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Day 4 NHT Payment (2).pptx

Carlo Dalumpines

Created on November 15, 2024

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Transcript

Payment Related

Recap on day 3

      Promotions, Voucher & Deals & Product Information

      MY

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        Types of Payments

        Note:*Any of the payment method that is not available for you will be greyed out in the ‘Select Payment Method’ page.*American Express Cards are only available during check-outs and Lazada Wallet reloads. https://www.lazada.com.my/helpcenter/lazada-payment-methods-13939.html?spm=a2o4k.helpcenter-topic.articles-list.1.571930cddEldtR

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        YOUR CAMPAIGN LOGO HERE

        STRICTLY CONFIDENTIAL

        BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

        BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

        BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

        Additional Payment Method

        • COD: Cash on Delivery is an additional payment method made available for Lazada customers to pay for their parcel with cash only when it gets delivered.
        • Courier Eligible: NinjaVan (Cash) / Lex (Cash & DuitNow QR)
        🚨Warning: COD as payment method is not visible (greyed out) for some buyers could be due to the following reasons:
        1. Order value exceeds RM250.
        2. Out of delivery partner service area.
        3. DBS order
        4. Failed deliveries attempt previously
        5. Buyer's refusal to accept parcel at point of delivery
        6. Repeated incidents of failing to receive the package after the 2nd attempt
        7. Unable to deliver due to incomplete/incorrect address

          https://www.lazada.com.my/helpcenter/cash-on-delivery-in-lazada-12601.html?spm=a2o4k.helpcenter-search.search-result.7.442d750878o1gn&search_keyword=cod

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

          BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

          BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

          Additional Payment Method

          • Lazpaylater: LazPayLater is a new ‘Buy-Now, Pay-Later’ (BNPL) payment method that lets buyers make purchases on credit. Buyers will have the flexibility to split their payments up to a period of 12 months, making smaller monthly settlements instead of a larger one-off sum.

          https://www.lazada.com.my/helpcenter/introduction-to-lazpaylater-15287.html?spm=a2o4k.helpcenter-search.search-result.1.3b6f7508AWvkGT&search_keyword=lazpaylater https://aliyuque.antfin.com/mycckb/csc/yro171

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

          BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

          BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

          Lazada Wallet

          • Lazada wallet is a digital payment method used to purchase products and service from Lazada through electronic transactions

          https://www.lazada.com.my/helpcenter/searchresult/?hq=lazada+walle&spm=a2o4k.helpcenter-article.search-box.go.715b3037FKTKxd&pageNum=1

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

          BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

          BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

          Installment Payment Plan (IPP)

          • Instalment Payment Plan is a payment option offered to customers to stretch their payments for the purchases over a fixed period.
          • Seller-Funded IPP is currently limited to credit cards of Maybank.
          • Debit cards are not eligible for this plan.
          • In addition to that, Terms & Conditions from the respective banks/card providers apply.

          https://www.lazada.com.my/helpcenter/lazada-instalment-payment-plan-ipp-7919.html?spm=a2o4k.helpcenter-search.search-result.10.6f177508wQ4Mde&search_keyword=ipp

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          TNG / Boost Wallet

          • Lazada accepts order payment via eWallet from Touch 'n Go and Boost. To enable this payment method, buyer is to ensure they done the followings:
          1. Activate eWallet (TNG/Boost) as payment method. Authorisation 2. Ensure sufficient balance in eWallet for the purchase. 3. Maximum per transaction limit for eWallet is equal/higher than order value.
          1. Touch 'n Go – RM9,999
          2. Boost – RM4,999
          • If an active credit card is binded with the respective wallet for auto debit, payment for order will be successful though the wallet balance is insufficient. (Example: TNG via Quick Payment reload)
          💡Probing Tips: If payment via eWallet is unsuccessful, please probe for wallet transaction limit. e-KYC is required to have larger eWallet spending limit. Advise buyer to check with the respective eWallet provider.

          https://www.lazada.com.my/helpcenter/boost-wallet-in-lazada-12314.html?spm=a2o4k.helpcenter-search.search-result.1.2b0575089V3iYJ&search_keyword=boost https://www.lazada.com.my/helpcenter/what-is-touch-n-go-ewallet-13826.html?spm=a2o4k.helpcenter-article.search-box.1.32fb737705P7cJ&search_keyword=tng

