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Organisational Charts

Updated: 10.09.2024

CPO Direct Reports

Group Finance & Control

Finance Control Team

Group FP&A

Supply Chain

Leadership Team

Legal

Digital and Customer Technology

Data and Business Intelligence

People Operations

Channel & International

Communications

Property

Food & Beverage

Chief Digital & Technology Officer Direct Reports

Strategy, Insight & Customer Services

Customer Service

Brand & Marcomms

Music

International

UK&I Restaurants North

UK Restaurants London

UK Restaurants South

Productivity & Change

Trading, Loyalty, Performance Marketing

Recruitment

Learning & Development

IT Operations

People Business Partners

Delivery & Collection

Digital & Loyalty

Design

A-C

D-F

G-I

J-M

Q-U

Finance Control

Organisational Charts

Music Team

Legal

Learning & Development

Leadership Team

Brand & Marcomms

N-P

Recruitment

People Operations

Productivity & Change

Property

UK Restaurants North

Strategy, Insight & Customer Services

Supply Chain

UK Restaurants London

UK Restaurants South

International

IT Restaurant Technology

IT Infrastructure/ Helpdesk

Group F,P&A

Group Finance & Control

Communications

Channel & International

Chief Operating Officer's Direct Reports

Chief Digital & Technology Direct Reports

Chief People Officer Direct Reports

Customer Service

Food & Beverage

Organisational Key

Permanent Roles

International Based Roles

Fixed Term/Secondment Roles

Maternity/Parental Leave

Contractors

Vacancies

Teams

Organisational Charts

Fire Wardens Coach

Organisational Charts

Gio Mazza

Senior People Ops AdvisorFire Warden In Soho

Sam Gergees

Corporate Support AnalystFire Warden in Soho

Taylor Hunt

Legal CoordinatorFire Warden in Uxbridge

Vicky Aughpin

L&D Manager - Management Development

Ian Watson

L&D Director

David Harries

L&D Manager - Leadership & Management

Andraea Jackson

Property Programme Manager

People Business Partner - North

Jemelle Bish

Gio Mazza Senior People Operations Advisor My role involves anything related to HR: all stages of the employee lifecycle at admin and advisory level, HR data auditing and reporting, Right to Work, HR System and HR process improvements. Fire warden at Soho premises. Qualified CIPD3 and CIPD5, I am currently studying towards CIPD7. Theatres, musicals, exhibitions, reading books is how I spend my time outside of work, and travelling: I am in Berlin if not in London. PizzaExpress means family to me, and my mindset shares our organization values of Head, Heart, Home in any action and critical thinking behind it. Joined PE in 2023

Fire Warden

Sam Gergees Corporate Support Analyst Fire Warden in Soho. Fave pizza - The new Zucchini and Ricotta with olives, red onions and Hot & sweet peppers (game changer!) Closest pizzeria - Gloucester Road Super power - The patience and perseverance to make it through to Friday! What energises you and gets you out of bed? - the anticipation of my 9am, 11am and 1pm Cappuccinos :) (as well as coming to work with an awesome bunch of people!)

Fire Warden

Taylor Hunt Legal Coordinator Fire Warden in Uxbridge

Fire Warden

Vicky Aughpin Learning & Development Partner – Management Development Vicky has over 15 years in hospitality, 13 of which are at PE covering roles in Restaurants, Comms and Training. Helping people to develop their own individual leadership style is her passion… focusing on self management, as well as management of others. Vicky loves to help people unlock their own potential and strengthen THEIR own ability to reach THEIR own goals. Vicks is also Insights trained if you would like to delve in to your profile a bit deeper.

Ian Watson Learning and Development Director Ian has far too many years in hospitality to mention! He has worked in operations, new product development and learning & development for well known brands such as Royal Caribbean, Bass Leisure Retail, TGI Fridays, Pret, YO! Sushi and PE. He has also run his own business and a successful consultancy practice. Ian specialises in neuro linguistic programming (NLP) and more traditional coaching techniques.

David Harries L&D Mgr - Leadership & Management David has worked for PizzaExpress for over 9 years in the L&D team, starting out as a Regional Training Manager in what was the Central region, before moving to supporting London and now looking after all things Leadership for both our Operations and Restaurant Support teams. David’s passion is developing people and helping others reach their potential and grow within the business.

Andrea Jackson Property Programme Manager Andraea has spent 23 years in hospitality (21 years at PE!) – and worked in lots of different roles – working through restaurants in to supporting roles from training, L&D and people development into her current role in the property role, project managing our openings & refurbs. Her interests have always been people development and, supporting the business to reach its goals through its people. She describes her coaching style as aiming to help people to understand their personal goals and reach their highest potential.

Jemelle Bish People Business Partner

Jemelle Bish People Business Partner Jemelle has worked within the Learning & Development space for almost 15 years. She has a real passion for the subject matter and what can be achieved. Coaching has been a big part of Jem’s world informally and formally over the past 10 years plus, from delivery of workshops, supporting personal development, to having been lucky enough in 2019 to have been given an external coach as part of her own development. It was this journey that inspired her to undertake a Level 5 Coaching qualification to become a Coach.

Coach

Paula MacKenzie

Chief Executive Officer

Leadership Team

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Arslan Sharif

Chief Digital and Technology Officer

Kate Hetherington

Chief People Officer

Chief Operating Officer (COO)

Chief People Officer (CPO)

Clive Bentley

Property Director

Chris Holmes

Chief Development Officer

Lisa Stewart

Executive Assistant

Rosie Martin

Executive Assistant

Group FP&A & VCP Director

David Scowen

Lawrence Harvey

Chief Operating Officer

Organisational Charts

Key:

Chief Digital and Technology Officer

Property Director

Group FP&A & VCP Director

Chief Development Officer

Chief Financial Officer

Rodney Hicks

David Adams

John Derkach

Non-Executive Director

Paula MacKenzie Chief Executive Officer As CEO at PizzaExpress I’m focused on two key things – People & Strategy. I aim to move things forward, unblock things, help focus, marshal resources and create clarity. I’ve spent the last 20 years’ transforming Food & Drinks businesses by unlocking the power of brands and I’ve worked for some of the worlds most recognised and valued companies including KFC, Diageo, GSK, innocent and Ernst & Young. In addition to my role I’m a Non-Executive Director for B&M Retail and an Advisory Board Member for Pennies. I’m passionate about coaching and mentoring people and am a proud sponsor of women’s education, personally sponsoring a young woman in Cambodia. Outside of work my passions are my two wonderful sons, my Peleton and a good strong coffee. My favourite PizzaExpress pizza is a Padana.

Kate Daines Chief People Officer Together with my team, I look after everything “People”, so that’s learning and development, recruitment, talent and inclusion, reward, HR partnering and comms and engagement. In my spare time, I look after 2 mini people, Ben and Lottie.

Clive Bentley Property director I'm responsible for our property strategy including identifying new restaurant locations & closing/relocating sub optimal restaurants. As well as asset management, maintenance, refits/optimisations & restaurant design.

Arslan Sharif Chief Digital and Technology Officer I'm responsible for our Digital transformation, which includes our digital products (app/web), our amazing loyalty scheme (the PizzaExpress Club), customer data analysis, trading, commercial partnerships, CRM and revenue growth via digital channels. In addition, I'm part of the Leadership Team responsible for the strategic growth and direction of our business and supporting our superb teams across the business. I'm also a huge advocate of our broader diversity & inclusion agenda and sit on the Steering Group for Equality, Diversity, Inclusion & Belonging (EDIB). In my spare time, I like spending time with my family and catching up friends. I love to travel, am a big movies/streaming fan, and also getting into gardening. Life's too short...enjoy every minute.

Chris Holmes Chief Development Officer Bio

Lisa Stewart Executive Assistant Lisa Stewart is the Executive Assistant of Paula MacKenzie (CEO), Kate Hetherington (CPO), Chris Holmes (Chief Development Officer), and Jo Vaughton (Marketing Director).

Rosie Martin Executive Assistant Rosie Martin is the Executive Assistant for Lawrence Harvey (COO), Clive Bentley (Property Director), Arslan Sharif (Chief Digital and Technology Officer), and Rodney Hicks (Chief Financial Officer). Chief Digital and Technology Officer My job is to enable the directors I support to focus on their strategic priorities by taking responsibility for the logistics, planning and administration to support their objectives Basically, I take away the 'low level stuff' to allow them to focus on the 'big stuff'! Outside of work I love spending time with my family, my dog, Jaxon and trying to hang onto some level of fitness through gym classes and running!

David Scowen Group FP&A & VCP Director

Lawrence Harvey Chief Operating Officer Working in support of our +9,500 team members across all +350 restaurants in the UK & Ireland to achieve the very best for our customers every time they visit! Happily married to Jessie (together since 2006), with interests in travel, history, films, live music and many sports – primarily NFL (big Green Bay Packers fan), football (Liverpool FC fan), and athletics; the latter for which I still compete to this very day!

Rodney Hicks Chief Financial Officer

David Scowen Group FP&A & VCP Director

Organisational Charts

Channel & International Team

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Chris Holmes

Chief Development Officer

Rich Mills

Retail Director

Bianca Warren

Senior Retail Manager

Tom Hatcher

Delivery & Collection Director

Prashanth Menon

Director Operations UAE

joyce lau

Regional Director APAC

International

Team Locator

Camila Kruger

Head of Delivery & Collection

Cherrie Yiu

Delivery and Collection Executive

Ben Lawrence

Head of Franchise

Lucy Truran

Assistant Retail Project Manager

Spencer Playle

Supply Chain Director

Supply Chain Team

Key:

Delivery and Collection Co-ordinator

Hong Kong Team

Supply Chain

UAE Team

Nicci Rushton

Chris Holmes Chief Development Officer Bio

Rich Mills Retail Director

Bianca Warren Retail Manager I work in the retail team to support and grow our supermarket channel by building plans and managing projects that are designed to help sell more pizza and dough balls. Hot Honey is my favourite pizza but also find it hard to resist a Padana! Outside of work I like to go to restaurants and try new foods with friends and family. To counter balance my love of food (and wine), I play netball and run a few days a week.

