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Transcript

  • Allows customers to quickly sign in to their existing Customer Portal account to make payments, report a claim, view their insurance cards, or contact their agent.
  • Don’t have a Customer Portal account?
    • Visit https://www.ncfbins.com/payments to sign up.
    • Once registered, download the mobile app and enjoy 24/7 availability to these important insurance needs.

NCFBINS App: Basic Facts

  • Customers can make a payment with a bank account or a credit/debit card.
  • They can also view their Billing Notices.

Make a Payment

Customers can view policies details, access Proof of Insurance, monitor active claims, and quickly see if any payments are due.

Your Policies

The credentials used to log in to the App are the same as the ones used for the Customer Portal.

App Log In

Sample Highlights
  • Report a claim on registered automobile and property policies.
  • Monitor progress on active claims.
  • View closed claims.
Claims

Need to view more detailed Claims information? Navigate to the App's dedicated Claims Page.From here customers can: