2023-2024
Activity report
In memoriam
In 2023, we lost two colleagues whose contributions to the work of our unit, to patient-centered research, to partnership work, and to the healthcare system at large are immeasurable. Thank you Pierre, thank you Kenneth. Our thoughts are with their loved ones and colleagues.
Kenneth George Patient Partner | Change Management Axis (HEC Sector)
Pierre Pluye Professor-Researcher | Data Valorization Axis
In memoriam
Message from management
2023-2024 Priorities
Governance
The Unit in numbers
Targeted grants
Pan-Canadian projects
Achievements
2024-2026 Goals
Projects in focus for 2024-2025
New multimedia content
Partners
Acknowledgments
Message from management
True to our intentions, we have worked tirelessly in 2023-2024 to build scientific and experiential knowledge and, above all, to apply it. Our scientific programming was brilliantly realized through our scientific axes and the provincial partnership community Experiences, which enriched the Unit's LHS toolbox and promoted the use of knowledge by our field teams (SSA-RUISSS teams) in the context of improvement projects. Congradulations and thank you to the members of the SSA Quebec support Unit.
Catherine Wilhelmy
Patient Partner Comanagement
Antoine Groulx
Several ministerial mandates demonstrates the relevance of the Unit and the quality of the work carried out by our teams. Indeed, the Ministry of Health and Social Services (MSSS) has entrusted us with mandates at the strategic level (Position Statement on Continuous Quality Improvement (CQI)), tactical level (Guidelines and Model for Learning Family Medicine Groups (FMG)), and operational level (facilitation and reflexivity via COMPAS+ and provincial practice community in CQI).
Scientific Comanagement
Rénald Breton
Administrative Services Management
The enthusiasm for CQI is undeniable and good news. The MSSS, Santé Québec, and the Institutes of Health Research of Canada (CIHR) are in sync as they make it a priority.
Convinced that partnership work is key to solidifying the science-practice bridge, we have strengthened teamwork with the University Health and Social Services Networks (RUISSSs) through meetings with their CEOs and General Managers. This was an opportunity to communicate and reinforce our orientations and to maintain our links with the health and social services sectors. Furthermore, we continue our statutory meetings with the Research and Internal Coordination and the Quality departments of the MSSS to share our work and understand the ministry's priorities.
Catherine Wilhelmy
Patient Partner Comanagement
In 2023-2024, we also engaged in public discourse. We cannot overlook the participation of Catherine Wilhelmy, patient partner co-director of our unit and co-leader for the community of patient partners EXPÉRIENCES, in the transition committee which has the important mandate of preparing the merger at Santé Québec. We also highlight our interventions in parliamentary commission, our involvement in two projects of Bill 15 on improving the healthcare system (User experience and quality of care and services and Research, teaching, innovation, and philanthropy) and the submission of a brief.
Antoine Groulx
Scientific Comanagement
Rénald Breton
Administrative Services Management
All of this is just a glimpse of the colossal work accomplished. Dive into the knowledge and achievements in this activity report. Enjoy the report!
2023-2024 Priorities
Annual planning with priority themes of projects
Training on how to communicate clearly and adapt communications to the appropriate literacy level
CREM Expertise
Event on effective strategies for implementing innovations in health
Certification in patient-centered research
Governance
2023-2024 Highlights
- Setting up a virtual control room
- Developing a strategic plan for 2024-2026
- Writing the CIHR annual report 2022-2023
- Producing the annual financial report 2022-2023
- Developing new tools in project management
- Consolidation of the calendar of recurring activities and individual dashboards
- Implementation of prioritized internal projects within the framework of planning for organizational health
- Inclusion of the capacity building component for the executive team of the Unit
The Unit in numbers
The team
As of March 31, 2024
62
13
Members of the steering committee
10
Patient partners
Members of the CQI team
Members of the management assembly
200
Members of the provincial partnership community EXPÉRIENCES
17
Coordinators and members of the executive team
30
Members of the annual cohort of scholarship holders
37
Scientists
web
budget
The Unit in numbers
Budget
2023-2024
$10 M
$8 M
$16,311,391
$6 M
in cash and in kind
$4 M
$2 M
RUISSS
MSSS
FRQS
CIHR
The Unit in numbers
On the web
Annual gains | 2023-2024
217
27 702
newsletter subscriptions
video views
1025
20 540
social media subscriptions
unique visits to the website
1000
registrations for the Unit's training
The Unit in numbers
Support requests
2023-2024
93
Targeted Grants
Program for improving trajectories in the four RUISSSs of Quebec
We have rallied partners and facilitated the pooling of strengths and expertise of the Quebec health and social services network in relation to the priorities of the MSSS. In 2023-2024, the scientific management of the Unit conducted a strategic and tactical tour with the CEOs and GMs of the RUISSS.
1 pathway / RUISSS
Ongoing programs
The Unit continued its participation in ongoing targeted grants with the MSSS and the FRQS
In partnership with the RUISSSS, the Unit has launched the PATIenTS program aimed at improving a pathway in each of the RUISSS in Quebec
- Major neurocognitive disorders
PATIenTS Program
4 concrete projects to improve life trajectories in Quebec
We co-constructed this program with our SSA-RUISSS teams, the RUISSSs, and health establishments to meet the needs of the environments. The program generates interest at the local level (RUISSSs, CIUSSSs, Universities), provincial level (MSSS, ACFAS), and international level (ICCH, NAPCRG, Summer Management School in France).
- Improve a life trajectory according to the needs and priorities of the concerned territorial network
- Improve elements of the quintuple objective for each trajectory by applying a methodology of improvement following several steps based on the SSA model
2023
2025+
2024
As of March 31, 2024
All teams have:
- Identified the trajectory to improve in collaboration with the RUISSSs
- Mapped the actual and theoretical trajectory
- Identified gaps and possible improvements based on field data
- Made various progress that varies depending on the projects
impacts and lessons
Improving a care trajectory related to respiratory infections
Improving the trajectory for people without a family doctor going through the Guichet d’accès à la première ligne (GAP)
Improving practices and the trajectory of services for people with common mental disorders in primary care
Improving the trajectory of seniors in the transition from home to residential care
Pan-Canadian Projects
Again this year, we have worked closely with the SPOR units and networks to share experiences, expertise, and best practices and to support projects aimed at improving clinical and organizational practices.
