Les acteurs du tourisme

Les professionnels du tourisme : qui sont-ils ?

Travailler dans le marché du tourisme

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Un acteur du tourisme peut être une personne individuelle, comme un touriste ou un chauffeur de taxi. Il peut s’agir d’un groupe de personnes comme un groupe d’étudiants ou une famille. Il peut s’agir d’une entreprise ou d’une organisation.L’industrie du tourisme est l’une des plus grandes industries au monde. Cela signifie que de nombreux individus, groupes et organisations sont impliqués à un niveau ou à un autre.

Les acteurs du tourisme

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Par le biais du Ministère, d'offices et de sociétés, le gouvernement s'occupe du développement du produit, de la promotion et de l'accueil afin de maintenir la destination concurrentielle. Il agit à travers des politiques et des programmes (une politique définit les principes et les règles qui régissent un secteur d'activités, alors qu'un programme est l'instrument de réalisation d'une politique).La commune, le département, la région et l’EtatÀ chacun de ses niveaux correspond une institution de tourisme. Les plus connues restent les offices de tourisme qui agissent au niveau communal. Leur principale mission est l’accueil, l’information et la promotion du tourisme auprès des visiteurs. Les offices de tourisme font l’objet d’un classement, non obligatoire, de 1 à 4 étoiles. Ce classement se fait en fonction des aménagements et services de l’office de tourisme.

Le gouvernement

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Ce sont des organismes créant et vendant des séjours touristiques avec différentes prestations (transport, hébergement, activités, excursions, guide etc.) à des agences de voyages ou à une clientèle directe. Ils proposent des formules de voyage prêts faites sous forme de forfait.En France, le secteur reste dominé par quelques grands groupes tels que le Club Meb ou encore Nouvelles Frontières.

Les Tour Opérateurs (TO) ou voyagistes

Les premières entreprises de la distribution sont évidemment les agences de voyages. Elles proposent l’ensemble des prestations liées au tourisme. La billetterie représente l’essentiel de leur activité (près de 75 %), devant la vente de voyages organisés. Les agences proposent d’autres services, comme la location de voiture, la réservation d’hôtel ou la vente d’assurances. Elles peuvent également produire leurs propres voyages, comme le ferait un voyagiste.Si vous travaillez dans une agence de voyages, les brochures des TO seront, avec l’écran d’ordinateur et le téléphone, votre outil de travail quotidien.

Les distributeurs

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• Les compagnies aériennes: ce sont des entreprises de transport aérien, nationales ou internationales, qui transportent des passeger ou du fret. Elles proposent des:

- vols réguliers (vols assurées par les compagnies régulières, selon un planning annuel périodique, à des heures fixes; il n'y a pas de variation en fonction des saisons);- vols charter (vols affrétés par un voyagiste pour effectuer un ou plusieurs vols ponctuels à une date précise, en dehors des créneaux de vols réguliers; souvent saisonniers);- vols low-cost (vols à bas coûts, permettant souvent d'avoir des tarifs plus intéressants que des vols traditionnels; ils prévoient une seule classe, des services réduits au minimum, pas de repas, pas de places attribuées à l'avance etc.).

Les transporteurs (1)

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Les autocaristes: entreprises de transport en commun routier par autocar (aussi dit car"); ce type de transport s'addresse particulièrement aux personnes âgées, aux familles et groupes d'amis.Le transport maritime:- le ferry-boat ou ferry (bateau équipé pour transporter d'une rive à l'autre d'un lac, d'un fleuve, d'un bras de mer, des trains, des wagons, des véhicules routiers avec leurs passagers)- la croisière (bateau embarquant des passagers pour un voyage touristique en mer, avec des arrêts généralement organisés dans différentes villes tout au long du voyage)- le bateau-mouche (un type de navette utilisée pour le tourisme fluvial à Paris ainsi qu'à Strasbourg et Lyon)- d'autres...

Les transporteurs (2)

Le transport ferroviaireC'est le transport sur rails permettant la circulation de trains, tramways, tram-trains, funiculaires et métros. Il est utilisé pour le déplacement de personnes et de marchandises/fret.La SNCF (Société nationale des chemins de fer) est l'entreprise ferroviaire publique française, qui gère le réseau ferré national. Elle offre différents types de trains:- les TGV (trains à grande vitesse) = trains qui relient les principales villes (même hors de France) et qui peuvent atteindre une vitesse jusqu’à 320 km/h;- les TER (trains express régionaux) = ils relient les petites villes des régions aux grands axes ferroviaires;- les Intercités = ce sont des trains de grandes lignes hors TGV; ils relient différentes villes de France- etc.

Les transporteurs (3)

Image d'un TGV

Résumé: tous les acteurs du tourisme

Attention team! 🌈 Now that we have our map and know where we are heading, it's time to dive into the heart of our adventure: the development activities. 🛠️ During this stage, we are going to discover new content and practice skills that will be fundamental to achieve our great goal: the final product we are creating. Each piece of information is a tool we add to our toolbox that will help us build that product at the end of the road. That's why it's important to be very attentive and take advantage of every moment to learn and grow. Are you ready to embark on this phase of exploration, discovery, and construction? Let's go for it! 🚀💡

Development activity II

In this phase, we immerse ourselves in the exploration of new concepts and relevant data. Get ready to absorb key information and reflect on its meaning and application in our task. It's time to expand our cognitive horizons!

