Bite de Aprendizagem Mobile

Learning bite

fases do atendimento

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Fases do Atendimento

Veja a seguir as quatro fases do Atendimento. Deve conseguir reconhecer cada uma e agir de acordo com as suas especificidades. Vamos ver melhor:

Início do atendimento Primeiro contacto. Realiza-se o acolhimento, é a primeira impressão. Define o tom das fases seguintes

Concepts

Subject name

Drag the concept to its corresponding gap

The ________ provides an _______ added to our content by helping us capture the ________, prioritize the ________, and make our _______ remember the _______.

value

content

animation

ideas

class

attention

check

Topic

Subject name

Put here a standout title, something that grabs the class's attention

We are visual beings

We are capable of understanding imagesfrom millions of years ago, even from other cultures.

Narrative beings

We teach through stories.They entertain us and help maintain attention.

Social beings

We need to interact with each other. We learn collaboratively.

When carrying out a presentation, two objectives must be pursued: To convey informationand avoid yawns. To achieve this, it can be good practice to create an outline and use words and concepts that help with content assimilation.

What you are reading: interactivity and animation can make the most boring content become something fun. In Genially, we also create our designs to facilitate understanding and learning, so that you level up with interactivity and turn your content into something that provides value and engages.

If you want to provide additional information or develop the content in more detail, you can do so through your oral presentation. We recommend that you train your voice and rehearse: the best improvisation is always the most worked!

Animation provides added value to our content by helping us capture attention, prioritize ideas, and make our class remember the content.

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