We are making considerable efforts to translate the majority of the content we publish.
Other SPOR Units and Entities
SPOR Communities of Practice
We have actively participated in the update of the SRAP.
Consultation
Facilitation
Networking
Achievements
2023-2024
Tools
Training
Achievements
Tools
Mapping the life course with illness in partnership | methodological guide (in French)
Provincial Community of Partnership EXPERIENCES | Membership Form (in French)
Colorectal cancer screening | decision aid
Integration of digital health data | test phase of the MEDomicsLab platform
SUCCEED Guidelines for Scaling Health Intervention Studies | Systematic Review
Scaling up a health innovation, economic considerations | glossary and methodological guide (in French)
Measurement tools for indicators of patient-reported experience in primary care (PREMs) | directory (in French)
PADA | digital platform to develop decision aids
Patient Partnership | Public Webinar Series (in French)
Action plan for a LHS in Quebec | infographic
Living with illness and care | EXPÉRIENCES magazine (bilingual)
Scientific watch on the LHS | monthly newsletter
13-MD to measure overall health-related quality of life | translation of the measurement tool
consult the toolbox
Achievements
Skills development, training, and mentoring
Mentoring
FRQ Scholarship Cohort
Quarterly Lunch Talks of the TorSaDE Cohort Community
Training
Training Catalogue
Communicate Clearly and Simply
Skills Development
Capsules 'Research Differently' with Young Leading Researchers in SSA
consult the toolbox
Achievements
Consultation, facilitation, and networking
Indigenous Circles
Quebec Health Transition Committee
Parliamentary Commission on Bill 15
Research Community of the TorSaDE Data Cohort
Acfas Congress: Co-development of Decision Support Tools
Consultations on Ethical Issues in Research
Contribution to the INNOVATION QUéBEC Book
Event 'Activating the Quebec Learning Health System: From Theory to Practice'
Events on Patient Partnership
Event on Scaling Innovations in Health and Social Services
Midday Webinars of the Equity, Diversity, Inclusion, and Gender-Based Analysis Subcommittee
Data Sharing in Research
Ministerial CQI mandate
consult the toolbox
Achievements
Consultation, facilitation, and networking
CQI Ministerial Mandate
Hiring of 2 regional CQI agents
CQI event on patient partnership | 88 people present
CQI service offer / facilitation for family medicine groups | 33 supported projects
Development program for practice facilitators
Revitalization of the CQI community of practice
Creation of a directory of CQI initiatives
Position statement on CQI
CoMPAS+
Tour and consultation of family medicine groups
Learn more about CQI
8 objectives
2024-2026 Planning
Develop an innovative methodology or methodologies to capture priority needs and thus enable the start of the learning cycle Have mechanisms facilitating the smooth and effective use of data to rely on usable data and enable the realization of LHS projects
Have efficient and innovative tools adapted to:
management of a large-scale LHS regarding governance in a project-based LHS approach
management of a large-scale LHS regarding project management methodology
learning health system regarding project implementation
management of a large-scale LHS regarding the mobilization of different stakeholders, notably clinicians in the realization of LHS projects
work on defining and recognizing competencies in a LHS
learning health system regarding the measurement of achieving the quintuple objective and impacts
Projects in focus
2024-2025
Position statement on partnership
Learning FMG
PATIenTS Program:
continuation
This document will include recommendations aimed at seizing the opportunity to strengthen the partnership with the current transformation of the Quebec healthcare system.
The Unit will continue the four projects of the PATIenTS program, complete the improvement cycles, measure the impact in relation to the quintuple aim, replicate the improvement, and develop a scaling plan.
The Unit has launched a project to develop guidelines that could support family medicine groups in adopting a culture of reflexivity and continuous quality improvement focused on the quintuple aim.
PREMs Coreset
Creation of a set of patient-reported measures related to the care experience.
Digital patient portal
Provincial directory of partnership resources
The Unit will develop a toolkit to configure and facilitate the adoption of patient portals, artificial intelligence-based chatbots, and patient-reported outcome measures (PROMs) in the treatment of diverse and vulnerable patient populations.
Developing resilience
The Unit will finalize the creation of a common, accessible, and iterative directory of infrastructures / expertise hubs / groups / partnership communities in Quebec.
A guide will be created to support those working in health and social services in developing their resilience, to promote their well-being and enhance their ability to bounce back during painful life events.
Multimedia content
2023-2024
Bill 15: memorandum (in French) 4 alternative definitions campaign (in French)
Conference 'Activating the Quebec Learning Health System: from theory to practice': replay
Longueuil, a learning city: interview with Catherine Fournier, mayor
Caring with peers in a health team: a video (in French)
Articles
What are neurocognitive disorders?
The concept of learning organizations
What is a living lab?
Hosting a webinar: an infographic on best practices (in French)
Infographics Research in brief with TorSaDE (in French)
Disadvantage of the neighborhood and health status
Disadvantage of the neighborhood and obesity
Action plan: how to activate Quebec's learning health system?
Webinar series on the patient partnership 'Midday Experiences'
How do you conduct research differently? 5 interviews (in French)
Care trajectory for people living with arthritis
Partners
Thank you also to our collaborators
Thank you!
We warmly thank the members of our team
Together,
We mobilize knowledge and facilitate its use on the ground.
We support projects aimed at improving patient pathways and continuous quality improvement.
We offer a toolbox, a training program, and a consulting service.
Scaling Health and Social Services Innovations
On March 27 and 28, 2024, the Change Management Axis (HEC Branch) held a gathering event on strategies for scaling health and social services innovations. The program addressed the challenges and levers to move from experimentation to deployment and scaling.
LHS Learning Health System
20,647 the previous year
With the CHILD-BRIGHT network, we collaborated on the design of the stakeholder engagement indicator framework developed from an analysis of 69 POR frameworks. This was presented at the congress of the Canadian Association for Research on Services and Policy in Health.
