Social Care Career Pathways Tool

Interactive map to help guide you through the different careers, progression opportunities and what your future could look like in social care.

Career Pathways

Adult Social Care

When you start in social care, you should complete something called the Care Certificate as part of your induction. This provides you with the skills and knowledge to start working in the sector.

Getting into Care

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Progress from level two to level three, once you have achieved this qualification and gained some experience, they're lots of opportunities to step up into more senior roles.

Step up in Care

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Considering moving into a management or leadership role, you might want to do a Level 4 Diploma in Adult Care or Level 4 Certificate in Principles of Leadership

Further Progression

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Going further into these roles can often require a Level 5 Diploma in Leadership in Health and Social Care or a professional qualification or a degree.

Additional Progression

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Care Worker

Care Coordinator

Registered Manager

Team Leader

Specialist Coordinator

Senior Care Worker

Rehabilitation Worker

Social Worker

Occupational Therapist

Reablement Worker

Activities Coordinator

Shared Lives Carer

Support Worker

Personal Assistant

Youth Worker

Senior Leadership

Entry-Level

• Participate in additional training for specific needs like dementia care or autism support.
• Pursue qualifications and certifications in health and social care to enhance your skills and opportunities.
• Use your experience to transition into other roles in social care, such as support worker or care coordinator.
• With experience, you can become a lead care worker. You can also move into more senior jobs, like managing people or services, if you get further qualifications.

• You will need to be practical, sociable and patient. Your empowering personality, caring nature, and willingness to help someone explore new opportunities are more important than your previous experience.
• Don’t worry if you’ve never provided this sort of support before. There are lots of training opportunities to support you. Your local Shared Lives scheme will offer you training and support and you’ll have a dedicated support worker to talk to and celebrate your successes.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• To become a Shared Lives carer, you will need to have a Shared Lives carer assessment.
• You may also find vacancies through your local council.

• Supporting them with everyday tasks such as getting up or cooking.
• Teaching them new skills or how to live independently.
• Assisting them to do social activities or access the local community.
• Going on holiday together.
• Going to family parties and events.

Training & Progression

Skills & Qualifcations

Responsbilities

Shared Lives Carer

Shared Lives carer is a support service for adults who have a long-term condition and want to live independently in their community alongside someone else in a supportive house-share.

Progressing Further

Qualifications and Training:

When you’re ready to get on into a management or leadership role you might want to do training or a short course to develop your management or other skills.You can progress into lead or advanced practitioner roles, roles that coordinate activity across an area or roles that require more leadership and management such as team leaders

Progressing to more advanced roles requires more responsibility or greater specialist knowledge and skills, for example you might be expected to implement policies and procedures, problem solve and model best practice.

Get into Social Care

Qualifications and Training

You don't need experience to start in an entry-level role. These jobs offer you an opportunity to make a meaningful difference to people's lives, and gain new skills. If you do not already have a level 2 diploma in care when you start work in a care worker role, then you’ll be expected to complete it as soon as possible. Once you have achieved this qualification and gained some experience, you’ll progress to qualifications which can give you access to more senior roles.

However, there are some qualifications you might want to do to get a taster of what it's like to work in social care:

• Level 1 Award in Preparing to work in the care sector
• Level 2 or 3 Certificate in preparing to work in the care sector

L3: Experienced Roles

Find a job in social care:

• Senior Care Worker
• Rehabilitaton Worker
• Reablement Worker
• Activities Coordinator

If you’ve already built a strong foundation in social care, these experienced care roles are the perfect place to explore advanced opportunities tailored to your expertise.A Level 3 Diploma in Health and Social Care will help you get into these roles however. you can speak to your employer about stepping up in your career.

• Counselling skills including active listening and a non-judgemental approach.

• To be able to use a computer and the main software packages competently.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• To practice as an occupational therapist, you’ll need a degree in occupational therapy that’s been approved by the Health and Care Professions Council (HCPC), and be registered with the HCPC.
• Your employer might ask that you have qualifications in English and number skills. It might also be helpful to have a social care qualification such as a Level 2 or 3 Diploma in Health and Social Care.
• You could start working as an occupational therapy support worker who works with an occupational therapist to give people practical support. You don’t necessarily need any qualifications to do this role.

