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Chromecast Assessment
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Created on October 7, 2024
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Transcript
Chromecast
VIDEOgame
VIDEOgame
PRESS START
© 2024 Concentrix Training GAMES
MENU
Introduction
missions
INTRODUCTION
Let's test the knowledge acquired about the Chromecast by dividing it into 4 levels:Models Features Functions Common issues Good Luck.
© 2024 Concentrix Training GAMES
MISSIONS
Complete the missions to obtain the Solution Offered code
1 Models
2 Features
Solution Offered
3 functions
4 Common Issues
LEVEL 1/5
How many evolution since the Chromecast 1st Generation have been releasedby Google to date?
7 new devices
5 new devices
6 new devices
LEVEL 2/5
Which chromecast modelwas released together with a dedicated game controller for the Stadia platform?
Chromecast 3rd Generation
Chromecast ultra
Chromecast withgoogle tv 4k
LEVEL 3/5
Which Chromecast has a USB-C port?
chromecast with google tv HD
Chromecast ultra
Chromecast 3rd generation
LEVEL 4/5
The Voice Remotewas released for the first time with which Chromecast?
Google tv Streamer 4k
Chromecast with google tv hd
Chromecast with google tv 4k
LEVEL 5/5
The Google tv streamer Voice Remote and the Chromecast with google tv Voice Remote are the same?
Yes, they are
no, they are different
Only the one that comes with Chromecast 4k
CONGRATULATIONS!
Good job, we managed to differentiate the models of each Chromecast, nowlet's move on to the features.The number to the final code is 0
GAME OVER
CONTINUE?
yes
NO
Complete the missions to obtain the Solution Offered code
1 Models
2 Features
3 functions
4 Common Issues
Solution Offered
MISSIONS
LEVEL 1/5
Is it possible to install applications outsidethe play store on a Chromecast with Google TV?
NEXT
yes, by activating unknown sources
yes, it need to disable Play Protect
no, only official appsare compatible
LEVEL 2/5
How much storage spacedoes the Chromecast with Google TV have?
NEXT
more than 10 gb
has 8 gb
Has no storage space, just cast option
LEVEL 3/5
is the chromecast 3rd generation power adapter compatible with the Chromecast with Google TV HD?
NEXT
no, they have different amperage
yes, but must use a USB-C cable
yes, it is compatible
LEVEL 4/5
How many devices do we have available to play 4k content?
NEXT
2 differentsdevices
only the Google Streamer
3 differentsdevices
LEVEL 5/5
What colours are availablefor the Chromecast with Google TV HD?
Dark gray & snow
NEXT
snow, sunrise & sky
Just snow
CONGRATULATIONS!
Now that you are fully familiar with the Chromecast features, let's move on to the next mission to check out the functions. The second number to the final code is 1
GAME OVER
CONTINUE?
yes
NO
Complete the missions to obtain the Solution Offered code
1 Models
2 Features
3 functions
4 Common Issues
Solution Offered
MISSIONs
LEVEL 1/5
To use the streaming functionis it necessary to have another device in addition to chromecast?
correct, it is necessary
Only for some models
incorrect, only chromecast is sufficient
Is mirroring functioncompatible with iOS devices?
LEVEL 2/5
Yes, it is
No, only android devices
for latest chromecast versions only
Is it possible to expand the storage capacity of the Chromecast with Google TV?
LEVEL 3/5
No, it is not possible
Yes, but only with a Google One subscription
Yes, it is possible
The cast function and streaming function are availables in which Chromecast?
LEVEL 4/5
Non google tv generation
only for chromecast with google tv versions
it is available in all generations and models
Which Voice Remote has abuilt-in speaker?
LEVEL 5/5
none of them has that
the chromecast with google tv voice remote
the google streamer voice remote
CONGRATULATIONS!
you have dominated the functions with excellence, let's go to our last mission, the most common issues THE NUMBER OF THIS MISSION IS 3
GAME OVER
CONTINUE?
yes
NO
Complete the missions to obtain the Solution Offered code
1 Models
2 Features
3 functions
4 Common Issues
Solution Offered
missions
LEVEL 1/3
If a customer indicates that they have a black screen issue, what is the next thing you need to confirm to isolate the issue?
if using the original cable and adapter
if the routeris in range
the state and colour of led light
LEVEL 2/3
What could be the most common reason for the cast icon not appearing inall supported apps?
the customer does not have a subscription with that platform.
cm has a multi band router
cm has a ios device
LEVEL 3/3
What can poor videoquality in 4k content be related to?
select the wrong HDMI input on TV
use of non-original adapter or cable
bad internetconnection
CONGRATULATIONS!
our customers will be pleased with your support. The last code for the solution offered IS 0
GAME OVER
CONTINUE?
yes
NO
Complete the missions to obtain the Solution Offered code
1 Models
2 Features
3 functions
4 Common Issues
SOLUTION OFFERED
missions
👾Enter the code obtained 👾
numbers for each mission
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
MIsSIONmodels
We will verify your ability to differentiate and recognise each Chromecast.
CONTINUE
Are you sure you want to exit?
You will lose all the progress
yes
NO
MISSIONfeatures
Let's evaluate if we know what our Chromecast is able to do.
CONTINUE
Missionfunction
Let's see if we can identify the functions offered by the Chromecast.
CONTINUE
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
MISSIONcommon issues
We will test your ability to help our customers with their most common issues.
CONTINUE
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO
Are you sure you want to exit?
You will lose all the progress
yes
NO