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Transcript

GET SCAM SMART

EXPERT ADVICE

EXPLORE

Top Tips To Stay Scam Safe

Steps if you've been scammed

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By Dr Dhouha Kbaier

ACTION FRAUD

GOV UK

EXPLORE

CITIZENS ADVICE

STUDY Cyber Security

5 TIPS TO STAY

SCAM SMART

DON’T respond to unexpected calls, emails or texts without checking who they’re really from.

DO report every scam, even if it didn't work on you. Scams often go unreported.

DO use secure, trusted Wi-Fi connections when accessing sensitive information.

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DO stop and get someone’s opinion if you feel pressured to make a quick decision or if you feel rushed.

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DO verify URLs and never click suspicious online links and attachments.

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5 ACTIONS TO TAKE

SCAMMED

DO immediately contact your bank via trusted methods.

DO gather all details of the scam.

IF YOU THINK YOU'VE BEEN

If you think you’ve been scammed, it might not be too late to stop it if you act fast. Your bank can help you to freeze any cards or bank accounts if they’ve been compromised.

Such as names, contact details, what information you have shared with them (including passwords or PINs), whether you’ve paid any money and what method you used to do this.

DO report every scam.

DO change your passwords immediately if you think they've been compromised.

DO monitor your accounts for any unusual activity.

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Use strong, unique passwords for each account.

• If it’s a call – hang up, find a number you can trust and call back using that. • If it’s your bank – call back using the number on the back of your bank card. • If concerned, dial 159 to be connected securely to most UK banks.

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• Before clicking, hover over the link to reveal the full URL and check if it matches the official website address —watch out for misspellings or extra characters.• When in doubt, manually type the website URL into your browser rather than clicking a link, as this reduces the risk of landing on a fake site designed to steal your information.

How?

• No legitimate organisation will object to you asking a friend, family member, or colleague for their opinion. Nor will it object to you saying no, or delaying your decision.

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• Forward suspicious texts to 7726, and e-mails to report@phishing.gov.uk • Call Action Fraud on 0300 123 2040

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(England, Wales and Northern Ireland)

• In Scotland, report to Police Scotland by calling 101