• Helping people to adjust to their disability.
• Teach and help clients to live independently.
• Providing specialist equipment to help with mobility.
• Help clients with mental illnesses do activities they enjoy.
• Supporting people to adapt their home or vehicle to make them more accessible.
• Support clients, their families and carers and keep notes about progress.
• Helping people to cope with memory or sensory loss.

• Specialise in an area such as elderly care or services for children.
• Go into private practice, education or research.
• Do further training and move into more senior or management roles.
• Work overseas.
• You might also choose to go into other social care roles such as a rehabilitation worker, manager or commissioner.
• There may be opportunities to progress into senior occupational therapy roles and supervise others or work in different services with different people. If you already have an undergraduate degree you could do a postgraduate diploma or masters in occupational therapy to develop your knowledge.

Training & Progression

Skills & Qualifcations

Responsbilities

Occupational Therapist

Occupational therapists help people who have difficulties caused by physical or mental illness, disability, accidents or ageing. You’ll spend time with individuals to find out what they usually do in their day to day life and any challenges they face. You’ll then help them find ways to overcome these challenges.

• Kindness, patience and compassion.
• Good English, numeracy and writing skills.
• Your ability to understand and follow procedures.
• Strong organisational and time management skills.
• Good communication and listening skills.
• An enhanced DBS (Disclosure and Barring Service) check would be required.

• It might be useful to have experience working in a similar role or with vulnerable adults. You can gain this experience through a work placement, from your personal life, through volunteering or as part of an apprenticeship.
• You may also need a social care qualification such as Level 2 or 3 Diploma in Health and Social Care.

• Carrying out assessments within the community to identify what care and support people need.
• Working with other professionals such as social workers and occupational therapists to make sure people get the right help.
• Providing advice about how to use specialist equipment.
• Teaching people daily life skills such as making a cup of tea, or reading braille.
• Organising activities such as sports, drama and educational activities.

Training & Progression

Skills & Qualifcations

Responsbilities

• While in post you could do a vocational qualification such as a Diploma in Health and Social Care or continuing professional development qualification such as an award or certificate in activity provision.
• Opportunities to progress and develop in adult social care and specialise in a certain area or take on more responsibility.

Rehabilitation Worker

As a rehabilitation worker, you’ll help people to live independently, often following an illness or accident. It’s an entry-level role but it’s useful to have some experience working in care or with vulnerable adults.

• With experience and training you could specialise in particular areas like dementia care, stroke management or in supporting people with learning disabilities.
• You could also progress to become an assistant practitioner, deputy service manager or care home manager.
• You may want to go into teaching in a further education college.

• The ability to work well with others.
• The ability to work well on your own.
• To be thorough and pay attention to detail.
• Patience and the ability to remain calm in stressful situations.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• You’ll be required to have a background in health and social care, and it may be desirable to have a level 2 or 3 diploma or apprenticeship in health and social care.
• It is a requirement that you are qualified to the appropriate level.
• You could do a college course in care work, Level 3 Diploma in Health and Social Care or Level 4 Diploma in Health and Social Care Management.

• Supervise a team of care assistants.
• Write care plans.
• Monitor patients vital signs, like blood pressure and heart rate.
• Helping people with personal care such as showering and dressing.
• Carrying out healthcare tasks such as administrating medication and taking temperature checks.
• Deliver training sessions on specialist topics such as end of life care or moving and handling.
• Developing an individuals care plan that outlines the support they need.

Training & Progression

Skills & Qualifcations

Responsbilities

Senior Care Worker

A senior care worker takes on responsibilities for particular areas of work within the service such as end of life care, moving and handling, dementia care or health and safety.

Go Further in your Career

Qualifications and Training:

Going further can often require a Level 5 Diploma in Leadership in Health and Social Care or a professional qualification or a degree.As you progress in your career, you’ll be expected to lead your organisation, take responsibility for service delivery and develop policy and practice. There are lots of ways to develop skills, including undertaking new managerial tasks, training and representing your organisation at external events and meetings.

