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Consumer Goods for Similarweb
SW Enablement
Created on October 10, 2024
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Transcript
The Pitch Deck
Examples
CPG: Consumer Packaged Goods
what to say
what to write
Apparel & Beauty
Durables
FMCG
We are by far the category leader when it comes to understanding the omni-channel landscape.We combine insights on your competitors' performance with online market data—everything from engagement and traffic to conversion rates and on-site search. Our Consumer Goods clients use our data to optimize both online retailer and DTC strategies.
To navigate the evolving e-Commerce landscape, harnessing accurate and comprehensive digital data is not just an advantage—it is a necessity. Similarweb is the #1 tool for understanding the Consumer Goods landscape, providing unparalleled insights to optimize both online retailer and DTC strategies. Stay ahead of trends and drive growth across all channels with Similarweb.
The Elevator Pitch
The Value Prop
Page 1 /3
Consumer Goods
Consumer Goods companies primarily operate on a wholesale* business model, manufacturing & marketing consumer products under its own brand name. They may or may not have a D2C sales channel.Note: CPG is sometimes used to describe FMCG brands, Consumer Goods is all encompassing.
Consumer Goods Industry Data Needs
DataScience
Data
Teams
Departments
Brand Marketing
Land
Expand
ConsumerMarket Insights (CMI) or Strategy
Strategy
Category and/orProduct Mgmt
Category Management
Digital Marketing
Marketing
Performance Mktg & Retail Media
e-Commerce Management
Channel Management & Trade Strategy
Account & Customer Management
Sales
Consumer Goods Departments & Teams that use data
Page 2 / 3
Annual Vendor Negotiations (Amazon), Joint Business PlansWhen brands re-up their relationships with their retailers
AVN, JBP
Retail media investment
Trade Spend
New Product Development
NPD
Where products are sold
Distribution
Page 3 / 3
Units Sold
Velocity
The product's end userThink: the baby eating cheerios (consumer), purchased by the mom (shopper), at Target (customer)
Consumer
The person purchasing the productThink: a mom (shopper) buying cheerios for their baby (consumer) at Target (customer)
Shopper
Retail Partner The business buying goods at wholesale - NOT the end user. Think Target, Nordstrom, Home Depot, Trader Joe's
Customer
ProductThese terms are interchangable
Product, Assortment, Variant
WTF did they just say? consumer goods jargon
Consumer Packaged Goods The term used for FMCG the US, NOT a catch-all for the consumer goods industry
CPG
Introducing Similarweb
How We HelpUnderstanding brand awareness, omnichannel consumer behavior, and competitors' strategy drives effective campaigns
Product fit
Personas
Data UseAudience measurement tools
Pain PointsDifficulty in measuring upper funnel performance and brand awareness across channeIs and benchmarking to competitors If marketers can't get the right message in front of the right audience, then they can't achieve effective ROAS, risking budget cuts and blame for poor sales performance
ResponsibilitiesTop funnel advertising; develop and execute omni-channel/ integrated marketing campaigns to drive brand and/or product awareness and sales. Maintain brand website and product content.
Brand Marketing
Marketing Manager
Campaign Manager
Brand Manager
Digital Marketing Specialist
Sold through drug, department stores, specialty beauty shops, and online platforms
Examples
Sales Channels
Sub-Categories
Product Characteristics
Driven by brand identity and trends, often utilizing marketing and influencer strategies
Business Model
Seasonal and trend-driven items that can vary in price and demand
Clothing/apparel, makeup, skin care, high end wellness products
L'Oréal, Unilever, Adidas
Products related to clothing, cosmetics, and personal care, often trendy and seasonal
Apparel & Beauty
How Coty uses Similarweb
How we helpExternal category and competitive data draws a picture of the market, driving effective strategies
Product fit
Business Manager
Key Account Manager
Sales Manager
Personas
National Account Manager
Data UseFirst-party sales data (Qlikview, BW, SAP). Limited data from customers (retailers), primarily consisting of basic share-of-market.
Pain PointsBalance sales volume, profitability and inventory; manage top line (revenue) and bottom line (profitability) Not knowing where the maximum opportunity lies in the market.Limited data shared by retailers, lack of visibility into the competitive landscape and how products are performing on shelf.
ResponsibilitiesOwn account P&L. Manage day-to-day relationships with customers (retailer) and the ‘buyer’ or ‘vendor manager,’ in mos. Negotiate contracts, range assortment and pricing & promotions.
