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Transcript

start

Get all the candy!

halloween escape

go!

You've got your pumpkin ready for the spookiest night of the year. Your mission: navigate through five haunted houses, solve theirriddles, and amass a bone-chillingtreasure trove of candy. ๐ŸŽƒ๐Ÿ‘ป๐Ÿฌ

escape halloween

1

๐Ÿ”’

๐Ÿ”’

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๐Ÿ”’

Candy obtained

Go house to house!

knock

Alert! Witches nearby!Dare to knock?

Witch's house

knock

knock

B. When in public areas of the property

A. When completing assigned task

When should you be wearing your uniform at work?

1/6

C. When your manager is around

knock

knock

C. You share a post that your property posted about their new menu items.

A. you have a Clemson football play eat at your restaurant

Which situation is it appropriate to post about your job on social media?

2/6

B. You share a bad review of your restaurant and say it is a lie.

B. HIV

A. Strep Throat

Which of the following is NOT an example of a bloodborne pathogen?

3/6

C. Hepatitis C

B. Show the guests the locations of emergency exits when they sit down.

A. Know how to use the fire extinguisher

How should you be prepared for a potential fire to occur?

4/6

C. Always be counting the number of guests in your section

B. Not bothering guests while they are eating

C. Guestsโ€™ leaving good reviews about excellent service

Which example will bring the most customers to your property?

5/6

A. Telling guests to return after their meal

C. Getting your work done first

B. Being a team player

What is the secret to property success?

6/6

A. Keep out of other peopleโ€™s way

continue

Candy obtained

You've passed the first test and scored some candy.Keep it up!

Spooktacular!

โœ”๏ธ

๐Ÿ”’

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๐Ÿ”’

2

Candy obtained

Go to the next house!

knock

A wolf is on the loose! Got the guts to knock?

House of the Wolf

knock

knock

C. Look the customer in the eye when they speak to you

B. "Are you buying lots of expensive things this weekend?"

A. "What's your favorite movie?"

Which situation is an appropriate way to speak to a guest?

1/6

C. You should always call a guest by their first name

B. You should never call a guest by their first name, only last name

A. You can call a guest by their first name if they requested that you do so

When is it okay to call a guest by their first name?

2/6

B. three

C. five

A. one

You should answer the phone within ___ rings.

3/6

knock

knock

C. Immediately contact your manager

B. Apologize but tell them there isnโ€™t anything you can do to help

A. Ask the guest to come up with a better solution

If a guest is unhappy and you are not able to resolve their complaint, what should you do?

4/6

C. Let the kitchen staff know when guests are getting ready to leave so they can plan for more guests

B. Stand by the table and pre-bus immediately.

A. Ask guest all necessary questions about their food orders

How can you be a team player and help the kitchen staff?

5/6

knock

knock

C. The kitchen is extremely busy and the place where most accidents occur

B. The kitchen is a great place for guests to go see

A. The kitchen is a fun place for staff to hang out

Which of the following is a TRUE kitchen fact:

6/6

continue

Candy obtained

You've outsmarted the wolf, and your candy bag grows.

Awesome!

โœ”๏ธ

๐Ÿ”’

3

๐Ÿ”’

โœ”๏ธ

Candy obtained

Go to the next house!

knock

An electrifying house,are you up for it? โšก

Frankenstein's House

knock

knock

C. Wash your gloved hands the same way you wash bare hands

B. Wash your hands only after going to the bathroom

A. Wash your hands in food prep sinks

Which of the following hand washing precautions is true?

1/6

C. If I am on thyroid medication, can I still eat the fried oreos?

B. How many calories does the tuna salad have?

A. Can I substitute the baked potato for french fries?

As a server, you should be able to answer which of the following questions:

2/6

C. Poaching

B. Sauteing

A. Frying

When you prepare food by browning it in a small amount of hot fat, this is called:

3/6

knock

knock

C. Speed Rail

B. Ramekin

A. Chafer

What is the name of the bar item used to hold popular bottles of liquor?

4/6

C. Once a month

B. As needed

A. Once a shift

How often do sidestations need to be restocked?

5/6

C. The glass, just donโ€™t touch the rim of the glass with your fingers

B. An ice scoop or tongs

A. Your hands

What tools do you use to place ice into drinking glasses?

6/6

continue

Candy obtained

You've unraveled the mysteries of Frankenstein and scored more candy.

You rock!

โœ”๏ธ

๐Ÿ”’

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4

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Candy obtained

Go to the next house!

knock

A mummy in the house!Shall we?

House of the Mummy

C. The drink has a straw

B. The garnish is correct

A. The guests are ready to order

When you serve beverages, you should check before serving them to make sure that what is correct?

1/6

knock

knock

C. Using words that make the food sound appetizing

B. Only suggest the expensive menu items

A. Telling guests the meals you donโ€™t like

Which of the following upselling techniques works best?

2/6

knock

knock

C. "We have an incredibly soft and moist choclate cake that melts in your mouth!"

B. "Our bread is not cooked fresh."

A. "Our salmon is nice."

Which of the following is the CORRECT way to upsell a beverage or food order?

3/6

C. Trying to embarrass the waiter and make them feel bad

B. Doing the restaurant a favor by giving them the opportunity to fix their mistake

A. Just trying to get something for free.

When a guest complains about his or her meal what are they doing?

4/6

C. When they are halfway done with their meal.

B. After they have taken a few bites

A. If they flag you down to ask for something.

When you give guests their food, when are you supposed to come back to check on the table?

5/6

C. Anticipating guest needs

B. Upselling

A. Pre-busing

What is another term used to describe maintaining tables by removing items guests are no longer using during the meal?

6/6

continue

Candy obtained

You've unraveled the mummy's secrets and baggedmore candy.

Fantastic!

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5

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Candy obtained

There is only one house left!

knock

Last stop, Dracula's House!Do we dare?

Dracula's house

knock

knock

C. You shouldnโ€™t suggest after-dinner items

B. They are a great way for the restaurant to make more money

A. The restaurant meal sizes are too small

Why should you suggest after-dinner items?

1/6

C. Ale and Lager

B. Draft and Bottled

A. Light and Keg

How is beer classified?

2/6

C. By flavor

B. By color

A. By alcohol content

How is wine classified?

3/6

C. Give the person alcohol anyways

B. Ask for a second ID or for the person to tell you what the address on the ID is

A. Call the police immediately

A guest has ordered a beer, you suspect that the ID they have given you is fake, what are you supposed to do?

4/6

knock

knock

C. Tell them they are way too drunk and wonโ€™t get any more service at your bar.

B. Tell them that you care about their safety and can no longer serve them.

A. Tell them they are no longer welcome and have the bouncer remove them.

How should you deny alcohol service to a drunk guest?

5/6

knock

knock

B. On the left side of the tray

C. On the center of the tray

A. Around the edge of the tray

If you are carrying drinks on a tray, where should they be placed on the tray?

6/6

continue

Candy obtained

You've bested the one and only Dracula, and your candy bagis bursting.

You're a legend!

Your journey has been fang-tastically amazing, and your candy haul is out of this world!

You did it!

exit

back

If you exit you will return to the start of the game and you will lose your progress

Are you sure you want to go out?

try again!

Oh! You have failed...