SPECIFIC VOCABULARY

English: Technical vocabulary

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Technical vocabulary

Readings

PREPARAION

TL

GVEC

CI

Warm up questions

Let’s begin by talking about different professions you know and their main activities or characteristics. Think of one profession and give us clues. We will try to guess it correctly.

00:00

• Location
• Hours
• Work conditions
• Tools they use

00:00

In pairs talk about...

A job that requises excellent communication skills

A work that requirest teamwork and cooperation

How to mantain job satisfaction

Describe the typical daily tasks of a Foreign Trade Technician.

Discuss the importance of negotiation skills in this field.

A project you work on that taught you valuable skills

What are some potential career paths in international commerce?

Reading text describing their job

CI

TL

GVEC

Jobs and tasks

Foreign Trade Technician Customs Agent International Sales Technician Negotiation

Customs ManagementDocumentation and Compliance Market Analysis Operator Transport Logistics Technician Warehouse Manager

Inventory ManagementDocumentation Management Sales Coordinator Section Manager in a Store Space Design Window Display Setup

Tasks

Jobs

Source: www.britishcouncil.org/learnenglish

Reading & Vocabulary

Check

TRANSPORT AND LOGISTICS

• Traffic Manager for Road Passenger Transport Companies
• Operations Manager
• Transport Company Manager
• Road Passenger Transport Inspector
• Bus Station Manager
• Road Transport Manager
• Road Transport Services Sales Representative
• Road Transport Services Administrative Assistant
• Road Transport
• Company Manager
• Circulation Manager
• Transport Agent
• Freight Agent
• Traffic Manager in Transport Activities
• Administration Manager in Land, Air, Sea, and Multimodal Transport

SALES GVEC

• Sales Manager
• Sales Representative
• Commercial Agent
• Store Manager
• Section Manager in a Store
• Technical Salesperson
• Sales Coordinator
• Telemarketing Supervisor
• Merchandiser
• Visual Merchandiser
• Commercial Space Designer
• Point of Sale Promotions Manager
• Commercial Space Implementation Specialis

INTERNATIONAL COMMERCE JOBS

• Foreign Trade Technician
• Foreign Operations Technician for Financial and Insurance Entities
• International Trade Administration Technician
• International Trade Assistant or Deputy
• International Trade Agent
• International Marketing Technician
• International Digital Marketing Technician
• International Sales Technician
• Assistant to the International Commercial Operations Department
• Freight Forwarder
• Ship Consignee
• Logistics Operator
• Warehouse Manager
• Transport Logistics Technician
• Logistics Coordinator
• Reverse Logistics Technician

INTERNATIONAL COMMERCE JOBS

• Foreign Trade Technician

MAIN TASKS FOR THAT JOB

• Customs Management: Execute and control all customs tasks according to applicable regulations, ensuring compliance with customs procedures and adapting to international customs regulations.
• Documentation and Compliance: Prepare and manage all necessary documentation for international trade, including import/export paperwork, tariff classifications, and ensuring adherence to trade laws and regulations.
• Market Analysis: Conduct market research to identify potential markets and opportunities for international trade, analyzing trends, demands, and competitors in different countries.
• Logistics Coordination: Coordinate the logistics of transporting goods internationally, including working with freight forwarders, shipping companies, and customs brokers to ensure timely and cost-effective delivery.
• Negotiation and Contracts: Negotiate terms and conditions with international clients and suppliers, ensuring favorable agreements and contracts that comply with legal and regulatory requirements.
• Risk Management: Assess and manage risks associated with international trade, including political, economic, and logistical risks, and develop strategies to mitigate these risks.
• Customer and Supplier Relations: Maintain strong relationships with international customers and suppliers, providing support and resolving any issues that arise during the trade process.

TL

• Transport and logistics

MAIN TASKS FOR THAT JOB

• Overseeing Daily Operations: Ensuring that all operations are carried out in an efficient and cost-effective manner.
• Process Improvement: Continuously improving operational management systems, processes, and best practices.
• Resource Management: Managing resources such as manpower, equipment, and materials to ensure optimal utilization.
• Quality Control: Implementing quality control processes to ensure products and services meet or exceed customer expectations.
• Strategic Planning: Developing and implementing strategic plans to improve operational efficiency and achieve organizational goals.
• Compliance: Ensuring that the organization’s processes remain legally compliant.
• Budgeting and Forecasting: Managing budgets and forecasts to improve profitability.
• Team Leadership: Recruiting, training, and supervising staff to maintain a skilled and motivated workforce.
• Performance Monitoring: Tracking and analyzing key performance metrics to identify areas for improvement.

