Bens presentation

Start

Welcome to Bens Presentation

Questions

My Goals

Bens Presentation

Index

My Ideas

Losses

Customers

Top Spenders

What we do

Introduction

Teamwork is the ability to work together towards a common vision

Good morning, everyone. I’m excited to welcome you all to our annual sales meeting today, we’re not just reflecting on our past successes but also looking forward to the opportunities that lie ahead. We represent a team dedicated to excellence and innovation in our industry. Together, we’ve navigated challenges, celebrated victories, and laid the groundwork for a promising future. In today’s presentation, we’ll dive into my ideas that I need to do, to achieve my goals. Let’s embark on this journey together, ensuring that ACE Plant and Buckingham Plant Hire not only meets but exceeds our ambitious targets. Thank you for being here today!

Introduction

At ACE Plant and Buckingham Plant Hire, we take pride in our extensive experience of over 50 years in the plant hire industry. Our expertise allows us to provide a comprehensive range of high-quality equipment tailored to meet the diverse needs of our clients. We specialise in offering a wide variety of machinery—from excavators and bulldozers to Tractors and Utility Vehicles—ensuring that we have the right tools for every project, big or small. Our commitment to excellence is reflected in our rigorous maintenance standards and our dedication to customer service. Over the years, we’ve built lasting partnerships with clients across various sectors, including construction, waste & recycling, and Events Customers. Our knowledgeable team is always on hand to provide expert advice and support, ensuring that our clients have everything they need to succeed. As we move forward, we remain focused on innovation and sustainability, continuously seeking ways to enhance our services and minimise our environmental impact. Together, we’re not just providing equipment; we’re building a legacy of trust and reliability in plant hire.

What do we do?

Spartan Race

6. Agg Industries

4. Heidelberg

2. Biffa

3. FCC

1. Central fusion

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ACE Top Spenders This Year

5. MML

6. FCC

4. Mick George

2. SER

3. ACE plant

1. Kier Transport

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Buckingham Plant Hires Top Spenders

Veolia Linghall Quarry

UK Remediation

MML

Reeds

Breheney

Ibstock Brick

Customers

Emerging Interests: UTV: Exploring large-scale implementation. Office Visit Invitation: Opportunity to discuss long-term hire options. Potential Collaboration: Buckingham Plant Hire may provide solutions for quarry contracts (currently serviced by Chepstow). Future Goals: Aim to secure additional work and win more long-term contracts.

Total Investment this year: £40,803.08 Support for: Knutton and Redhurst Quarry Minimal Engagement: Ravenshead Large Establishments: 10+ key sites Locations Served: 50+ sites Equipment Focus: Tractors Bowsers Tower lights

Strategies to Secure More Work: • Developed a tailored price list. • Reduced transport costs. • Conducted 2 face-to-face meetings. Future Opportunities: • Potential for Buckingham Plant Hire to work directly with Breheny (contract via RJT to SER). • Focus on building relationships with Mark and Jack—persistence will prevail!

Breheny Spend Overview

• Total Spend This Year: £31,338.08
• Company Profile: Large civils company with multiple sites, including Sizewell.

Current Engagement:

• Primarily hired bowsers, recent inquiries for:
• Excavators
• Operated tractors
• Telehandlers
• Tower lights
• Dust suppression equipment

Key Relationships: Worked closely with Eoin and Mike at Coventry They are happy with our service and have recommended us when possible Goals:Maintain high levels of service Meet Tom, the other site manager

Reeds Spend Overview Current Year Spend: £26,281.15 Last Year’s Spend: £8'432.00 Company Profile: Stabilisation company Equipment hired: Tractors DSU

Project Focus: Secured a large number of projects for Reading and Aylesbury. A major goal for MML is to ensure full Health and Safety compliance. After encountering a few issues, they’ve started using our machines and are now extremely interested in the Spillards system. With the added support from Dom, our Compliance Manager, this has been a significant benefit to them. Future Goals:Aim to increase work for ACE Plant. Maintain high service levels to solidify MML as a key customer.