Tom Hatcher Delivery and Collection Director After working in operations for a number of years, I now look after our Delivery and Collection channels. Accelerating growth in these areas is my team’s main objective and we work closely with every department to make this happen, as well as with our aggregator partners. I have a wife and two boys who definitely see themselves as an extension of our PizzaExpress family, loving a Piccolo pizza at the weekend! I enjoy football and running to keep fit and always have a DIY project on the go as we gradually renovate our house in Guildford.

Prashanth Menon Director Operations UAE Bio

Camila Kruger Head of Delivery & Collection Hi there! You might already know me, I work on, well… Pretty much everything that involves Delivery & Collection! I’m mainly responsible for co-creating and delivering the Delivery & Collection roadmap, our relationship with Delivery Partners and our Activity and Promotional Calendar planning and execution, working closely with several cross-functional teams to make this happen. I started in the Delivery & Collection team in April 2019, but my PizzaExpress journey started at our Abbey Rd restaurant as a waitress back in 2010. Since then, I’ve also been a Regional Trainer, part of the Customer Services Team and part of the (back in the day) Trading Team. Outside work, you’ll find me making the most of my employee discount with friends at a PizzaExpress restaurant, at the gym burning those pizza calories or making abstract paintings for my brand Viva Abstract (check us out on Instagram!). I also love going back home to Brazil to visit family and friends and relax by the beach.

Cherrie Yiu Delivery and Collection Co-Ordinator I joined the company and the Delivery & Collection Team in November 2021 after working in PizzaExpress Hong Kong for 4 years. My favourite pizza is the Hong Kong recipe Salmone Affumicato (smoked salmon, dill, mascarpone, mozzarella, tomato - nom nom!) In the Delivery & Collection Team, I mainly take care of dine-out menus and promotion implementation. If you have any questions about Delivery menus, promotions or anything Delivery related, please don't hesitate to reach out 🙂 Outside of work, I love exploring new restaurants and cafés, as well as travelling (for the purpose of trying new cuisines haha!) Please do share any must-try recommendations with me!

Ben Lawrence Head of Franchise

Spencer Playle Supply Chain Director Hi I lead the amazing Supply Chain Team which includes responsibility for our Dough Factory, where all the magic starts, Sustainability and Utilities. My local Pizzeria is Shepherd's Bush, where I will normally order a Pollo Forza - as that's what my wife Trevena likes, and we usually share to allow loads of starters and sides.... Outside of work my main passions are music, especially rock festivals & gigs (Pearl Jam at BST in photo), travelling (Italy mainly), wine and running a lot to counterbalance some of that.

Lucy Truran Assistant Retail Project Manager Bio

Nicci Rushton Recruitment Administrator Bio

Joyce Lau Head of Operations Been part of PizzaExpress Hong Kong for 14 years since joining in 2008 and knowing the company inside and out, I am proud to say that my passion and career with the company had only been growing endlessly.My current role is overseeing the operational activities in PizzaExpress Hong Kong to ensure the workforce is productive and meeting operational standards. My responsibilities include leading the strategic plans relating to overall operations management with consistent reviews on quality, resolving problems, customer-service standards and identifying system improvements to maintain all areas in good condition.

International Team

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Chris Holmes

Chief Development Officer

Prashanth Menon

Director Operations UAE

joyce lau

Regional Director APAC

CarmAn Lai

Head of People

Yannis LaW

Head of Finance

Head of Marketing and APAC Franchise

Nadia Lee

Head of Operations

May Siu

Organisational Charts

Key:

Supply Chain

Channel & International

Team Locator

AUDREY LEE

Head of Procurement and L&D

Hina Shehzad

Head of QA & Food Safety

Nabeel Chalil

Central Ops Manager

Vidya Mudaliar

Head of HR and L&D

Daniel Jarvis

Head of Finance

Neha Kumar

Marketing & Brand Manager

Jennifer Si mon

Senior Finance Analyst & Accountant

Finance Analyst & Accountant

Suresh Joshi

Akshata Hegde

Assistant HR Manager

Haji Ismail

Operations Manager

Keith Healy

Business Development Manager

Operations Manager

Jitender Singh

Bryan Caluen

Creative Design Manager

Bun NG

Assistant Operations Manager

Chris Holmes Chief Development Officer Bio

Bio

May Siu Head of Regional Marketing and Franchise My PizzaExpress journey began as one of the HK marketing team members in 2018 and it has been evolved along the years. My latest responsibilities are to oversee the day-to-day operations of franchisees, ensure that each market is running smoothly and meeting standards set by the brand. Bridging the communications between head office, regional offices and franchisees for supporting the business further by internationalising brand assets, sharing best practises and hub management.

Yannis Law Head of Finance Bio

Carmen Lai Head of People Bio

Audrey Lee Head of Supply Chain Bio

Hina ShehzadHead of QA & Food Safety Bio

Nabeel Chalil Central Ops Manager Bio

Vidya MudaliarHead of HR and L&D Bio

Daniel JarvisHead of Finance Bio

Neha KumarMarketing & Brand Manager Bio

Jennifer SimonSenior Finance Analyst & Accountant Bio

Suresh JoshiFinance Analyst & Accountant Bio

Akshata HegdeAssistant HR Manager Bio

Haji IsmailOperations Manager Bio

Keith HealyBusiness Development Manager Bio

Jitender SinghOperations Manager Bio

Bryan CaulenCreative Design Manager Bio

Bio

Kiana PheLps

Senior Purchasing Manager Non-Food

Andrea Macchia

Guy Croot

Supply Chain Team

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Head of Purchasing

Head of Group Distribution

Katerina Vyskocilova

Senior Supply Chain Co-ordinator

Spencer Playle

Supply Chain Director

Fiona Lambert

Senior Purchasing Manager - Food and Drink

Maciej Socha

Bakery Manager

Bakery Team

James Lagneau

Energy & Sustainability Manager

Alessandro De Mauri

Technical Assurance Manager

Liz Diggles

Technical Systems Manager

Chris Holmes

Chief Development Officer

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Andrea Macchia Head of Purchasing

Guy Croot Head of Group Distribution I've been in Supply Chain since 2008 and still love what I do. 'Distribution' for all of our UK & Ireland and covers a multitude of sins from managing our key deliveries from Best Food, Brakes and Reynolds to the waste collections and beyond which I couldn't do without Kate and Aida's support. I'm also very proud of being one of our Mental Health First Aiders. Living in finest Essex & the home life of wife, 12 year old son and a mad Boxer dog keeps me on my toes! Pollo ad Astra or BBQ Burnt Ends hits the spot for me every time.

Katie Vyskocilova Senior Supply Chain Co-ordinator I am currently part of the Distribution team. I started as Supply Chain Coordinator and over lockdown I successfully completed Business Administration Course. My current role has evolved and now I work closely with key Suppliers, longer projects and New Restaurant openings. In my free time I like to go for walks and I like to travel. I also like to try different types of restaurants. My favourite pizza is Sloppy Giuseppe.

Bio

James Lagneau Energy & Utilities Manager I am responsible for the company energy strategy the goal is to reduce consumption/emissions to support our NetZero goals and save maximise profitability. I love an early start to the day it boosts my energy and makes me more productive, I am a passionate believer in positive leadership and personal development. Favourite Pizza- Spicy Giuseppe.

Alessandro De Mauri Technical Assurance Manager Joined the family in 2002 as a kitchen porter and worked my way up to the current role which, involves ensuring that our suppliers, ingredients, and pizzerias remain legally compliant and deliver the best possible quality.

Fiona Lambert Senior Purchasing Manager - Food and Drink Bio

Kiana Phelps Senior Purchasing Manager Non-Food Bio

Liz Diggles Technical Systems Manager Bio

Chris Holmes Chief Development Officer Bio

Organisational Charts

Chief Operating Officer's Direct Reports

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Operations Team - North

Jude Brackstone

Regional Director - North

Operations Team - South

Operations Team - London

Adela Bielecka

Regional Director - London

Paul Claxton

Regional Director - South

Graham Fenwick

Restaurant Optimisation Director

Productivity & Change Team

Tracey McCarthy

Regional Administrator

Lawrence Harvey

Chief Operating Officer

UK&I Restaurants North

UK Restaurants London

UK Restaurants South

Team Locator

Productivity & Change

Key:

Paul Claxton Regional Director - South As RD I have the privilege of looking after 123 restaurants stretching from Canterbury to Falmouth, Cardiff to Brighton, Oxford to Jersey across the Beautiful South of the UK. Expertly supported by my fantastic TM's, OEM's, and Restaurant Management teams. My favourite Pizza is all of them with extra Pepperoni! My closet PizzaExpress is Guildford. I get my energy from my family......both home and work to ensure I am motivated to drive the great message of the best Pizza in the world!

Graham Fenwick Productivity & Change Director Favourite Pizza: Neptune Local PE: Lytham (where I started 20 years ago!)

Tracey McCarhy Regional Administrator My favourite pizza is a loaded Reine! I love working in Operations supporting and surrounded by the Teams running our restaurants. My passions are animals, we have 2 horses and 2 dogs and outdoor life.

Jude Brackstone Regional Operations Director Bio

Adela Bielecka London Regional Director As RD I have the privilege of looking after 99 London restaurants, lead by group of fantastic leaders across 7 Territories. I joined PizzaExpress in 2012 and worked in many roles across the restaurants and different operational structures. I'm driven by People and their success as well as results. Outside of work, I love spending time with my family and traveling the world. My favourite pizza is Romana Polo Forza, my local Pizzeria is Welwyn Garden City restaurant.

