Toll Relief Tool

FIND OUT IF YOU QUALIFY

You could qualify for up to 100% discounts on tolls at the Downtown and Midtown Tunnels.

EXIT

More than $65,000

$50,000 - $65,000

$49,999 or less

What is your individual annual income?

Portsmouth, Norfolk, Hampton, Newport News, Franklin

Chesapeake, Gloucester County, Isle of Wight County, James City County, Poquoson, Suffolk, Virginia Beach, Williamsburg, York County, Surry County or Southampton County

Other City

EXIT

What city do you live in?

Portsmouth, Norfolk, Hampton, Newport News, Franklin, Chesapeake, Gloucester County, Isle of Wight County, James City County, Poquoson, Suffolk, Virginia Beach, Williamsburg, York County, Surry County or Southampton County

Other City

EXIT

What city do you live in?

The Toll Relief Program is only for Hampton Roads residents who make less than $65,000 per year in designated cities. You can get the lowest toll rate with the E-ZPass.

EXIT

www.ezpassva.com

YOU DO NOT QUALIFY

NOTE: You will need a Virginia E-ZPass transponder to receive any Toll Relief discounts.

up to 100% off 14 trips!

To enroll in the Toll Relief Program, bring proof of residence and income to the E-ZPass Customer Service Centers in Norfolk or Portsmouth or at the DriverERT Customer Care Center in Portsmouth. Norfolk E-ZPass Customer Service Center 1701 Church Street Norfolk, Virginia 23504 Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 8 a.m. – 1 p.m. Portsmouth E-ZPass Customer Service Center 4010 Victory Boulevard Portsmouth, Virginia 23701 Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 8 a.m. – 1 p.m. DriveERT Customer Care Center 309 County Street Portsmouth, VA 23704 Hours: Monday – Friday: 8 a.m. – 5 p.m.

EXIT

ELIGIBILITY REQUIREMENTS

You MAY qualify for:

NOTE: You will need a Virginia E-ZPass transponder to receive any Toll Relief discounts.

ELIGIBILITY REQUIREMENTS

up to 50% off 14 trips!

To enroll in the Toll Relief Program, bring proof of residence and income to the E-ZPass Customer Service Centers in Norfolk or Portsmouth or at the DriverERT Customer Care Center in Portsmouth. Norfolk E-ZPass Customer Service Center 1701 Church Street Norfolk, Virginia 23504 Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 8 a.m. – 1 p.m. Portsmouth E-ZPass Customer Service Center 4010 Victory Boulevard Portsmouth, Virginia 23701 Hours: Monday – Friday: 9 a.m. – 7 p.m. Saturday: 8 a.m. – 1 p.m. DriveERT Customer Care Center 309 County Street Portsmouth, VA 23704 Hours: Monday – Friday: 8 a.m. – 5 p.m.

EXIT

You MAY qualify for:

APPLY IN-PERSON FOR TOLL RELIEFThere is no deadline, but enrolling early allows you to start receiving discounts sooner. To enroll, visit one of our service centers. New E-Zpasses are available with an initial balance of $20. You must bring the following documents with you when you enroll in-person.

One accepted proof of income: • W-2, 1099-MISC, or IRS 1040 • Pay stubs (one month) • Notarized Employer’s Statement • Self-declaration of no income • Social Security Statement

One accepted proof of residency: • Driver’s license • Mortgage or Lease • Utility bill • Military orders

To qualify for up to 100% off tolls • Income less than $50,000 • Resident of Norfolk, Portsmouth, Hampton, Newport News or Franklin To qualify for up to 50% off tolls • Income $65,000 or less • Resident of Chesapeake, Gloucester County, Franklin, Hampton, Isle of Wight County, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Surry County, Southampton County, Virginia Beach, Williamsburg, or York County

ELIGIBILITY REQUIREMENTS

APPLY IN-PERSON FOR TOLL RELIEFThere is no deadline, but enrolling early allows you to start receiving discounts sooner. To enroll, visit one of our service centers. New E-Zpasses are available with an initial balance of $20. You must bring the following documents with you when you enroll in-person.

One accepted proof of income: • W-2, 1099-MISC, or IRS 1040 • Pay stubs (one month) • Notarized Employer’s Statement • Self-declaration of no income • Social Security Statement

One accepted proof of residency: • Driver’s license • Mortgage or Lease • Utility bill • Military orders

To qualify for up to 100% off tolls • Income less than $50,000 • Resident of Norfolk, Portsmouth, Hampton, Newport News or Franklin To qualify for up to 50% off tolls • Income $65,000 or less • Resident of Chesapeake, Gloucester County, Franklin, Hampton, Isle of Wight County, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Surry County, Southampton County, Virginia Beach, Williamsburg, or York County

ELIGIBILITY REQUIREMENTS

APPLY IN-PERSON FOR TOLL RELIEFThere is no deadline, but enrolling early allows you to start receiving discounts sooner. To enroll, visit one of our service centers. New E-Zpasses are available with an initial balance of $20. You must bring the following documents with you when you enroll in-person.

One accepted proof of income: • W-2, 1099-MISC, or IRS 1040 • Pay stubs (one month) • Notarized Employer’s Statement • Self-declaration of no income • Social Security Statement

One accepted proof of residency: • Driver’s license • Mortgage or Lease • Utility bill • Military orders

To qualify for up to 100% off tolls • Income less than $50,000 • Resident of Norfolk, Portsmouth, Hampton, Newport News or Franklin To qualify for up to 50% off tolls • Income $65,000 or less • Resident of Chesapeake, Gloucester County, Franklin, Hampton, Isle of Wight County, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Surry County, Southampton County, Virginia Beach, Williamsburg, or York County

ELIGIBILITY REQUIREMENTS

APPLY IN-PERSON FOR TOLL RELIEFThere is no deadline, but enrolling early allows you to start receiving discounts sooner. To enroll, visit one of our service centers. New E-Zpasses are available with an initial balance of $20. You must bring the following documents with you when you enroll in-person.

One accepted proof of income: • W-2, 1099-MISC, or IRS 1040 • Pay stubs (one month) • Notarized Employer’s Statement • Self-declaration of no income • Social Security Statement

One accepted proof of residency: • Driver’s license • Mortgage or Lease • Utility bill • Military orders

To qualify for up to 100% off tolls • Income less than $50,000 • Resident of Norfolk, Portsmouth, Hampton, Newport News or Franklin To qualify for up to 50% off tolls • Income $65,000 or less • Resident of Chesapeake, Gloucester County, Franklin, Hampton, Isle of Wight County, James City County, Newport News, Norfolk, Poquoson, Portsmouth, Suffolk, Surry County, Southampton County, Virginia Beach, Williamsburg, or York County

ELIGIBILITY REQUIREMENTS