MML Spend Overview Current Year Spend (Since April): £226,617.94 Last Year’s Spend: £5,715.00 Increase: £220,902.94 Key Relationships: Initial meetings with Dave Richards and Ollie Swain led to significant collaboration.

Current Status: • We are now their first choice for this site at Bicester Heritage. • Based in Bristol, we engaged with the Commercial Director. Future Goals: • Strong potential to secure additional work moving forward.

UK Remediation Overview • Onboarded: End of August • Current Spend: £70,644.56 Customer Context: • Previously dissatisfied with Plant Force as their supplier. • After an on-site meeting, we promptly began supplying equipment. Opportunities Identified: • Bicester Heritage had significant potential for dozers and excavators. • Collaborated closely on hire and operated plant services.

Strategic Actions: • On site supervisor Paul has compiled a list of equipment currently on hire there, for us to create a package deal • Current site manager Nick is leaving in December, presenting potential opportunities with his new company. • My aim is to deepen support and target additional sites, starting with those currently using ACE services.

Veolia Overview • Current Year Spend: £34,824.59 • Site Coverage: 14 locations across the UK according to Syrinx Key Contacts: • Regular discussions with Paul, the site foreman at Linghall, regarding UTV hire.

Pricing has been a major topic of discussion for ACE Plant this year. Companies such as O’Brien Contractors, AMT, Breheny, TKL, and NDG Technology have indicated that our prices are too high. Excavators have been frequently cited as overpriced. For instance, our spot hire rate for an 8T excavator is £455, while GAP offers it at £393.75. Additionally, we receive calls from cold callers asking for prices. If we continue with spot hire prices, are we risking potential hires?

Since I began in January, ACE has lost two key customers: Herriards and Heidelberg at Bulls Lodge Quarry, leading to a total loss of £55,540 (could be more). Heidelberg could have been our largest non-event customer, but this was not the case due to service-related issues. I reached out to Cameron at Bulls Lodge Quarry, but he is currently unwilling to meet and discuss his concerns. My objective is to work closely with the service department to ensure we prevent similar losses in the future. On a positive note, we are already seeing improvements being implemented.

Pricing Concerns

Heidelberg and Herriards

Losses

Website and Marketing Improvements Buckingham Plant Hire and ACE Plant need to revamp their websites. Customers have previously contacted me about Buckingham Plant equipment that we no longer offer. In contrast, ACE Plant is missing key equipment listings, such as our new tower lights, electric UTVs, golf buggies, and GPS storage huts. The current websites look outdated and require updates to reflect our new branding. We also need a new ACE Plant brochure to showcase our offerings when visiting clients on-site. Many customers are unaware that we provide certain equipment, which happens too often. Additionally, a dedicated section for Buckingham Plant Hire in the brochure would be beneficial, highlighting the equipment we offer. While we've started using social media, it presents a great opportunity to promote the company at no cost. I've received a few inquiries through these channels. Moreover, many companies engage in social events like sponsored walks, and it would be fantastic for us to organize similar initiatives. These events are excellent for team building, boosting morale, and supporting charitable causes. Although ACE and Buckingham Plant operate separately, we are gradually beginning to collaborate. I believe that implementing team-building exercises would enhance our teamwork and communication, fostering a culture of mutual support between the two companies. This improved collaboration would ultimately enhance our service, strengthen customer relationships, and lead to increased hires and revenue.

My Ideas

What you see above is a new Excel spreadsheet containing all of ACE Plant's customers, including their site locations and contact information. My goal is to meet with as many of these contacts as possible to build relationships and ultimately increase revenue.

I need to dedicate time to learning about equipment I'm less familiar with, so I can respond to questions with greater knowledge. Additionally, I aim to become more independent by conducting my own research rather than relying on others. I hope that as time progresses, my confidence will continue to increase.

Starting from scratch may not seem like an option now, but it can lead to success.

I am committed to becoming a more effective sales and key account manager and am already enrolled in several courses to support my development. I aim to be an asset to our company by assisting in various areas. I have already drove a machine on several sites and I need to gain experience at the hire desks so I can provide assistance whenever necessary.

My Goals

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Meetings