Using Newline Secure

Using Newline Secure

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Index

1. Index

4. Logging in to the Newline Secure Portal

7. Centegix Integration

2. What is Newline Secure?

5. Dashboard Overview

8. Need help? Contact us!

3. Creating your Newline Secure Account

6. Singlewire Integration

Newline Secure is a Common Alerting Protocol (CAP) integration software that offers robust security alerting capabilities, enabling organizations to receive and process CAP messages from third-party security platforms like Singlewire Informacast and Centegix Crisis Alert. This helps ensure seamless integration with existing emergency alert systems and your Newline products. Note: Newline Secure is currently supported on the Q Pro Series.

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What is Newline Secure?

Step 2: Enter your email address, accept the terms and conditions, then select "Create Account." Tip: An organization domain is required to create an account!

Step 1: Navigate to the Newline Secure portal. Then, select "No account? Create Account" to begin setting up your account.

Creating your Account

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Creating your Account

Step 4: You will be redirected to the log in screen and see the following pop up about a verification email.

Step 3: Enter your organization name. This will be your school district, campus name, or comany! Then, select "Create Account."

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Creating your Account

Step 6: Your account has been successfully created! Click "Log In" to sign into your Newline Secure account.

Step 5: After clicking the verification link sent to your email, you will be redirected to this page. Set a password for your Newline Secure account, then click "Sign Up."

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• To log in to your Newline Secure account, start by navigating to: https://secure.newline-interactive-global.com/
• Then, enter your email address, accept the terms and conditions, and select "Log In."
• Enter your password to access your Newline Secure portal.

Logging in to your Account

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Singlewire Integration with

The following section will provide an overview on how to integrate Newline Secure with Singlewire InformaCast.

• After pressing the "+" icon, type in a name for your group in the text box. Then, click the "✓" icon.

• Click the "Device" tab from the left menu.
• Then, locate the "Groups" window on the right side of the screen. Press the "+" to add a new group.
• Tip: If you don't see the "Groups" window, you can press the "Groups" icon to open it.

Step 1: Create a Device Group

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Step 2: Register your Devices

There are three methods for enrolling your devices to a Newline Secure Device Group. Click through each option below to learn more!

1. Single device registration through the Newline Secure web portal

2. Bulk device registration through the Newline Secure web portal

3. Registration through the Newline Secure Android app on your Newline panel

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• Input the device's serial number and set a name for the device. Then, click "Next."

• Click the "Device" tab on the left side of your portal. Then, make sure the group you'd like to enroll the panel in is select from the "Groups" window on the right.
• Navigate to and click the blue "Add" button, then select "Add" from the dropdown menu.

Step 2: Single Device Enrollment

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• Click the "Device" tab on the left side of your portal. Then, make sure the group you'd like to enroll the panel in is select from the "Groups" window on the right.

• Navigate to and click the blue "Add" button, then select "Bulk Add" from the dropdown menu.

Step 2: Bulk Device Enrollment

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• Enter your devices into the Excel table and save the import template to your computer (in .xlsx format).

• Download the import template using the provided link.

Step 2: Bulk Device Enrollment

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• Select "Upload' or drag and drop the Excel file into the designated area.
• Then, click the confirmation button to complete bulk registration of your devices.

Step 2: Bulk Device Enrollment

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• Open the Newline Secure application on your Newline panel.
• In the "Registration" window, select "Account Binding."
• Log in with your Newline Secure account information.

Step 2: Registration via the Newline Secure Android App

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• Enter a device name for the display. This is how you will identify it within your Newline Secure portal!
• Then, select "Next."

Step 2: Registration via the Newline Secure Android App

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• Select at least one group for the display to be registered to.
• Then, select "Next" to complete your registration.

Step 2: Registration via the Newline Secure Android App

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• Note: These settings automatically apply globally across all Newline Secure groups and devices.

• On the "Alert Settings" tab, you can customize the alert background image and audio level for your Newline Secure alerts:

Step 3: Customize your Global Alert Settings

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• Then, click the "Create Message Template" icon in the top right corner.

• Inside of your Singlewire InformaCast console, navigate to "Notifications" -> "Message Templates."

Step 4: Create your Singlewire InformaCast Message Template

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• Then, click "Save Template" in the bottom right corner of the window.
• Note: You will also have to add in a recipient to save this template.

• Add the following items into the message template.
• Template Name
• Alert Subject
• Alert Body (Description)

Step 4: Create your Singlewire InformaCast Message Template

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In this guide, we will be creating two different scenarios - an "Alert" scenario and an "All Clear" scenario.

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Step 5: Create your Singlewire InformaCast Scenario(s)

The "Alert" scenario will activate the Newline Secure application on a group of devices and display the subject and description of a Singlewire InformaCast Message Template.

