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Business Upper Intermediate writing 5 2

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Created on November 19, 2024

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Transcript

Read the letter of complaint quickly. Find out what the problem is and what the person wants done. Drag the green box to the part of the text with the answer. Is the letter polite? Drag the 'yes' or 'no' here: ______________

yes

no

Click here to see the answer

The complaint is about an incomplete order; they want the remainder of items immediately; the letter is polite but firm.