SPOR Strategy for patient-oriented research
MND Living labs
We have continued the targeted grant program aimed at facilitating the transitions and pathways of individuals living with a major neurocognitive disorder (MND) and their loved ones. Here are the 4 improvement projects supported by the Unit:
- Development, implementation, and evaluation of a user-driven continuous improvement program targeting the care transitions experienced by seniors living with a major neurocognitive disorder and their caregivers, Patrick Archambault, Laval University
- Digital health and care pathways and services for individuals living with a major neurocognitive disorder and their caregivers: A participatory and multi-stakeholder approach for adapted and integrated telehealth, Olivier Beauchet, Université de Montréal
- Promoting collaboration among specialized outpatient geriatric services for better complementarity and continuity in the trajectory of individuals living with a major neurocognitive disorder and their loved ones, Véronique Provencher, Université de Sherbrooke
- Living laboratory on transitions (Transilab Laval-ROSA) for individuals living with a major neurocognitive disorder, Isabelle Vedel, McGill University
- Executive team (mobilization teams and CQI)
- Coordination committees, director and scientific
- Management assembly
- Provincial community of the partnership EXPÉRIENCES and indigenous partner circles
- Administrative and scientific directions
Axis
- Partnership
- Capacity building
- Data management
- Data to knowledge
- Change management (HEC and Laval University branches)
SSA-RUISSS Teams
- Université Laval
- McGill University
- Université de Montréal
- Université de Sherbrooke
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
RUISSS: Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Aire ouverte: La recherche évaluative en soutien à une amélioration continue des services offerts aux jeunes du Québec et à des organisations apprenantes
Un programme déployé par le Fonds de recherche du Québec – Santé (FRQS), en partenariat avec le ministère de la Santé et des Services sociaux du Québec (MSSS), la Fondation Graham Boeckh (FGB) et en collaboration avec l’Unité de soutien au système de santé apprenant (SSA) Québec.
Le 11 janvier 2024, un refinancement a été annoncé:
- 6 M$ sur une période de cinq ans, frais indirects de recherche inclus.
À quoi serviront les fonds?
- Faire de la recherche partenariale avec les jeunes et les actrices et acteurs du réseau de la santé et des services sociaux.
- Permettre l’évaluation du programme Aire ouverte et le suivi de sa mise en œuvre partout dans la province.
- Favoriser la production des connaissances permettant à Aire ouverte de s’améliorer de façon continue et de s’inscrire dans une perspective de système de santé apprenant.
RUISSSRéseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
- Our Partnership axis and a patient partner from the EXPÉRIENCES community collaborated with the SPOR National Patient Engagement Community of Practice (SPENCOP), the SPOR SUPPORT Unit Council (SSUC), and Passerelle, to conduct a consultation exercise on the mobilization of the toolkit for patient-centered research developed by Passerelle. This toolkit contains more than 100 tools that need to be sorted and organized so that they can be used by everyone.
- Following the networking activity and a day of symposium held at ACFAS, a collaboration between the Réseau-1 Québec, our unit, and Passerelle led to the drafting of a series of recommendations aimed at improving the training and impact pathway for emerging researchers.
- We launched a call for collaboration to all recipients of a SPOR grant and met with some researchers who were not familiar with the Unit, who expressed a lot of interest in our activities and who wish to continue or develop their collaborations within the framework of the SPOR philosophy.
Cohort of FRQ scholarship holders
Every year, a cohort benefits from the support of the Unit as part of the Complementary Training and Capacity Building Program for FRQ scholarship holders focused on patient-oriented research, the learning health system, care pathways, and the quintuple aim, in partnership with the three research funds of Quebec.
The scholarships offered in partnership with the Unit allow grant holders to enhance their skills, improve their career trajectory, network, and work interdisciplinarily.
In 2023-2024:
- 1 scientific event (Activate the Quebec LHS Conference)
- Private practice community launched on LinkedIn
- Lunch conferences
- Development scholarships
- Personalized support plans
Learn more about the scholarship program of the Unit
Discover our expertise in skills development, training, and mentoring
Learn more about the annual scholarship recipient day
LHS Portal
Make a request
- The Collège des médecins du Québec (CMQ) has called upon the provincial community of the partnership Experiences as part of the development of a training in cultural safety and inclusion.
- The INESSS has made a request for support in order to recruit patient partners in the development of a tool used in clinics.
- The FRQS has also benefited from support for the recruitment of two patient partners.
Examples of support requests
The Unit's portal allows to submit a support request online. To carry out projects
- in partnership
- that take into account evidence-based data from science
- that help the healthcare system become a learning entity
This year, the arrival of Indigenous partner circles has sparked interest and generated new requests on the portal.
In 2023-2024, the Unit's portal received 93 support requests. As part of their Lean training, two resources from the Unit undertook a continuous improvement project on the portal. The results of this approach allowed for:
- clear communication of a service offer
- redesign of the request form
- creation of a workflow optimization process to respond to requests
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
MSSS Ministère de la Santé et des Services sociaux (ministry of health and social services) CEO and GM Chief Executive Officer General Manager RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Bill 15
The scientific co-director and the partner patient co-director of the Unit participated in the session of the Parliamentary Commission on Bill 15.
The Unit also submitted a brief on this matter.
CIHR: Canadian Institutes in Health Research
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Colleagues from the Unit are participating in the network event on Canada's health data titled "Health Data for Everyone: Gaining Trust Through Transparency." A patient partner from the Data Management axis led a guided discussion on the priorities and obstacles to health research requiring a large volume of data.
The update process, led by the CIHR and their partners, aimed to provide patients, individuals with lived experience, Indigenous populations, the research community, policymakers, decision-makers, and healthcare professionals the opportunity to participate in a reflection on the future of the Strategy for Patient-Oriented Research (SPOR).
The exercise concluded on March 31, 2024.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks) MSSS Ministère de la Santé et des Services sociaux (ministry of health and social services) CQI Continuous Quality Improvement CIHR Canadian Institutes in Health Research
RUISSS: Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks) PATIenTS: Partenariats d’Amélioration de Trajectoires de vie et d’Innovation en Transition vers la Santé durable (Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
21 (23 %)
Integration of digital health data
Challenge
A source of data with high potential to facilitate operational decision-making processes remains underutilized. This refers to data reported by patients that informs about their health status (PROMs) and their care experience (PREMs).
Objective
The main objective of the project is to improve the efficiency of processes and professional practices of care teams by creating a digital platform for the collection, visualization, analysis, and modeling of PROMs and PREMs data, while also allowing it to be linked to other types of health data.