The "Clear" scenario will clear out any existing alerts that are being displayed on a group of devices, returning them to normal functionality.

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• Then, click the "Create Scenario" icon in the top right.

• Inside of your Singlewire InformaCast console, navigate to "Notifications" -> "Command Center" -> "Scenarios" on the side toolbar.

Step 5: Creating an Alert Scenario

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• Enter the desired scenario name, and choose an icon/color for your alert button.

• Select your preferred Scenario Type. Then, click "Continue."
• For this guide, we will be using the "Standard" scenario type.

Step 5: Creating an Alert Scenario

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• Set a name for your scenario notification. Then, click the "Message Template" dropdown menu and select the Message Template that was created on the previous slide.
• After your scenario is customized, be sure to click the "Save" button.

Step 5: Creating an Alert Scenario

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• Then, click the "Create Scenario" icon in the top right.

• Inside of your Singlewire InformaCast console, navigate to "Notifications" -> "Command Center" -> "Scenarios" on the side toolbar.

Step 5: Creating a Clear Scenario

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• Enter the desired scenario name, and choose an icon/color for your alert button.

• Select your preferred Scenario Type. Then, click "Continue."
• For this guide, we will be using the "Standard" scenario type.

Step 5: Creating a Clear Scenario

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• Set a name for your scenario notification. Then, click the "Message Template" dropdown menu and select the Message Template that was created on the previous slide.
• After your scenario is customized, be sure to click the "Save" button.

Step 5: Creating a Clear Scenario

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The following pages will walk through how to add the Newline Secure API connectors to your "Alert" and "Clear" scenarios.

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Step 6: Add the Newline Secure API Connectors to each Scenario

Generate CAP "Alert" Information from Newline Secure

Generate CAP "Clear" Information from Newline Secure

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• To create a Singlewire API Connector to attach to a Singlewire Scenario, we first need to generate the Common Alerting Protocol (CAP) endpoint information for each Newline Secure group.
• Click the "CAP" icon in the device group list to generate CAP integration information.

Step 6: Generate CAP "Alert" Information

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Tips:

• Ensure that "Security Platform" is set to Singlewire.

• Ensure that "Body" is set to Alert.

• Now, you should see a window that contains the API endpoint information for your chosen Newline Secure group (see below).
• Keep this window open, as we will need to copy and paste this information over to the Singlewire InformaCast console.

Step 6: Generate CAP "Alert" Information

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Step 6: Generate CAP "Alert" Information

• In your Singlewire InformaCast console, navigate back to Scenarios and re-open the "Alert" scenario that was created in the previous step.
• Once your "Alert" scenario is open, click "API Connector." Then, select "Add API Connector."

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• 4 - Copy over the Value from your Newline Secure group's CAP information window.

• 5 - Ensure you check the "Encrypt" box.

• 1 - Create a name for your API connector.

• 2 - Copy over the Webhook URL from your Newline Secure group's CAP information window.

• 3 - Copy over the Key from your Newline Secure group's CAP information window.

Step 6: Generate CAP "Alert" Information

• A new window - titled "Add an API Connector" - should appear (see below). Select the "Headers" tab.
• Then, use the CAP Alert information we gathered from Newline Secure to create this connector.

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• After clicking save, you will be sent back to the Scenario Edit Screen. You will now be able to see that the API Connector has been added.

• Tip: Ensure that you click save more than once to finish adding your API Connector to the scenario.

Step 6: Generate CAP "Alert" Information

• Then, click on the "Body" tab and copy over the Body from your Newline Secure group's CAP information window.
• Click "Save."

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• To create a Singlewire API Connector to attach to a Singlewire Scenario, we first need to generate the Common Alerting Protocol (CAP) endpoint information for each Newline Secure group.
• Click the "CAP" icon in the device group list to generate CAP integration information.

Step 6: Generate CAP "Clear" Information

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Tips:

• Ensure that "Security Platform" is set to Singlewire.

• Ensure that "Body" is set to Clear.

• Now, you should see a window that contains the API endpoint information for your chosen Newline Secure group (see below).
• Keep this window open, as we will need to copy and paste this information over to the Singlewire InformaCast console.

Step 6: Generate CAP "Clear" Information

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Step 6: Generate CAP "Clear" Information

• In your Singlewire InformaCast console, navigate back to Scenarios and re-open the "Alert" scenario that was created in the previous step.
• Once your "Alert" scenario is open, click "API Connector." Then, select "Add API Connector."

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• 4 - Copy over the Value from your Newline Secure group's CAP information window.

• 5 - Ensure you check the "Encrypt" box.

• 1 - Create a name for your API connector.

• 2 - Copy over the Webhook URL from your Newline Secure group's CAP information window.

