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Transcript

Mentoring for Change: Empowering Volunteers to Lead

FYMK Mentoring E-learning Course

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Introduction Video about FYMK

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Session Overview

Index

Assessment

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Module Overview

Knowledge Check

Learning Outcomes

  • This course is designed to provide a comprehensive understanding of mentoring, focusing on different types of mentoring, the stages of a mentoring relationship, and how to guide progress through feedback and reflection.
  • By the end of this course, learners will be equipped with the knowledge and skills to successfully establish and nurture mentoring relationships.

Course Overview

At the end of course, participant should be able to:

  • Demonstrate their understanding of mentorship by completing a short quiz to expalin the Why, WHo and What of mentoring
  • Communicate effectively with mentees by good questioning skills to connect with the mentees early
  • Explain the mentoring code of practice by reading the document and answering scenario-based questions
  • ThTh

Learning Outcomes

00:30

Knowledge Check

Progress and Maturation

Module 3

Mentoring Relationship Stages

Module 2

Mentoring Foundations

Module 1

Module Overview

Module 4

Setting up the Relationship

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Mentoring Foundations

01

This module introduces learners to the foundational concepts of mentoring, including different mentoring approaches, roles, responsibilities, and key guidelines for mentors.

Overview of Module 1

What is Mentoring?

Subtitle

  • Mentoring is a developmental partnership where a more experienced individual (mentor) supports a less experienced one (mentee) to reach personal or professional goals.
  • Mentoring can take different forms, such as peer mentoring, career mentoring, and life coaching.

Mentees often learn best when mentors ask the right questions. Effective questioning promotes deeper thinking and self-awareness. Questions like "What do you think is the best way forward?" or "What are your goals for the next six months?" can guide a productive discussion.

Using Questions Effectively

  • Facilitative Mentoring focuses on empowering the mentee to find their own solutions through open-ended questions and reflective thinking.
  • Direct Mentoring is more instructional, where the mentor provides specific advice or guidance.

Types of Mentoring: Facilitative vs. Direct

  • Mentor’s Role: Provide guidance, encouragement, feedback, and support throughout the mentoring process. Help the mentee reach their professional or personal goals.
  • Mentee’s Role:This video will explain the responsibilities of the mentee, such as actively participating in the mentoring process, setting clear goals, being open to feedback, and taking ownership of their growth.

Roles and Responsibilities of Mentors and Mentees

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Mentoring Guidelines (FYMK Guidelines for Mentors)

  • This section will cover key mentoring principles from the FYMK Guidelines for Mentors PDF.
Topics include:
  1. Establishing mutual respect
  2. Ensuring confidentiality
  3. Setting clear boundaries and expectations
  4. Engaging in open and honest communication

  • Identify what type of mentoring relationship is most suitable for your goals.
  • Understand that mentorship is a collaborative effort, and success depends on active participation from both parties.

Actionable Insights from Module 1:

It's time to test your knowledge based on what you've learnt in this module

QUIZ

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Mentoring Relationship Stages

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02

Understand the stages of a mentoring relationship, including how to establish trust, communicate effectively, and set goals that drive success.

Overview of Module 2

Code of Practice

• Mentoring is a commitment from both parties • Keep in mind that most people are probably just as busy, if not more busy than you- if they do not respond to you straight away be patient • It is recommended that the person seeking mentoring makes the first contact with the mentor

  • It is recommended that the person seeking mentoring makes the first contact with the mentor
  • If the Mentee feels unsure about telephoning the Mentor then an e-mail arranging a time to speak on the phone may break the ice
  • As the Mentoring relationship progresses you will be able to establish which form of communication works best for both of you

Mentoring Agreements

  • Communication is key in mentoring relationships. This section will cover best practices, including being a good listener, giving timely feedback, and asking thoughtful questions. The content will be pulled from the FYMK Mentoring Manual.

Effective Communication (FYMK Mentoring Manual)

Communicating

  • Different people will find they prefer to communicate in different ways.
  • If you are someone who likes to communicate face-to-face then a local agreement may be best for you.
  • Other forms of communication that work well in distance Mentoring are telephone or e-mail.
  • An initial telephone call or face to face meeting may help to make the Mentoring relationship more personal and any future e-mail communication less impersonal

  • Setting Goals is very important in Mentoring Relationships.
  • By first thinking about your own strengths and weaknesses and try to identify skills you would like to improve - it is much easier to then ask questions and enter into discussion. So before you talk to your Mentee/Mentor about setting goals- try and think about what five goals you might achieve and any expectations you might have.
  • Each Mentoring relationship will be different. You don’t have to set five goals, but make sure you do set a goal and as you work to achieve that goal, think about what your next goal may be.
  • If you are finding it hard to identify any goals then the ‘Topics to Get You Talking’ section of the Mentoring Manual may help to get you started thinking about what your goals might be.

