Business Units Overview

Service Coordinator

Business Development Manager

Customer Service Specialist

Quotation Specialist

+ INFO

The Key products in Flow Control are Control Valves.

Key Products

The selling and supporting of all control valves

About Flow Control

**Please take a moment to review a little more about each of the key roles found within Flow Control on the sides of this infographic

Application Engineer

Info

Review the following for insight into Flow Control's key products and roles

Flow Control

Service Coordinator

Business Development Manager

Customer Service Specialist

Quotation Specialist

+ INFO

The Key products Valve Automation are Isolation Valves and actuators.

Key Products

The selling and supporting all isolation valves and actuators

About Valve Automation

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Application Engineer

Info

Review the following for insight into Valve Automation's key products and roles

Valve Automation

Service Coordinator

Business Development Manager

Customer Service Specialist

Quotation Specialist

+ INFO

The Key products in pressure management are Pressure Management Products and regulators.

Key Products

The selling and supporting of all pressure management products and regulators

About Pressure Management

**Please take a moment to review a little more about each of the key roles found within Pressure Management on the sides of this infographic

Application Engineer

Info

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Pressure Management

Service Technician

+ INFO

Mechanical Services key products are control valves, isolation valves, regulators, pressure relief valves, and actuators.

Key Products

The Mechanical Service team goes onsite to our customer locations to service all control valves, isolation valves, regulators, pressure relief valves, and actuators.

About Mechanical Service

Info

Review the following for insight into Mechanical Services key services and roles

Mechanical Service

Designer

Project Manager

Service Coordinator

Control System Engineer

Business Development Manager

Customer Service Specialist

Quotation Specialist

+ INFO

The Key products in Automation are Control Systems, Flow Computers, RTUs, Reliability Systems, and the software and servicing for all of these.

Key Products

The selling, supporting, and servicing of all control systems, flow computers, reliability solutions, and the associated software for all

About Automation

**Please take a moment to review a little more about each of the key roles found within Automation on the sides of this infographic

Application Engineer

Info

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Automation

Marketing Specialist

+ INFO

Outside Sales' key services focus on building lasting customer relationships, understanding client needs, and delivering tailored solutions through Applied Control's offerings

Key Services

This team builds and strengthens relationships with clients and prospects by meeting in person, presenting products and solutions, and driving growth within their territories, both through established customer rotations and by identifying new business opportunities

About Sales and Marketing

**Please take a moment to review a little more about each of the key roles found within Outside Sales on the sides of this infographic

Territory Account Manager

Info

Review the following for insight into Sales and Marketing key services and roles

Sales and Marketing

Software Business Development

Consultant

Client Partner

+ INFO

Software Solutions is focused on the rapid growth segments around digital twins, enterprise asset management, autonomous workflows, simulation, AI, & advanced process control. This is a newer department for Applied Control, so more information to come!

Key Products

Unit that is focused on new market differentiation and driving recurrent revenue through subscription and support services.

About Software Solutions

**Please take a moment to review a little more about each of the key roles found within Software Solutions on the sides of this infographic

Customer Success Manager

Review the following for insight into Software Solutions' key services and roles

Software solutions

Quality Assurance Manager

Warehouse Technician

Assembly Technician

+ INFO

Operations' key services include managing logistics, shipping and receiving, inventory organization, and in-house assembly. They ensure efficient and timely product delivery according to engineering specifications, while maintaining rigorous safety and quality standards to support customer satisfaction and business profitability

Key Services

Responsible for the logistics and execution of many of our business activities, like shipping and receiving product, assembly, and quality and safety

About Operations

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EHS Coordinator

Info

Review the following for insight into Operations's key services and roles

Operations

Admin

IT

Accounting

+ INFO

The key service provided by HR, Accounting, IT, and Administrative departments is to support employees by ensuring they have the resources, tools, and assistance needed to perform their roles effectively. These teams prioritize employee well-being, financial security, technological efficiency, and operational smoothness, making employees their main customers and helping create a productive and positive work environment

Key Service

Supports operations by managing employee relations, financial records, technology infrastructure, and day-to-day administrative functions to ensure smooth and efficient business processes

About HR/Accounting/IT/Admin

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HR

Info

Review the following for insight into HR/Accounting/IT/Admin's key functions and roles

HR/Accounting/IT/Admin

Control Systems: A distributed control system is a computerized system that automates industrial equipment used in continuous and batch processes Flow Computers: A specialized device used to measure and manage the flow of liquids or gases in industrial processes RTUs: Remote Terminal Units are a device used in control systems to monitor and control remote equipment Reliability Systems: Devices and software used to ensure that a product or system performs its intended function consistently, over time, and without failure Services: Maintains products and software that we sell throughout the life cycle at the customer site.

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HR ensures that employees are supported in their growth, satisfaction, and well-being while also handling employee relations, conflict resolution, and compliance. By managing these areas, HR's primary role is to empower employees, creating an environment where they can thrive and contribute to the organization’s success Accounting is responsible for ensuring timely and accurate payment processing, running accounts payable and receivable, handling payroll, and overseeing customer invoicing and payment collections. They ensure that employees are paid accurately and on time while providing support for financial questions, offering clarity around compensation, reimbursements, and financial transactions. IT provides technical support to resolve issues, implement new technologies, and optimize systems, ensuring that employees experience minimal downtime and can perform their duties without technological hindrances. Their main service is enhancing employee productivity by creating a seamless and secure technological environment. Administrative employees act as the backbone of the office, providing employees with the logistical and organizational support needed to focus on their primary responsibilities. They ensure that employees can access the supplies, resources, and information, they need to carry out their work efficiently, allowing the company to run effectively on a daily basis

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The Operations team is responsible for the logistics and execution of essential business activities, from shipping and receiving to organizing inventory and performing in-house assembly of complex products like panels and valve assemblies. Working closely with engineering plans, Operations builds and delivers completed assemblies that meet exact specifications—a huge contribution to customer satisfaction. Efficiency and utilization are critical to their work; accurate and timely execution directly impacts profitability and overall business performance. Quality and safety also fall within this team, ensuring both a safe work environment and that our processes consistently produce high-quality products.

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Control Valves: Automated valves that modulate flow in a pipeline

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Pressure Management: Products that manage and protect pressure in a system to keep it at a certain point, or to prevent exceeding a certain point where it can become dangerous or harmful to equipment

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The outside sales team is responsible for building and strengthening relationships by meeting clients and prospects in person, presenting Applied Control's key products and solutions, and identifying new opportunities for growth within their assigned territories. They maintain a rotation of customer visits that varies depending on client need, and work to become customer experts, gaining deep insights into their clients' needs and challenges to find ways Applied Control can best support them. While they aren’t expected to be product experts, their role as "the face of the customer" means they connect clients to the right technical resources and product specialists, ensuring tailored, effective solutions are delivered for every unique need. Outside Sales team is compensated off of top line sales that they bring in from customers.

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The Mechanical Service team maintains products that we sell throughout the life cycle at the customer site. We service products that we sell, but will also service products from competitors too.

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Isolation Valves: are either open or closed, used to isolate flow, or stop flow in a pipeline. These can either be manual or automated Actuation: products that automate valve assembly- control valve or isolation valve. Actuation is basically what physically moves the valve.

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