UK Restaurants London Team

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Adela Bielecka

Regional Director - London

Jon Francis

Territory Manager

Mentor Mziu

Territory Manager

Max Patel

Territory Manager

Jessica Autiero

Territory Manager

Steffan Griffith

Territory Manager

Oliver Sweetman

Terrritory Manager

Organisational Charts

Key:

UK Restaurants South

UK&I Restaurants North

Productivity & Change

Team Locator

INA O'MAHONY

LISA MARIE HARRISON

Terrritory Manager

Bio

Mentor Mziu Territory Manager After working in a number of restaurants across London, I now look after City and Chelsea as Territory Manager, where I support some of the most amazing operators in the country, to deliver some of the best KPIs. For me it’s all about the people, we can’t do anything without them! The buzz of knowing that not every day is the same gets me out of bed in the morning! I love what I do, I have a passion to ensure that we get things right, bringing my team along for the journey. Outside work I love traveling, my cars and my family. I’ve just finished modernising my flat in Hammersmith, which I found really enjoyable. I’m also a massive fan of a Romana American Hot with a soft egg along the way.

Max Patel Territory Manager Having left during the pandemic after 16 years there was no where else I'd call home and came straight back in 2021 when opportunity came knocking shortly after which moving into the OEM role. Coaching, mentoring, standards all rolled into 1 was the perfect fit for me and absolutely what I love doing. Fave pizza by far is the Calabrese! nothing else compares... My super power has to be People. Striving to support them to be the best they can be to achieve & deliver their goals forms the base of every decision I make and know it will always mean we succeed in everything we set our minds to.

Bio

Stephan Griffith Territory Manager - West London As a Territory Manager I get to spend time in our beautiful restaurants with our truly amazing people on a day to day basis, driving performance whilst coaching and mentoring. Currently, I am TM of West London, and have the great privilege of working with some of the best GMs and operators we have! I have worked for PizzaExpress since 2005, starting as a part time waiter. I've worked in various restaurants in the company, big and small, and have done each and every job role there is at restaurant level! I'd say every day you learn something new, which motivates me hugely. I like all foods spicy and am a huge fan of our good old fashioned Calabrese. Outside work, I love spending quality time with my 1 year old daughter, who is just learning her first words! Passions of mine include driving, home DIY, gardening, and I have been known to make wine from our own garden grapes!

Oliver Sweetman Territory Manager I arrived at Pizza Express in 2023 after positions within a variety of customer-facing industries, however, if truth be told, I really felt the love from my children with this role, as they were raised on Bambinoccino and dough balls. I bring this diversity of experience and the knowledge that connection is everything; so authentic, enduring relationships with the team and customers are the key to my approach. I am driven to uncover my team’s potential, together with driving processes to ensure customer experience is consistently excellent. My record of team leadership and development, of seeing potential in challenging circumstances and being unafraid to lead during tough times, indicates the passion that I bring to the role. My own personal development is also a passion; I was proud to recently pass my MSc and have laced up my trainers and restarted rowing; I love traveling with my family and have met amazing people; I have my sights on walking the Camino de Santiago in the future. Football remains my joy and with it, the values of my hero Arsene Wenger – Be together, act with class, and move forward. I look forward to working with you all.

Ina O'mahony Territory Manager I look after the Home Counties territory - 26 fabulous teams & restaurants. I live in Pinner which is fairly close to my patch, but my nearest restaurants are Ruislip & Harrow just a hop away. I love the variety of my job and even after more than 20 years I come across new situations every week which certainly keep things interesting! When I am not working I enjoy various adventures with my family, anything that doesn't involve sitting still! During lockdown I started volunteering in a local wildlife rescue, something I still manage to fit in every Sunday morning, which has been incredibly rewarding and sets me up for another busy week.

Lisa Marie Harrison Territory Manager My role as a Territory Manager is incredibly challenging and rewarding in equal measure! Ultimately, my job is to support the Kent and East Surrey managers and their teams to run successful restaurants. From business reviews, to interviews, transformations to territory meetings, coaching, training - and that's not even half of it! No week is ever the same and I love it! Pre having children, I would have said my hobbies where going to the gym, reading a good book with a cuppa and walking my 2 dogs - now, that just seems like a distant memory! A hot cuppa tea? What's that?! Teddy and Sienna take up all of my time (outside of work) and for now I wouldn't have it any other way 🙂

UK Restaurants South Team

Paul Claxton

Regional Director - South

Helen Belli

Territory Manager

Theuns De Wet

Territory Manager

Matt Mann

Territory Manager

RIcardo crespo

Territory Manager

Matt Stewart

Territory Manager

Peter Hobbs

Territory Manager

Organisational Charts

Key:

UK Restaurants London

UK&I Restaurants North

Productivity & Change

Team Locator

Clare Boyd

Territory Manager

Helen Belli Territory Manager I lead a large team of General Managers who continually strive to build high performing teams to deliver exceptional customer service, sales and profit, through a clear strategy underpinned by the company plan. Outside of PE my family keep me very busy, I absolutely love being mum to Ella and William. My passions are fashion, interior design and gardening. I love DIY, decorating and upcycling furniture. I always have a little project on the go.

Matt Mann Territory Manager - Kent & Sussex Joined Pizza express in November 2022 as a Territory manager for Kent & Sussex, leading 15 amazing restaurant teams, who strive to be the best and deliver great standards and experiences to all our customers. My favourite part of what i do working in operations is dealing with different people and different challenges every day. Away from work, it is my Family who make me want to be the best i can be, doing what i can to support and provide for them, giving my kids the best opportunities and start in life, as my pictures suggest, my wife Kaylee and kids, Charlie, Isla and Teddy play a huge part in my life, whether that is football with my boys, running their football teams or taking them to watch Crystal palace play(Huge Football Fan), that's right we are palace fans lol. Or supporting my Daughter with her Gymnastics. they make me super proud every day. Love to socialise with friends and family. My favourite Pizza is Calabrese, my closest Pizzeria is Pizza Express Caterham. If i was to have a Super power it would be to fly, so i can avoid traffic and save time.

Matt Stewart Territory Manager As an OEM my role is - via a combination of Coaching, Training, Auditing, and a variety of other approaches - to support GMs and DGMs in ensuring their restaurants run to their absolute optimum capability. Its a wide-ranging role that encompasses a great deal, and its also incredibly rewarding. Outside of work I love to spend my time playing and watching all sports and also have an enduring love of Musical Theatre and most kinds of live performance. I also love reading, writing, cooking ( and eating... ), and love a good movie as well as going for stupidly long bike rides. I also love spending time with my family and friends, and anyone that makes me laugh - or think - or both. My favourite pizza is a classic American Hot ( HGP ) with a soft egg

Theuns De Wet Territory Manager Bio

Peter Hobbs Territory Manager - Ireland

Ricardo Crespo Territory Manager - South West

Clare Boyd Bio

UK&I Restaurants North Team

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Jude Brackstone

Regional Director - North

Hugh Cameron

Territory Manager

Ash Grove

Territory Manager

Lynn Elliott

Territory Manager

Mark Ryan

Taylor Johnson

Territory Manager

Jess Anson

David Firth

Organisational Charts

Territory Manager

Key:

UK Restaurants South

UK Restaurants London

Productivity & Change

Team Locator

Territory Manager

Zuza borowicz

Territory Manager

Phil Whittle

r North

Regional Administrator

TRACEY MCCARTHY

Hugh Cameron Territory Manager for the Scottish team Whisky enthusiast and ardent supporter of Hibernian FC.

Ashley Grove Territory Manager I work for the operations team in the North and Milano region as the Territory Manager for the Midlands Territory. I love Pizza - all pizza - but my favourite has to be a Romana Etna. Outside of work I'm a keen walker, I enjoy cycling with my twin girls and coaching cricket at the weekends for the local girls team. The Midlands is a great place to live and to work with so much to do, some great people and some lovely Pizzerias!

Mark Ryan Territory Manager A dedicated senior manager with a proven track record of delivering sales and profit targets. I'm self motivated and driven, with the ability to lead and engage a large team whilst being inspiring and innovative. I couldn't do what I do without my amazing team and colleagues around me........its all about the people!!. TOP TIP - If you just focus on results things will never change. If you focus on change you will get the results. 1. My favourite pizza is a Romana American Hot with hot green peppers, chopped black olives and nduja. 2. My closest PizzaExpress Restaurant is Castleford which is 6 miles from my home in Wakefield. 3. After been with this great business for nearly 31 years each day is different and I love what I do whilst working with such great people. I'm energized by new challenges and embrace change. 4. I love spending time with my family and my lovely wife Lottie and amazing little boy Alfie 5. into music with my favourite band being Queen and I'm really into F1 and automotive.

Jude Brackstone Regional Operations Director Bio

Taylor Johnson Territory Manager I joined PizzaExpress in 2014 on the first undergraduate scheme splitting my first year in Edinburgh and Manchester territories. I am now the Territory Manager for Peaks & Lakes: a territory consisting of 7 restaurant & thoroughly enjoy spending my time in our wonderful restaurant and interacting with our teams. My closest pizzeria is PizzaExpress Knutsford and my go to pizza is a Romana American Hot or a Romana Hot Honey. Outside of work I am a Liverpool FC fan & enjoy spending free time I have with my partner Nousha & our Cavapoo Lily.

David Firth Territory Manager Bio

Jess Anson Territory Manager Hi, I'm Jess! You'll find me in one of three places; a quirky coffee shop, the gym or PizzaExpress, enjoying a classic Margherita and a glass of Picpoul (the latter out of working hours, obviously). I'm proud of my PE journey, starting as a food runner in 2011 when I was 17 in Liverpool One and now leading the Merseyside and Cheshire restaurants. My day-to-day includes visiting my restaurants and working with the leaders in those restaurants to see their restaurants 'for the first time every time' and motivating the whole team to achieve their best. This is done through coaching, problem-solving, planning and auditing. If you see me out and about, say hi! I get my energy from being around others, so I'm always up for a chat.

Zuza Borowicz Territory Manager I absolutely love what I do, and I have been building my career withing PizzaExpress for last 6 years. I’ve loved my journey from waiter to TM and am so grateful to be part of PizzaExpress team! I’m hugely passion about people and personal development, every visit from me in restaurants it’s about our great leaders ,their capability and plans for future. Personally, I’m a buys mum of two amazing boys Adam and Filip, and we love travelling and spending quality time together! My closest restaurant is in Gretna, where all my journey with leadership begins. Me and my family loves visiting our restaurants and my favourite pizza is Garlic Prawns on Romana base of course!

