Chromecast Assessment

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Chromecast

missions

Introduction

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© 2024 Concentrix Training GAMES

© 2024 Concentrix Training GAMES

Let's test the knowledge acquired about the Chromecast by dividing it into 4 levels:ModelsFeaturesFunctionsCommon issuesGood Luck.

INTRODUCTION

4 Common Issues

3 functions

Solution Offered

2 Features

1 Models

Complete the missions to obtain the Solution Offered code

MISSIONS

7 new devices

5 new devices

6 new devices

How many evolution since the Chromecast 1st Generation have been releasedby Google to date?

LEVEL 1/5

X

Chromecast withgoogle tv 4k

Chromecast ultra

X

Chromecast 3rd Generation

Which chromecast modelwas released togetherwith a dedicated game controller for the Stadia platform?

LEVEL 2/5

Chromecast 3rd generation

Chromecast ultra

chromecast with google tv HD

Which Chromecasthas a USB-C port?

LEVEL 3/5

X

Chromecast with google tv 4k

Chromecast with google tv hd

Google tv Streamer 4k

The Voice Remotewas released forthe first time withwhich Chromecast?

LEVEL 4/5

X

Only the one that comes with Chromecast 4k

no, they are different

Yes, they are

The Google tv streamer Voice Remote and the Chromecast with google tv Voice Remoteare the same?

LEVEL 5/5

X

Good job, we managed to differentiate the models of each Chromecast, nowlet's move on to the features.The number to the final code is 0

CONGRATULATIONS!

NO

yes

CONTINUE?

GAME OVER

MISSIONS

Solution Offered

4 Common Issues

3 functions

2 Features

1 Models

Complete the missions to obtain the Solution Offered code

no, only official appsare compatible

yes, it need to disable Play Protect

yes, by activating unknown sources

NEXT

Is it possible to install applications outsidethe play store on aChromecast with Google TV?

LEVEL 1/5

X

Has no storage space, just cast option

has 8 gb

more than 10 gb

NEXT

How much storage spacedoes the Chromecastwith Google TV have?

LEVEL 2/5

X

yes, it is compatible

yes, but must use a USB-C cable

no, they have different amperage

NEXT

is the chromecast 3rd generation power adapter compatiblewith the Chromecastwith Google TV HD?

LEVEL 3/5

X

3 differentsdevices

only the Google Streamer

2 differentsdevices

NEXT

How many devices do we have available to play 4k content?

LEVEL 4/5

X

Just snow

snow, sunrise & sky

NEXT

Dark gray & snow

What colours are availablefor the Chromecast withGoogle TV HD?

LEVEL 5/5

X

Now that you are fully familiar with the Chromecast features, let's move on to the next mission to check out the functions.The second number to the final code is 1

CONGRATULATIONS!

NO

yes

CONTINUE?

GAME OVER

MISSIONs

Solution Offered

4 Common Issues

3 functions

2 Features

1 Models

Complete the missions to obtain the Solution Offered code

incorrect, only chromecast is sufficient

Only for some models

correct, it is necessary

To use the streaming functionis it necessary to have another device in addition to chromecast?

LEVEL 1/5

X

for latest chromecast versions only

No, only android devices

Yes, it is

LEVEL 2/5

X

Is mirroring functioncompatible with iOS devices?

Yes, it is possible

Yes, but only with a Google One subscription

No, it is not possible

LEVEL 3/5

X

Is it possible to expand the storage capacity of the Chromecast with Google TV?

it is available in all generations and models

only for chromecast with google tv versions

Non google tv generation

LEVEL 4/5

X

The cast function and streaming function are availables in which Chromecast?

the google streamer voice remote

the chromecast with google tv voice remote

none of them has that

LEVEL 5/5

X

Which Voice Remote has abuilt-in speaker?

you have dominated the functions with excellence, let's go to our last mission, the most common issuesTHE NUMBER OF THIS MISSION IS 3

CONGRATULATIONS!

NO

yes

CONTINUE?

GAME OVER

missions

Solution Offered

4 Common Issues

3 functions

2 Features

1 Models

Complete the missions to obtain the Solution Offered code

the state and colour of led light

if the routeris in range

if using the original cable and adapter

If a customer indicates that they have a black screen issue, what is the next thing you need to confirm to isolate the issue?

LEVEL 1/3

X

cm has a ios device

cm has a multi band router

the customer does not have a subscription with that platform.

What could be the most common reason for the cast icon not appearing inall supported apps?

LEVEL 2/3

X

bad internetconnection

use of non-original adapter or cable

select the wrong HDMI input on TV

What can poor videoquality in 4k contentbe related to?

LEVEL 3/3

X

our customers will be pleased with your support.The last code for the solution offered IS 0

CONGRATULATIONS!

NO

yes

CONTINUE?

GAME OVER

missions

SOLUTION OFFERED

4 Common Issues

3 functions

2 Features

1 Models

Complete the missions to obtain the Solution Offered code

RESTART

THANK YOU FOR learnING

COMPLETED

© 2024 Concentrix Training GAMES

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

CONTINUE

We will verify your ability to differentiate and recognise each Chromecast.

MIsSIONmodels

X

NO

yes

You will lose all the progress

Are you sure you want to exit?

CONTINUE

Let's evaluate if we know what our Chromecast is able to do.

MISSIONfeatures

X

CONTINUE

Let's see if we can identify the functions offered by the Chromecast.

Missionfunction

X

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

CONTINUE

We will test your ability to help our customers with their most common issues.

MISSIONcommonissues

X

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?

NO

yes

You will lose all the progress

Are you sure you want to exit?