Value Propositions
Learn about all the value propositions used to encourage offices to send us their patients' scripts!
START
INDEX
Click on any of the topics to go to that page
4 · Adherence & Refill Rates
1 · What are value propositions?
2 · DirectRx Value Propositions
5 · Administrative Support
3 · Financial Benefit
6 · Tobramycin Specialty
What are Value Propositions?
Value proposition: clear statement that explains how a service solves a client's problem or improves their situation. Strong value propositions focus on the following:
client needs
benefits
Differentiation
What are the key benefits or improvements they will see by working with us?
How are we better than other pharmacy alternatives?
What specific problem or need does our service address?
Directrx Value propositions
adherence & Refill rates
administrative support
tobramycin specialty
Financial Benefit
Our patient care team keeps patients accountable for taking their medications.
We handle the heavy lifting with Prior Authroizations and let the office know when the patient is low on refills.
We have a team that handles tobramycin dispensing and care.
We have a team of insurance experts for benefit investigations and billing.
We use value propositions to:
- Build relationships and encourage practices to use DirectRx.
- Build relationships and encourage manufacturer reps to advocate for DirectRx.
financial benefit
Insurance & Billing Experts
Rcm
Our insurance experts work with over 9,000 plans to bill all medications and supplies to get the patient the lowest possible cost. Insurances include:
- Medicare Part B: ability to bill medical claims
- Supplemental Plans: manage all supplemental coverage types
- Medicare Advantage: in contract with all major PBMs and understand how to bill both medical and pharmacy coverage
- Commercial: in network with all major payers and enroll in manufacturer copay cards
- Dual Eligible ("Medi/Medi"): industry leaders in navigating dual-eligible billing & committed to growing our capabilities
+info
Financial Benefit
Click on the to Listen to the calls below for insight on presenting the financial benefit value proposition to an office.
Cold call
Some production
Warm Lead
Listen to the cold call to a potenital new pulmnology office.
Listen to this call to a provider's office who has sent us scripts before, but isn't familiar with everything we offer.
Listen to this call to a provider's office who was referred to us by a rep.
To pause a call, click on the button again!
Adherence and refill rates
Patient Care
Patient Education & Adherence Team
DirectRx
Our PEA team is highly knowledgable about the disease states we focus on and how to effectively overcome common concerns COPD patients face. They are available 7 days a week for patient education and assistance.
- Provides consistant patient contact, including welcome calls and monthly refill calls
- Spanish speaking team and education materials available
- Translator service available for other languages
- Mutliple forms of communications (autodialer, texting, emails, etc.)
- Specialty team for handling certian medications
Additionally, our clinical pharmacy team (pharmacists and interns) contact patients once they receive their first package to go over their therpaies, help set up their nebulizer, and answer any questions they have.
provider
Patient
+info
The patient is a patient of the provider's AND our pharmacy. The provider wants to ensure the patient is receiving and taking their medications as prescribed. Using the Adherence and Refill rates value prop is a great way to tie in everything we do for patient care to keep patients on their therapies!
Adherence & Refill Rates
Click on the to Listen to the calls below for insight on presenting the Adherence & Refill Rates value proposition to an office.
Follow Up call
Cold Call
Warm Lead
Listen to the follow up call to an office focused on patient care.
Listen to this call to a provider's office that focuses on how we care for our patients during a website walkthrough.
List to this returned voicemail from a to provider's office who was referred to us by a rep.
To pause a call, click on the button again!
Administrative Support
Clinical Experts & Account Manager Access
Clinical experts
Our team is ready to help offices with the load of paperwork, provide resources, and continually preform clincial interventions for patients. Some examples include:
- Proactively requesting refills when the patient is running low on refills or the prescription is expiring
- Handle the heavy lifting and often complete prior authroizations on the provider's behalf
- Patient Management Programs within our clincial team to educate the patient on their therapy/disease and perform yearly reassessments on the patient's adherence and wellbeing
- Provide the office with resources to keep their patients informed on our services and what to expect from us
+info
Administrative Support
Click on the to Listen to the calls below for insight on utilizing the administrative support value proposition to an office.
Current practice
Cold call
Listen to this call to a provider's office who is familiar with DirectRx and frequently sends us Rxs.
Listen to the cold call to a potenital new office.
To pause a call, click on the button again!
Tobramycin specialty
specialty team
We handle tobi differently
If patients are prescribed Tobramycin, their bronchiectasis has become severe. It is important we do not delay these patients in receiving their Tobi medication, so the specialty team prioritizes getting Tobi sent on time, effectively, and completing any PAs as soon as possible. Our pharmacists go above and beyond for these patients through their tracking of education and reassessments.
Listen to this call for an office that introduces our Tobi hanldling.
Listen to this call for an office that includes a patient update and transitions to Tobi.
The End!