• 3 - Copy over the Key from your Newline Secure group's CAP information window.

Step 6: Generate CAP "Clear" Information

• A new window - titled "Add an API Connector" - should appear (see below). Select the "Headers" tab.
• Then, use the CAP Alert information we gathered from Newline Secure to create this connector.

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• After clicking save, you will be sent back to the Scenario Edit Screen. You will now be able to see that the API Connector has been added.

• Tip: Ensure that you click save more than once to finish adding your API Connector to the scenario.

Step 6: Generate CAP "Clear" Information

• Then, click on the "Body" tab and copy over the Body from your Newline Secure group's CAP information window.
• Click "Save."

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If you have questions or need assistance with the Singlewire Portal, please contact Singlewire Support by submitting a ticket here!

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Congratulations!

You've successfully created Alert and Clear scenarios. These are now available in your InformaCast console and are ready to integrate into existing workflows!

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Centegix Integration with

The following section will provide an overview on how to integrate Newline Secure with Centegix CrisisAlert.

• After pressing the "+" icon, type in a name for your group in the text box. Then, click the "✓" icon.

• Click the "Device" tab from the left menu.
• Then, locate the "Groups" window on the right side of the screen. Press the "+" to add a new group.
• Tip: If you don't see the "Groups" window, you can press the "Groups" icon to open it.

Step 1: Create a Device Group

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View

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Step 2: Register your Devices

There are three methods for enrolling your devices to a Newline Secure Device Group. Click through each option below to learn more!

1. Single device registration through the Newline Secure web portal

2. Bulk device registration through the Newline Secure web portal

3. Registration through the Newline Secure Android app on your Newline panel

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• Input the device's serial number and set a name for the device. Then, click "Next."

• Click the "Device" tab on the left side of your portal. Then, make sure the group you'd like to enroll the panel in is select from the "Groups" window on the right.
• Navigate to and click the blue "Add" button, then select "Add" from the dropdown menu.

Step 2: Single Device Enrollment

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• Click the "Device" tab on the left side of your portal. Then, make sure the group you'd like to enroll the panel in is select from the "Groups" window on the right.

• Navigate to and click the blue "Add" button, then select "Bulk Add" from the dropdown menu.

Step 2: Bulk Device Enrollment

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• Enter your devices into the Excel table and save the import template to your computer (in .xlsx format).

• Download the import template using the provided link.

Step 2: Bulk Device Enrollment

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• Select "Upload' or drag and drop the Excel file into the designated area.
• Then, click the confirmation button to complete bulk registration of your devices.

Step 2: Bulk Device Enrollment

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• Open the Newline Secure application on your Newline panel.
• In the "Registration" window, select "Account Binding."
• Log in with your Newline Secure account information.

Step 2: Registration via the Newline Secure Android App

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• Enter a device name for the display. This is how you will identify it within your Newline Secure portal!
• Then, select "Next."

Step 2: Registration via the Newline Secure Android App

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• Select at least one group for the display to be registered to.
• Then, select "Next" to complete your registration.

Step 2: Registration via the Newline Secure Android App

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• Note: These settings automatically apply globally across all Newline Secure groups and devices.

• On the "Alert Settings" tab, you can customize the alert background image and audio level for your Newline Secure alerts:

Step 3: Customize your Global Alert Settings

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• Watch the video below for a tutorial on how to create and edit alert types within Centegix CrisisAlert.

Step 4: Create your Centegix Alerts

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Now that you have created an alert, we will need to use the API Connectors created by the Newline Secure Portal and set up the IP Integrations in your Centegix CrisisAlert Portal.

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Step 5: Add the Newline Secure API Connectors to the IP Integrations

Generate CAP "Alert" Information from Newline Secure

Generate CAP "Clear" Information from Newline Secure

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• To create a Centegix API Connector to attach to a Centegix IP Integration, we first need to generate the Common Alerting Protocol (CAP) endpoint information for each Newline Secure group.
• Click the "CAP" icon in the device group list to generate CAP integration information.

Step 5: Generate CAP "Alert" Information

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Tips:

• Ensure that "Security Platform" is set to Centegix.

• Ensure that "Body" is set to Alert.

• Now, you should see a window that contains the API endpoint information for your chosen Newline Secure group (see below).
• Keep this window open, as we will need to copy and paste this information over to the Centegix CrisisAlert console.

Step 5: Generate CAP "Alert" Information

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Step 5: Generate CAP "Alert" Information

• In your Centegix CrisisAlert console, click the "Menu" icon on the top right of the screen.
• Then, select "Admin Panel."

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Step 5: Generate CAP "Alert" Information

• Once in the "Admin Panel," navigate to and click on the "IP Integrations" option on the left side toolbar.

