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Supervisory Management

IDOL courses

Created on November 2, 2024

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Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

Being an effective supervisor involves a blend of leadership skills, communication, and the ability to support and develop your team.

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Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

BUILD

Build and maintain a positive, results oriented environment

Set goals that are outcomes, not activities

Communicate why the results matter, and to whom

Recognize and celebrate accomplishments

Worst supervisors
Best supervisors

Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

F US

OC

Focus on the situation, not personalities

Deal with conflicts as they arise

Get various points of view before you react

Take the approach that there is a solution to every problem

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Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

PRODUCE

Be a productive leader who keeps things moving forward

Q1

results

Look for improvement opportunities for staff

Encourage staff to use and expand their skills and knowledge

Manage the plan, adjusting as needed to deliver results

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Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

LEAD

Lead by example

Follow through on your commitments to staff

Admit your mistakes

Demonstrate accountability and integrity

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Five Principles of Supervisory Management

Build
Focus
Produce
Lead
Cooperate

COOPERATE

Remove interpersonal barriers in the workplace

Demonstrate a demand for respect for the diversity of ideas

Maintain constructive relationships with your staff

Acknowledge problems openly and wisely

Click the people to learn howto build relationships at work

How a Productive Leader Can Improve Your Organization

5%
10%
15%
33%
40%
17%
40%
40%
Bad Supervisor
Good Supervisor
Profit and morale are up, tardiness and turnover are down
Tardiness and turnover are up, profit and morale are down

Benefits of Leading by Example

Build trust between you and your team

Increase productivity through teamwork

Set the standards of success on your team

Inspire the people around you

Your team will put in the effort if they see the same level of commitment from their supervisor.

Have an "open door policy" to encourage your team to communicate with you.

"The work of two is more than double of the work of one."

This will motivate them to produce and build confidence.

Characteristics of The Worst Supervisors
Takes Credit for the Work of Others
Lack of Clear Direction
Unrealistic Expectations
Belittles Others
Inconsistent
Shows Favoritism
Micromanages

How to Deal With Conflict in the Workplace

Determine the type of conflict

Ask both parties to communicate respectfully

Find common ground

Listen attentively to both sides

How to Build Positive Relationships at Work

Improve your communication skills by listening attentively to others and speaking clearly.

Communication

Empathy at work means that you can understand how the other person feels and respond accordingly.

Empathy

One way to be positive and supportive at work would be to check in with colleagues or those you lead.

Be positive

Active listening involves giving your full attention and understanding before speaking.

Active listening

Characteristics of The Best Supervisors

Supportive
Listens
Trains
Leads by Example
Collaborates
Respectful
Consistent