Phil Whittle Territory Manager I joined PizzaExpress in April 2005 as an A-level student, thinking I was just picking up a little part-time job. Now nearly 20 years later, I'm still here embracing new challenges and changes. I love my journey and I'm proud of how far I've come. I am now the Territory Manager for Merseyside and North Midlands, a territory consisting of 7 restaurants. Although my territory is small in size, we pack a punch as we have some real great buzzling restaurants and teams in our territory. My closet pizzeria is Meadowhall (Sheffield), where I had many successful years as a GM, my old team will definitely see me popping in for an Etna or Forza soon. Outside of work I'm a big family man & a sport fanatic, with football being the main passion but golf, cricket and rugby league would not be far behind. Travel is something I also feel passionately about, with an ambition of mine to see as many countries as possible.

Productivity & Change Team

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Graham Fenwick

Restaurant Optimisation Director

Stuart O'Mahony

Operational Insight and Productivity Manager

David Maynard

Head of Central Operations

Graeme Barnes

Head of Operational Efficiency

VACANCY

PACS Manager

Neil Townshend

Labour Manager

Lyndsey Muldowney

Restaurant Optimisation Manager

Iga Piatek

FOH/BOH Development Manager

Abdou Saanaoui

Back of House Excellence Manager

Archie Quinlan

Delivery Excellence Manager

Keith Roberts

Operational Safety Manager

Monika Piech

Implementation Manager

Natasha Gardner

Operational Excellence Manager

Ayse Arslan

Organisational Charts

Dine-Out Implementation Support Manager

Jack Collier

Operational Excellence Manager

Michelle Harreman

Operational Excellence Manager

Kirsty Pearce

Operational Excellence Manager

Johnny Packer

Dine-Out Implementation Support Manager

Operational Excellence Manager

Holly Mcdonald

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

Team Locator

RACHEL KENNEDY

Consultant

Operational Excellence Manager

Gemma brown

Diana Ferreira

Implementation Manager

Ashley Orme

Implementation Manager

David Maynard Project Manager Working in the Productivity and Change team, I manage multiple projects within the team and also work cross-functionally with the majority of departments to timeline manage projects, ensure we are launching to operations at the right time and that we have a balanced number of initiatives to ensure we don’t overwhelm operations. In addition, we host OPG and collaborate on the biggest risks identified in operations to help simplify operations and enhance our Operating Model. I also manage the Welcome Break partnership. Outside of work, I enjoy football and Formula 1, but most importantly, spending time with my family.

Stuart OMahony Operational Systems & Productivity Manager Most definitley an American Hot with Hot Green Peppers or a Calabrese - I'm not sure which one and I'd prefer not to choose! Ruislip is now my closest PizzaExpress since Pinner closed a couple of years back. My wife and twin daughters get me ourt of bed in the mornings (literally and figuratively) and my super power is around simplifying the complicated. A photo that really means something to me is from our trip to Sicily and visiting Mount Etna while it was erupting! An experience I'll never forget.

Lyndsey Muldowney Operational Change Manager Supporting to lead change within the business, through heading up PACS and trials to ensure all changes are robustly tested before heading into operations. Reviewing the Pizzerias as a whole in terms of process, standards and procedure to look to ways to drive efficiency, simplify and optimise our operating model; alongside future proofing the business through sourcing new concepts and equipment to improve operations.

Neil Townshend Labour Manager I am responsible for the delivery, optimisation, and improvement of company labour and profit targets. I work with our partners at Fourth and Stint and provide reporting and governance on labour performance. I joined PizzaExpress as a General Manager in 2018 before joining Restaurant Support in 2021. I have been a General Manager in the hospitality industry since 2002. Outside of work I am kept busy by my two children but also enjoy watching and playing sport (mainly football and cricket) and trading on the Stock Market.

Graeme Barnes (G) Operational Efficiency Manager I look after Operational labour and forecasting and work with our partners at Fourth and Stint. I work cross functionally with a number of departments to cut down on unnecessary costs, drive output and deliver solutions. My favourite pizza is a Romana Padana, Favourite Film: Butch Cassidy and the Sundance Kid Favourite TV Show: Band of Brothers Favourite Artist: Biffy Clyro Favourite Place in the World: San Francisco/Isle of Skye

Iga Piatek FOH & BOH Development Manager I'd like to think that I have the best possible job in Restaurant Support ;) It's geeky, creative, and very, very satisfying. My role includes plenty of operational insights, data, meeting people, researching and a great amount of testing! To give you a quick view of what my workday looks like, I split it into 3 main areas: - Operational Efficiency- that includes working on New Openings, Transformations, and Delivery Optimisation Projects as well as building a data matrix for Operational Principles - Optimisation- reviewing our restaurant equipment along with seeking innovations within the industry - Operating Model- reviewing and developing the current Operating Model to ensure it's deliverable from the Operational Excellence perspective (Standards, Processes and Procedures) In my free time, I like to walk (boring, I know!). I completed the Everest Base Camp trek in 2018 and have been abusing my footwear ever since! The picture below is me at about 4410m, or 17598 feet if you like, above sea level (by the way, it’s not Mount Everest behind me!). Favourite pizza: Mushroom & Truffle

Graham Fenwick Productivity & Change Director Favourite Pizza: Neptune Local PE: Lytham (where I started 20 years ago!)

Archie Quinlan Delivery Excellence Manager I work in the Productivity & Change team heading up the operational side of Delivery & Collection. My role links the aggregators (Deliveroo, Just Eat & Uber Eats) with operations to ensure our partnerships are successful and we are performing as best we can on all platforms. I joined PizzaExpress back in 2014 on the first Undergraduate Programme, where I quickly progressed up to General Manager (Restaurant Manager back then!). I opened 2 beautiful restaurants in Formby and Stockport, as well as supporting down in Jersey for the busy Summer Season back in 2016. I then spent 2 fantastic years over in Milano, before hopping back across the Irish Sea to become OEM for the North West. Finally, in December 2022 I jumped over to Restaurant Support to my current role of Delivery Excellence Manager - the fun never stops! #BringBackTheZapparoli

Keith Roberts Operational Safety Manager I joined PizzaExpress in 2000 as a cleaner and have held various pizzeria roles in this time across the country. My current role involves the overall responsibility to operationalise safety policies and monitor their effectiveness within our Pizzeria’s. I provide advice on safety related matters to the Operational Excellence Team ensuring the audits reflect current trends and legal requirements, whilst also compiling trend analysis and necessary reports. I also manage our pest control contract, assisting with pest control escalations where appropriate. I look after the Safety Digital Platforms for Accident, Incident and Enforcement visit reporting, aiding in the development of these systems. With all of the above, I ensure we always remember the PizzaExpress Way and ensure any new policies, procedures or systems reflect this whilst also fulfilling our legal obligations. In my spare time, I enjoy taking our dog (Dash) on long walks with my Wife and Son in and around the Cotswold & at the weekend I help coach my sons football team (Luckily his side plays a lot better than my beloved Aston Villa)

Natasha Gardner OEM As an OEM I striving for operational excellence and performance within our Pizzerias, by coaching and guiding our management team to deliver our operating model. Outside of work, I love working out whether that’s in the gym (getting a sweat on), playing netball, or taking my dog (Maeve) on new and exciting walks!

Abdou Saanaoui BoH Development Manager Ownership of all things Back of House ranging from standards, process and procedure reviews; BOH trials, BOH transformation optimisation (including layout and flow); reviewing equipment & products, working with manufacturers to develop new and exciting tools to modernise our Back of House operation.

Ayse Arslan Operational Excellence Manager Bio

Monika Piech Implementation Manager I assist in moving projects from planning into the implementation phase and ensure that key initiatives are successfully integrated into operations. I collaborate with Operational Project Managers by providing support for OPG, Key Event Launches and crucially reviewing what we land and how successful it is so that we can make better informed decisions in the future. I am a big fan of Calabrese. I enjoy going to the gym, dancing, and skateboarding. However, travelling is my top-notch.

Jack Collier Operational Excellence Manager I joined Pizza Express in 2009 as a Pizzaiolo, which to this day is one of my favourite roles. Nothing beats a bit of dough flair! I became a GM in 2015 and have lead numerous teams since then, most recently Brindley Place PE-live. I am very proud of my PE journey and am incredibly enthusiastic about supporting our leaders in running world class restaurants. The Etna (with a soft egg), what a pizza! Thank you in advance to Bullring, my local site, for next weeks intake. I live just outside of Birmingham with my wife Aga and our two cats Lewis and Hamilton. No prizes for guessing my favourite sport.

Michelle Harremann Operational Excellence Manager Hi I started my Pizza Express career in 2015 as a RM working in Maidstone Music room (sadly no longer with us) I progressed to RGM in Surrey and then OEM in Essex and EA and now working with some great managers in Central London. My closest pizzeria is the lovely Rochester and Giardineira is the best pizza ever (without the vegan cheese). I play netball for a local team and I love the Grand Prix and support Liverpool FC YNWA. What gets me up in the morning is usually a wet face from my cavapoo.

Kirsty Pearce Operational Excellence Manager As an OEM I lead Operational Excellence and performance through coaching and mentoring our management team in order to achieve our aspirations of becoming World Class Operators. A high challenge but highly rewarding role. When not at work I usually go by the name Mum to my Son, Harrison. Harrison means House Ruler, never has this been more true! When I get a break from my latest DIY project, I am happiest when surrounded by friends, family, food and sea air.

Johnny Packer Operational Excellence manager Bio

Holly McDonald Operational Excellence manager I live in the North East and I can often be found in our Gateshead, Eldon Sq, Jesmond and Durham Pizzeria's with my 5 year old daughter enjoying an Etna, and she loves our piccolo menu! I'm drawn to anything nature related, especially rivers and woodland, and my husband and I love to hike throughout Northumberland.