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

          BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

          BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

          TNG / Boost Wallet

          • Lazada accepts order payment via eWallet from Touch 'n Go and Boost. To enable this payment method, buyer is to ensure they done the followings:
          1. Activate eWallet (TNG/Boost) as payment method. Authorisation 2. Ensure sufficient balance in eWallet for the purchase. 3. Maximum per transaction limit for eWallet is equal/higher than order value.
          1. Touch 'n Go – RM9,999
          2. Boost – RM4,999
          • If an active credit card is binded with the respective wallet for auto debit, payment for order will be successful though the wallet balance is insufficient. (Example: TNG via Quick Payment reload)
          💡Probing Tips: If payment via eWallet is unsuccessful, please probe for wallet transaction limit. e-KYC is required to have larger eWallet spending limit. Advise buyer to check with the respective eWallet provider.

          https://www.lazada.com.my/helpcenter/boost-wallet-in-lazada-12314.html?spm=a2o4k.helpcenter-search.search-result.1.2b0575089V3iYJ&search_keyword=boost https://www.lazada.com.my/helpcenter/what-is-touch-n-go-ewallet-13826.html?spm=a2o4k.helpcenter-article.search-box.1.32fb737705P7cJ&search_keyword=tng

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          YOUR CAMPAIGN LOGO HERE

          STRICTLY CONFIDENTIAL

          10

          BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

          BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

          BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

          SG

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            11

            BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

            Types of Payments

            • To bring you the best online shopping experience, we offer multiple payment methods. It is important that you only make payment for your purchases via Lazada Platform. Any transactions made off the Lazada Platform violates our Terms of Service.
            • If a seller on Lazada asks you to pay off-site or through another channel, please do not send them money and report the matter to us.
            • You would not be able to change your payment mode after you have checkout. If you would like to change a payment method, please cancel your order immediately
            • Singapore-issued Credit/Debit Card
            • Lazada Wallet
            • Installment Payment Plan
            • PayLah!
            • PayNow
            • Payment FAQ

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            YOUR CAMPAIGN LOGO HERE

            STRICTLY CONFIDENTIAL

            BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

            Payment Method

            • All Singapore-issued Credit/Debit card are accepted on the Lazada Platform.
            • When you add a new credit card, Lazada charges a nominal sum to check the validity of your card.
            • Please note that this amount will be reversed once we verify that the transaction has been successful
            • For Cancelled Orders paid via Credit/Debit Card, the refund will be issued back to your payment mode within 3-5 Business Day.

              1. Credit/Debit Card 2. Lazada Wallet 3. Installment Plan 4. PayLah! 5. PayNow 6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Payment Method

              • Top Up shows the balance you have inside your Lazada Wallet. Click to ‘Top Up’ via Pay Now
              Note: Unused Top Up cannot be withdrawn. You could use it to make your next purchase.
              • Payment options shows the different payment method you have used for your purchases on Lazada
              • Voucher leads you to all the voucher you have collected to offset your purchases

              1. Credit/Debit Card 2. Lazada Wallet 3. Installment Plan 4. PayLah! 5. PayNow 6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Lazada Wallet FAQ

              • Lazada wallet is a digital payment method used to purchase product and service from Lazada through

              https://www.lazada.sg/helpcenter/what-is-lazada-wallet-4227.html?spm=a2o42.helpcenter-article.articles-list.1.74ff1658Ao4BOa

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Payment Method

              • The Lazada Installment Payment Plan (IPP) is a program which allows you to pay for your purchases over a period of 6 or 12 months.
              • To be eligible for Installment Payment Plan (IPP), there is a minimum checkout amount of SGD $200 and a maximum of SGD $50,000 in a single order .
              • You can either purchase from the same seller or accumulate items from different sellers to make up this total amount of $200SGD.
              • IPP currently supports all personal credit cards issued by DBS/OCBC/UOB Bank. Please note that Business Credit Cards & Debit Cards are not eligible.
              1. Credit/Debit Card
              2. Lazada Wallet
              3. Installment Plan 4. PayLah! 5. PayNow 6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Payment Method

              • DBS PayLah! is now available. You could choose to checkout with PayLah! when selecting your payment method.
              • To be able to complete the purchase process, you need to ensure that you have the DBS PayLah! app installed for instant authentication.
              Note: Incase buyer requested to delink, you may advise to disable express checkout in PayLah! app. Upon disabling, you would not be able to proceed with DBS PayLah! until you repeat the linking process again.
              1. Credit/Debit Card
              2. Lazada Wallet
              3. Installment Plan
              4. PayLah! 5. PayNow 6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Payment Method

