Want to create interactive content? It’s easy in Genially!
Get started free
Business Upper Intermediate writing 5 2
Pri
Created on November 19, 2024
Start designing with a free template
Discover more than 1500 professional designs like these:
View
Piñata Challenge
View
Teaching Challenge: Transform Your Classroom
View
Frayer Model
View
Math Calculations
View
Interactive QR Code Generator
View
Interactive Scoreboard
View
Interactive Bingo
Transcript
Read the letter of complaint quickly. Find out what the problem is and what the person wants done. Drag the green box to the part of the text with the answer. Is the letter polite? Drag the 'yes' or 'no' here: ______________
yes
no
Click here to see the answer
The complaint is about an incomplete order; they want the remainder of items immediately; the letter is polite but firm.