Be prepared to roleplay using these value propositions and polish your scripts around each value prop!
Most local pharmacies can't bill Medicare Part B and most DMEs can't bill Medicare Advantage or pharmacy claims. DirectRx bills nebulized therapies & supplies correctly under Part B.
Nebulized Medication Refill Rates:
- Local Pharmacies: 2-3 refills per year
- DMEs: 5-6 refills per year
- DirectRx: 9-10 refills per year
We lead the industry in refill rates!
Did you know?
Offices can fax, e-scribe, or use our website to send us referrals/documentation.
Value Propositions
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Transcript
Value Propositions
Learn about all the value propositions used to encourage offices to send us their patients' scripts!
START
INDEX
Click on any of the topics to go to that page
4 · Adherence & Refill Rates
1 · What are value propositions?
2 · DirectRx Value Propositions
5 · Administrative Support
3 · Financial Benefit
6 · Tobramycin Specialty
What are Value Propositions?
Value proposition: clear statement that explains how a service solves a client's problem or improves their situation. Strong value propositions focus on the following:
client needs
benefits
Differentiation
What are the key benefits or improvements they will see by working with us?
How are we better than other pharmacy alternatives?
What specific problem or need does our service address?
Directrx Value propositions
adherence & Refill rates
administrative support
tobramycin specialty
Financial Benefit
Our patient care team keeps patients accountable for taking their medications.
We handle the heavy lifting with Prior Authroizations and let the office know when the patient is low on refills.
We have a team that handles tobramycin dispensing and care.
We have a team of insurance experts for benefit investigations and billing.
We use value propositions to:
financial benefit
Insurance & Billing Experts
Rcm
Our insurance experts work with over 9,000 plans to bill all medications and supplies to get the patient the lowest possible cost. Insurances include:
+info
Financial Benefit
Click on the to Listen to the calls below for insight on presenting the financial benefit value proposition to an office.
Cold call
Some production
Warm Lead
Listen to the cold call to a potenital new pulmnology office.
Listen to this call to a provider's office who has sent us scripts before, but isn't familiar with everything we offer.
Listen to this call to a provider's office who was referred to us by a rep.
To pause a call, click on the button again!
Adherence and refill rates
Patient Care
Patient Education & Adherence Team
DirectRx
Our PEA team is highly knowledgable about the disease states we focus on and how to effectively overcome common concerns COPD patients face. They are available 7 days a week for patient education and assistance.
- Spanish speaking team and education materials available
- Translator service available for other languages
- Mutliple forms of communications (autodialer, texting, emails, etc.)
- Specialty team for handling certian medications
Additionally, our clinical pharmacy team (pharmacists and interns) contact patients once they receive their first package to go over their therpaies, help set up their nebulizer, and answer any questions they have.provider
Patient
+info
The patient is a patient of the provider's AND our pharmacy. The provider wants to ensure the patient is receiving and taking their medications as prescribed. Using the Adherence and Refill rates value prop is a great way to tie in everything we do for patient care to keep patients on their therapies!
Adherence & Refill Rates
Click on the to Listen to the calls below for insight on presenting the Adherence & Refill Rates value proposition to an office.
Follow Up call
Cold Call
Warm Lead
Listen to the follow up call to an office focused on patient care.
Listen to this call to a provider's office that focuses on how we care for our patients during a website walkthrough.
List to this returned voicemail from a to provider's office who was referred to us by a rep.
To pause a call, click on the button again!
Administrative Support
Clinical Experts & Account Manager Access
Clinical experts
Our team is ready to help offices with the load of paperwork, provide resources, and continually preform clincial interventions for patients. Some examples include:
+info
Administrative Support
Click on the to Listen to the calls below for insight on utilizing the administrative support value proposition to an office.
Current practice
Cold call
Listen to this call to a provider's office who is familiar with DirectRx and frequently sends us Rxs.
Listen to the cold call to a potenital new office.
To pause a call, click on the button again!
Tobramycin specialty
specialty team
We handle tobi differently
If patients are prescribed Tobramycin, their bronchiectasis has become severe. It is important we do not delay these patients in receiving their Tobi medication, so the specialty team prioritizes getting Tobi sent on time, effectively, and completing any PAs as soon as possible. Our pharmacists go above and beyond for these patients through their tracking of education and reassessments.
Listen to this call for an office that introduces our Tobi hanldling.
Listen to this call for an office that includes a patient update and transitions to Tobi.
The End!
Be prepared to roleplay using these value propositions and polish your scripts around each value prop!
Most local pharmacies can't bill Medicare Part B and most DMEs can't bill Medicare Advantage or pharmacy claims. DirectRx bills nebulized therapies & supplies correctly under Part B.
Nebulized Medication Refill Rates:
We lead the industry in refill rates!
Did you know?
Offices can fax, e-scribe, or use our website to send us referrals/documentation.