Housing
Emergency
Living together in the homes
Administration / renting a room
Emergency or crisis
Practical or technical questions
Nuisance
University services
support for functional impairment
Finacial and practical organisation
personal questions
study related questions
medical questions
Practical or technical questions
Internetproblems
DURING opening hours (8am - 8pm)
AFTER opening hours (8pm - 8am) or in weekends
Back to overview
Practical or technical questions
Questions about your room or a common room?
Repair request
Other questions?
Back to overview
Practical or technical questions
WHO IS THE HOME MANAGER IN MY home?
WHO?
Home managersLuc, Emiel and Hilde
Contact
shortages in your room problems in the common kitchen or bathroom cleaning and hygiene ...
Reporting repairs or defects?
homeserve.ugent.be
Back to overview
Practical or technical questions
Homes
Homes
Homes
Fabiola, Heymans & Vermeylen
Canterbury, Göttingen, Groningen & Uppsala
Astrid & Bertha
WHO?
WHO?
WHO?
Home manager Luc
Home manager Hilde
Home manager Emiel
contact?
contact?
contact?
WHERE?
WHERE?
WHERE?
home Astrid (53.01.100.005) - at the enterance on your left home Bertha (40.13.100.055) - glass room next to laundry room
home Vermeylen (55.01.100.023) - ground floor, in the hall to the right
enterance via Stalhof 45 (56.02.100.002), ring 7250 by intercom, floor -1, opposite of elevator
WHEN?
WHEN?
WHEN?
Weekdays 8am-4pm
Weekdays 8am-3.30pm
Weekdays 8am-4pm
Back to overview
Practical or technical questions
Request a repair at
homeserve.ugent.be
Back to overview
Practical or technical questions
WHERE?
WHO?
Housing Home Vermeylen Stalhof 6
Reception Caroline, Sofie, student workers
WHEN?
Monday to Friday 8am - 8pm
Call us or stop by! We are here to help
borrow a vacuum cleaner, cleaning set or ID-reader utility failures multiple internet failures key or tag forgotten/lost problems printer ...
Back to overview
Practical or technical questions
Is it an urgent problem(that needs to be solved ASAP)?
YES
NO
Back to overview
Practical or technical questions
reception
home management
Contact or the during opening hours
Back to overview
Practical or technical questions
WHO?
WHERE?
Emergency & Prevention Office (security) +32 9 264 71 25 +32 800 6 71 25
Housing Home Vermeylen (side of the building) Stalhof 6-8
utility failures multiple internet failures key or tag forgotten/lost noise nuisance heavy blockage or leakage …
Back to overview
Practical or technical questions
WHO?
OPENING HOURS
Studenten Internet +32 9 395 60 00 support@studenteninternet.be
Monday 'till Friday 9am - 12pm 1pm - 6pm
Always mention your home and room number and make the notification as specific as possible (which network, when, which website ...) Problems after 6pm or at weekends and do other residents experience the same problem? Contact the or (after 8pm).
reception
Emergency & Preventon Office
Back to overview
Living together in the homes
WHO?
WHERE?
Residence coach Charlotte
Housing Home Vermeylen (ground floor) Stalhof 6
interacting with other residentsdifficulties in your home or room sharing your story discreetly looking for the right help (inside or outside UGent) but not sure where to start...
Back to overview
Administration
University halls
Private market
Residencies
Back to overview
Administration
WHO?
WHO?
Contact the residence coach of your residence (EDDIES, FIELD, LOOP5, WING)
Accommodatie@ugent.be
rental contracts and bills stopping rent/studies finding a room ...
repairs cleaning costs check-out inventory nuisance ...
Back to overview
Administration
WHO?
Regular students: Radia & Kim Internationals: Myriam & Kim Home Heymans: Nathalie
WHEN?
Monday 'till Friday 8am - 4pm
rental contracts invoices renting a room ...
Back to overview
Administration
WHO?
WHEN?
Private market: Nathalie
Monday 'till Friday 8am - 4pm
info about renting or letting accommodation advice in case of problems ...
Back to overview
Nuisance
Urgent,emergency or after 8 pm
Not urgent
Back to overview
Nuisance (urgent)
WHO?
WHERE?
Emergency & Prevention Office (security)+32 9 264 71 25 +32 800 6 71 25
Housing Home Vermeylen (side of the building) Stalhof 6-8
noise nuisance after 11 pm power outage locked out …
Is there any danger to yourself or (a) resident(s)? Call the Emergency & Prevention Office on the emergency number: +32 9 264 88 88 +32 800 67 888 inside line 88 (phone in hallway)
Back to overview
Nuisance (not urgent)
WhO?