              • How to use PayNow?
              1/ At the Checkout page, click "View all methods" 2/ Select "PayNow Transfer" as your payment mode 3/ Click "Confirm Selection" 4/ Click "Place Order" to generate the QR Code 5/ Click "Save QR Code" or do a screenshot 6/ Open your PayNow banking app to complete the payment 7/ Ensure that the recipient is LAZADA-ALIPAY SINGAPORE INVESTMENT HOLDING PTE.LTD 8/ Once payment is successful, you will be able to see "Paid by PayNow Transfer" on your Order Details Page
              • If you were to cancel your orders paid via PayNow, the refunds will be issued to your Lazada Wallet. Click here to learn how to withdraw funds from your Lazada Wallet.
              • If you do not complete PAYNOW payment on their banking app within 2 hours, your order will be automatically cancelled
              1. Credit/Debit Card
              2. Lazada Wallet
              3. Installment Plan
              4. PayLah!
              5. PayNow 6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              Payment Method

              • COD – We do not offer this mode of payment for Lazada Singapore
              • For PayNow, there is a maximum payment limit of SG$5000/transaction.
              • HClink: https://www.lazada.sg/helpcenter/what-are-the-payment-methods-available-4179.html?spm=a2o42.helpcenter-topic.articles-list.4.46075b5fNi9C7w#PayNow
              1. Credit/Debit Card
              2. Lazada Wallet
              3. Installment Plan
              4. PayLah!
              5. PayNow
              6. Payment FAQ

              YOUR CAMPAIGN LOGO HERE

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              STRICTLY CONFIDENTIAL

              BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

              BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

              BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

              TH

                YOUR CAMPAIGN LOGO HERE

                STRICTLY CONFIDENTIAL

                YOUR CAMPAIGN LOGO HERE

                STRICTLY CONFIDENTIAL

                YOUR CAMPAIGN LOGO HERE

                STRICTLY CONFIDENTIAL

                YOUR CAMPAIGN LOGO HERE

                STRICTLY CONFIDENTIAL

                20

                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                Types of Payments

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                Note:*Paypal is no longer in service effective since 24 December 2018. We apologize for any inconvenience caused. https://www.lazada.co.th/helpcenter/available-payment-methods-and-details-6113.html?spm=a2o4m.helpcenter-topic.articles-list.1.2a92106bscSIkF

                Lazada Wallet

                Credit Card Installments

                Bank Transfer Payment (Pay with Reference code)

                Mobile Banking

                QR Promptpay(New)

                Credit Card and Debit Card

                LazPayLater

                TrueMoney Wallet

                Rabbit LINE Pay

                Cash on Delivery

                Internet Banking Payment

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                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                Lazada Wallet

                • Lazada Wallet is the digital wallet from Lazada that allows you as a customer to make electronic transactions or payments conveniently on Lazada's website.

                https://www.lazada.co.th/helpcenter/account-activation-identity-verification-on-lazada-wallet-6979.html?spm=a2o4m.helpcenter-article.articles-list.2.611b2926bEUXfW

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                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                Other Payment Method

                •User QR Code to scan and pay on Bank APP•**Note: The QR code can only be scanned once per payment (QR only lasts 24 hours).

                QR Promptpay

                •Cash orders that exceed 20,000THB cannot be processed. We kindly recommended you use other available payment methods.

                Cash on Delivery (COD)

                •TrueMoney Wallet is the digital wallet, services by Ascend Money company.•Please note that you will have to complete the transaction within 5 hours, or the dateline provided on the confirmation. Failure to pay will result in automatic cancellation on your order

                TrueMoney Wallet

                •Lazada accepts all Visa, Mastercard, UnionPay and JCB supported credit cards•Online transactions may be limited to certain banks with internet shopping option available, please contact your card’s issuing back to activate your internet shopping feature.

                Credit Card and Debit Card

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                23

                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                Other Payment Method

                •Using Bank Transfer (Pay with Reference Number) on Lazada•You can complete the transaction via Mobile Banking or at the ATM

                Bank Transfer Payment (Pay with Reference code)

                •You will be automatically redirected to the iBanking page of each selected bank•*Maximum payment amount is 200,000THB per order. We kindly recommended you use other available payment methods if the amount exceeded 200,000THB. We have to apologize for this inconvenience.

                Mobile/Internet Banking

                •Buyer must bind your Lazada account with Rabbit LINE Pay Account first.

