Persona Emily

Goals and Aspirations

Main Goals and Drivers:

Barriers to Learning

• Difficulty understanding industry-specific terminology and regulations. • Learning to apply theoretical knowledge to real-world scenarios.

• Understand the fundamental components of a lyophilizer.
• Familiarize herself with the common instruments, controls, and safety mechanisms used in lyophilizers.

• Develop a basic understanding of current Good Manufacturing Practices (cGMP) as they apply to lyophilizers.

Perception of Digital Learning

Personal Data

• Is familiar with digital learning as she just graduated from college. • Prefers when there is an audio aspect to the learning.

Name:

Alex

Short Bio:

Emily is a recent graduate with a degree in Chemical Engineering. She is excited to start her first full-time job in the pharmaceutical industry, specifically in the Commissioning and Qualification (C&Q) field. Emily is familiar with general engineering concepts, but her practical experience is minimal. She is eager to learn and is highly motivated but may struggle with technical jargon or industry-specific processes.

Technology

Technology Considerations

Digital Learning Preferences

• Will have two laptops, for the client and the company. She cannot access company information on her client’s computer and vice versa.

• Is provided with a company smartphone.

• Will be on site for the client and have access to their wi-fi.

• Interactive training with real-world examples.

• Visual aids like diagrams and flowcharts.

Who is it?

Age: 22 Job: Validation Engineer Location: Madison WI Time with CAI: Will start on Monday, November 4, 2024

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