We are working on an integrative modeling of heterogeneous data in medicine through the MEDomicsLab platform. The platform allows clinicians and IT professionals to work together throughout the process of developing predictive models for personalized care. The preliminary version has enabled the implementation of the testing phase of the platform.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
TorSaDE Cohort
The TORSaDE cohort forms a research community, led by Anaïs Lacasse, which consists of 12 teams, 28 students, and 7 institutions.
During the year,
- 12 access requests were made
- 25 scientific articles were written
As of March 31, 2023
- The teams are almost complete
- The trajectories that need improvement have been identified (1 per RUISSS)
- The work plans have been submitted
RUISSS: Réseaux universitaires de santé et de services sociaux
CoMPAS+
The CoMPAS+ project continues with conviction after the first year thanks to the clarification of roles and responsibilities in collaboration with INESSS and MSSS, for the advancement of continuous quality improvement in primary care in Quebec.
In 2023-2024, the launch of a CoMPAS+ on COPD learning collaborative took place.
MSSSMinistère de la Santé et des Services sociaux (ministry of health and social services) CEO and GM Chief Executive Officer General Manager RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Autres24 (26 %)
Indigenous circles
A process has been established to allow members of the scientific community to collaborate with the two circles of Indigenous partners.
Four requests have been received. Our expertise in Indigenous health offers internal workshops on culturally safe research practices.
An annual Indigenous circles day took place to discuss cultural safety in care and training that will be offered to the Unit.
Santé Québec Transition Committee
The Unit is involved in the creation of Santé Québec at several levels, notably with the participation of its patient partner co-director, Catherine Wilhelmy, within the committee responsible for deployment.
NEWFOUNLAND AND LABRADOR SUPPORT UNIT
The Data to knowledge axis collaborates with the Newfoundland and Labrador Unit on the project regarding Clinician Reported Experience Measures. In this project, the experience of frontline clinical staff is studied in various ways:
- 1 systematic review of validated measurement instruments
- 2 primary studies on the perspectives of patients and clinicians
- 1 scoping review of the qualitative literature to inform the development and adaptation of the instruments listed in the systematic review
The next steps will lead to the development of a repository of instruments and literature, as well as infographics of the perspectives of clinical staff and patients.
FRQS: Fonds de recherche du Québec — Santé
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
PREMsPatient reported experience measures
Tour and consultation of family medicine groups (FMGs)
A new ministerial project to support family medicine groups (FMGs) in becoming learners has emerged.
The mandated team conducted consultations and visits to draft major guidelines to support FMGs in adopting a learning culture. This was done based on:
- A literature review
- The assessment questionnaire of the level of preparedness for the learning health system of family medicine groups in Quebec developed last year.
CREMs: Clinician-reported experience measures
24 (26 %)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
As of March 31, 2024
Lessons learned
Impacts
- The preparation and implementation phase of the various partnerships with the communities took longer than anticipated. This demonstrates the importance of taking the time to create meaningful connections that will impact the overall progress of the project.
- Co-construction is less known in clinical settings: it needs to be promoted.
- These projects are part of a project management approach that is not traditional in research, requiring constant adaptation and frequently stepping out of one's comfort zone, particularly regarding the accountability required.
- Partnership: the PATIenTS program facilitates a connection between research and practice. The trajectories were identified in consultation with clinical partners and patients.
- Action research with and for patients: patient partners significantly contribute to the realization of projects. Among these individuals, some take on the role of trainer for other patients.
- Visibility: the program has generated a lot of interest. Our researchers have had several presentation opportunities at local, provincial, and international levels.
- Capacity building: young LHS leaders participate in the realization of projects. One project is notably led by a young researcher at the start of her career.
- Dialogue with decision-makers: the progress of the various projects has been presented to the different clinical directions of the Ministry of Health and Social Services, which follow the projects with great interest.
316 the previous year
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
PATIenTSPartenariats d’Amélioration de Trajectoires de vie et d’Innovation en Transition vers la Santé durable (Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health)
15 (16 %)
BC SUPPORT Unit
Our Data to knowledge and Partnership axIs collaborated with colleagues from British Columbia on the interactive roadmap for patient engagement in research and on its translation into French.
Position statement on CQI
The publication of the Position Statement on Continuous Quality Improvement (CQI) is part of a series of structuring and deployment efforts of CQI led by the Ministry of Health and Social Services (MSSS) in which the Unit plays an active and essential role.
The Statement aims to contribute to the development of a common understanding of CQI and to concretely support the improvement of practices within the Quebec health and social services network. We argue in this document that CQI is a concrete means of connecting science to practice. In this sense, it presents the current state of knowledge in CQI, recommendations based on best practices, and feedback tools that facilitate the implementation of CQI initiatives.
An innovative methodology bringing together field experts, patient partners, and scientific literature was used. More than fifty individuals from different backgrounds and environments participated in the discussions leading to the drafting. These discussions were coordinated by a research professional and two patient partners. The document also relies on a literature review. The recommendations are organized around five themes that emerged from the discussions and are supported by evidence:
- Implementation of CQI initiatives
- The attitude and skills of stakeholders in CQI
- Partnership in CQI
- The roles of decision-makers and governmental bodies in CQI
- Access to and use of data and indicators in CQI
We enthusiastically welcome the response from the MSSS, which mentioned its intention to apply all of these recommendations.
What is continuous quality improvement (CQI) in health and social services? What are its impacts? How to implement CQI approaches? The Position Statement on CQI addresses these questions and offers concrete recommendations.
LHS Learning Health System
The Unit collaborates with other SPOR units by participating in various communities of practice:
- Communication
- Learning Health System
- Patient Partnership
- Capacity Building
- Council of SPOR Support Units
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
21 234 the previous year
Patient partnership
Patients partners of the EXPÉRIENCES community are involved in numerous research areas across nearly 70 provincial, national, and international organizations.
LHS: Learning Health System
RUISSS: University Networks of Health and Social Services
The SSA-RUISSS teams decentralize the expertise of the Unit by acting as branches of its scientific axes on the ground.
CIUSSS: Integrated Center for Health and Social Services
MSSS: Ministry of Health and Social Services
Acfas: Since May 2019, the Association is simply called Acfas. Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences.
