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Business Units Overview
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Created on November 7, 2024
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Transcript
Flow Control
Review the following for insight into Flow Control's key products and roles
Application Engineer
About Flow Control
The selling and supporting of all control valves
Business Development Manager
+ INFO
Key Products
The Key products in Flow Control are Control Valves.
Quotation Specialist
Info
Service Coordinator
Customer Service Specialist
**Please take a moment to review a little more about each of the key roles found within Flow Control on the sides of this infographic
Valve Automation
Review the following for insight into Valve Automation's key products and roles
Application Engineer
About Valve Automation
The selling and supporting all isolation valves and actuators
Business Development Manager
+ INFO
Key Products
The Key products Valve Automation are Isolation Valves and actuators.
Quotation Specialist
Info
Service Coordinator
Customer Service Specialist
**Please take a moment to review a little more about each of the key roles found within Valve Automation on the sides of this infographic
Pressure Management
Review the following for insight into Pressure Management's key products and roles
Application Engineer
About Pressure Management
Business Development Manager
The selling and supporting of all pressure management products and regulators
+ INFO
Key Products
The Key products in pressure management are Pressure Management Products and regulators.
Quotation Specialist
Info
Service Coordinator
Customer Service Specialist
**Please take a moment to review a little more about each of the key roles found within Pressure Management on the sides of this infographic
Mechanical Service
Review the following for insight into Mechanical Services key services and roles
About Mechanical Service
+ INFO
The Mechanical Service team goes onsite to our customer locations to service all control valves, isolation valves, regulators, pressure relief valves, and actuators.
Key Products
Mechanical Services key products are control valves, isolation valves, regulators, pressure relief valves, and actuators.
Info
Service Technician
Automation
Review the following for insight into Automation's key products and roles
Business Development Manager
Application Engineer
About Automation
The selling, supporting, and servicing of all control systems, flow computers, reliability solutions, and the associated software for all
+ INFO
Quotation Specialist
Key Products
Control System Engineer
The Key products in Automation are Control Systems, Flow Computers, RTUs, Reliability Systems, and the software and servicing for all of these.
Customer Service Specialist
Service Coordinator
Info
**Please take a moment to review a little more about each of the key roles found within Automation on the sides of this infographic
Project Manager
Designer
Sales and Marketing
Review the following for insight into Sales and Marketing key services and roles
About Sales and Marketing
+ INFO
This team builds and strengthens relationships with clients and prospects by meeting in person, presenting products and solutions, and driving growth within their territories, both through established customer rotations and by identifying new business opportunities
Key Services
Marketing Specialist
Territory Account Manager
Outside Sales' key services focus on building lasting customer relationships, understanding client needs, and delivering tailored solutions through Applied Control's offerings
Info
**Please take a moment to review a little more about each of the key roles found within Outside Sales on the sides of this infographic
Software solutions
Review the following for insight into Software Solutions' key services and roles
About Software Solutions
Unit that is focused on new market differentiation and driving recurrent revenue through subscription and support services.
Customer Success Manager
+ INFO
Consultant
Key Products
Software Solutions is focused on the rapid growth segments around digital twins, enterprise asset management, autonomous workflows, simulation, AI, & advanced process control. This is a newer department for Applied Control, so more information to come!
