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Mastering Critical Thinking In Leadership
TTEC
Created on November 18, 2024
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Transcript
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Mastering Critical Thinking in Leadership
Middle Manager Maps
outcome
Through this presentation, you will learn the definitions, importance, and real-world applications of critical thinking in leadership. You will gain insights into how critical thinking can enhance decision-making, problem-solving, and collaboration within your teams.
Agenda
Key Questions
Interactive Quiz II
Application of Critical Thinking in Leadership
Key Takeaways
Importance of Critical Thinking in Leadership
Video
Share your thoughts
Thanks
Reflect vs React
Interactive Quiz - Apply What You’ve Learned!
What is Critical Thinking?
Conclusion and Final Thoughts
A disciplined approach to thinking that involves reasoned judgment, careful evaluation, and unbiased analysis.
The ability to apply reflective reasoning to identify and solve problems effectively.
The ability to think clearly and rationally, understanding the logical connection between ideas.
The process of actively analyzing, evaluating, and synthesizing information to make informed decisions or solve problems.
Reflection Time: Where do you struggle with critical thinking? What support do you need to get better?
- Effective leadership requires strong critical thinking skills.
- The ability to think critically is the ability to make better decisions.
- Critical thinking is the art of thinking about your thinking while you’re thinking.
What is Critical Thinking?
Key Takeaways
Holistic Approach: Critical thinking requires combining multiple skills—observation, analysis, inference, communication, and problem-solving—to make effective decisions
Continuous Improvement: Developing critical thinking skills is an ongoing process of reflection, learning, and adapting.
Empathy and Understanding: In leadership, it’s important to listen and understand others' perspectives before making decisions.
Why Is Critical Thinking Crucial for Leaders?
Decision-Making
Leaders use critical thinking to make informed, sound decisions in complex situations.
Problem Solving
Leaders apply critical thinking to navigate challenges and find innovative solutions.
Adaptability
In a fast-changing environment, critical thinking helps leaders adapt and refine strategies quickly.
Critical thinking is the art of thinking about thinking, while thinking to make thinking better.
Richard Paul
How to Critically Think: Key Questions to Ask Yourself
What am I assuming?(What biases might be influencing my thoughts?)
What are the potential consequences?(How will my choice impact the future?)
What are the alternatives?(Are there other ways to approach this?)
What’s the evidence?(Is this based on facts or assumptions?)
How to Reflect Instead of React
- Calm, thoughtful, and intentional.
- Leads to better decision-making and problem-solving.
- Quick, emotional, and instinctive.
- Often leads to regret or misunderstandings.
Reflect & Respond:
Reacting:
Reflect vs. React
Interactive question
Watch the video to move to the next page
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5 tips to improve your critical thinking!
Every day, a sea of decisions stretches before us, and it’s impossible to make a perfect choice every time. But there are many ways to improve our chances and one particularly effective technique is critical thinking. Samantha Agoos describes a 5-step process that may help you with any number of problems.