Account Management
*Consumer Market Insights
How we helpSimilarweb provides the external market view, competitor analysis and consumer behavior insight for effective strategic planning
Product fit
Personas
Data UseMarket research databases, consumer behavior analytics, and competitive intelligence tools to derive insights that shape business strategies. Consumer & industry trends through search, social, and survey data.
Pain PointsCMI: need to consolidate different types of data, to provide a comprehensive view for decision making and monitoringStrategy: Consolidating dispert data sources to develop a reliable market view
ResponsibilitiesCMI: Analyze consumer and market data to be used by other teams for decision making.Strategy: Use consumer and market data to inform growth and acquisition strategy.
CMI* or Strategy
Strategy Analyst
Shopper Marketing Manager
Market Research Analyst
Consumer Insights Lead
Budget owned by sales, campaign execution owned by marketing
How We HelpBenchmarking advertising effectiveness against competitors and keyword research facilitates effective camapaign targeting
Product fit
Personas
Data UseDigital advertising platforms, performance analytics tools, A/B testing data
Pain PointsBudget Allocation Issues: Ongoing competition for budget, compounded by lack of clarity regarding KPIs and R&Rs.Lack of competitive analysis, benchmarking and consistent metricsData Access: Significant amounts of digital data is necessary to execute campaigns effectively.
ResponsibilitiesData-driven advertising generating leads and driving sales through pay-per-engagement campaigns, including retail media. Often involves collaboration with external agencies.
Performance Marketing & Retail Media
Digital Marketing Manager
Head of Performance Marketing
Retail Media Lead
Performance Marketing Manager
Data Use Leverage digital data for campaign planning and segmentation, consumer sentiment, brand health, and brand awareness.
Pain Points Struggle to measure the effectiveness of marketing campaigns. Need better insights into consumer behavior to inform strategies and media mix modeling.
Responsibilities Manage online and offline marketing. Create brand awareness and drive overall consumer demand; develop marketing strategies, brand & product collateral, and advertising campaigns. Conduct market research.
Marketing
How we helpExternal category and competitive data draws a picture of the market, driving effective strategies
PLEASE READ:Each channel manager works on a different channel (a combination of retailers). We must customize our outreach, demos, and collateral to align with that individual Channel Manager's P&L.
Product fit
Sales Strategy Manager
Channel Development Manager
Trade Marketing Manager
Channel Marketing Manager
Personas
Data UseInternal dashboards and tools to track sales performance across channels, also leverage traditional market research reports.
Pain PointsCannibalization: Segregate competitive landscape by channel.Product Assortment: Define optimal products and pricing per channel. Avoid channel-conflict and define exclusivity of products.Data Access: Consistent market view across retailers (customers).
ResponsibilitiesBalances channel strategy across a number of retailers within their defined scope, for example Grocery Retailers or Distributors
Channel Management & Trade Strategy
Available through mass retail, specialty stores, online retailers, and direct sales
Examples
Sales Channels
Sub-Categories
Product Characteristics
Emphasize quality and durability, often with higher margins and longer sales cycles
Business Model
Higher-cost items that are durable and not purchased as frequently
Electronics, appliances, furniture, home & garden equipment and tools
Whirlpool, Samsung, Sony
Goods that are more expensive than FMCG and intended to last for several years
Durables
How Zwelling uses Similarweb
Introducing Similarweb
Data Use Rely on market research reports, business intelligence tools, and competitive analysis platforms to inform strategic decisions. Consumer & industry trends through search, social, and survey data.
Pain Points Grapple with aligning short-term actions with long-term goals; require comprehensive data to evaluate new opportunities effectively.
Responsibilities Focus on long-term planning and market positioning by analyzing industry trends and the competitive landscape to develop strategic initiatives. Additionally, create alignment across functions by establishing clear focus areas that guide organizational efforts.
Strategy
Data Use Sales, marketing, and supply chain data, alongside customer and market research data, relying on both internal and external souces to build comprehensive data sets.
Pain Points Data silos and quality issues hinder holistic views and accurate insights. Securing data, finding talent, and translating insights into action are persistent challenges, especially amidst rapidly changing market conditions.
Responsibilities Gather and manage diverse data, ensuring accuracy and building robust infrastructure. They analyze this data to provide insights through reports and predictive models, driving data-driven decision-making and process optimization.
Data
Jessica Fischer cold call with Beam Suntory
Aaron Coury cold call with Acklands-Grainger
Watch it done well
How We HelpProduct level analytics (sales/ purchases / pricing) rolling up to category and market size facilitate successful product launches and increased category P&L
Product fit
Personas
Data UseInternal sales data and online research to analyze competitor products. Historically, there has been low usage of digital data, but this is changing with the growth of eCommerce.