ICCH: International Conference on Communication in Healthcare
NAPCRG: North American Primary Care Research Group
MSSS: Ministère de la Santé et des Services sociaux
FRQS: Fonds de recherche du Québec — Santé
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
MSSS: Ministère de la Santé et des Services sociaux du Québec (ministry of health and social services)
LHS scientific watch
A monitoring newsletter presents the latest scientific articles, tools, and training to activate the learning health system.
Subscribe
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Data sharing in research
The Unit is engaged in promising discussions surrounding data sharing for research with the Ministry of Health and Social Services.
Day on the ACQ
On May 25, 2023, the first annual day was held, bringing together members of the CQI community of practice.
- Theme: patient partnership
- Number of attendees: 88
FMG Family Medicine Group
Consultations on ethical issues in research
We continued the consultation with patients, professionals, and decision-makers to identify the issues of ethical evaluations in participatory and evolving research projects such as living labs and projects aimed at improving care and service pathways.
Why?
These consultations will allow us to make recommendations to facilitate the ethical process of certain projects while considering the importance of this process.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
ONTARIO SPOR SUPPORT UNIT
We have collaborated and continue to collaborate with the Ontario Unit. We visited the Institute for Better Health and had other meetings to continue our collaboration.
Registrations for the training
- 200 new registrations in the Unit's learning platform
- 800 registrations for the training Communicate Clearly and Simply
While reading, hover the mouse over the acronyms to see the detail.
9(9 %)
Vision for 2025+
- Generating interest for improving life trajectories within a learning health system (LHS) perspective
- Enhancing the methodology and reproducing a revamped version of this program
- More projects
- Always with a strong partnership and detailed impact measurement
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas.
Continuous quality improvement
Integrated university center for health and social services
Clinician-reported experience measures: self-reported measures by human resources in health and social services
General Manager Quebec Health Research Fund
Access point for primary care (Guichet d'accès à la première ligne)
International Conference on Communication in Healthcare
Canadian Intitutes of Health Research
Ministry of Health and Social Services
North American Primary Care Research Group
Chief Executive Officer
Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health
University networks of health and social services
Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
CQI: Continuous Quality Improvement
CQI Continuous Quality Improvement
Patient partnership
Patient partners of the community of practice EXPÉRIENCES
- participated in national strategic tables, namely the SPENCOP community of practice, Patient Safety Alliance, and National Health Engagement Network
- contributed to national collective work on patient engagement, such as participation in the McMaster Health Forum
- participated in the co-development of the Health Equity Framework of Health Excellence Canada
The scientific-patient co-leadership of the Unit participated in the very first episode of the podcast from the Complaints Assistance and Support Center (CAAP) Mauricie – Centre-du-Québec (in French)
957 the previous year
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Transcript
2023-2024
Activity report
In memoriam
In 2023, we lost two colleagues whose contributions to the work of our unit, to patient-centered research, to partnership work, and to the healthcare system at large are immeasurable. Thank you Pierre, thank you Kenneth. Our thoughts are with their loved ones and colleagues.
Kenneth George Patient Partner | Change Management Axis (HEC Sector)
Pierre Pluye Professor-Researcher | Data Valorization Axis
In memoriam
Message from management
2023-2024 Priorities
Governance
The Unit in numbers
Targeted grants
Pan-Canadian projects
Achievements
2024-2026 Goals
Projects in focus for 2024-2025
New multimedia content
Partners
Acknowledgments
Message from management
True to our intentions, we have worked tirelessly in 2023-2024 to build scientific and experiential knowledge and, above all, to apply it. Our scientific programming was brilliantly realized through our scientific axes and the provincial partnership community Experiences, which enriched the Unit's LHS toolbox and promoted the use of knowledge by our field teams (SSA-RUISSS teams) in the context of improvement projects. Congradulations and thank you to the members of the SSA Quebec support Unit.
Catherine Wilhelmy
Patient Partner Comanagement
Antoine Groulx
Several ministerial mandates demonstrates the relevance of the Unit and the quality of the work carried out by our teams. Indeed, the Ministry of Health and Social Services (MSSS) has entrusted us with mandates at the strategic level (Position Statement on Continuous Quality Improvement (CQI)), tactical level (Guidelines and Model for Learning Family Medicine Groups (FMG)), and operational level (facilitation and reflexivity via COMPAS+ and provincial practice community in CQI).
Scientific Comanagement
Rénald Breton
Administrative Services Management
The enthusiasm for CQI is undeniable and good news. The MSSS, Santé Québec, and the Institutes of Health Research of Canada (CIHR) are in sync as they make it a priority.
Convinced that partnership work is key to solidifying the science-practice bridge, we have strengthened teamwork with the University Health and Social Services Networks (RUISSSs) through meetings with their CEOs and General Managers. This was an opportunity to communicate and reinforce our orientations and to maintain our links with the health and social services sectors. Furthermore, we continue our statutory meetings with the Research and Internal Coordination and the Quality departments of the MSSS to share our work and understand the ministry's priorities.
Catherine Wilhelmy
Patient Partner Comanagement
In 2023-2024, we also engaged in public discourse. We cannot overlook the participation of Catherine Wilhelmy, patient partner co-director of our unit and co-leader for the community of patient partners EXPÉRIENCES, in the transition committee which has the important mandate of preparing the merger at Santé Québec. We also highlight our interventions in parliamentary commission, our involvement in two projects of Bill 15 on improving the healthcare system (User experience and quality of care and services and Research, teaching, innovation, and philanthropy) and the submission of a brief.
Antoine Groulx
Scientific Comanagement
Rénald Breton
Administrative Services Management
All of this is just a glimpse of the colossal work accomplished. Dive into the knowledge and achievements in this activity report. Enjoy the report!
2023-2024 Priorities
Annual planning with priority themes of projects
Training on how to communicate clearly and adapt communications to the appropriate literacy level
CREM Expertise
Event on effective strategies for implementing innovations in health
Certification in patient-centered research
Governance
2023-2024 Highlights
The Unit in numbers
The team
As of March 31, 2024
62
13
Members of the steering committee
10
Patient partners
Members of the CQI team
Members of the management assembly
200
Members of the provincial partnership community EXPÉRIENCES
17
Coordinators and members of the executive team
30
Members of the annual cohort of scholarship holders
37
Scientists
web
budget
The Unit in numbers
Budget
2023-2024
$10 M
$8 M
$16,311,391
$6 M
in cash and in kind
$4 M
$2 M
RUISSS
MSSS
FRQS
CIHR
The Unit in numbers
On the web
Annual gains | 2023-2024
217
27 702
newsletter subscriptions
video views
1025
20 540
social media subscriptions
unique visits to the website
1000
registrations for the Unit's training
The Unit in numbers
Support requests
2023-2024
93
Targeted Grants
Program for improving trajectories in the four RUISSSs of Quebec
We have rallied partners and facilitated the pooling of strengths and expertise of the Quebec health and social services network in relation to the priorities of the MSSS. In 2023-2024, the scientific management of the Unit conducted a strategic and tactical tour with the CEOs and GMs of the RUISSS.
