Guestroom Attendant Halloween Review

halloween escape

Get all the candy!

start

escape halloween

You've got your pumpkin ready for the spookiest night of the year. Your mission: navigate through five haunted houses, solve their riddles, and amass a bone-chilling treasure trove of candy. 🎃👻🍬

go!

Go house to house!

Candy obtained

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Witch's house

Alert! Witches nearby! Dare to knock?

knock

C. Hand Lotion

1/6

Which of the following can be found on a cleaning supply caddy?

A. Mops

B. Trash bags

knock

knock

2/6

Where would you put toilet and facial tissue?

A. Guestroom Attendant's Cart

B. Cleaning Caddy

B. Stop what you are doing and search the building for their jacket.

3/6

A guest asks if you have seen their lost jacket. What should you do?

A. Escort the guest to the lost and found

C. Accept responsibility for their loss

A. a dry sponge and glass cleaner

4/6

What should you clean the mirror with?

C. Water and damp sponge

B. A damp sponge and glass cleaner

A. The inside of the toilet tank

5/6

What part of the toilet should you clean first?

C. The outside of the toilet

B. The inside of the toilet bowl

B. A famous person staying at the hotel

6/6

What is something you might post on social media about your hotel?

A. A special rate or event that the property has coming up

C. A coworker told you she is leaving her job and you are sad she is leaving

Spooktacular!

You've passed the first test and scored some candy. Keep it up!

Candy obtained

continue

Go to the next house!

Candy obtained

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House of the Wolf

A wolf is on the loose! Got the guts to knock?

knock

1/6

Which security rule applies to hotel employees?

A. Don't let anyone use your key

B. Never announce a guest's room number out loud

C. Both rules apply to all hotel employees

knock

knock

2/6

Which of these is a personal appearance expectation at work?

A. Don't wear perfume or cologne

B. Women should wear make-up

C. Dying your hair no more than three colors

3/6

When you are doing inventory at work, what is most important?

A. Throw away extra linens

B. Memorize the numbers instead of writing them down

C. Take your time counting the supplies

4/6

When cleaning a guest room,

A. Dust first

B. Vacuum first

C. Vacuum last

5/6

When cleaning the guest bathroom floor:

A. Start at the far corner and work towards the door

B. Use the bathtub as a bucket for your cleaning solution

C. Put up a "wet floor" sign until the floor dries

6/6

What must you remember when using the hotel's pool?

A. Follow all property rules and guidelines

B. Remember that guest use of the property comes first

C. Both of the above

Awesome!

You've outsmarted the wolf, and your candy bag grows.

Candy obtained

continue

Go to the next house!

Candy obtained

✔️

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Frankenstein's House

An electrifying house, are you up for it? ⚡

knock

1/6

What should you do if you find a sick guest in a room?

A. Have the front desk call a doctor

B. Immediately call 911

C. Ask if the guest wants medical attention

knock

knock

2/6

What type of room should you usually clean last?

A. Vacant and Dirty

B. Stayover

C. VIP room

3/6

Which of the following is important for key control?

A. Don't loan anyone your key

B. Let guest into rooms if they ask

C. Take your housekeeping key home with you

4/6

What should you do if you cannot solve a guest complaint?

A. Tell the guest to solve the problem

B. Immediately contact your manager

C. Apologize but say you can't help any further

5/6

When a guest asks you to let them into a hotel room, you should:

C. Call your manager to open the door

B. Let the guest into the room but record it on your room sheet

A. Send the guest to the front desk

knock

knock

6/6

Which of these is a deep cleaning task?

A. Cleaning hair out of the tub drain

B. Flipping or rotating mattresses

C. Dusting lamps

You rock!

You've unraveled the mysteries of Frankenstein and scored more candy.

Candy obtained

continue

Go to the next house!

Candy obtained

✔️

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House of the Mummy

A mummy in the house! Shall we?

knock

1/6

What should you do if you find a pet in the guest room?

A. Call animal control

B. Try to clean around it

C. Tell the front desk or your supervisor

knock

knock

2/6

How do you respond if a guest does not want their room cleaned?

A. Have the front desk double check with them

B. Clean the room anyway

C. Note the request on your assignment sheet

knock

knock

3/6

Where can you water down chemicals?

A. The bathroom

B. The housekeeping department

C. In the lobby

4/6

What is an accommodation a blind guest may need?

A. menu in Braille

B. a notepad to communicate

C. a "grab bar" the shower

5/6

Who is responsible for reporting maintenance needs?

A. All employees

B. Maintenance department

C. Housekeeping department

6/6

Late room check-outs should be cleaned:

A. Early in your shift

B. Later in your shift

C. Not at all

Fantastic!

You've unraveled the mummy's secrets and bagged more candy.

Candy obtained

continue

There is only one house left!

Candy obtained

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Dracula's house

Last stop, Dracula's House! Do we dare?

knock

1/6

How do you vacuum the guestroom?

A. Move all the furniture to vacuum underneath it

B. Begin in the corner farthest from the door

C. Plug the vacuum cleaner in the outlet farthest from the door

knock

knock

2/6

Which topic would you find in the MOD manule?

A. a front desk log book

B. an arrivals list

C. emergency procedures

3/6

How can you protect yourself from bloodborne pathogens?

A. Wear a protective mask

B. Wear latex gloves

C. Wash your hands after coming in contact with blood

4/6

What do you use to clean windows and chrome?

A. damp cloth

B. glass cleaner

C. scrub brush

5/6

What item can you use to dust hard to reach places?

A. chair

B. small ladder

C. feather duster

6/6

Which of the following options is a finishing touch?

A. Dusting mirrors

B. Setting the heater to property standard

C. Vacuuming under furniture

knock

knock

You're a legend!

You've bested the one and only Dracula, and your candy bag is bursting.

Candy obtained

continue

You did it!

Your journey has been fang-tastically amazing, and your candy haul is out of this world!

Are you sure you want to go out?

If you exit you will return to the start of the game and you will lose your progress

back

exit

Oh! Wrong answer!

try again!