Halloween Quiz

October 16, 2024

Team Barkles

Agenda

• Updates
• Reminders
• Metrics
• Spotlight

Reminders

• Company wide survey - 5 min, anonymous, 10/16

• Missing/Exp doc
• Pulling own report?
• Pulling from VMS? Or email sent from contact?

• Client Communication - keep the line open
• Q3 Bonus payout - 10/25
• PB Coding

Updates/Did You Know?

• CLA/CL Pairings
• CLA duties

• Sheina CLA ATL
• Our CLAs are independent

CLA Daily Expectations:

• Val que - minimum # to be validated per day 125. The goal is 200.
• Daily Qualifications - minimum # is 10 per day. The goal is 15.

Metrics

• Team AOTS - 94%
• Highest AOTS on Team 100% Gabby & Maria!
• Val Que Biz - 2 hours
• Average Qual time - 1 hour
• Compliance Tickets - Avg. Days Aging - 3

Spotlight

I'ts me! 😆

• Outdoors
• Paper To Do List
• Asking for help
• Laughing 🤣

Things that make work easier:

2 truths and a lie:

• The first person I trained to be a CL was Aleesa Allen.
• My parents and I do a Halloween contest almost every year.
• I own more fall/winter clothes than my summer resort wear. 🧥

anyone dressing up for halloween?

Questions