Kreative Halloween Escape Room

START

Kreative HALLOween

ESCAPE ROOM

INTRODUCTION

Your client has suddently disappeared out of thin air. You and your cluster must work together to find key pieces that only the client would have known... Can you navigate the escape room and still achieve your certification?

turn back

Each station gives quizzes and riddles to challenge your inquiry skills

Asking deeper questions is the only way you can escape

yes we can

no way!

What is the rationale behind the goals?

Isn't the client supposed to do this kind of work?

Where does our client track their measurements?

The missing goals

Your client wrote down goals for their strategic plan, but no other information was given before they vanished... What question would we ask to start us in the right direction?

Build the feature based on your assumption of what the client meant

Wait until the next meeting and hope the client provides more details

Ask clarifying questions to fully understand the client's requirement

the Vanishing Requirement

Your team is in a meeting with the client, who explains an important new requirement for the product. However, the requirement is vague. You need to figure out exactly what the client meant to ensure the product aligns with their needs. What’s the best next step to get clarity on the client’s vague requirement?

Ignore the missing documentation since the project was delivered successfully

Conduct a mtg with the project team to collect missing information and update the documentation

Backfill the documentation by making educated guesses

Mystery of the Missing Documentation

During an audit, you find that key documentation related to a recent project is incomplete. The project was delivered on time, but the lack of documentation could cause issues later. What’s the best approach to handle the missing documentation?

You're doing great... Keep it up!

OR ELSE!

What events led to the mansion's haunting, and how did they shape its legacy?

How many ghosts are said to roam the halls?

What are the main features of the mansion?

Ghostly Insights

In a haunted mansion filled with secrets, what question would you ask to distinguish between mere ghost stories (superficial knowledge) and the true history of the mansion (deeper understanding)?

Error Rate - The number of errors per project

Time to Resolution - The average time taken to resolve client issues

Client Feedback - Direct feedback from clients on services provided

Metrics of mystery

During your quest to find the missing client, you discover a performance metrics dashboard. It reveals various KPIs. Which of the following KPIs would be the most critical to analyze in understanding the effectiveness of your processes and ensuring client satisfaction?

Where are the documents stored?

What are the key objectives for this project?

What tools are we using?

In the midst of chaos, with projects galore, A new team awaits, but there's trouble in store. With the client now lost and deadlines drawing near, What’s the first question to make things clear?

Count Process-ula

CLIENT CATASTROPHE

HERE COME THE GHOULS...

HURRY!

What was the initial deadline for completing this work product?

What are the key components of this work product?

What challenges did we face in developing this product, and how did we overcome them?

Unmasking the Truth

In a spooky graveyard where each tombstone holds a story, what question should you ask to uncover the true significance of a work product rather than just its surface-level details?

Ignore the encryption method entirely, as it’s not clearly defined

Ask the client for clarification on which encryption method they prefer and explain the trade-offs

Select the most expensive encryption method to show you’re providing the best solution

SPOOK-CURITY DILEMMA

You’re reviewing the client’s security protocols and notice that one of the requirements mentions "secure encryption methods" but doesn’t specify which method should be used. There are multiple options, and you know each has different strengths. How should you proceed to ensure compliance with the requirement?

Implement optimizations across all areas without asking for further details

Ask the client specific, targeted questions about what “better performance” means to them

Assume that they mean the software should run faster and focus only on that

GHOSTLY INSIGHTS

The client mentions that they want “better performance” from the next software release, but they don’t specify what aspect of performance is lacking. Your team is unsure whether it’s about speed, stability, or something else. What should you do to better understand the client’s need for “better performance”?

pending results...

BACK to KREATIVE'S lUNCH & lEARN SESSION

RIP to my dinner...*crying*

CONGRATS! YOU MADE IT OUT ALIVE! THE MONSTERS WILL HAVE TO WAIT...

You should be headed back into the Lunch & Learn session to talk about your key takeaways from the game! Thanks for Playing!

Rejoin the SESSION

TRY AGAIN (IF YOU DARE...)

You're

ZOMBIE FOOD!