Bio

Diana Ferreira Implementation Manager Bio

Ashley Orme Implementation Manager Bio

Bio

Property Team

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Clive Bentley

Property Director

Claire Carbone

Estates Director

Andy Ward

Construction Director

Henry Snagge

Head of Acquisitions

vacancy

Estates Support Administrator

Rob Weller

Design Director

Andraea Jackson

Property Programme Manager

Tony Dedman

Project Manager

Stuart Robertson-Box

Property Support Co-ordinator

Dan Doidge

Maintenance Support Manager

Isabelle Horlings

Junior CAD Designer

Alison Foden

Design Manager

Michael Eddom

Regional Maintenance Manager

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

leanne friar

Property Project Manager

Claire Carbone Estates Director As Estates Director I am responsible for the leases and licences which allow us to occupy our Pizzerias. This includes advising upon and negotiating rents, business rates and in fact all occupational charges for the properties, No two days are the same and much of my time is spent with our team of external property managers and property lawyers, negotiating and agreeing new legal agreements or settling property disputes with landlords. Outside work I juggle family life with my two children and husband with the renovation and remodelling of our house in Harpenden. Very much a 'project in progress' but something hugely rewarding to do together.

Bio

Henry Snagge Head of Acquisitions It is to difficult to choose just one favourite Pizza! My ‘go to’ would be Pollo Ad Adstra and if I am feeling hungry the Calabrase, I am also a big fan of the Chilli Prawn & 'Nduja. Too many delicious choices! I am fortunate to live bang in the middle of Godalming, Haslemere and the recent new opening of Cranleigh. I thrive off ‘doing a deal!’ – I get a buzz from negotiation and creating something from scratch and seeing it through to launch. On a day off I would love a lie in, but with three young children there is no chance of that!

Rob Weller Design Director

Andrea Jackson Property Programme Manager I am fortunate to live walking distance to the wonderful team at Wokingham and can enjoy a great Padana, however my ultimate favourite would be HEPE (Ham Eggs PizzaExpress). I get my energy from others so enjoy a chat and talking through problems to solve. My superpower would be bringing my knowledge from different roles through the business I have been lucky to enjoy in almost 20 years since I first started.

Stuart Robertson-Box Property Support Coordinator My favourite food is pizza - obviously! I am the worst gluten-intolerant person you will ever meet as I cannot resist a Calabrese and a Peroni! At the weekends, you can find me rambling or cycling around the Cotswolds, finding quaint coffee shops or local breweries (oops! Gluten again!) on the way. Have to be home for Sunday afternoon though - there will be Formula 1 to watch!

Bio

Isabelle Horlings Junior CAD Designer As part of a talented team my role involves around incorporating our new future express design into our restaurant transformations and future developments. Over the course of each project, I get to work across various sites liaising with the restaurant managers, site contractors while cooperating with territory managers, operations, and delivery teams. As a social, outgoing person having the ability to network, grow relations and cross-collaborate with our restaurant teams energizes me to perform to the best of my capabilities. My increased awareness on news & trends within my role has always been a passion of mine outside of work. I love to spend quality time with friends or alone to explore what London has to offer; from having a stroll through Portobello Road Market thrifting antiques or fashion statement pieces to sparking my creativity while visiting galleries and trying out the latest food trends. Although nothing beats the beautiful view at my local bankside pizzeria while munching on a Verdure Romana with extra prosciutto 😊

Alison Foden Senior Design Manager My role involves designing and transforming the restaurant interiors. This involves managing the team to deliver beautifully designed restaurants, producing CAD detail design packs, specifying materials, equipment & furniture along with site management. Outside of work I love running and you will find me running around Richmond Park at the weekends.

Michael Eddom Regional Maintenance Manager I manage the maintenance of the PE buildings and services in the North region and Milano! Pretty new to Pizza Express so take it easy on me!!! I always like to be doing something! Hate wasting my spare time being lazy doing nothing! so I fill my spare time with Fishing, playing pool and spending time with my Fiancee and Bella (my dog). Not worked my way through the whole menu yet but currently my fave pizza is the Calzone Nduja!

Bio

Leanne Friar Property Project Manager Bio

Bio

Chief Digital and Technology Officer's Direct reports

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Arslan Sharif

Chief Digital and Technology Officer

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Key:

Ian Greenwood

Head of Performance Marketing

Alice Burford

Head of Trading

Tara Weavers

Head of Loyalty & CRM

Jonny Ganly

Head of IT Operations & Service

Vanessa Holden

Digital & Customer Technology Director

Dan Williams

Head of Data & Business Intelligence

Rosie Martin

Executive Assistant

Ian Greenwood Head of Performance Marketing

Alice Burford Head of Trading

Tara Weavers Head of Loyalty & CRM Bio

Vanessa Holden Head of Customer Technology In my spare time you will find me DIY-ing. I have recently bought a new flat which needs a lot of love, so I have made new friends in a drill and a paint brush. My next mini project is to create a lamp out of a vase! I'm naturally a night owl, but I am trying to train myself to get up early - watch this space. My favourite pizza changes regularly - I love trying our new menu, especially anything with garlic or chilli in.

Dan Williams BI Manager I'm the BI Manager, so look after all things data and help support the business to make decisions based on the wealth of information we gather from restaurants. My favourite pizza is a Padana and closest restaurants are in Bath which is a lovely place to visit and enjoy one.

Jonny Ganly Head of IT Operations and Service If it has a plug, flashy lights, or beeps strangely, you will typically have my interest. Acronyms & abbreviations galore in the wonderful world of IT, if ever a translator is needed please feel free ask. When off I can be found in Cambridge typically running beside the river which I love or found repairing and mending classic motorbikes & cars. As a wise old Computor once said “ 01101011 01100101 01100101 01110000 00100000 01100011 01100001 01101100 01101101 00100000 01100001 01101110 01100100 00100000 01100011 01100001 01110010 01110010 01111001 00100000 01101111 01101110”

Ian Greenwood

Head of Performance Marketing

Alice burford

Arslan Sharif

Chief Digital and Technology Officer

trading, loyalty & performance marketing Team

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Head of Trading

Hanita Sachania

CRM Strategy Manager

vacancy

Trading Executive

Tara Weavers

Head of Loyalty & CRM

Tallulah Jepson

Performance Marketing Executive

Tao Benn

CRM Executive

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Iva Atanasova

Trading Manager

Ian Greenwood Head of Performance Marketing

Alice Burford Head of Trading

Hanita Sachania CRM Strategy Manager A real like PizzaExpress fan girl, I have been obsessed with our brand for many years. Being able to work for a brand I truly love is an honour. Favourite pizza would be the Padana (- controversially without the caramelised onions though).

Tara Weavers Head of Loyalty & CRM Bio

Tallulah Jepson Performance Marketing Executive My local PE is Greenwich Church St & favourite pizza is the American (controversially without the cheese!) Outside work, my weekends are spent with my adopted dog Maggie, friends & family. I also love Formula 1 & travel!

Tao Benn CRM Executive

Iva Atanasova Trading Manager My role involves manging the relationship with all our commercial partners, such as Tesco Clubcard, O2 Priority, UNiDAYS, etc. Anything, from strategic conversations with current and new partners, to locking in dedicated comms plans to drive extra sales and covers through our partner channels, will land my way. 😊 Outside of work, you will find me always planning a trip to somewhere, skiing any opportunity I find, or on long runs which is the only thing that helps me keep up with the amount of pizza I consume since I’ve joined PizzaExpress! My favourite pizza has always been the Rustichella, old but gold!

Bio

Digital and Customer Technology Team

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Vanessa Holden

Digital & Customer Technology Director

Emma De Mauri

EPOS Product and Pricing Manager

Zoe Chopra

Technical Product Manager

Sam Head

Technical Product Manager

Brody Walters

Digital Business Analyst

Emma Cameron

EPOS Administrator

Mita Patel

Digital Business Analyst

Stephen Clay

Technical Product Manager

Arslan Sharif

Chief Digital and Technology Officer

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Digital Business Analyst

Key:

Jason Hullick

Manish Chauhan

Digital Business Analyst

Luke Barnett

Digital Product Executive

Radhika Bhayani

UX Designer

Tony Him

Senior Product Manager, Digital

Emma De Mauri EPOS Product and Pricing Manager My role is largely focused on updating the tills and digital, delivery & Click and Collect menus with any menu or price change - despite this I still need to look at a physical menu when I visit a restaurant! I've been with PE for 20 years and have never had a favourite pizza (I think I'd only ever eaten pizza two or three times before I joined!). I do favour our long-standing pizzas (on a Classic base) though.

Zoe Chopra Digital Business Analyst My role at PizzaExpress involves working with other departments to understand business requirements and then outside developers to deliver IT solutions to the restaurants and our customers. My favourite pizza is the soon to be delisted Veneziana with extra pepperoni (sob). Ive recently taken up open water swimming which Im absolutely loving. I love being outside and going on long walks with friends. My 2 daughters keep me on my toes at weekends!

Sam Head Technical Product Manager Favourite Pizza - Romana Padana but I love trying anything new unless it's very spicy

Mita Patel Digital Business Analyst In the work place I help maintain and improve the Loyalty part of the app ensuring we are ever ensuring our customers are happy collecting stamps and redeeming rewards. My favourite pizza use to be Fiorentina but now I look forward to trying out new products on our new menu. Outside of work I love venturing out to new places and going on long unplanned walks, when at home I enjoy pottering around in my garden and trying out new recipes.

Bio

Stephen Clay Technical Product Manager

Jason Hullick Digital Business Analyst Bio

Emma Cameron EPOS Administrator Bio

Manish Chauhan Digital Business Analyst Bio

Luke Barnet CRM Executive My role involves keeping the digital channels up to date. These include the PE & Milano website and PE app. It also involves working with different departments to create new pages where necessary to ensure each corner of the website/app display accurate and useful content In my spare time I like to take part and watch all different sports. I'm currently a Brentford season ticket holder enjoying the premier league.