Some professional roles such as a social worker or occupational therapist require a degree. Other roles might require you to complete a professional vocational qualification.Progressing to more advanced roles requires more responsibility or greater specialist knowledge and skills.

• Informal training & education.
• Formal qualifications such as a Diploma in Health and Social Care (up to Level 5) or specialist subjects like dementia care, communication skills and team leading.
• Over 50 vocational qualifications at all levels including topics such as dementia care, communication skills and team leading.
• Opportunities to progress and develop in adult social care and specialise in a certain area or take on more responsibility.

• Kindness, patience and compassion.
• Good English, numeracy and writing skills.
• Your ability to understand and follow procedures.
• Strong organisational and time management skills.
• Good communication and listening skills.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• GCSE A-C in English and Maths.
• A social care qualification such as Level 2 or 3 Diploma in Health and Social Care.

• Supporting people with social and physical activities as well as basics such as eating and drinking.
• Booking and accompanying people at appointments.
• Assist with personal care.
• Monitoring individuals’ conditions by taking their temperature, pulse, respiration and weight, and possibly helping with medication.
• Support their physical and mental well-being through activities

Training & Progression

Skills & Qualifcations

Responsbilities

Care Worker

A care worker is perfect if you can work independently, prioritise your tasks, and possess strong listening and communication skills. Additionally, you should be able to understand and follow policies and procedures, and have good writing skills for completing care plans.

• Your kindness, patience and compassion.
• Good English, numeracy and writing skills.
• Your ability to understand and follow procedures.
• Strong organisational and time management skills.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• GCSE A-C / 4-9 in English and Maths.
• A social care qualification such as Level 2 or 3 Diploma in Health and Social Care.

• Organising tailored activities to the needs and abilities of individuals, as well as group activities that will bring individuals together.
• Booking external suppliers to provide entertainment.
• Organising trips out in the local community, considering transport arrangements and accessibility.
• Monitoring individuals’ conditions by taking their temperature, pulse, respiration and weight, and possibly helping with medication.
• Leading discussions about the types of activities people would like to take part in.

Training & Progression

Skills & Qualifcations

Responsbilities

• Informal training & education.
• Formal qualifications such as a Diploma in Health and Social Care (up to Level 5) or specialist subjects like dementia care, communication skills and team leading.
• Over 50 vocational qualifications at all levels including topics such as dementia care, communication skills and team leading.
• Opportunities to progress and develop in adult social care and specialise in a certain area or take on more responsibility.

Activities Coordinator

If you like working with people and are active and enthusiastic, this is the job for you. It’s a varied and hands-on role where you’ll organise social activities, help people take part, and work in care homes or day centres, someone’s home or within the community.

• Strong leadership skills and the ability to motivate others.

• The ability to think strategically.
• Good project management and organisational skills.
• Experience working in a social care or health role.
• The registered manager has to be registered with the Care Quality Commission (CQC) in order to work in this role, and they must have relevant qualifications, experience and training to do the job properly.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• The core qualification for social care managers is the Level 5 Diploma in Leadership and Management for Adult Care. You can only do this qualification when you’re working in a management role.

• Overseeing the running of a care service.
• Managing staff so they can perform their roles safely and to the best of their ability.
• Managing budgets and contracts.
• Making strategic decisions about the future and growth of your care service.
• Leading on specific projects or clinical areas, for example setting up a new care service.

Training & Progression

Skills & Qualifcations

• Being a registered care manager isn’t just a job, it’s a chance to turn your care role into a lifelong career. Usually, to get a role at this level, you’ll already have some experience of working in care but sometimes it’s possible to transfer in from a different sector depending what skills you have.
• If you’ve not done so already, we would recommend new care managers undertake the ‘Lead to succeed’ learning programme, Manager Induction Standards and Level 5 Diploma in Leadership and Management for Adult Care. Allow up to 18-months for the completion of all three processes.

Responsbilities

Registered Manager

This is a role where you’ll manage a team of care workers and/or a care service, to ensure your organisation provides high-quality care. They are responsible for ensuring that the service meets all legal and regulatory requirements, and that it provides quality care for their care recipients.