Where?
Residence coach Charlotte
Housing Home Vermeylen (ground floor) Stalhof 6
interacting with other residents difficulties in your home or room sharing your story discreetly ...
Back to overview
Emergency or crisis
WHO?
WHERE?
Emergency & Prevention Office (security) +32 9 264 88 88
+32 800 67 888
inside line 88 (phone in hallway)
Home Vermeylen (side of the building) Stalhof 6
Save these numbers in your phone
fire accident acute psychological distress aggression, threats, transgressive behaviour locked in elevator suspicious odours or smoke intruders in the building ...
Back to overview
Support for functional impairment
WHO?
Where?
Point of contact forfunctional impairment
Team Counseling Student centre Sint-Pietersnieuwstraat 51
contact
- visual impairment
- motor disability
- psychiatric disability
- chronic illness
- other disabilities
- dyslexia
- dyscalculia
- ADHD
- ASD
- hearing impairment
Advice and guidance for students with disabilities:
Back to overview
Financial and practical organisation
WHO?
WHERE?
Social services
Social services Student centre Sint-Pietersnieuwstraat 51
Contact
questions about:
- study costs and financial support
- study grants
- laptop loan
- advance on foreign internship or exchange grant
- financial support or advice
Back to overview
Personal questions
Who?
Where?
Student psychologists
Student centre Sint-Pietersnieuwstraat 51
contact
overthinkingadjustment problems relationship problems assertiveness anxiety...
Back to overview
Study related questions
WHO?
WHO?
WHERE?
Where?
Waar?
Student psychologists
Student counselors
Student centre Sint-Pietersnieuwstraat 51
monitory at every faculty
contact
contact
- lack of study interest or motivation
- procrastination and perfectionism, (exam) stress, fear of failure
- study approach
- memory or concentration problems
- getting stuck with paper/bachelor's thesis/master's thesis
- help with study-related problems
- tutoring in Ba1 subjects
- assistance with exam preparation and feedback after exam results
- help with Bachelor's and Master's thesis
Back to overview
Medical questions
WHO?
Where?
Student doctors
Ground floor Rectoraat Sint-Pietersnieuwstraat 25
contact
physical complaints blood test vaccination ...
Back to overview
Housing Ghent University - Contact
sarah vermeersch
Created on November 6, 2024
Start designing with a free template
Discover more than 1500 professional designs like these:
View
Customer Empathy Map
View
Squares Diagram
View
Customer Journey Map
View
HR Organizational Chart
View
SWOT PRO
View
Branching diagram
View
Fishbone Diagram
Explore all templates
Transcript
Housing
Emergency
Living together in the homes
Administration / renting a room
Emergency or crisis
Practical or technical questions
Nuisance
University services
support for functional impairment
Finacial and practical organisation
personal questions
study related questions
medical questions
Practical or technical questions
Internetproblems
DURING opening hours (8am - 8pm)
AFTER opening hours (8pm - 8am) or in weekends
Back to overview
Practical or technical questions
Questions about your room or a common room?
Repair request
Other questions?
Back to overview
Practical or technical questions
WHO IS THE HOME MANAGER IN MY home?
WHO?
Home managersLuc, Emiel and Hilde
Contact
shortages in your room problems in the common kitchen or bathroom cleaning and hygiene ...
Reporting repairs or defects?
homeserve.ugent.be
Back to overview
Practical or technical questions
Homes
Homes
Homes
Fabiola, Heymans & Vermeylen
Canterbury, Göttingen, Groningen & Uppsala
Astrid & Bertha
WHO?
WHO?
WHO?
Home manager Luc
Home manager Hilde
Home manager Emiel
contact?
contact?
contact?
WHERE?
WHERE?
WHERE?
home Astrid (53.01.100.005) - at the enterance on your left home Bertha (40.13.100.055) - glass room next to laundry room
home Vermeylen (55.01.100.023) - ground floor, in the hall to the right
enterance via Stalhof 45 (56.02.100.002), ring 7250 by intercom, floor -1, opposite of elevator
WHEN?
WHEN?
WHEN?
Weekdays 8am-4pm
Weekdays 8am-3.30pm
Weekdays 8am-4pm
Back to overview
Practical or technical questions
Request a repair at
homeserve.ugent.be
Back to overview
Practical or technical questions
WHERE?
WHO?