Software Business Development
Client Partner
**Please take a moment to review a little more about each of the key roles found within Software Solutions on the sides of this infographic
Operations
Review the following for insight into Operations's key services and roles
About Operations
Responsible for the logistics and execution of many of our business activities, like shipping and receiving product, assembly, and quality and safety
+ INFO
Warehouse Technician
EHS Coordinator
Key Services
Operations' key services include managing logistics, shipping and receiving, inventory organization, and in-house assembly. They ensure efficient and timely product delivery according to engineering specifications, while maintaining rigorous safety and quality standards to support customer satisfaction and business profitability
Quality Assurance Manager
Assembly Technician
Info
**Please take a moment to review a little more about each of the key roles found within Operations on the sides of this infographic
HR/Accounting/IT/Admin
Review the following for insight into HR/Accounting/IT/Admin's key functions and roles
About HR/Accounting/IT/Admin
Supports operations by managing employee relations, financial records, technology infrastructure, and day-to-day administrative functions to ensure smooth and efficient business processes
+ INFO
IT
HR
Key Service
The key service provided by HR, Accounting, IT, and Administrative departments is to support employees by ensuring they have the resources, tools, and assistance needed to perform their roles effectively. These teams prioritize employee well-being, financial security, technological efficiency, and operational smoothness, making employees their main customers and helping create a productive and positive work environment
Accounting
Admin
Info
**Please take a moment to review a little more about HR/Accounting/IT/Admin on the sides of this infographic
Let's Dive in Further...
Control Systems: A distributed control system is a computerized system that automates industrial equipment used in continuous and batch processes Flow Computers: A specialized device used to measure and manage the flow of liquids or gases in industrial processes RTUs: Remote Terminal Units are a device used in control systems to monitor and control remote equipment Reliability Systems: Devices and software used to ensure that a product or system performs its intended function consistently, over time, and without failure Services: Maintains products and software that we sell throughout the life cycle at the customer site.
Let's Dive in Further...
HR ensures that employees are supported in their growth, satisfaction, and well-being while also handling employee relations, conflict resolution, and compliance. By managing these areas, HR's primary role is to empower employees, creating an environment where they can thrive and contribute to the organization’s success Accounting is responsible for ensuring timely and accurate payment processing, running accounts payable and receivable, handling payroll, and overseeing customer invoicing and payment collections. They ensure that employees are paid accurately and on time while providing support for financial questions, offering clarity around compensation, reimbursements, and financial transactions. IT provides technical support to resolve issues, implement new technologies, and optimize systems, ensuring that employees experience minimal downtime and can perform their duties without technological hindrances. Their main service is enhancing employee productivity by creating a seamless and secure technological environment. Administrative employees act as the backbone of the office, providing employees with the logistical and organizational support needed to focus on their primary responsibilities. They ensure that employees can access the supplies, resources, and information, they need to carry out their work efficiently, allowing the company to run effectively on a daily basis
Let's Dive in Further...
The Operations team is responsible for the logistics and execution of essential business activities, from shipping and receiving to organizing inventory and performing in-house assembly of complex products like panels and valve assemblies. Working closely with engineering plans, Operations builds and delivers completed assemblies that meet exact specifications—a huge contribution to customer satisfaction. Efficiency and utilization are critical to their work; accurate and timely execution directly impacts profitability and overall business performance. Quality and safety also fall within this team, ensuring both a safe work environment and that our processes consistently produce high-quality products.
Let's Dive in Further...
Control Valves: Automated valves that modulate flow in a pipeline
Let's Dive in Further...
Pressure Management: Products that manage and protect pressure in a system to keep it at a certain point, or to prevent exceeding a certain point where it can become dangerous or harmful to equipment
Let's Dive in Further...
The outside sales team is responsible for building and strengthening relationships by meeting clients and prospects in person, presenting Applied Control's key products and solutions, and identifying new opportunities for growth within their assigned territories. They maintain a rotation of customer visits that varies depending on client need, and work to become customer experts, gaining deep insights into their clients' needs and challenges to find ways Applied Control can best support them. While they aren’t expected to be product experts, their role as "the face of the customer" means they connect clients to the right technical resources and product specialists, ensuring tailored, effective solutions are delivered for every unique need. Outside Sales team is compensated off of top line sales that they bring in from customers.
Let's Dive in Further...
The Mechanical Service team maintains products that we sell throughout the life cycle at the customer site. We service products that we sell, but will also service products from competitors too.
Let's Dive in Further...
Isolation Valves: are either open or closed, used to isolate flow, or stop flow in a pipeline. These can either be manual or automated Actuation: products that automate valve assembly- control valve or isolation valve. Actuation is basically what physically moves the valve.