INTERNATIONAL COMMERCE JOBS

• Instructions: Pair up with a partner. Take turns asking and answering questions about the main tasks of a customs worker. Use the prompts below to guide your conversation.

What does customs management involve?

What kind of documentation is a customs worker responsible for?

INTERNATIONAL COMMERCE JOBS

• Foreign Trade Technician

Vocabulary ExerciseInstructions: Match the vocabulary words on the left with their correct definitions on the right. 1. Customs Management 2. Documentation 3. Market Analysis 3. Logistics Coordination 4. Negotiation 5. Risk Management 6. Compliance 7. Freight Forwarder 8.Tariff Classification 9. Supplier Relations

A. The process of preparing and managing all necessary paperwork for international trade. B. The act of ensuring that all activities adhere to laws and regulations. C. The process of identifying potential markets and analyzing trends and demands. D. The coordination of transporting goods internationally, ensuring timely and cost- effective delivery. E. The process of managing and mitigating risks associated with international trade. F. The act of negotiating terms and conditions with international clients and suppliers. G. The management of customs tasks according to applicable regulations. H. A company or person that arranges the transport of goods on behalf of shippers. I. The classification of goods for the purpose of determining tariffs and duties. J. Maintaining strong relationships with suppliers to ensure smooth trade operations.

WRITING An informal email

Check

Game

Match the department with its functions

Sales and marketing Logistics Marketing Finance Human resources Legal Information tecnology Operations Research

Monitoring stock levels and ensuring the right products are available.

Creating plans to promote the company’s products and services.

Hiring new employees and integrating them into the company.

Keeping accurate financial records and preparing financial statements

Handling legal disputes and representing the company in legal proceedings6.

DESCRIBING YOUR JOB And you? What do you do? What are your responsibilities? What do you need to do your job? What are your feelings regarding your job? Imagine you are of these jobs, would you be able to make a brief description of them? - sales manager - marketing staff - accountant

Business collocations

Match the collocations:

A. Match each adjective to a noun to form collocations related to work.1. regular ......2. key ......3. new ......4. busy ......5. successful ......6. effective ......7. working ......8. team ......9. conference .....10. professional ......

a. projectb. development c. schedule d. updates e.communication f. opportunity g. decision h. call i. relationship j. meeting

Business collocations

Match the collocations:

B. Complete the sentences with the work-related collocations above. 1. We have a .................................... every Monday to discuss our weekly goals. 2. Despite his ...................................., he always makes time for his family. 3. The .................................... was a result of hard work and excellent teamwork. 4. She provides .................................... on the project's status, so we are on the same page. 5. We offer .................................... programs to help employees enhance their skills. 6. .................................... is essential for the success of any team. 7. The .................................... in the sales department has many employees excited.

ANSWERS reunión de equipo horario ocupado éxito del proyecto actualizaciones regulares desarrollo profesional comunicación efectiva nueva oportunidad

Discussion

What would you

Thanks!

a.hernandeziranzo@edu.gva.es

Esto es un párrafo listo para contener creatividad, experiencias e historias geniales.

Answers: G A C D F E B H I J

DESCRIBING YOUR JOB I work as a sales assistant in big clothes store. I'm responsible for greeting and serving customers from the moment they enter the shop. Sales assistants are expected to advise customers and answer any queries they may have, from stock availability and details of special offers to a product’s price. I have to understand the products we sell, so I can give as much information as possible. It's also my job to work in the tills from time to time.For this job, you need special qualifications, for example a degree in Sales and Commercial Spaces Management. Of course, you need to be a people person because you will deal with customers everyday. You also need to be good at taking orders and managing deliveries.I find my job really stimulating. I've always loved working in contact with people, so this job is perfect for me. However, it can get a bit exhausting sometimes, for examplewhen you have to stay until the closure of the shop or when you have to deal with complaints. But on the whole, I really enjoy my work. I can't imagine doing anything else. ANSWER ORALLY:

1. What are some of the responsibilities of a sales assistant in a big clothes store?
2. What qualifications are mentioned as necessary for the job of a sales assistant?
3. What aspects of the job does the sales assistant find both stimulating and exhausting?

1. team meeting 2. busy schedule 3. successful project 4. regular updates 5. professional development 6. effective communication 7. new opportunity

Exercise A - Answer key 1. d 2. g 3. f 4. c 5. a 6. e 7.i 8. j 9. h 10. b