Radhika Bhayani UX Designer Bio

Tony Him Senior Product Manager, Digital As the digital product manager, I'm responsible for all digital customer touchpoints - whether booking a table via the website, ordering from PE Delivers or paying your bill at a table via the mobile app. My role is to identify and deliver improvements and new features to give customers the best possible experience and set PizzaExpress apart from the competition. Most of my time outside of work is spent on family activities these days (including regular trips to PizzaExpress). Aside from that I enjoy running and cycling and try to enter a few races each year. My favourite pizza has always been the Pollo Ad Astra, but recently I've shifted more towards the Padana. South Woodford is my closest pizzeria but I try to mix up where we go.

Data and business intelligence Team

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Dan Williams

Head of Data & Business Intelligence

lauryn dunford

Junior Business Intelligence Engineer

Francesca Slee

Data Visualisation Manager

Arslan Sharif

Chief Digital and Technology Officer

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Key:

Ben Atkinson

Senior Data and Digital Analyst

Bio

Lauryn Dunford Junior BI Engineer As a Junior Business Intelligence Engineer, I'm responsible for ensuring we successfully receive all the data from all the restaurants across the UK and Ireland. In my spare time, I love to get stuck in with a good, long TV show. Historic favourites have been Supernatural and Grey's Anatomy. My favourite pizza would have to be La Reine and my closest pizzeria is Ruislip.

Ben Atkinson Senior Data and Digital Analyst Bio

IT operations Team

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Jonny Ganly

Head of IT Operations and Service

John Ratcliffe

Service Desk Manager

Corinne Roberts

IT Co-ordinator

Phil Jackson

IT Project Manager

Titus Akoh

IT Project Manager

Steven Archer

IT Service Desk Senior Analyst

Sean Davidson

Support Analyst

Enoch Dwumah

Support Analyst

Karanjit Singh

Service Desk Analyst

Shane Barry

IT Security Manager

Olga Pavlova-Grebliauske

Finance Systems Manager

Andrius Kaupas

IT Project Administrator

Todd Gill

IT Infrastructure Manager

Arslan Sharif

Chief Digital and Technology Officer

Key:

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Donna Hayes

Front of House Solutions Manager

Tina Plewes

Back of House Solutions Manager

John Ratcliffe Service Desk Manager My favourite pizza is American Hot with fesh tomatoes and anchovies. My closest restuarnt is Ruislip. I love tinkering with technology and learning new things energises me.

Corinne Roberts IT Coordinator Just a sneak peek into my role: I co-ordinate and support the IT Team with projects, manage starters & Leavers, IT audit and stock ordering. Give me an American Hot with extra Pepperoni and lashings of Chilli Oil any day, anytime! I'm part of the PizzaExpress furniture, started in 2007!

Phil Jackson IT Project Manager Though IT related in career, my passions outside of work are art, design, architecture, nature, and photography (where I bring all of the other things together) Whether sitting in a nice bar with a good glass of wine, or simply sitting in a field with my camera, I'm happy either way!

Titus Akoh IT Project Manager My role involves managing IT projects from the original concept through to the final implementation. I also look after New Openings and Closures projects, making sure each project has the necessary IT Services, Support, Input and presence. I also enjoy hiking and rock climbing with friends. It is like an escape to me, to be out all day in nature.

Steven Archer Support Analyst What do I do? well, I support the restaurants and Head Office users with all their IT needs, which in turn ensures the restaurants can perform effectively. I joined PizzaExpress in May 2007 and have loved every moment. I moved to Cornwall nine years ago and live a stones throw from the beach. My weekends are spent swimming, exploring and foraging. I love experimenting in the kitchen and also brewing a few natural ciders and wines. Favourite Pizza: Gluten-free American Jack.

Sean Davidson Support Analyst My role on the Service Desk is varied such as resetting passwords, adding users to distribution lists, answer phone calls and emails, being in contact with GMs, SMs, TMs, Directors, re-patching/re-cabling access points, tills etc. Outside of work I love going to football matches and watching Formula One, enjoy going to brewery tours/craft beer shops, enjoy going to different countries amongst other interests. My favourite pizza is the American Hot with Roquito peppers, and my closest pizzeria is Gerrards Cross (GX). My top tip would be to be yourself, be humble and be genuine.

Bio

Karanjit Singh Service Desk Analyst My favourite pizza is Pollo Italiano, my closest pizzeria is Ruislip and my super power is speed.

Shane Barry IT Security Manager My favourite pizza has to be the Carbonara and my closest pizzeria is Gerrards Cross which is a great restaurant with an amazing team. I wouldn't say I have any super powers, but I do have a keen eye for detail. I'm a foodie, big F1 fan and have a deep interest in all things tech and security. I also love traveling (especially fly drives). My picture is from a trip to Canada where we drove 3000km around the Canadian Rocky Mountains.

Olga Pavlova-Grebliauske Finance Systems Manager I've joined PizzaExpress early in 2008 and have explored the world of Finance & IT, so the current role nicely blends the two together: looking after multiple Finance systems (implementing, upgrading, enhancing, integrating), supporting our Finance teams, streamlining the processes... My favourite pizza, hmm... probably La Raine, but I would always go for a nice plate of pasta (extra cheese is a must), if I have a choice, so it's Pollo Pesto all the way! Alarm. Alarm gets me out of bed. However, quite often it would be the last minute ideas to which my husband has only two questions: 1. What have you come up with this time? 2. Where to now? Superpower: always find a bit of fun in the most boring things

Bio

Todd Gill IT Project Manager My role involves monitoring, maintaining and hopefully improving the underlying platforms which PizzaExpress systems run on, with a keen interest and focus on being a "cloud first" company and futureproofing our infrastructure. Outside of work I spend a lot of time running, cycling or sat in front of the TV on my PlayStation. Favourite pizza would have to be an American Hot, with my closest pizzeria being Berkhamsted.

Donna Hayes FOH Solutions Manager My role involves looking after the software on the till system and working on the IT elements of projects that impact the FOH of the restaurant. In my spare time, I am kept very busy by my 2 boys, husband and dog! We go on lots of dog walks, bike rides and paddle boarding, and both boys play rugby so we spend all of our winter weekends on the rugby pitch.

Tina Plewes Back Of House Solutions Manager In the Back Of House Solutions team (Tina and Tyna!) we work alongside teams in Restaurant Support to manage all the IT systems that our managers and teams use (with the exception of the Zonal tills). Examples are: Slice of PE, Inventory, the People System and F&S (was LPM), NexGen and loads more. Outside of work, I love scuba diving, travelling (often both together), festivals, theatre, and eating out. I am also a scout leader, giving the next generation skills for life.

Strategy, Insight & Customer Service Team

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Steph Farrow

Head of Strategy, Insight and Customer Experience

Sheryl Southall

Head of Customer Service

Marketing Director

Jo Vaughton

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Steph Farrow Strategy and Insight I'm Steph and I look after our Insight Team and Customer Services. A fundamental part of my role is to understand our customers and make sure that as a business we're keeping pace with their expectations of us and of the casual dining industry more broadly (we do this in many ways!). There are so many things I'm passionate about both in and outside of my role, come chat to me and I'll tell you about them :)

Sheryl Southall Head of Customer Services Supporting the Customer Service Team and our customers when things do not go to plan. We look after a multitude of channels including Loyalty Grocery, Corporate bookings, and very new delivery channel 'PE delivers'. I love what I do, and I would not do anything else, but remind me I said that some days :-) I am a carer to two fabulous adult children who keep me busy. My nearest PizzaExpress is Watford and I joined PE in 2016 😊 Best decision ever!

Jo Vaughton Director of Brand and Marcomms I joined March 2023 as Marketing Director to help lead the charge with building brand love around the world. I'm a creative marketing and communications leader with 25+ years’ experience of international brand building across multiple industries - from FMCG to Fintech, from Healthcare to Hospitality. Outside of work, I'm a mum of two dough ball lovers and a cat called Inigo Montoya. I love running, exploring, music and cheese. Not always in that order. My favourite pizza is the Padana Romana but The King gave it a serious run for its money this year. I love 'Nduja. My nearest restaurant is Walton but I also visit Richmond, Twickenham and Dean Street a lot.

Lorraine Guthrie

Team Manager

Lucy Herriott

Jessica Lewis

Customer Service Team

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Senior Customer Service Advisor

Sarah Wyle

Customer Service Advisor

Kailey Dendie

Customer Service Advisor

Sheryl Southall

Head of Customer Service

Darlene Marquis

Senior Customer Service Advisor

Steph Farrow

Head of Strategy, Insight and Customer Experience

Senior Customer Service Advisor

CS Delivery Team Leader

Hannah Gevaux-Ross

Sophie Barden

Marketing Director

Jo Vaughton

Lauren Bermingham

Senior Customer Service Advisor

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Jade Deluca

Corporate Booking Executive

Lorraine Guthrie Customer Service Advisor Tier 2 Too many delicious pizzas to choose from so my fave depends on the day or my mood! My favorite pizzeria has to be Sunningdale, small & intimate and the team are super friendly - a real gem!

Bio

Kailey Dendie Customer Service Advisor Tier 1 My favorite pizza is a classic margherita. The pizzeria closest to me is PizzaExpress Windsor. Gratitude always gets me out of bed and I pray every day.

Darlene Marques Customer Service Advisor Tier 2 My favourite pizza is the Calabrese, I have the strong ability to understand people and help them. Every morning when I wake up I think of a better day than last day.

Bio

Sophie Barden Customer Services Delivery Team Leader I look after the Delivery Advisor Team and we are here to support Customers and Restaurants with PE Delivers orders. I joined PE in 2018 and moved to Restaurant Support in 2023. My closest Pizzeria is Tonbridge and my favourite pizza is a Romana Padana with Pepperoni. Outside of work I enjoy going on days out with my 2 children. We love going on holidays and exploring new places!