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• This will take you to the "New IP Integration" screen, where we will enter the Newline Secure API Connectors information from the previous section. In the slides that follow, we'll look at each drop down.

Step 5: Generate CAP "Alert" Information

• On the "Alert Integrations" dashboard, select "+ Add Integration" in the top right corner.

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• Next, we will select the type of alert to apply. From the dropdown, select the alert type that you created earlier.

Step 5: Generate CAP "Alert" Information

• Click on the "Select Event" dropdown. In this step, we'll be creating an "Open," so select "On Alert Open" from the list.

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Step 5: Generate CAP "Alert" Information

• Next is the "endpoint." For this field, we will copy the "Webhook URL" from the Newline Secure portal (see highlighted in below).
• Then, paste the "Webhook URL" into the "endpoint" field highlighted below:

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Step 5: Generate CAP "Alert" Information

• Now we will choose the "Authentication Scheme." Please select "Basic Auth" from the dropdown menu.
• For "Basic Auth," copy the username and password from the Newline Secure portal and paste them in the appropriate fields in the Centegix CrisisAlert console.

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Step 5: Generate CAP "Alert" Information

• Lastly, we will choose the action type. Select "External POST Request" from the dropdown menu.
• Then, please select "XML" as the object type and paste the Alert "Body" from Newline Secure into the appropriate field.

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• Now that we have created an IP Integration for the "Alert," we will repeat the same steps for the "Clear."

Step 5: Generate CAP "Alert" Information

• Finally, double check that you have entered everything correctly.
• Then, select "Create Integration.

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• To create a Centegix API Connector to attach to a Centegix IP Integration, we first need to generate the Common Alerting Protocol (CAP) endpoint information for each Newline Secure group.
• Click the "CAP" icon in the device group list to generate CAP integration information.

Step 6: Generate CAP "Clear" Information

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Tips:

• Ensure that "Security Platform" is set to Centegix.

• Ensure that "Body" is set to Clear.

• Now, you should see a window that contains the API endpoint information for your chosen Newline Secure group (see below).
• Keep this window open, as we will need to copy and paste this information over to the Centegix CrisisAlert console.

Step 6: Generate CAP "Clear" Information

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Step 6: Generate CAP "Clear" Information

• In your Centegix CrisisAlert console, click the "Menu" icon on the top right of the screen.
• Then, select "Admin Panel."

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Step 6: Generate CAP "Clear" Information

• Once in the "Admin Panel," navigate to and click on the "IP Integrations" option on the left side toolbar.

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• This will take you to the "New IP Integration" screen, where we will enter the Newline Secure API Connectors information from the previous section. In the slides that follow, we'll look at each drop down.

Step 6: Generate CAP "Clear" Information

• On the "Alert Integrations" dashboard, select "+ Add Integration" in the top right corner.

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• Next, we will select the type of alert to apply. From the dropdown, select the alert type that you created earlier.

Step 6: Generate CAP "Clear" Information

• Click on the "Select Event" dropdown. In this step, we'll be creating a "Clear," so select "On Alert Close" from the list.

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Step 5: Generate CAP "Clear" Information

• Next is the "endpoint." For this field, we will copy the "Webhook URL" from the Newline Secure portal (see highlighted in below).
• Then, paste the "Webhook URL" into the "endpoint" field highlighted below:

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Step 6: Generate CAP "Clear" Information

• Now we will choose the "Authentication Scheme." Please select "Basic Auth" from the dropdown menu.
• For "Basic Auth," copy the username and password from the Newline Secure portal and paste them in the appropriate fields in the Centegix CrisisAlert console.

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Step 6: Generate CAP "Clear" Information

• Lastly, we will choose the action type. Select "External POST Request" from the dropdown menu.
• Then, please select "XML" as the object type and paste the Alert "Body" from Newline Secure into the appropriate field.

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Step 5: Generate CAP "Alert" Information

• Finally, double check that you have entered everything correctly.
• Then, select "Create Integration."

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If you have questions or need assistance with the Centegix portal, please contact Centegix Support at support@centegix.com.

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Congratulations!

You've successfully created IP Integrations that will trigger an alert and clear out of existing alerts for a group of Newline Secure devices.

Click here to download the "Newline Secure Certified Admin" badge below!

Course completed!

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You can submit a ticket with our Newline Technical Support Team by phone or online. Please see submission methods below:

• By phone:
• 1-833-469-9520
• Available 8 am to 5 pm CST, Monday through Friday
• Online:
• Submit a ticket online here: https://newlineinteractive.freshdesk.com/support/tickets/new
• You can submit a ticket online 24/7. However, our agents are only available 8 am to 5 pm CST, Monday through Friday.

Need help? Contact us!