Navigating Team Conflicts

Carley MorganIDD 670

Start

Navigating Team Conflicts

• Cultivate empathy by understanding each team member's perspective.
• Foster collaboration by resolving conflicts constructively.
• Model optimism and resilience to maintain morale and focus.
• Encourage a growth mindset, turning challenges into opportunities for learning and connection.

Objectives

The Conflict Emerges

01

Advocates for a quicker, more innovative solution.

Prefers a methodical, research-driven approach.

Alex

Jamie

Initial Approach

Let the situation play out and see what happens.

Address the conflict in a team meeting.

Listen to each teammate individually.

Listen to each teammate individually

How will you address this moving forward?

AlexJamie

Address the conflict in a team meeting

How will you handle this conflict now?

Let the situation play out and see what happens

What could you have done to intervene earlier?

Guide Alex & Jamie Toward A Resolution

Make an executive decision about the project.

Suggest a compromise solution for the project.

Bring them together for a mediated discussion.

02

Bring them together for a mediated discussion

Alex

Jamie

AlexJamie

Suggest a compromise solution for the project

Reflect on how you might involve them more in crafting the solution next time.

AlexJamie

Make an executive decision about the project

• Active listening to understand different perspectives.
• Mediation to foster mutual respect and collaboration.
• Balancing team needs with project priorities.

Conclusion

Think about a time you handled a conflict. What worked well, and what could you improve? How might you apply what you learned in this scenario to real-life situations?

Reflection

In this section, you will have the opportunity to test your acquired knowledge throughout the course. Our interactive quiz will provide a detailed assessment of your understanding of key topics. Get ready to challenge your skills and reinforce your learning as you move towards mastering the fundamental concepts. Don't miss the chance to demonstrate everything you've learned so far!

Assessment

1/3

2/3

3/3

recognizing your commitment to learning and your mastery of the course content. Congratulations on this significant achievement!

Learner Full Name

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