Lauren Bermingham Senior Customer Service Advisor Bio

Jade Deluca Corporate Bookings Executive Bio

Brand & Marcomms Team

Marketing Director

Carine Munch

Head of Brand Activation

Vacanc y

Head of Creative Studio

Sophie Milne

Midweight Designer

Florence Lawes

Brand Manager (Campaigns & Loyalty)

Jasmine Bull

Brand Manager Dine-In

Senior InternationalBrand Manager

Charlotte Boyce

Head of PR & Social

Annie Birdseye

Senior PR & Social Media Executive

Jo Vaughton

David Collinder

Music Brand Marketing Manager

Alex Tarry

Brand Manager Dine In

Steph Farrow

Head of Strategy, Insight and Customer Experience

Paula MacKenzie

Chief Executive Officer

Jemma Holmes

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Ernesta Zaleckyte

Internal Design Manager

Max Hallmark

Marketing Executive

Lucas Ferguson

Junior Designer

Chyna Berry

LRM Executive

VACANCY

Bio

Sophie Milne Junior Designer My all time fave pizza has to be a (gluten-free) Carbonara, and my closest pizzeria is now in Ruislip. Outside of work, I love to write and perform my own music, and I’m front woman of my band.

Bio

Jemma Holmes Senior International Brand Manager My role sits within the Brand team and is mainly focused on local marketing, supporting wider marketing initiatives where needed. Local marketing is about bringing our brand to life in local markets -establishing ourselves as part of the community with activities relevant to that area or pizzeria. This could involve developing and implementing marketing plans for a refurbishment or new opening. It could be getting us involved in local activities like Chelsea in Bloom, or planning how/which pizzerias our Piaggio food sampling truck should visit. I also support restaurant teams to work with our third parties, such as shopping centres, and look after our Local Restaurant Marketing Toolkit. Outside of work, I love to travel, I'm a keen DIYer and gardener (with questionable skills), and a doting cat mum to our little ginger adopted stray we brought back from Dubai.

Charlotte Boyce Social Media and PR Lead Having worked for PizzaExpress since the age of 15... you can say I'm a true brand fan. Favourite pizza is a Calabrese - always, and forever.

Annie Birdseye PR and Social Media Executive My day to day role involves a lot of variety which I love, from scheduling everything that goes out across our social platforms, creating content to working with influencers and, supporting on PR campaigns and events. Outside of work I love to keep busy (with the occasional day in front of Netflix). I love spending time with my loved ones out and about and I'm a big socialiser, shopper, traveller and gym go-er.

Bio

Alex Tarry Brand Manager Dine In Bio

Ernesta Zaleckyte (EJ) Internal Design Manager Hi! My name is Ernesta - I also go by EJ. I work within the comms team and manage overall internal brand and design. I am also a project leader for Genially (our interactive tool platform which you are using right now). My favourite pizza must be Romana American Hot + Olives (Fun fact: that was my first order at PizzaExpress Wapping when I was 9 years old) Here are some examples of some of my hobbies: Portrait Illustration: Travelling/ exploring nature:

Max Hallmark Marketing Executive Bio

Lucas Ferguson Junior Designer Bio

Bio

Music Team

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VACANCY

Head of Music & Entertainment

Agnieszka Kozlowska

Web Content Manager

Ben Potts

Box Office and Logistics Co-Ordinator

Peter Green

Box Office Administrator

Sep Cole

Artistic Programming

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Adela Bielecka

Regional Director - London

Agnieszka Kozlowska Web Content Manager Favourite pizza - Calabrese, and I would only have it in Dean Street.

Bio

Pete Green Box Office Administrator Favourite Pizza - Romana Carbonara. Closest Pizzaria - Xscape Castleford My guitars and record collection get me out of bed in the morning!

Sep Cole Artistic Programming I love anything music related and in turn love love my job! My fave pizza is actually the Beetroot and Goats cheese salad! And my nearest Pizzeria is Guildford. What gets me up in the morning is being a proud mother of 3 adult children and recently becoming a grandma! They make my world bright on the cloudiest day.

Bio

People Operations Team

Andy Richardson

David Harries

Head of Learning & Development

Chief People Officer Direct Reports

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Director of People Shared Services

Kate Hetherington

Chief People Office

Recruitment Team

L&D Team

jenny redmond

Talent, Inclusion & Wellbeing Manager

Hannah Latham

Head of People

People Business Partners

Head of Communications

Annie Good

Communication Team

Key:

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Fiona Walker

Head of Communications

Andy Richardson Director of People Shared Services I am responsible for a number of different areas within the People team. This includes the People Operations team who oversee the HR management system (Fourth) to ensure the effective management of our teams throughout the employee life cycle. They are also the administration and transactional function within the People team providing day-day guidance and support on People Policies and procedures. The Employee Relations team ensure that our People Policies are legally compliant and are reflective of the culture and values of PE and Milano. They provide support and advice to management to ensure the effective resolution of any conduct / performance related issues, and grievances, and also deal with escalated cases such as ACAS claims and Employment Tribunals. A keen eye is required to identify any brand reputational risk. The ER team also advise and support on all organisational change matters. Benefits and Reward are responsible, with input from other areas of the business, for all Company bonus schemes, the administration of pay reviews and ensuring our benefits offer remains competitive within the market. Job grading determines what benefits and available to each role. The HR Data analyst reports on all matters of people data – labour turnover, attrition, recruitment measures. The insight from this role, understanding the latest trends, is critical to ensure appropriate business decisions are made. My local restaurants are Watford and Radlett and my favourite pizza American Hot with added anchovies. Outside of work, I am a huge music fan and vinyl collector. I also enjoy football and walking my dogs.

Hannah Latham People Business Partner My role involves looking after all things people in London. I business partner the Regional Director, Andy Felton and the wider Operations team (TMs /OEMs) to provide effective and proactive generalist HR support in line with the overall National People strategy and Regional plan. The role acts as a conduit between operations and the People experts in the centre, feeding in key challenges to influence our priorities and initiatives. In my spare time, I am passionate about food, travel, spending time with friends and family and of course my cat - Farley Jackmaster Funk!

Annie Good Head of Communications I joined the PE team in 2022 and my role is all about uniting internal & external communications across all our different channels, from LinkedIn to Slice, with the ultimate aim of promoting and protecting our brand. Probably unsurprisingly I spend a lot of time engaging with media, especially podcasts and I still love holding a physical magazine. I’m definitely a ‘people person’ – always up for a coffee (which is actually a tea for me as I don’t like coffee) to get to know people and to hear ideas, feedback and thoughts on comms. Outside of work you can find me at my local Pizzeria (Wimbledon Broadway) enjoying a Leggera Padana and a large glass of wine, spending time with family & friends, visiting the theatre and travelling to new places.

Jen Redmond Talent, Inclusion & Wellbeing Manager My role is focused on Talent (emerging careers and partnerships) & Inclusion and Wellbeing. You can come to me if you're interested in any of these, have ideas on how we can better support our teams and foster a truly inclusive culture, or would like to find out how to access support, for example our Mental Health First Aiders. Outside of work - I have an allotment, which I fail to grow anything on, and quite an aggressive cat called Brenda.

Fiona Walker Head of Communications Hello! I am on secondment from FTI Consulting (PizzaExpress’ corporate PR agency), acting as Interim Head of Communications until Annie returns from maternity leave. I have worked with PizzaExpress for 3 years, managing its financial communications, profile raising and issues management alongside working for other casual dining chains such as Wingstop UK, The Ivy Collection and wagamama. I am delighted to be working this side of the fence covering both internal and external comms. Outside of PizzaExpress I am a keen tennis player and enjoy going on holiday!

Bio

Organisational Charts

People Business Partners

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Hannah Latham

Head of People

Learning & Development

Recruitment

People Operations

Learning & Development

Team Locator

People Business Partner - South

Azzura Williams

People Business Partner - London

Helen Martin

Key:

vacancy

People Business Partner - North

Azzura Williams People Business Partner - South

Helen Martin People Business Partner - London As an Operational Excellence Manager I have the joy of spending quality time with the teams in my territory coaching and guiding them in what GREAT looks like, in order to be the first choice restaurant for our locals to want to return to. Along the way I get to learn something new everyday, whether it is about a member of our team, a better way of doing something or just about myself and with my inquisitive mind, I love this! As I seem to also enjoy a pizza or two ( my new favourite is the Hoisin Duck Romana ) in my local branches of Cheam and Sutton, I attempt to keep the thighs trim by playing badminton and I wont shy away from saying that I am pretty mean with a shuttlecock and racket!! My other sporting love affair is with my football team with whom I have supported for over 20 years - and whilst Queens Park Rangers keep me on my toes with their rollercoaster performance I am proud to say that I absolutely can describe the offside rule! Finally I have a History and Drama degree and other than enjoying a bit of culture when I can, at the theatre and love a good wander around a castle, according to my husband that makes me a fully qualified Drama Queen! I would call it passionate and articulate :)

Bio

Andy Richardson

Director of People Shared Services

People Operations Team

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Emma Swanwick

Benefits and Reward Manager

Lezli Dickson

Head of Employee Relations

Sarah Liggett

People Ops Mgr and RS Business Partner

Manji Muntazeer

People Insight Manager

Gio Mazza

Senior People Operations Advisor

Chloe Houghton

Marina Galacho

Senior ER Advisor

Nathan Kazybrid

ER Advisor

People Operations Administrator

Organisational Charts

Learning & Development

Recruitment

People Operations

Learning & Development

Team Locator

Key:

ER Advisor

Natalia Staszweska

Emma Swanwick Benefits and Reward Manager My role is all about managing the benefits we have in the business so that everyone can take advantage of them as much as they want to, and also developing new benefit propositions that reward everyone’s work at PizzaExpress. The most exciting part is looking out for and finding benefits that we don’t yet have, but that could be a real bonus! After joining in 2015, one year later I found myself opening PizzaExpress’ in Singapore and then Shanghai, with many trips to our Hong Kong team in between. My time in the international market really made me even more aware of others’ perspectives, and I try to keep that in mind in my work. When I’m not at work I can be found studying for my associate diploma in People Management, which is challenging and eye-opening, and any free time left is spent trying gardening badly – but I enjoy the peace anyway.