Goal Setting

  • Practice active listening by summarizing and asking follow-up questions during conversations.
  • Use regular feedback sessions to ensure that both mentor and mentee are on the same page.
  • Learn to adapt your communication style based on the mentee’s preferences.

Actionable Insights from Module 2:

It's time to test your knowledge based on what you've learnt in this module

QUIZ

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Progress and Maturation

03

Help mentors understand how to monitor progress, encourage reflection, and provide constructive feedback to facilitate the mentee's growth.

Overview of Module 3

Encouraging Reflections

Reflection is an essential part of the mentoring process as it promotes deeper learning and personal growth. By encouraging reflection, mentors help mentees become more self-aware, think critically about their experiences, and learn from both successes and challenges. Reflection also fosters continuous development by allowing mentees to assess their progress and adjust their goals.

Why does Reflection Matters in Mentoring

  • Promotes Self-Awareness
  • Deepens Learning
  • Builds Critical Thinking
  • Supports Continuous Improvement

Giving Feedback: Dos and Don'ts (FYMK Mentoring Manual Pages 4 & 5)

Providing constructive feedback is crucial to a mentee’s growth. In this section, mentors will learn:

  • Dos:
Offer specific, actionable feedback; focus on behaviors, not personality; give feedback in a timely and respectful manner.
  • Don’ts:
Avoid vague or overly critical feedback; don’t make feedback personal; refrain from giving feedback when emotions are high.

DO's

• Describe the behaviour, not the person • Speak for yourself only and restrict your feedback to things you know for certain • Choose an appropriate time and place • Your only motive should be to be helpful • Focus on recent behaviour- don’t get hung up on the past • Check with the other person that they have understood your feedback and taken it in the way you intended.

  • Don’t use labels
  • Don’t judge or be judgemental
  • Don’t exaggerate
  • Don’t overload the other person by giving them too much information

DON'T

RECEIVING FEEDBACK

• Listen Carefully • Avoid becoming defensive and over-reacting • Take note of any questions or disagreements • Restate what you think you hear • Ask questions to clarify and restate again • Ask for examples and restate again • Acknowledge valid points • Acknowledge feedback• Take time to understand and sort out what you have heard • When appropriate modify your behaviour and evaluate the outcome • Gather more information from other sources and/or by observing your own behaviour and reactions to it

After reading, consider the following question:What ethical considerations should you keep in mind when engaging with your mentee/mentor?

As part of your learning in this module, you are required to familiarize yourself with the "Mentoring Code of Practice" document. This document outlines the ethical guidelines, expectations, and best practices for both mentors and mentees.

Activity

Activity: Download and Read the Mentoring Code of Practice

Setting Up the Relationship

04

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This module focuses on the practical aspects of building a successful mentoring relationship, including goal setting, establishing boundaries, and maintaining momentum. Participants will learn to set up structured and productive mentorships.

Overview of Module 4

Setting SMART Goals for Mentoring

  • Goals should be Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). This ensures both parties have clear milestones to work towards.
  • Goals may include learning specific skills, achieving career milestones, or developing soft skills like leadership.

Set clear communication boundaries (frequency of meetings, mode of communication)

Define expectations such as time commitment, feedback mechanisms, and areas of focus

Be transparent about what each party can expect from the relationship to avoid misunderstandings.

Establishing Boundaries and Expectations

Creating an Action Plan

  • Develop an action plan that outlines the steps required to achieve the set goals. This plan includes milestones, timelines, and check-ins.
  • Regular progress tracking ensures that both mentor and mentee stay aligned.

  • Successful mentoring relationships require continuous engagement. Schedule regular check-ins, provide updates on progress, and celebrate milestones.
  • Adapt the relationship as needed to address any evolving needs or goals.

Maintaining Momentum

It's time to test your knowledge based on what you've learnt in this module

QUIZ

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In this section, you will have the opportunity to test your acquired knowledge throughout the course. Our interactive quiz will provide a detailed assessment of your understanding of key topics. Get ready to challenge your skills and reinforce your learning as you move towards mastering the fundamental concepts. Don't miss the chance to demonstrate everything you've learned so far!

Assessment

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Course completed!