Housing Home Vermeylen Stalhof 6
Reception Caroline, Sofie, student workers
WHEN?
Monday to Friday 8am - 8pm
Call us or stop by! We are here to help
borrow a vacuum cleaner, cleaning set or ID-reader utility failures multiple internet failures key or tag forgotten/lost problems printer ...
Back to overview
Practical or technical questions
Is it an urgent problem(that needs to be solved ASAP)?
YES
NO
Back to overview
Practical or technical questions
reception
home management
Contact or the during opening hours
Back to overview
Practical or technical questions
WHO?
WHERE?
Emergency & Prevention Office (security) +32 9 264 71 25 +32 800 6 71 25
Housing Home Vermeylen (side of the building) Stalhof 6-8
utility failures multiple internet failures key or tag forgotten/lost noise nuisance heavy blockage or leakage …
Back to overview
Practical or technical questions
WHO?
OPENING HOURS
Studenten Internet +32 9 395 60 00 support@studenteninternet.be
Monday 'till Friday 9am - 12pm 1pm - 6pm
Always mention your home and room number and make the notification as specific as possible (which network, when, which website ...) Problems after 6pm or at weekends and do other residents experience the same problem? Contact the or (after 8pm).
reception
Emergency & Preventon Office
Back to overview
Living together in the homes
WHO?
WHERE?
Residence coach Charlotte
Housing Home Vermeylen (ground floor) Stalhof 6
interacting with other residentsdifficulties in your home or room sharing your story discreetly looking for the right help (inside or outside UGent) but not sure where to start...
Back to overview
Administration
University halls
Private market
Residencies
Back to overview
Administration
WHO?
WHO?
Contact the residence coach of your residence (EDDIES, FIELD, LOOP5, WING)
Accommodatie@ugent.be
rental contracts and bills stopping rent/studies finding a room ...
repairs cleaning costs check-out inventory nuisance ...
Back to overview
Administration
WHO?
Regular students: Radia & Kim Internationals: Myriam & Kim Home Heymans: Nathalie
WHEN?
Monday 'till Friday 8am - 4pm
rental contracts invoices renting a room ...
Back to overview
Administration
WHO?
WHEN?
Private market: Nathalie
Monday 'till Friday 8am - 4pm
info about renting or letting accommodation advice in case of problems ...
Back to overview
Nuisance
Urgent,emergency or after 8 pm
Not urgent
Back to overview
Nuisance (urgent)
WHO?
WHERE?
Emergency & Prevention Office (security)+32 9 264 71 25 +32 800 6 71 25
Housing Home Vermeylen (side of the building) Stalhof 6-8
noise nuisance after 11 pm power outage locked out …
Is there any danger to yourself or (a) resident(s)? Call the Emergency & Prevention Office on the emergency number: +32 9 264 88 88 +32 800 67 888 inside line 88 (phone in hallway)
Back to overview
Nuisance (not urgent)
WhO?
Where?
Residence coach Charlotte
Housing Home Vermeylen (ground floor) Stalhof 6
interacting with other residents difficulties in your home or room sharing your story discreetly ...
Back to overview
Emergency or crisis
WHO?
WHERE?
Emergency & Prevention Office (security) +32 9 264 88 88 +32 800 67 888 inside line 88 (phone in hallway)
Home Vermeylen (side of the building) Stalhof 6
Save these numbers in your phone
fire accident acute psychological distress aggression, threats, transgressive behaviour locked in elevator suspicious odours or smoke intruders in the building ...
Back to overview
Support for functional impairment
WHO?
Where?
Point of contact forfunctional impairment
Team Counseling Student centre Sint-Pietersnieuwstraat 51
contact
Advice and guidance for students with disabilities:
Back to overview
Financial and practical organisation
WHO?
WHERE?
Social services
Social services Student centre Sint-Pietersnieuwstraat 51
Contact
questions about:
Back to overview
Personal questions
Who?
Where?
Student psychologists
Student centre Sint-Pietersnieuwstraat 51
contact
overthinkingadjustment problems relationship problems assertiveness anxiety...
Back to overview
Study related questions
WHO?
WHO?
WHERE?
Where?
Waar?
Student psychologists
Student counselors
Student centre Sint-Pietersnieuwstraat 51
monitory at every faculty
contact
contact
Back to overview
Medical questions
WHO?
Where?
Student doctors
Ground floor Rectoraat Sint-Pietersnieuwstraat 25
contact
physical complaints blood test vaccination ...
Back to overview