L4: Experienced Roles

Find a job in social care:

• Team Leader
• Care Coordinator

There are lots of ways to develop such skills, including undertaking new managerial tasks, training and developing other staff and representing your organisation at external events and meetings. There's lots of training and support on offer for thos who want to progress, visit North Tyneside Care Academy for further information.

• Your kindness, patience and compassion.
• Good English, numeracy and writing skills.
• Your ability to understand and follow procedures.
• Strong organisational and time management skills.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• GCSE A-C / 4-9 in English and Maths.
• A social care qualification such as Level 2 or 3 Diploma in Health and Social Care.

• Organising tailored activities to the needs and abilities of individuals, as well as group activities that will bring individuals together.
• Supporting your manager to run your workplace according to standards and legislation.
• Acting as a positive role model to colleagues.
• Developing care plans that outline what care and support individuals need.
• Leading team meetings and doing inductions, supervisions and appraisals.
• Working in partnership with other professionals to ensure individuals get the support they need.

Training & Progression

Skills & Qualifcations

Responsbilities

• A Level 3 Diploma in Health and Social Care might be useful to help you step up, or there may be qualifications or training for specific topics such as activity provision, dementia, autism, end of life care or diabetes.
• Progressing to more advanced roles requires more responsibility or greater specialist knowledge and skills, for example you might be expected to implement policies and procedures, problem solve and model best practice.
• There are lots of ways to develop such skills, including undertaking new managerial tasks, training and developing other staff and representing your organisation at external events and meetings.

Team Leader

They take responsibility for the quality of care and well-being of all those who live or use the service. This includes taking responsibility for the planning, co-ordination, and supervision of workers in care settings.

Feedback

If you're looking for career advice or more information on job roles, entry routes and how to progress then please visit the North Tyneside Care Academy website or email Care.Academy@northtyneside.gov.uk

Support & Information

Get in Touch

For any feedback regarding this tool, please get in contact with the email above.

Managerial Roles

Find a job in social care:

• Registered Manager
• Social Worker
• Occupational Therapist
• Specialist Coordinator

Each of these care roles play an important part in enhancing the well-being and quality of life for individuals who need it.These care roles require relevant qualifications which could include an undergraduate degree or a diploma, or you may need to be registered with a regulatory body to practice.

Entry-level roles

Find a job in social care:

• Care Worker
• Youth Worker
• Personal Assistant
• Shared Lives Carer
• Support Worker

There's a variety of options for those new to social care. They include roles in care homes and live-in positions. You'll get on-the-job training to develop skills and confidence.Whether you're interested in working in care homes, providing live-in support or assisting people in the community, you'll get the on-the-job training you need to develop the right skills and build your confidence to get you started.

Step up in your career

Qualifications and Training

When you're ready to step up into a more senior role a level 3 Diploma in Health and Social Care might be useful.You might also want to do training or a short course to develop your supervisory skills. You could also specialise in one area such as dementia, autism, end of life care, moving and assisting, diabetes or stroke care.

As you step up in your career, you’ll be expected to take on more responsibility in your role, use your initiative more and have a greater influence on the way your organisation works. This means you’ll need to develop your skills and knowledge further.

• Planning and organisational skills.
• Good team working skills.
• Digital skills, especially using a computer and assistive technology.
• Good communication skills.
• The ability to motivate others.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• Level 4 Diploma in Adult Care or Level 4 Certificate in Principles of Leadership, such as team leader or care coordinator.
• When you’re ready to get on into a management or leadership role you might want to do training or a short course to develop your management or other skills

• Working with people with a range of needs, dealing with issues such as social isolation, and preventing unnecessary admission to a hospital or care home.
• Visiting people on behalf of a GP or other professional to assess their needs.
• Coordinating care from across different services, including communication and other professionals and community groups.
• Assisting individuals to access support and benefits where appropriate.
• Arranging equipment or assistive technology such as pendant alarms, calendar clocks, hand rails and key safes.
• Reflecting on and evaluating experiences of individuals using locally available support.

Training & Progression

Skills & Qualifcations

Responsbilities

• Progressing to more advanced roles requires more responsibility or greater specialist knowledge and skills, for example you might be expected to implement policies and procedures, problem solve and model best practice.
• Progress to specialised roles such as a social worker or occupational therapist, which involve management and being responsible for ensuring your organisation meets legal requirements, for example a registered manager or CEO.
• These roles can often require a Level 5 Diploma in Leadership and Management for Adult Care or a professional qualification or a degree.

