SOP
DETECTIVES
SOP Essentials: How to Find and Use Standard Procedures Effectively
Locate and click on the hat icon to return to this page.
Locate and click on this icon to access the SOP.
Get Started
Get Started
Click the briefcase to search the SOP!
What is an SOP?
At eXp Realty, we prioritize consistency and compliance through established processes and procedures, supported by our Standard Operating Procedures (SOPs). SOPs serve as a reference tool and are tailored to different roles, often varying by state or province.
In This Activity
In this activity, you will practice navigating a training SOP. Click the briefcase to open the SOP and read about what an SOP is and how we use it here at eXp Realty. After you have reviewed the SOP, answer the five questions.
Get Started
CLUE: Keep the SOP open in another tab while you conduct your ivestigation.
1/5
This function is your best friend when working with digital SOPs. It allows you to quickly search for keywords or phrases without manually scanning the document: Ctrl or CMD + _____________.
Click the briefcase to search the SOP!
Next Page
Go Back
2/5
What is an SOP? A Standard Operating Procedure (SOP) is a detailed, __________ set of instructions designed to help users perform a specific task or process correctly and consistently.
Click the briefcase to search the SOP!
Verbal
Video
Graphic
Written
Next Page
Go Back
3/5
Which one of these is NOT a benefit of using a SOP?
Click the briefcase to search the SOP!
Efficency
Creativity
Accuracy
Flexibility
Next Page
Go Back
4/5
According to your practice SOP, what are the roles and responsibilities of a Sales Agent:
Click the briefcase to search the SOP!
Reviews agent files for accuracy.
Schedules and conducts the onboarding call.
Reviews and approves client details.
Collects and submits client information.
Next Page
Go Back
5/5
When searching the SOP, use specific ___________ like "steps," "responsibility," or the name of a process (e.g., "contract signing").
Click the briefcase to search the SOP!
Keywords
Phrases
Notes
Letters
Next Page
Go Back
Great Job! Thanks for Playing!
SOP
DETECTIVES
Start Over
Not quite.. Check the SOP!
Correct!
Not quite..
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite..
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Correct!
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite..
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
*WIP* SOP Detective_Silent
Amy Lemnah
Created on November 19, 2024
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Transcript
SOP
DETECTIVES
SOP Essentials: How to Find and Use Standard Procedures Effectively
Locate and click on the hat icon to return to this page.
Locate and click on this icon to access the SOP.
Get Started
Get Started
Click the briefcase to search the SOP!
What is an SOP?
At eXp Realty, we prioritize consistency and compliance through established processes and procedures, supported by our Standard Operating Procedures (SOPs). SOPs serve as a reference tool and are tailored to different roles, often varying by state or province.
In This Activity
In this activity, you will practice navigating a training SOP. Click the briefcase to open the SOP and read about what an SOP is and how we use it here at eXp Realty. After you have reviewed the SOP, answer the five questions.
Get Started
CLUE: Keep the SOP open in another tab while you conduct your ivestigation.
1/5
This function is your best friend when working with digital SOPs. It allows you to quickly search for keywords or phrases without manually scanning the document: Ctrl or CMD + _____________.
Click the briefcase to search the SOP!
Next Page
Go Back
2/5
What is an SOP? A Standard Operating Procedure (SOP) is a detailed, __________ set of instructions designed to help users perform a specific task or process correctly and consistently.
Click the briefcase to search the SOP!
Verbal
Video
Graphic
Written
Next Page
Go Back
3/5
Which one of these is NOT a benefit of using a SOP?
Click the briefcase to search the SOP!
Efficency
Creativity
Accuracy
Flexibility
Next Page
Go Back
4/5
According to your practice SOP, what are the roles and responsibilities of a Sales Agent:
Click the briefcase to search the SOP!
Reviews agent files for accuracy.
Schedules and conducts the onboarding call.
Reviews and approves client details.
Collects and submits client information.
Next Page
Go Back
5/5
When searching the SOP, use specific ___________ like "steps," "responsibility," or the name of a process (e.g., "contract signing").
Click the briefcase to search the SOP!
Keywords
Phrases
Notes
Letters
Next Page
Go Back
Great Job! Thanks for Playing!
SOP
DETECTIVES
Start Over
Not quite.. Check the SOP!
Correct!
Not quite..
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite..
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Correct!
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite..
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Not quite.. Check the SOP!
Correct!
Not quite.. Check the SOP!
Not quite.. Check the SOP!