1 pathway / RUISSS
Ongoing programs
The Unit continued its participation in ongoing targeted grants with the MSSS and the FRQS
In partnership with the RUISSSS, the Unit has launched the PATIenTS program aimed at improving a pathway in each of the RUISSS in Quebec
PATIenTS Program
4 concrete projects to improve life trajectories in Quebec
We co-constructed this program with our SSA-RUISSS teams, the RUISSSs, and health establishments to meet the needs of the environments. The program generates interest at the local level (RUISSSs, CIUSSSs, Universities), provincial level (MSSS, ACFAS), and international level (ICCH, NAPCRG, Summer Management School in France).
2023
2025+
2024
As of March 31, 2024
All teams have:
impacts and lessons
Improving a care trajectory related to respiratory infections
Improving the trajectory for people without a family doctor going through the Guichet d’accès à la première ligne (GAP)
Improving practices and the trajectory of services for people with common mental disorders in primary care
Improving the trajectory of seniors in the transition from home to residential care
Pan-Canadian Projects
Again this year, we have worked closely with the SPOR units and networks to share experiences, expertise, and best practices and to support projects aimed at improving clinical and organizational practices. We are making considerable efforts to translate the majority of the content we publish.
Other SPOR Units and Entities
SPOR Communities of Practice
We have actively participated in the update of the SRAP.
Consultation
Facilitation
Networking
Achievements
2023-2024
Tools
Training
Achievements
Tools
Mapping the life course with illness in partnership | methodological guide (in French)
Provincial Community of Partnership EXPERIENCES | Membership Form (in French)
Colorectal cancer screening | decision aid
Integration of digital health data | test phase of the MEDomicsLab platform
SUCCEED Guidelines for Scaling Health Intervention Studies | Systematic Review
Scaling up a health innovation, economic considerations | glossary and methodological guide (in French)
Measurement tools for indicators of patient-reported experience in primary care (PREMs) | directory (in French)
PADA | digital platform to develop decision aids
Patient Partnership | Public Webinar Series (in French)
Action plan for a LHS in Quebec | infographic
Living with illness and care | EXPÉRIENCES magazine (bilingual)
Scientific watch on the LHS | monthly newsletter
13-MD to measure overall health-related quality of life | translation of the measurement tool
consult the toolbox
Achievements
Skills development, training, and mentoring
Mentoring
FRQ Scholarship Cohort
Quarterly Lunch Talks of the TorSaDE Cohort Community
Training
Training Catalogue
Communicate Clearly and Simply
Skills Development
Capsules 'Research Differently' with Young Leading Researchers in SSA
consult the toolbox
Achievements
Consultation, facilitation, and networking
Indigenous Circles
Quebec Health Transition Committee
Parliamentary Commission on Bill 15
Research Community of the TorSaDE Data Cohort
Acfas Congress: Co-development of Decision Support Tools
Consultations on Ethical Issues in Research
Contribution to the INNOVATION QUéBEC Book
Event 'Activating the Quebec Learning Health System: From Theory to Practice'
Events on Patient Partnership
Event on Scaling Innovations in Health and Social Services
Midday Webinars of the Equity, Diversity, Inclusion, and Gender-Based Analysis Subcommittee
Data Sharing in Research
Ministerial CQI mandate
consult the toolbox
Achievements
Consultation, facilitation, and networking
CQI Ministerial Mandate
Hiring of 2 regional CQI agents
CQI event on patient partnership | 88 people present
CQI service offer / facilitation for family medicine groups | 33 supported projects
Development program for practice facilitators
Revitalization of the CQI community of practice
Creation of a directory of CQI initiatives
Position statement on CQI
CoMPAS+
Tour and consultation of family medicine groups
Learn more about CQI
8 objectives
2024-2026 Planning
Develop an innovative methodology or methodologies to capture priority needs and thus enable the start of the learning cycle Have mechanisms facilitating the smooth and effective use of data to rely on usable data and enable the realization of LHS projects Have efficient and innovative tools adapted to: management of a large-scale LHS regarding governance in a project-based LHS approach management of a large-scale LHS regarding project management methodology learning health system regarding project implementation management of a large-scale LHS regarding the mobilization of different stakeholders, notably clinicians in the realization of LHS projects work on defining and recognizing competencies in a LHS learning health system regarding the measurement of achieving the quintuple objective and impacts
Projects in focus
2024-2025
Position statement on partnership
Learning FMG
PATIenTS Program: continuation
This document will include recommendations aimed at seizing the opportunity to strengthen the partnership with the current transformation of the Quebec healthcare system.
The Unit will continue the four projects of the PATIenTS program, complete the improvement cycles, measure the impact in relation to the quintuple aim, replicate the improvement, and develop a scaling plan.
The Unit has launched a project to develop guidelines that could support family medicine groups in adopting a culture of reflexivity and continuous quality improvement focused on the quintuple aim.
PREMs Coreset
Creation of a set of patient-reported measures related to the care experience.
Digital patient portal
Provincial directory of partnership resources
The Unit will develop a toolkit to configure and facilitate the adoption of patient portals, artificial intelligence-based chatbots, and patient-reported outcome measures (PROMs) in the treatment of diverse and vulnerable patient populations.
Developing resilience
The Unit will finalize the creation of a common, accessible, and iterative directory of infrastructures / expertise hubs / groups / partnership communities in Quebec.
A guide will be created to support those working in health and social services in developing their resilience, to promote their well-being and enhance their ability to bounce back during painful life events.
Multimedia content
2023-2024
Bill 15: memorandum (in French) 4 alternative definitions campaign (in French)
Conference 'Activating the Quebec Learning Health System: from theory to practice': replay
Longueuil, a learning city: interview with Catherine Fournier, mayor
Caring with peers in a health team: a video (in French)
Articles
What are neurocognitive disorders?
