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Transcript

Steps to avoid conflict

Talk about what the problem is with a calm and chill tone of voice.

establish ground rules

Question and clarify

Compromises

Agreement

Monitor/follow up

Set rules on the negotion, like no yelling, fighting etc. Decide if you are using peer mediation or a regular negotiation.

Have active listiening ears, clarify if somone dosen't understand. Identify each other needs and concerns.

Find solutions and comprimieses to your problems.

Sgin to approve you've both come to a agrrement. Or have formal approval.

Track progress to make sure the aggrement is going weel. Follow up on the negotiation.

calm down

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