SMH: Patient & Family

Education

WVT

Primary Healthcare

St Michael's Hospice: Patients & Family

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WVT Specialist Palliative Care Team

Hospice at Home

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IPU

Supportive Care Team

Community Palliative Care

Day Services

Voluntary Sector Links

HOPE Support Services

Counselling & Bereavement

Supportive Care Team

Spiritual Care

Complementary Therapy

Supportive Care Volunteers

Links with Universities

Mindfulness

Social Workers

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Staff are supported by a small team of Volunteers to help them deliver the above services.

• IPU
• Day Services
• Community

Spiritual Care

Available to all patients, family members, staff and volunteers of all faiths and none, offering a listening, supportive and confidential space. Events:

• Midsummer Memories Rememberance Event
• Light Up A Life - SMH & Cathedral
• Bereavement Choir (New Days) - open to anyone bereaved in Herefordshire

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Staff are supported by a large team of Volunteers to help them deliver the above services.

• Sound Therapy

• Online Yoga Class
• Aromatherapy
• Acupuncture
• Hypnotherapy
• Manicures / Nail Care

• Massage
• Craniosacral Therapy
• Online Thi-Chi
• Reiki
• Shiatsu
• Music Therapy

Treatments:

Complementary Therapy

Offering therapy to any Hospice patient and/or their family members

• IPU
• Day Services
• Outpatients

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Mindfulness

Staff are supported by a Volunteer to help deliver the above services.

• IPU
• Day Services
• Staff - Indivdual
• Staff - Weekly mini drop-in sessions
• Monthly drop-in sessions (face-to-face & online)
• Mindfulness for Health courses - open to the public
• Mindfulness for Stress courses - open to the public

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• Pre & post support
• Community groups (open to anyone bereaved in Herefordshire)

Bereavement

• IPU (pre & post support)
• Families / relatives (pre & post support)
• Community (referrals from those living in Herefordshire and surrounding areas with palliative conditions and their family members)
• Staff - Psychological support drop-in sessions for clinical staff.

Counselling

• LPAs and Wills
• Assistance with housing and employment conerns
• Financial impact of illness
• Assistance with accessing care and support at home or in the community
• Advocacy and support when dealing with other professionals and agencies
• Space to explore emotional issues

Social Work

Offer support to patients and family with the following:

• IPU
• Day Services
• Community linking with SMH Hub
• Bereavement Lunches (1st Monday of every month throughout the year, lunch is offered to all those who are recently bereaved and known to SMH. Attendance is via invite only. Representatives from Counselling, Bereavement and Spiritual Care teams are also in attendance to help, support and signpost to other hospice and community services).

• Provide teddy bears for patients to give to children or grandchildren. These are an invaluable transitional object to help children connect with their family member being in a Hospice.

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HOPE Support Services

Hope is a registered UK charity that supports young people aged 5 to 25 in Herefordshire when a close family member is diagnosed with a serious illness. A Youth Support Worker comes into SMH on a Thursday. Youth groups are also run at SMH one Saturday every month.

Links with Universities

We have several links with universities and see this as an excellent relationship that benefits everyone involved. The Social Work team have students here on placement and also get invited into Gloucester University to talk on Social Work in palliative care. The Counselling team have students here from Worcester University and as they progress through the years need different levels of experience which we can provide. Occasionally, someone enjoys working here so much that they then volunteer here once they graduate and we gain a fully qualified counsellor. Our Complementary Therapy team have had a link also with Worcester University and carried out a joint research project over the last few years which is about to be published. We also host Music and Art Psychotherapy students here from University of South Wales, Newport.

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Supportive Care Volunteers

All new Volunteers undertake comprehensive training incorporating information about the following roles. Volunteers are then able to work flexibly within the bereavement, social work or spirititual care teams as neeeded.

• Hospice Neighbours
• Listening Support
• Hospice Biographer
• Spiritual Care