Chromecast Assessment
Johanel
Created on October 7, 2024
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Transcript
PRESS START
VIDEOgame
VIDEOgame
Chromecast
missions
Introduction
MENU
© 2024 Concentrix Training GAMES
© 2024 Concentrix Training GAMES
Let's test the knowledge acquired about the Chromecast by dividing it into 4 levels:ModelsFeaturesFunctionsCommon issuesGood Luck.
INTRODUCTION
4 Common Issues
3 functions
Solution Offered
2 Features
1 Models
Complete the missions to obtain the Solution Offered code
MISSIONS
7 new devices
5 new devices
6 new devices
How many evolution since the Chromecast 1st Generation have been releasedby Google to date?
LEVEL 1/5
X
Chromecast withgoogle tv 4k
Chromecast ultra
X
Chromecast 3rd Generation
Which chromecast modelwas released togetherwith a dedicated game controller for the Stadia platform?
LEVEL 2/5
Chromecast 3rd generation
Chromecast ultra
chromecast with google tv HD
Which Chromecasthas a USB-C port?
LEVEL 3/5
X
Chromecast with google tv 4k
Chromecast with google tv hd
Google tv Streamer 4k
The Voice Remotewas released forthe first time withwhich Chromecast?
LEVEL 4/5
X
Only the one that comes with Chromecast 4k
no, they are different
Yes, they are
The Google tv streamer Voice Remote and the Chromecast with google tv Voice Remoteare the same?
LEVEL 5/5
X
Good job, we managed to differentiate the models of each Chromecast, nowlet's move on to the features.The number to the final code is 0
CONGRATULATIONS!
NO
yes
CONTINUE?
GAME OVER
MISSIONS
Solution Offered
4 Common Issues
3 functions
2 Features
1 Models
Complete the missions to obtain the Solution Offered code
no, only official appsare compatible
yes, it need to disable Play Protect
yes, by activating unknown sources
NEXT
Is it possible to install applications outsidethe play store on aChromecast with Google TV?
LEVEL 1/5
X
Has no storage space, just cast option
has 8 gb
more than 10 gb
NEXT
How much storage spacedoes the Chromecastwith Google TV have?
LEVEL 2/5
X
yes, it is compatible
yes, but must use a USB-C cable
no, they have different amperage
NEXT
is the chromecast 3rd generation power adapter compatiblewith the Chromecastwith Google TV HD?
LEVEL 3/5
X
3 differentsdevices
only the Google Streamer
2 differentsdevices
NEXT
How many devices do we have available to play 4k content?
LEVEL 4/5
X
Just snow
snow, sunrise & sky
NEXT
Dark gray & snow
What colours are availablefor the Chromecast withGoogle TV HD?
LEVEL 5/5
X
Now that you are fully familiar with the Chromecast features, let's move on to the next mission to check out the functions.The second number to the final code is 1
CONGRATULATIONS!
NO
yes
CONTINUE?
GAME OVER
MISSIONs
Solution Offered
4 Common Issues
3 functions
2 Features
1 Models
Complete the missions to obtain the Solution Offered code
incorrect, only chromecast is sufficient
Only for some models
correct, it is necessary
To use the streaming functionis it necessary to have another device in addition to chromecast?
LEVEL 1/5
X
for latest chromecast versions only
No, only android devices
Yes, it is
LEVEL 2/5
X
Is mirroring functioncompatible with iOS devices?
Yes, it is possible
Yes, but only with a Google One subscription
No, it is not possible
LEVEL 3/5
X
Is it possible to expand the storage capacity of the Chromecast with Google TV?
it is available in all generations and models
only for chromecast with google tv versions
Non google tv generation
LEVEL 4/5
X
The cast function and streaming function are availables in which Chromecast?
the google streamer voice remote
the chromecast with google tv voice remote
none of them has that
LEVEL 5/5
X
Which Voice Remote has abuilt-in speaker?
you have dominated the functions with excellence, let's go to our last mission, the most common issuesTHE NUMBER OF THIS MISSION IS 3
CONGRATULATIONS!
NO
yes
CONTINUE?
GAME OVER
missions
Solution Offered
4 Common Issues
3 functions
2 Features
1 Models
Complete the missions to obtain the Solution Offered code
the state and colour of led light
if the routeris in range
if using the original cable and adapter
If a customer indicates that they have a black screen issue, what is the next thing you need to confirm to isolate the issue?
LEVEL 1/3
X
cm has a ios device
cm has a multi band router
the customer does not have a subscription with that platform.
What could be the most common reason for the cast icon not appearing inall supported apps?
LEVEL 2/3
X
bad internetconnection
use of non-original adapter or cable
select the wrong HDMI input on TV
What can poor videoquality in 4k contentbe related to?
LEVEL 3/3
X
our customers will be pleased with your support.The last code for the solution offered IS 0
CONGRATULATIONS!
NO
yes
CONTINUE?
GAME OVER
missions
SOLUTION OFFERED
4 Common Issues
3 functions
2 Features
1 Models
Complete the missions to obtain the Solution Offered code
RESTART
THANK YOU FOR learnING
COMPLETED
© 2024 Concentrix Training GAMES
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
CONTINUE
We will verify your ability to differentiate and recognise each Chromecast.
MIsSIONmodels
X
NO
yes
You will lose all the progress
Are you sure you want to exit?
CONTINUE
Let's evaluate if we know what our Chromecast is able to do.
MISSIONfeatures
X
CONTINUE
Let's see if we can identify the functions offered by the Chromecast.
Missionfunction
X
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
CONTINUE
We will test your ability to help our customers with their most common issues.
MISSIONcommonissues
X
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?
NO
yes
You will lose all the progress
Are you sure you want to exit?