Exercises

Entry of new information

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It's time to put what we've learned into practice! In this activity, we will test our creativity and skills by applying the acquired concepts to solve specific challenges. Let's get to work to bring our ideas to life!

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Development activity II

Attention team! 🌈 Now that we have our map and know where we are heading, it's time to dive into the heart of our adventure: the development activities. 🛠️ During this stage, we are going to discover new content and practice skills that will be fundamental to achieve our great goal: the final product we are creating. Every piece of information is a tool that we add to our toolbox to help us build that product at the end of the road. That's why it's important to be very attentive and take advantage of every moment to learn and grow. Are you ready to enter this phase of exploration, discovery, and construction? Let's go for it! 🚀💡

Development activity III

In this phase, we immerse ourselves in the exploration of new concepts and relevant data. Get ready to absorb key information and reflect on its meaning and application to our task. It's time to expand our cognitive horizons!

Exercises

Entry of new information

Activity of development III

Assessment Tool

It's time to put what we've learned into practice! In this activity, we will test our creativity and skills by applying the acquired concepts to solve specific challenges. Let's get to work to bring our ideas to life!

Activity

Development activity III

We're almost there, Team! 🌟 It's time for synthesis.🎨📚 After all we've learned and practiced, it's time to bring together our knowledge and skills to bring our final product to life. Let's combine everything we know and can do into a creation that we can showcase, exhibit, and share. This stage is crucial: it's when everything makes sense and we see how each piece of the puzzle fits into place. Let's organize our ideas, polish our work, and prepare them for the big moment. Ready to put all your effort and creativity into this final phase? It's time to shine and show the world what we're capable of! Let's get to work, team!🚀💫

Synthesis activity

Assessment Tool

Explore the power of synthesis in this activity where you will test your skills to summarize and condense key information. Get ready to highlight the essential and communicate clearly and concisely.

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Synthesis activity

Great job, Team! 🌈 Now that we've created something amazing together, it's time to reflect. 🤔💡This final stage is as important as the previous ones: evaluation and metacognition. It's our time to become detectives of our own learning, exploring not only what we've learned, but how we've done it. Let's ask some key questions: What new things did we discover? How did we face the challenges during this journey? And most excitingly, where can we apply all this that we've learned in the future? This reflection helps us better understand our learning process, makes us more aware of our skills, and prepares us to use this knowledge in new adventures. Ready for this final mission of self-exploration and future planning? It's time to look back so we can move forward with more strength! 🚀📘

Evaluation activity

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In this assessment activity, we will test the knowledge acquired and the skills developed during the learning situation. Get ready to demonstrate your creativity, technical skill, and ability to work in a team. It's your time to shine!

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Rememberto post!

Interactivity and animation can be key elements in creating impactful visual resources. From tables to charts, leverage these tools to simplify data and enrich your audience's understanding. Remember, visual communication is effective and captivating.

Designing the Visual Experience

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It's time to get down to business. Use your creativity and technical skills to bring your concepts to life. Take advantage of interactivity and animation to make your tables, infographics, and graphics come to life, captivating your audience with every detail.

Bringing Your Ideas to Life

Agile Pedagogy PDF

The moment of truth has arrived! In this final stage, we will organize our work and ensure that everything is ready for its presentation. Review your visual project, prepare the necessary materials, and practice your presentation to ensure that you convey your message clearly and confidently. You are ready to shine before your audience!

Preparing the Final Presentation

A great title

Review your work and make sure that each element contributes to the overall narrative. Eliminate the superfluous and focus on the essential to create a cohesive and persuasive experience. Synthesis is the key to conveying your message clearly and effectively.

Connecting the Threads

Explore new techniques and tools to enhance the visual impact of your content. Experiment with different styles and effects to capture your audience's attention and convey your message in a memorable way.

Enhancing Your Visual Impact

Do not settle for the ordinary. Perfect every element of your project, ensuring that each interaction and animation contributes to the clarity and understanding of your message. Attention to detail makes the difference between good and exceptional.

Refining Your Creation

Before diving into creation, develop a detailed plan. Define your goals, identify the necessary tools, and outline the design of your visual resources. A solid planning will ensure an effective andconvincing result.

Working with Vision

Take a moment to critically evaluate your work. Did you achieve your goals? Does your visual content meet the expectations of your audience? Use the feedback to identify areas for improvement and continue refining your creative and technical skills.

Reflecting on Your Creation

A great title

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Explore your imagination and let creativity flow. Visualize the impact your work will have by using interactive and animated tools. Get ready to captivate your audience and make your content stand out!

Inspiring Creativity

Start your exploration journey with this thinking routine. Begin by identifying what you know. Then, delve into your questions and interests. Finish by creating something unique, reflecting your learning. This approach ensures you an enriching and personalized educational experience.and personalized.

Thinking routines

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