                Rabbt LINE Pay

                •LazPayLater is a new credit payment method that allows qualified users to shop now and pay up to 40 days later with 0% Interest OR pay with an Installment Plan of up to 12 months on Lazada.

                LazPayLater

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                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                Installment Payment Plan (IPP)

                • Instalment Payment Plan is a payment option offered to customers to stretch their payments for the purchases over a fixed period.
                • Debit cards are not eligible for this plan.
                • In addition to that, Terms & Conditions from the respective banks/card providers apply.
                • The product price must over 3,000 Baht Customer can do 3-month installment
                • The product price must over 5,000 Baht Customer can do up to 6-month installment
                • The product price must over 8,000 Baht Customer can do up to 10-month installment

                https://www.lazada.co.th/helpcenter/available-payment-methods-and-details-6113.html?spm=a2o4m.helpcenter-topic.articles-list.1.2a92106bscSIkF#promptpay

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                BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                VN

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                  BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                  BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                  Types of Payments

                  BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                  • Lazada applies direct payment methods for specific areas such as Hanio and Ho Chi Minch City
                  • Lazada does not charge any additional fees when you pay by card. However, in some cases, if you use a card that is not issue in Vietnam, you may have to pay and additional foreign currency conversation fee to the card issuer.

                  MoMo

                  Viettel Money

                  Domestic ATM/Internet Banking

                  ZaloPay

                  Credit/Debit Issuee

                  Credit Card Installments

                  Lazpaylater

                  Cash on Delivery (COD)

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                  BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                  BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                  BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                  ID

                    YOUR CAMPAIGN LOGO HERE

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                    BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                    BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                    Types of Payments

                    BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                    Lazada Wallet

                    Bank Transfer

                    Pay at Store

                    Credit/Debit Issuee

                    Kredivo

                    Link Card: BRI and BNI

                    Cash on Delivery (COD)

                    Credit Card Installments

                    Lazpaylater

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                    BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                    BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                    BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                    PH

                      YOUR CAMPAIGN LOGO HERE

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                      BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                      BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                      Types of Payments

                      BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                      GCash

                      Maya

                      Lazada Wallet

                      Credit/Debit Issuee

                      Lazpaylater

                      Cash on Delivery (COD)

                      Credit Card Installments

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                      BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                      BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                      BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                      Payment Issue

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                        BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                        BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                        BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                        Common Issue - Payment

                        Discuss with audience how to you handle below situation?

                        • I can't check out, it says "sorry something went wrong on your order. Please contact customer service
                        • I'm getting a "Risk scanning" error.
                        • I'm getting a "Payment error/we cannot complete your transaction" error
                        • Unable to add card details or all payment channels greyed out except for COD

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                        BBAAD9C20180234D78E509342D30BC70F2B9B20C1214FBD0A1D98430B1E42B869B4DBF3891692B0322C92008C846AEEC50F921FA31D09B911B5EC23E337E2DDA24F6453DF721E657740F2BC76C9246C4CAC3E7E375D931DF48AD819528C2BC38DDD62A916EB

                        BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                        Question & Answer

                        Q1: Which card buyer can use for Instalment Plan? Q2: What is the limit purchase for buyer to use COD payment method? Q3: Why my Lazpaylater payment grey out? Q4: What is the minimum and maximum amount available for Deposit Withdrawal in Lazada Wallet? Is there a limit of withdrawal times? Q5: Can I change payment method after placing and order

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                        BBAAD9C20180234D78A0072836F0B9E0F2B9B20B1F922BA0AFD98B3CB1992B890B4DB538316C5B0522B92808C846D8EB85F921FA11D09B011BBFC2227C3E2BDA24F4BEAD5E27A687E4062A1765624BA30CC7E5C3769032AF68B9619C6CD9FC88DD862A919E3

                        BBAAD9C20180234D78A0072836F0BA7062B9B2001CB98BD0A4D98134B1432B7E3B44B53851688B0622392508984657EBE5F9210A91D05B511BBFC2257D4E30D824FBB8AD4525C9F724CD244761A241469E43E55174440613B81FC195113FAC88DEF6229DCE3

                        BBAAD9C20180234D78A0072836F0BA8012B9B2041A673B00AED98C39B1682B5E7B43B43851667B0C22992C089846F6EB4AF9218A41D0AB611BBFC21E7D6E34D324FB91AD082C99972480244763B241B067D5E85772A25657F89C01913FFB0CB8D9962B94CE3

                        Thank you

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