Pain PointsLimited visibility into market size and market share Detailed product and pricing data are hard to find, along with insights into consumer trends and pain points
ResponsibilitiesManage a category portfolio and launch new products. After launch, channel managers and eComm managers take over for their specific customer segments. Oversee product portfolio strategy, pricing bands, and closely monitoring competitor offerings.
Category and/or Product Management
Product Manager
Product Commercialisation Manager
Category Development Manager
Category Manager
FMCG is the common term in Europe. In the US, CPG often refers exclusively to FMCG.
Sold through mass retail, supermarkets, convenience stores, and online platforms
Examples
Sales Channels
Sub-Categories
Product Characteristics
Focus on high-volume sales with lower price-points, relying on quick turnover
Business Model
Low-cost, high-turnover items that require frequent purchase
Grocery, pet supplies, health, personal care and household supplies
Coca-Cola, Unilever, Nestlé
Fast-moving consumer goods that are sold quickly and consumed frequently.
FMCG: Fast Moving Consumer Goods
How DANONE uses Similarweb
ERP: Enterprise Resource Planning System (more common than CRM)
Data Use Mostly access first party data through internal sales analytics platforms and ERP*/CRM systems. Use some traditional reports from market research companies.
Pain Points Struggle to understand market trends and consumer preferences; often lack comprehensive, granular (below category level) data for decision-making.
Responsibilities Take products from central/global category managers and sell them in their market. Own their market/ territory, are closest to the customer (retailer), and set pricing for products in their market.
Sales
How we helpSimilarweb provides a complete and accurate view of the external market, competitor analysis and consumer behavior. All data is available in raw data feeds.
Product fit
Personas
Data UseThey utilize sales data, website analytics, social media data, and market research, including brand-specific data like online search trends for product lines, and competitor website traffic.
Pain PointsThey often grapple with fragmented data silos across various systems, and face challenges in effectively communicating complex analytical findings to non-technical stakeholders for practical implementation.
ResponsibilitiesData science teams develop predictive models for demand forecasting, optimize marketing spend through analysis, and uncover consumer behavior trends to inform business strategy.
Data Science
Data Engineer
Data Governance Manager
Business Intelligence (BI) Developer
Data Scientist/Analyst
How we helpAccess to audience behavioral data and competitive strategies facilitates effective media planning
Product fit
Personas
Data UseAudience measurement tools
Pain PointsCampaign Localization: Tailor campaigns to local audiences for better engagement.Audience Building: Identify and target the right audience to maximize brand reach.Channel Monitoring: Monitor social media, search, and email for real-time insights and optimization.
ResponsibilitiesTop to middle funnel advertising; develops and executes digital campaigns to drive brand/product awareness and sales.
Digital Marketing
Digital Marketing Manager
Media Manager
Campaign Manager
Marketing Manager
Data Use Utilize internal sales data and online research to analyze competitor products. The traditionally low usage of digital data is changing with the growth of eCommerce. It's essential to stay informed by tracking consumer trends and industry data to adapt to market changes.
Pain Points Struggle to accurately forecast demand and manage stock levels. Insufficient visibility into market size and market share. Need for more granular data (product and pricing) to make informed category decisions. Limited insight into consumer trends and pain points, which are essential for identifying the right products to launch in the market.
Responsibilities Own a category portfolio, responsible for bringing products to market (new product launches). Product ownership is then taken by channel managers and ecommerce managers for their specific customer set. Category Managers own product portfolio strategy, price bands, and closely monitor competitor ranges.
Category Management
Budget owned by sales, campaign execution owned by marketing
How we helpExternal market data and understanding of how shoppers move across online channels drives effective strategies
Product fit
Personas
Data UseD2C: website analytics, e-comm metrics, and customer journeyMarketplace: external tools for market share, competitive intelligence, KW analysis and Digital Shelf analytics
Pain PointsCreates disruption with existing retailers in terms of pricing, assortment, and cannibalization.Fast pace of eCommerce requires agile operations, and more advanced competitive insights.
ResponsibilitiesP&L ownership for D2C and marketplace (pure players) management. In D2C, all stakeholders are internal, while in the marketplace, stakeholders include both internal and external parties.
eCommerce Management
Head of eCommerce
eCommerce Analyst
eCommerce Category Manager
eRetail Lead
Jessica Fischer cold call with Beam Suntory
Aaron Coury cold call with Acklands-Grainger