The concept of learning organizations
What is a living lab?
Hosting a webinar: an infographic on best practices (in French)
Infographics Research in brief with TorSaDE (in French)
Disadvantage of the neighborhood and health status
Disadvantage of the neighborhood and obesity
Action plan: how to activate Quebec's learning health system?
Webinar series on the patient partnership 'Midday Experiences'
How do you conduct research differently? 5 interviews (in French)
Care trajectory for people living with arthritis
Partners
Thank you also to our collaborators
Thank you!
We warmly thank the members of our team
Together, We mobilize knowledge and facilitate its use on the ground. We support projects aimed at improving patient pathways and continuous quality improvement. We offer a toolbox, a training program, and a consulting service.
Scaling Health and Social Services Innovations
On March 27 and 28, 2024, the Change Management Axis (HEC Branch) held a gathering event on strategies for scaling health and social services innovations. The program addressed the challenges and levers to move from experimentation to deployment and scaling.
LHS Learning Health System
20,647 the previous year
With the CHILD-BRIGHT network, we collaborated on the design of the stakeholder engagement indicator framework developed from an analysis of 69 POR frameworks. This was presented at the congress of the Canadian Association for Research on Services and Policy in Health.
SPOR Strategy for patient-oriented research
MND Living labs
We have continued the targeted grant program aimed at facilitating the transitions and pathways of individuals living with a major neurocognitive disorder (MND) and their loved ones. Here are the 4 improvement projects supported by the Unit:
Axis
- Partnership
- Capacity building
- Data management
- Data to knowledge
- Change management (HEC and Laval University branches)
SSA-RUISSS TeamsAcronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
RUISSS: Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Aire ouverte: La recherche évaluative en soutien à une amélioration continue des services offerts aux jeunes du Québec et à des organisations apprenantes
Un programme déployé par le Fonds de recherche du Québec – Santé (FRQS), en partenariat avec le ministère de la Santé et des Services sociaux du Québec (MSSS), la Fondation Graham Boeckh (FGB) et en collaboration avec l’Unité de soutien au système de santé apprenant (SSA) Québec.
Le 11 janvier 2024, un refinancement a été annoncé:
- 6 M$ sur une période de cinq ans, frais indirects de recherche inclus.
À quoi serviront les fonds?RUISSSRéseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Cohort of FRQ scholarship holders
Every year, a cohort benefits from the support of the Unit as part of the Complementary Training and Capacity Building Program for FRQ scholarship holders focused on patient-oriented research, the learning health system, care pathways, and the quintuple aim, in partnership with the three research funds of Quebec. The scholarships offered in partnership with the Unit allow grant holders to enhance their skills, improve their career trajectory, network, and work interdisciplinarily. In 2023-2024:
Learn more about the scholarship program of the Unit
Discover our expertise in skills development, training, and mentoring
Learn more about the annual scholarship recipient day
LHS Portal
Make a request
Examples of support requests
The Unit's portal allows to submit a support request online. To carry out projects
- in partnership
- that take into account evidence-based data from science
- that help the healthcare system become a learning entity
This year, the arrival of Indigenous partner circles has sparked interest and generated new requests on the portal.In 2023-2024, the Unit's portal received 93 support requests. As part of their Lean training, two resources from the Unit undertook a continuous improvement project on the portal. The results of this approach allowed for:
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
MSSS Ministère de la Santé et des Services sociaux (ministry of health and social services) CEO and GM Chief Executive Officer General Manager RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Bill 15
The scientific co-director and the partner patient co-director of the Unit participated in the session of the Parliamentary Commission on Bill 15. The Unit also submitted a brief on this matter.
CIHR: Canadian Institutes in Health Research
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Colleagues from the Unit are participating in the network event on Canada's health data titled "Health Data for Everyone: Gaining Trust Through Transparency." A patient partner from the Data Management axis led a guided discussion on the priorities and obstacles to health research requiring a large volume of data.
The update process, led by the CIHR and their partners, aimed to provide patients, individuals with lived experience, Indigenous populations, the research community, policymakers, decision-makers, and healthcare professionals the opportunity to participate in a reflection on the future of the Strategy for Patient-Oriented Research (SPOR). The exercise concluded on March 31, 2024.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks) MSSS Ministère de la Santé et des Services sociaux (ministry of health and social services) CQI Continuous Quality Improvement CIHR Canadian Institutes in Health Research
RUISSS: Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks) PATIenTS: Partenariats d’Amélioration de Trajectoires de vie et d’Innovation en Transition vers la Santé durable (Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
21 (23 %)
Integration of digital health data
Challenge A source of data with high potential to facilitate operational decision-making processes remains underutilized. This refers to data reported by patients that informs about their health status (PROMs) and their care experience (PREMs). Objective The main objective of the project is to improve the efficiency of processes and professional practices of care teams by creating a digital platform for the collection, visualization, analysis, and modeling of PROMs and PREMs data, while also allowing it to be linked to other types of health data. We are working on an integrative modeling of heterogeneous data in medicine through the MEDomicsLab platform. The platform allows clinicians and IT professionals to work together throughout the process of developing predictive models for personalized care. The preliminary version has enabled the implementation of the testing phase of the platform.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
TorSaDE Cohort
The TORSaDE cohort forms a research community, led by Anaïs Lacasse, which consists of 12 teams, 28 students, and 7 institutions. During the year,
As of March 31, 2023
RUISSS: Réseaux universitaires de santé et de services sociaux
CoMPAS+
The CoMPAS+ project continues with conviction after the first year thanks to the clarification of roles and responsibilities in collaboration with INESSS and MSSS, for the advancement of continuous quality improvement in primary care in Quebec. In 2023-2024, the launch of a CoMPAS+ on COPD learning collaborative took place.
MSSSMinistère de la Santé et des Services sociaux (ministry of health and social services) CEO and GM Chief Executive Officer General Manager RUISSS Réseaux universitaires de santé et de services sociaux (University Health and Social Services Networks)
Autres24 (26 %)
Indigenous circles
A process has been established to allow members of the scientific community to collaborate with the two circles of Indigenous partners. Four requests have been received. Our expertise in Indigenous health offers internal workshops on culturally safe research practices. An annual Indigenous circles day took place to discuss cultural safety in care and training that will be offered to the Unit.