Care Coordinator

You will be responsible for coordinating a person’s care across all areas of health and social care as well as housing and employment support, and provide an individualised support, information and signposting service.

• Level 3 Certificate / Diploma in Youth Work Practice.
• Degree apprenticeships.
• Access to specialised training and workshops including trauma-informed care, mental health support and youth engagement techniques.
• Become a team leader, project co-coordinator or service manager.
• Move into a related career and become a social worker, community development worker or counsellor.

• Excellent communication skills, with the ability to connect with young people, colleagues and families.
• Creativity in designing engaging and developmentally appropriate activities.
• Organisational skills to create engaging events and activities.
• Crisis intervention and problem-solving skills.
• Literacy skills to maintain accurate records.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• Level 2 Certificate in Youth Work Practice

• You can do a professional youth work qualification, which is a degree recognised by the National Youth Agency.
• A postgraduate qualification giving you professional youth worker status.

• To provide support to young people, some of whom may have additional learning, social, emotional or behavioural needs, or be at risk of exploitation.
• To promote the well-being, safety, and social development of young people through informal learning and recreational support.
• Youth work roles may involve working into community centres, outreach work, or supported housing.
• Work with other professionals, like social workers, teachers, probation officers and the police.
• Support their physical and mental well-being through activities.

Training & Progression

Skills & Qualifcations

Responsbilities

Youth Worker

A youth worker plays a crucial role in the lives of many thousands of young people. They bring fun, a sense of structure and a whole host of new opportunities to the people they work with, broadening their horizons, boosting their social skills and giving them a place to simply be themselves.

• The ability to treat people with dignity.

• Good interpersonal skills.
• Good listening and observational skills.
• Build and maintain positive relationships with others and seek their views when needed.
• Be open to new digital knowledge and skills that may enhance performance in the care sector.
• Be caring, compassionate and empathetic towards others, acknowledging the differences between individuals.
• An enhanced DBS (Disclosure and Barring Service) check would be required.

• Supporting individuals with different aspects of everyday living, including housing and finance as well as social activities.
• Supporting people with life skills such as budgeting and cooking.
• Working with the person and their family to design their own care plan.
• Providing emotional support.
• Supporting individuals to improve and maintain their well-being.
• Working in teams with other professionals such as social workers.

Training & Progression

Skills & Qualifcations

Responsbilities

• Moving your practice to a Level 3 standard, potentially through a diploma or apprenticeship route, you can also complete setting-specific areas of practice through the optional units in the Level 3 Diploma in Adult Care or an apprenticeship.
• In any role you’ll have to do some mandatory training; this might include moving and handling, health and safety, food hygiene, fire safety or a condition specific awareness course.
• There should be plenty of opportunities to do additional training at work and this could include classroom based training, e-learning or on the job training.

Support Worker

A support worker helps people who draw on care and support to be able to live their lives, this may involve aspects of personal care, support with everyday life or supporting them to live independently.

• The ability to treat people with dignity.
• Flexibility and time management.
• Patience.
• Good problem solving skills.
• Digital skills to help people with assistive technology.
• The ability to work well with others.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• At least one year’s experience working with individuals care and support needs.
• You could do a college course in care work, Level 3 Diploma in Health and Social Care or Level 4 Diploma in Health and Social Care Management.

• Working with individuals to promote their own independence and choice.
• Working closely with other professionals, including occupational therapists and support workers.
• Supporting people with equipment and assistive technology to help them live independently.
• Providing learning and guidance to individuals to help them do daily living activities themselves.
• Providing support with health related tasks including administrating medication.

Training & Progression

Skills & Qualifcations

Responsbilities

• Continuous professional development can help you advance.
• Dementia care or mental health courses can open new job opportunities.
• Move into senior positions like care coordinator, and continue to develop onto social worker and occupational therapist.

Reablement Worker

A Reablement worker will help people with daily living activities and sometimes provide personal care usually for up to six weeks, to encourage individuals to develop the confidence to carry out these activities themselves and continue living at home.

