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11.20.24 RoundTable

CSD

Created on November 19, 2024

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Transcript

Training Department

Roundtable

11/20/24

While we wait, send us your favorite holiday emoji!

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Drop it in the chat! :)

Our mission

Handoff from training to region

Updating CR for Clients and Specialists

Shadow Request!

RBT credentialing process

mission:

To ensure that all regions feel supported by the training department and are satisfied with our New Hire training process.

Transitions from training to region

  • How do you feel the transition from training to the region is going for BSs?
  • What do you think would help improve this process?
  • Where are the holes?

CR Updating

  • Noticed that clients and specialists are not correctly labeled
  • Addresses, phone numbers, clinical teams, etc.
  • Impacts our ability to schedule shadows, support with RBT, etc.
Our ask: to please ensure CR is updated appropriately when changes occur!

Shadow requests

  • Piloting a recorded virtual shadow session!
  • After moving through FACTS loop, CAT Team has been tasked with helping us record some additional sessions to build a bank
  • Rationale:
    • Get to see the entire session
    • Can ask questions! Interactive
    • Trainer will break it down for the NHs
    • Everyone will get at least 1 shadow opportunity

Our ask to you: to see if you can help us capture some sessions, either in homes or center!

Training Department

Roundtable

RBT credentialing process

and the 90 day timeline

Barriers

Timeline

Competency

  • New Hires must be credentialed within 90 days of their first billing date, per our funders
  • Trainers begin this week 2 Friday of NHT
  • Then transitions to the clinical teams
  • Getting support from clinicians
  • Everyone is very busy and we get that! We just also need to ensure we're moving through the process so we don't lose good BSs!

RBT credentialing

Why?

What next?

Previously, we were able to submit extensions with certification plans. We've already started getting tighter on this Our funders are getting even stricter!! We will be held strictly to the 90 day requirement.

How is it best for us to get support from the regions on:

  • BS unresponsiveness
  • Clinician unresponsiveness
  • Lack of progress
  • Need for clinical or corrective feedback?

Open forum

  • Where do you feel your NHs (or region overall) need more support?
  • What are the biggest weaknesses you've noticed after leaving NHT?

thank you!!!

Next Round Table: 12/28/24