Santé Québec Transition Committee
The Unit is involved in the creation of Santé Québec at several levels, notably with the participation of its patient partner co-director, Catherine Wilhelmy, within the committee responsible for deployment.
NEWFOUNLAND AND LABRADOR SUPPORT UNIT
The Data to knowledge axis collaborates with the Newfoundland and Labrador Unit on the project regarding Clinician Reported Experience Measures. In this project, the experience of frontline clinical staff is studied in various ways:
- 1 systematic review of validated measurement instruments
- 2 primary studies on the perspectives of patients and clinicians
- 1 scoping review of the qualitative literature to inform the development and adaptation of the instruments listed in the systematic review
The next steps will lead to the development of a repository of instruments and literature, as well as infographics of the perspectives of clinical staff and patients.FRQS: Fonds de recherche du Québec — Santé
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
PREMsPatient reported experience measures
Tour and consultation of family medicine groups (FMGs)
A new ministerial project to support family medicine groups (FMGs) in becoming learners has emerged. The mandated team conducted consultations and visits to draft major guidelines to support FMGs in adopting a learning culture. This was done based on:
CREMs: Clinician-reported experience measures
24 (26 %)
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
As of March 31, 2024
Lessons learned
Impacts
316 the previous year
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
PATIenTSPartenariats d’Amélioration de Trajectoires de vie et d’Innovation en Transition vers la Santé durable (Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health)
15 (16 %)
BC SUPPORT Unit
Our Data to knowledge and Partnership axIs collaborated with colleagues from British Columbia on the interactive roadmap for patient engagement in research and on its translation into French.
Position statement on CQI
The publication of the Position Statement on Continuous Quality Improvement (CQI) is part of a series of structuring and deployment efforts of CQI led by the Ministry of Health and Social Services (MSSS) in which the Unit plays an active and essential role. The Statement aims to contribute to the development of a common understanding of CQI and to concretely support the improvement of practices within the Quebec health and social services network. We argue in this document that CQI is a concrete means of connecting science to practice. In this sense, it presents the current state of knowledge in CQI, recommendations based on best practices, and feedback tools that facilitate the implementation of CQI initiatives. An innovative methodology bringing together field experts, patient partners, and scientific literature was used. More than fifty individuals from different backgrounds and environments participated in the discussions leading to the drafting. These discussions were coordinated by a research professional and two patient partners. The document also relies on a literature review. The recommendations are organized around five themes that emerged from the discussions and are supported by evidence:
- Implementation of CQI initiatives
- The attitude and skills of stakeholders in CQI
- Partnership in CQI
- The roles of decision-makers and governmental bodies in CQI
- Access to and use of data and indicators in CQI
We enthusiastically welcome the response from the MSSS, which mentioned its intention to apply all of these recommendations.What is continuous quality improvement (CQI) in health and social services? What are its impacts? How to implement CQI approaches? The Position Statement on CQI addresses these questions and offers concrete recommendations.
LHS Learning Health System
The Unit collaborates with other SPOR units by participating in various communities of practice:
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
21 234 the previous year
Patient partnership
Patients partners of the EXPÉRIENCES community are involved in numerous research areas across nearly 70 provincial, national, and international organizations.
LHS: Learning Health System RUISSS: University Networks of Health and Social Services The SSA-RUISSS teams decentralize the expertise of the Unit by acting as branches of its scientific axes on the ground. CIUSSS: Integrated Center for Health and Social Services MSSS: Ministry of Health and Social Services Acfas: Since May 2019, the Association is simply called Acfas. Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. ICCH: International Conference on Communication in Healthcare NAPCRG: North American Primary Care Research Group
MSSS: Ministère de la Santé et des Services sociaux FRQS: Fonds de recherche du Québec — Santé
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
MSSS: Ministère de la Santé et des Services sociaux du Québec (ministry of health and social services)
LHS scientific watch
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Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
Data sharing in research
The Unit is engaged in promising discussions surrounding data sharing for research with the Ministry of Health and Social Services.
Day on the ACQ
On May 25, 2023, the first annual day was held, bringing together members of the CQI community of practice.
FMG Family Medicine Group
Consultations on ethical issues in research
We continued the consultation with patients, professionals, and decision-makers to identify the issues of ethical evaluations in participatory and evolving research projects such as living labs and projects aimed at improving care and service pathways.
Why? These consultations will allow us to make recommendations to facilitate the ethical process of certain projects while considering the importance of this process.
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
ONTARIO SPOR SUPPORT UNIT
We have collaborated and continue to collaborate with the Ontario Unit. We visited the Institute for Better Health and had other meetings to continue our collaboration.
Registrations for the training
While reading, hover the mouse over the acronyms to see the detail.
9(9 %)
Vision for 2025+
Acronyms
ACFAS CQI
Founded in 1923 under the name Canadian-French Association for the Advancement of Sciences. Since 2019, the Association is simply called Acfas. Continuous quality improvement Integrated university center for health and social services Clinician-reported experience measures: self-reported measures by human resources in health and social services General Manager Quebec Health Research Fund Access point for primary care (Guichet d'accès à la première ligne) International Conference on Communication in Healthcare Canadian Intitutes of Health Research Ministry of Health and Social Services North American Primary Care Research Group Chief Executive Officer Life Trajectory Improvement and Innovation Partnerships in Transition to Sustainable Health University networks of health and social services Strategy for Patient Oriented Research Learning health system Major neurocognitive disorder
CIUSSS CREMs
GM FRQS GAP ICCH CIHR MSSS NAPCRG CEO PATIenTS Program RUISSS SPOR LHS MND
CQI: Continuous Quality Improvement
CQI Continuous Quality Improvement
Patient partnership
Patient partners of the community of practice EXPÉRIENCES
- participated in national strategic tables, namely the SPENCOP community of practice, Patient Safety Alliance, and National Health Engagement Network
- contributed to national collective work on patient engagement, such as participation in the McMaster Health Forum
- participated in the co-development of the Health Equity Framework of Health Excellence Canada
The scientific-patient co-leadership of the Unit participated in the very first episode of the podcast from the Complaints Assistance and Support Center (CAAP) Mauricie – Centre-du-Québec (in French)957 the previous year