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Ladder of Leadership

Ladder of Leadership

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Ladder of Leadership

This month’s sales figures are not great, we need to shake things up. You need to make it clear to the team that this isn’t acceptable​

What do you think is happening here?​

What do you want to do about this?​

OK. what are you going to do ?​

But we’ve got other staff available who have been freed up to cover those roles​

Customers aren’t getting to know about the new products we’ve got. What more do you know?​

We’ve had some issues with connectivity. It’s taking the team longer to upload data and get details to client​

I have recruited 5 new agency staff on a minimum 4 week contract and they started this morning​

I intend to upgrade the software, there is a small cost, but we were due to upgrade in 6 months

I think it’s worth investing in an upgrade on the software, but it’s your call on this…..​

We did well in the first two months, but it’s dropped off this month​

OK, will do ​

Change to survey

Looking at the different levels of the Ladder,

Level 5, congratulations you are working with intentLevel 1-4, How can the ladder help you move towards Intent?Level 6 or 7, what might the possible risks be if people are making decisions that no one else is aware of?

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Ladder Safety

No Jumping

No Pushing or Pulling

Balance

PracticeFor the next 2 weeks we invite you to practice using the Ladder of Leadership in your conversations with your team members. What do you notice about the questions or statements that they make? Use the Ladder to move one rung up the Ladder, for example, asking ”What do you see? What do you think? What would you like to do ? Etc What do you notice about the response from your team members?

Title 2

Experiment

What do you notice about the questions or statements that they make?

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  • Use the Ladder to move one rung up the Ladder, for example, asking
  • ”What do you see? What do you think? What would you like to do ? Etc
  • What do you notice about the response from your team members?