Chromecast Assessment

Chromecast

VIDEOgame

VIDEOgame

PRESS START

MENU

Introduction

missions

© 2024 Concentrix Training GAMES

INTRODUCTION

Let's test the knowledge acquired about the Chromecast by dividing it into 4 levels:Models Features Functions Common issues Good Luck.

© 2024 Concentrix Training GAMES

MISSIONS

Complete the missions to obtain the Solution Offered code

4 Common Issues

3 functions

2 Features

1 Models

Solution Offered

LEVEL 1/5

How many evolution since the Chromecast 1st Generation have been releasedby Google to date?

7 new devices

5 new devices

6 new devices

LEVEL 2/5

Which chromecast modelwas released together with a dedicated game controller for the Stadia platform?

Chromecast 3rd Generation

Chromecast ultra

Chromecast withgoogle tv 4k

LEVEL 3/5

Which Chromecast has a USB-C port?

chromecast with google tv HD

Chromecast ultra

Chromecast 3rd generation

LEVEL 4/5

The Voice Remotewas released for the first time with which Chromecast?

Google tv Streamer 4k

Chromecast with google tv hd

Chromecast with google tv 4k

LEVEL 5/5

The Google tv streamer Voice Remote and the Chromecast with google tv Voice Remote are the same?

Yes, they are

no, they are different

Only the one that comes with Chromecast 4k

CONGRATULATIONS!

Good job, we managed to differentiate the models of each Chromecast, nowlet's move on to the features.The number to the final code is 0

GAME OVER

CONTINUE?

yes

NO

MISSIONS

Complete the missions to obtain the Solution Offered code

4 Common Issues

3 functions

2 Features

1 Models

Solution Offered

LEVEL 1/5

NEXT

Is it possible to install applications outsidethe play store on a Chromecast with Google TV?

yes, by activating unknown sources

yes, it need to disable Play Protect

no, only official appsare compatible

LEVEL 2/5

NEXT

How much storage spacedoes the Chromecast with Google TV have?

more than 10 gb

has 8 gb

Has no storage space, just cast option

LEVEL 3/5

NEXT

is the chromecast 3rd generation power adapter compatible with the Chromecast with Google TV HD?

no, they have different amperage

yes, but must use a USB-C cable

yes, it is compatible

LEVEL 4/5

NEXT

How many devices do we have available to play 4k content?

2 differentsdevices

only the Google Streamer

3 differentsdevices

LEVEL 5/5

NEXT

What colours are availablefor the Chromecast with Google TV HD?

Dark gray & snow

snow, sunrise & sky

Just snow

CONGRATULATIONS!

Now that you are fully familiar with the Chromecast features, let's move on to the next mission to check out the functions. The second number to the final code is 1

GAME OVER

CONTINUE?

yes

NO

MISSIONs

Complete the missions to obtain the Solution Offered code

4 Common Issues

3 functions

2 Features

1 Models

Solution Offered

LEVEL 1/5

To use the streaming functionis it necessary to have another device in addition to chromecast?

correct, it is necessary

Only for some models

incorrect, only chromecast is sufficient

LEVEL 2/5

Is mirroring functioncompatible with iOS devices?

Yes, it is

No, only android devices

for latest chromecast versions only

LEVEL 3/5

Is it possible to expand the storage capacity of the Chromecast with Google TV?

No, it is not possible

Yes, but only with a Google One subscription

Yes, it is possible

LEVEL 4/5

The cast function and streaming function are availables in which Chromecast?

Non google tv generation

only for chromecast with google tv versions

it is available in all generations and models

LEVEL 5/5

Which Voice Remote has abuilt-in speaker?

none of them has that

the chromecast with google tv voice remote

the google streamer voice remote

CONGRATULATIONS!

you have dominated the functions with excellence, let's go to our last mission, the most common issues THE NUMBER OF THIS MISSION IS 3

GAME OVER

CONTINUE?

yes

NO

missions

Complete the missions to obtain the Solution Offered code

4 Common Issues

3 functions

2 Features

1 Models

Solution Offered

LEVEL 1/3

If a customer indicates that they have a black screen issue, what is the next thing you need to confirm to isolate the issue?

if using the original cable and adapter

if the routeris in range

the state and colour of led light

LEVEL 2/3

What could be the most common reason for the cast icon not appearing inall supported apps?

the customer does not have a subscription with that platform.

cm has a multi band router

cm has a ios device

LEVEL 3/3

What can poor videoquality in 4k content be related to?

select the wrong HDMI input on TV

use of non-original adapter or cable

bad internetconnection

CONGRATULATIONS!

our customers will be pleased with your support. The last code for the solution offered IS 0

GAME OVER

CONTINUE?

yes

NO

missions

Complete the missions to obtain the Solution Offered code

4 Common Issues

3 functions

2 Features

1 Models

SOLUTION OFFERED

👾Enter the code obtained 👾

numbers for each mission

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

MIsSIONmodels

We will verify your ability to differentiate and recognise each Chromecast.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

MISSIONfeatures

Let's evaluate if we know what our Chromecast is able to do.

CONTINUE

Missionfunction

Let's see if we can identify the functions offered by the Chromecast.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

MISSIONcommon issues

We will test your ability to help our customers with their most common issues.

CONTINUE

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes

Are you sure you want to exit?

You will lose all the progress

NO

yes