• When in your role you could do a vocational qualification or a continuing professional development qualification such as dementia, end of life or autism care.
• There may be opportunities to progress into senior personal assistant roles where you’re responsible for organising rotas, training or wages.
• You might also choose to go into other roles such as an advocacy worker, care worker or rehabilitation worker.
• Your employer might pay for you to do these qualifications via individual employer funding, or you could apply for an advanced learner loan to pay for them yourself.

• When you start in your role you should do an induction which includes training necessary for your role such as health and safety, first aid and moving and handling. You might also receive specific training depending on their individual care needs.
• It might also be useful to have experience working in a similar role or with vulnerable adults. You could gain this experience through a work placement, from your personal life, through volunteering or as part of a traineeship or apprenticeship.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• Your employer might ask that you have qualifications showing good English and number skills such as GCSE in English and maths. It might also be helpful to have a social care qualification, but this can be completes once you’re hired.

• Organising and supporting individuals with their social and physical activities.
• Booking and going with individuals to appointments.
• Helping with personal care such as showering and dressing (although not all PA roles involve personal care).
• Supporting with tasks around the house such as shopping, cleaning and cooking.
• Monitoring their health for example measuring body temperatures or administering medication.

Training & Progression

Skills & Qualifcations

Responsbilities

Personal Assistant

A personal assistant is ideal if you have the the ability to work on your own initiative, good listening and communication skills, display flexibility and good time management as well as interpersonal skills.

• Good communication skills.
• Coordination and organisational skills.
• The ability to motivate others.
• Negotiating skills.
• You’ll also need in depth knowledge about your area of specialism and keep up to date about policies and best practice in this aspect of care.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• Level 3 or above Health and Social care diploma
• Experience working in a managerial role in a care setting
• Experience working as a Care/Support Worker

• Training staff about your aspect of care.
• Ensuring everyone can access the care and support they need.
• Developing and putting policies and procedures in place.
• Working with a range of other statutory and volunteer organisations to coordinate care services.
• Implementing specific projects about your area of specialism.

Training & Progression

Skills & Qualifcations

• If you’ve progressed to a lead or advanced practitioner role, you can go further into a more advanced management or professional role with greater responsibility, leadership or influence.
• These roles can be very specialised such as a social worker or occupational therapist, or involve management and being responsible for ensuring your organisation meets legal requirements, for example a registered manager or CEO.
• These roles can often require a Level 5 Diploma in Leadership and Management for Adult Care or a professional qualification or a degree.

Responsbilities

Specialist Coordinator

Become a Specialist Coordinator and specialise in one area of care such as dementia, end of life care, mental health, substance misuse or moving and handling, and take responsibility for coordinating this aspect of care.

• Counselling skills including active listening and a non-judgemental approach.
• Problem solving skills to advise people on the best support for them.
• Sensitivity and understanding.
• Digital skills to keep records and find information online.
• The ability to accept criticism and work well under pressure.
• An enhanced DBS (Disclosure and Barring Service) check would be required.
• You could do a Social Worker Level 6 Degree Apprenticeship, which takes around 3 years.
• You’ll need experience of working with vulnerable groups or children for most courses and jobs.
• If you already have a 2:2 (second class) degree, you could do an intensive, work-based training programme to gain a master’s degree or postgraduate diploma in social work.

• Finding out what type of care and support the person needs.
• Doing assessments to make sure people continue to get the right care.
• Offering information and counselling.
• Intervening when people need support or safeguarding.
• Keeping records and writing reports.

• During your first year as a social worker, your employer might offer you professional development, like the Assessed and Supported Year in Employment (ASYE).
• Regular supervision.
• A training and development plan.
• Time to meet your training and development needs.
• Study for a postgraduate MA in Advanced Professional Practice with a local authority.
• Research or study for a PhD
• Move into management
• Become a practice educator and train and mentor students

Training & Progression

Skills & Qualifcations

Responsbilities

Social Worker

Social Workers support lots of people including older people, those with learning disabilities, physical disabilities and mental health conditions such as people with depression, anxiety, schizophrenia and personality disorders.