective collaboration in the team?
Team members are regularly updating each other on their progress.
Team members frequently ignore each other’s input.
Mission Complete
You've saved the base
START OVER?
Are you sure you want to go out?
You will lose progress
exit
back
MISSION FAILED
You've destroyed the base......
try again
Escape IT Mayhem: Solve Problems with Modals!
Azmiya Cassim
Created on November 23, 2024
Enhancing students' understanding and practical use of modal verbs in various IT-related problem-solving scenarios.
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Transcript
Escape IT Mayhem: Solve Problems with Modals!
start
Crack the Code, Fix the System, and Master Modal Verbs!
THE MISSION
Your company’s servers are locked by ransomware just hours before a big product launch. Your team must solve a series of challenges to restore the system before time runs out!
THE base
Escape IT Mayhem: Solve Problems with Modals!
Find the clue you need to keep moving forward
1.1 dentifying the IT Problem
You must check server logs for recent errors.
Your system is facing unusual slowdowns, and customers are complaining about access issues. Solve the challenges to identify the root cause of the problem. What should you do first to diagnose the issue?
You might wait for the issue to resolve itself.
1.2 dentifying the IT Problem
You should inform the database team immediately.
You suspect a database overload. What action must you take?
You may uninstall and reinstall the database software.
1.3 dentifying the IT Problem
Too many users accessing the system.
What might be causing the slowdown?
Outdated software or patches.
THE base
Find the clue you need to keep moving forward
2.1 Handling a Cybersecurity Breach
You could disable suspicious accounts immediately
You’ve discovered unusual login attempts from an unknown location. Solve these challenges to secure your system! What should you do first?
You might change the password for all accounts.
You should ignore the logins and monitor them further.
2.2 Handling a Cybersecurity Breach
You may stop using passwords entirely.
What might be a long-term solution to improve security?
You must implement multi-factor authentication (MFA).
You should increase the number of login attempts allowed.
2.3 Handling a Cybersecurity Breach
You should check the system logs for unauthorized activity.
Which system should you investigate further?
You may investigate the system wallpaper settings.
You might check the email inbox for unread messages.
the base
Find the clue you need to keep moving forward
3.1 Managing a Critical System Outage
You may blame the hosting provider publicly.
Your website is down during a peak sales event! Solve these challenges to restore operations. What must you prioritize during the outage?
You could communicate with stakeholders.
You must ignore the issue and hope traffic decreases.
3.2 Managing a Critical System Outage
You could reboot the system without investigating.
What should you do to restore service?
You may cancel all incoming sales orders.
You must check the error logs for the root cause.
3.3 Managing a Critical System Outage
An incorrectly set system wallpaper.
What could be the cause of the outage?
A sudden spike in user traffic.
Overheating of office lights.
the base
Find the clue you need to keep moving forward
4.1 Fixing a Bug in a Code Deployment
You may delete the entire codebase.
You should ignore the reports and focus on future updates.
Your team deployed new code, but users are reporting errors. Solve these challenges to fix the bug. What should you do first?
You must roll back the latest deployment.
You must implement a thorough testing process.
4.2 Fixing a Bug in a Code Deployment
What could you do to avoid similar bugs in the future?
You might skip testing to save time.
You may use the same code for all systems without modification.
You must blame the users for using the system incorrectly.
4.2 Fixing a Bug in a Code Deployment
You should apologize and explain the steps being taken to fix it.
How should you communicate the issue to users?
You could ignore the complaints and focus only on the code.
the base
Find the clue you need to keep moving forward
5.1 Preventing Future IT Issues
You should conduct regular training on incident response.
You may rely on the same outdated processes.
You’ve successfully resolved the problems. Solve these challenges to prepare for future issues. What must your team do to improve response times?
You could stop documenting incidents.
You must ignore team feedback after incidents
5.2 Preventing Future IT Issues
You may skip maintenance to save costs.
You must perform regular maintenance during low-traffic hours.
What should you do to minimize outages?
You must avoid using backups.
You should wait for the problem to happen and then act.
5.3 Preventing Future IT Issues
You may use outdated systems to save costs.
You should only focus on hardware and ignore software.
What should you prioritize in your IT policy?
You must focus on regular updates and monitoring.
You should stop performing security checks.
the base
Find the clue you need to keep moving forward
6.1 Enhancing Team Collaboration
]You must ensure everyone is updated regularly.
You may ignore feedback from other departments.
What should you do to improve team communication during an IT crisis?
You could avoid meetings to focus only on solving the technical problem.
You must wait until the problem is resolved to inform others.
6.2 Enhancing Team Collaboration
You may divide tasks without considering individual strengths.
You must prioritize tasks based on urgency and impact.
What should your team do to manage the workload effectively during high-pressure situations?
You should let everyone do whatever task they prefer.
You must skip prioritizing tasks to save time.
Team members make decisions without consulting others.
6.3 Enhancing Team Collaboration
Team members only communicate through emails, but not face-to-face.
What could be a sign of effective collaboration in the team?
Team members are regularly updating each other on their progress.
Team members frequently ignore each other’s input.
Mission Complete
You've saved the base
START OVER?
Are you sure you want to go out?
You will lose progress
exit
back
MISSION FAILED
You've destroyed the base......
try again