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Customer service manual

CRISTINA PALAU MARTI

Created on November 13, 2024

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Transcript

A young entrepeneur

YaizaCanosa

Index

Personal data
Requirements to set up a business
When she started her business
How she started
Difficult moments
Who helped her
Video business

Personal data

Her life
Family
Data
Yaiza Canosa

Yaiza was a bad student at her high school ,when she decided to go to the university her grades started increasing.

There isn't information on the social media but I suppose that all the members of her family where proud of her.

In 2017 she was selected as one of the 30 young women under 30 with the greatest professional projection both inside and outside Spain by Forbes magazine.

Yaiza Canosa is a 29-year-old Galician who stands out in the business world. He sold his first project at 16 years old

Requirements

Be an pyme,according to the definition of the European Union.

Requirements to set up a business

Have your own legal personality, independent of that of your partners or participants.

That your company has been established, at most, during the 24 months prior to the application.

Have your main activity and your registered office in the national territory.

when she started her business

At the age of 16, Yaiza won her first business by selling a project to a media company where she was hired to manage it.

2009

In 2014 she moved to Madrid and obtained an MBA at EUDE while founding Glue Concept, a coworking space and startup accelerator.

2014

She founded her thrid business:Goi, a logistics company with three types of services: transport, assembly and installation. They are dedicated to products weighing more than 60 kg and occupying more than one cubic meter..

2017

how she started her business

Spreading their ideas
following the steps and instructions

It is usual that when you start a business yo should open a new account and spread your products and you have to share advertisements.

When you start a business it is advisable that you contact with someone who knows about business and work and you have to follow the mandatories steps to have a good organization

difficult moments

1.
4.

When at first she didn't know how to command the business.

She had a variety of confrontations due to not having organized some transportation.

2.
5.

She was very young,she had no idea to set up the business.

His friends told him that starting a company so young was going to be difficult and impossible.

3.
6.

They gave her bad news, her grandfather had died from an illness.

She was unable to meet its commitments regarding assembly and shipping

who helped her and a final video

Mum

Her mum helped her showing her love and her support.

Dad

He helped her in the first organization and control.

Friends

A video of Yaiza's business

Show enthusiasm! But sometimes they said to her that it was impossible.

Good entrepeneur

He was the most important help for Yaiza because it was her example to follow.

Cristina Palau Martí

Thank you!

Don’t forget to be successful!