Lezli Dickson Head of Employee Relations & Org Design For me, my role is about encouraging and building trust and relationships between our people. Initially this means ensuring we have the right practices and structures in place. Next, it’s about coaching and developing line manager’s skill and capability, providing effective tools and guidance to empower leadership decisions and above all managing people fairly. There’s never a dull moment as we work and advise across all the jurisdictions in the UK & Ireland. Outside of work I am a passionate fan of music – of all sorts - and going to gigs takes up a lot of my time off. From the Stranglers to … my guilty pleasure Westlife there’s nothing better … unless it also includes a nice cold Peroni! My local PE is in Durham and my NEW favourite Pizza Duo - La Reine and Sloppy Giuseppe.

Sarah Liggett People Operations Manager & Restaurant Support Business Partner My role involves managing and developing our People system and processes to ensure effective management of our teams through the employee life cycle. I also look after the administrative and transactional function for the people team and the execution and day to day management of general people policies and procedures. In addition I am the People business partner for Restaurant Support and the Bakery helping with general HR support and guidance

Manji Muntazeer People Insight Manager Let’s get the systems and data to paint a picture of what is happening in the World of People! I work with various systems and produce insights and reporting required for our wider People team to spot trends and support workforce based decisions. I’m originally from East Africa, and have been on many safari’s, spotting the Mara pride of Lion in the Maasai Mara reserve is always a special moment for me, as I once spent a whole month in the reserve. Liverpool is the football team I support and Jurgen Klopp is a legend! I organise and run a football club that plays every Thursday night at Barnet FC for charity. My local Pizza Express’s of Harrow, Ruislip and Watford are the ones I visit the most with my 2 boys, especially for the Piccolo menu with chocolate brownie being their favourite part …of course!

Marina Galacho Employee Relations Advisor A normal day at work, involves for me working closely with our OEM, TM and General Managers providing advice on Employee Relations matters. For example, providing advice in how to handle Grievance, Disciplinary, Performance and investigation processes effectively. I am passionate about Employment Law, and I really enjoy the importance of keeping up to date with legislation and Employment Tribunal case law to ensure that we are complying. Outside of work, everyone close to me knows a weekend away is my favourite thing to do! Travelling and being fully immersed with languages is another one of my passions. I lived in France and Switzerland for a while, and I am currently learning Italian. I am a true believer that every day is a new learning opportunity! My local PE is Blackheath and my favourite pizza is Padana!

Nathan Kazybrid ER Advisor I joined PE in 2014 as a General Manager, which took me all around Manchester and the surrounding area, over to the Mighty Milano for 3 years in not so sunny Dublin, then back to the UK where I eventually joined the People Team. My role in ER is to advise and coach the Operations Teams in in all things related to Disciplinaries, Grievances, Investigations to name a few and to build relationships within the restaurants to ensure we always have a fair and consistent approach in all things People related. Never a dull day in the 'office'! I'm passionate about film and art (have been lucky enough to sell some of my pencil portraits over the years), anything with an Apple logo on it I own (sorry Android), my two girls (the furry four legged feline kind) Tess & Ripley and of course my partner Diana who teaches me something new every day. I've previously been shot down for saying my favourite pizza is a Margherita with tuna, egg & rocket so ill just say a Classic Margherita with 'sides' works for me!

Chloe Houghton People Operations Administrator I joined PizzaExpress in August 2023. My role involves dealing with HR-related queries, completing the full onboarding process for new starters, conducting audits, as well as keeping on top of Right to Work and Maternity processes. Outside of work I spend a few evenings a week playing competitive netball, as well as spending time with family and friends, and going on short trips away. My local restaurant is Ruislip, and my favourite pizza is Pollo ad Astra!

Bio

Fire Warden

Organisational Charts

Learning & Development

People Operations

CPO Direct Reports

Learning & Development

Team Locator

Talent & Recruitment Team

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Louise Fitzgerald

Resourcing Specialist (TMs & GMs)

Jenny Redmond

Talent, Inclusion & Wellbeing Manager

Remy Holwell

Recruitment Manager - Operations

Sara Di Mauro

Recruitment Specialist (DGMs)

Niall Swords

Recruitment Specialist (DGMs)

Agne Savickyte

Recruitment Manager - Restaurant Support

Key:

Hannah Latham

Head of People

Kate Hetherington

Chief People Officer

Lou Fitzgerald Resourcing Specialist I look after Territory Manager and General Manager recruitment and all things Genius ATS. Outside of work you can find me spending time with friends and family and my beautiful pooch Lady; exploring new places on long walks; or pub quizzing. Closest Pizzeria is Valley Park in Croydon and I love a Vegan ad Astra. I joined PizzaExpress in 2014 and have been helping people find their next opportunity since then.

Remy Holwell Recruitment Partner I started in our pizzerias working all over the North as an AM and GM before joining the recruitment team. I now look after all things hourly recruitment from advertising, to our toolkits, scripts and partnerships to better attract the best talent. I also support my team with DGM recruitment across the regions. Outside of work I live in the beautiful city of York with my husband, daughter and French bulldog. I love food, wine and holidays with my little family. Favourite pizza will always be a Fiorentina with a runny egg!

Sara Di Mauro Recruitment Specialist As Recruitment Specialist my role consist in hiring DGMs for our London region. I am also studying Criminology and Law at Uni so you can usually find me listening to podcasts about trial cases while walking my golden retriever, Luna. My closest pizzeria is Putney when I always order a Buffal Margherita!

Agne Savickyte Recruitment Manager - Restaurant Support I joined PizzaExpress early Dec 2023. My role is to find the perfect candidate for every job across head office roles. A lot of sourcing, networking, chatting (which I love)! When I'm not at work, you'll usually find me exploring North / East London with my friends and finding cute pubs along the way. I love swimming (not professionally) and cooking - mostly find all my dinner recipes on TikTok now. Favourite pizza has to be an American Hot with extra green chilli's on it, quite boring but never disappoints!

Niall Swords Recruitment Specialist Bio

Learning & Development Team

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Kelly Bailey

L&D Manager - FOH

David Harries

Head of Learning & Development

Ian Pountain

L&D Manager - BOH

Rebekah Galvin

L&D Content Creation Lead

Sophia Rook

L&D Coordinator and Content Support

Organisational Charts

Key:

Learning & Development

People Operations

CPO Direct Reports

Learning & Development

Team Locator

Vicky Aughpin

L&D Manager - Management Development

Kelly Bailey L&D Partner – Team Skills I started with PizzaExpress in Stockton Heath (still my local!) in 2003 as a Team Member and now my role involves looking after everything related to Team Training and Development. I create and design development programs, training tools and resources. I also develop and mentor our team of Operational Trainers who are out and about supporting Team Member progression. When I'm not working I am usually at the sidelines of a junior league football match or a Taekwondo grading or wherever else my 3 children need to be! We love to go on family days out walking and exploring, particularly to the Lake District. If there is any time left after all of that, I love painting and drawing, watching movies or getting stuck into a good streaming series.

David Harries L&D Mgr - Leadership & Management My role involves all things development for our management population - from Shift Managers all the way up to Territory Managers. Development never stops and I have a real passion for all things learning! In my spare time I like to hang out with my backyard chickens and ducks, as well as relax and watch some cricket whenever I can.

Ian Pountain L&D Manager - BOH For my favourite Pizza I've got to say you can't beat a nicely cooked Romana Pollo Ad Astra, with extra N'duja and on a crispy base. My closest Pizzeria - Well I am spoilt for choice as I have Poynton, Didsbury, Cheadle, Wilmslow, and Hale all to choose from in my area. I love taking on new challenges as I feel we grow and develop through new experiences. In my spare time I enjoy playing musical instruments which I find are a very good way of cleansing and debriefing the mind after a hectic week.

Beki Galvin L&D Content Creator I’m a huge advocate of self-learning, which is why after 6 years of managing restaurants I leaped into the ever-changing world of L&D. My role gives me the ability to be creative and use my skills to develop people within our business. Whether that be creating gamified learning, walk-through documents, or finding useful materials to promote personal growth. When I’m not working, I’m most likely adventuring with my Husband and 2 floofs. There’s no better feeling than packing up the car, picking a random destination, and seeing where the journey takes us. An unexpected life will never cause disappointment, for the expectation was never there to begin with.

Sophia Rook Learning and Development - Content Creator My role in a nutshell is administrative support for the L&D team - I divide my time between the various L&D managers to aid and assist their operations. My favourite pizza is La Reine. Slightly basic I know but it was the first pizza I ever tried at PizzaExpress and is still my go to in moments of indecision. My closest pizzeria's are Sunningdale, Bracknell and Windsor! When I'm not working, I enjoy driving to and exploring new cities/places I've never been before/cramming my bike in my little 3 door, 4 seat, ultra-reliable Ford Ka - "Blackie Chan".

Vicky Aughpin Learning & Development Partner – Management Development I started my PE journey up in our Kendal restaurant as a Waitress, which is where I found my passion for training. I then worked as an Operational Trainer for my local area, before becoming a Learning & Development Coordinator in Restaurant Support. I then moved into comms to write The Week Ahead and Campaign News, which gave me the management skills I required to get my dream job… a Regional Training Manager! I now look after the development paths for our management population, from Shift Manager through to General Manager. I’m super excited to see what opportunities we can create for YOU! Outside of PE you’ll find me at my local yoga studio practicing my Pigeon (yes that is a real yoga pose), but I like to balance it out with some Box Fit and weight training. I’m from the Lake district originally, so I love going back to visit my family and having a dip in Lake Windermere. What’s my favourite pizza you may ask… well it has to be the Pollo ad Astra 😊

Legal Team

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Mandy Kaur

Legal Director

Kemi Taiwo

Trainee Solicitor

Jenna Faulkner

Head of Legal

Taylor Hunt

Legal Coordinator

Neil Cruden

Head of QS

Malgorzata Gocek

Safety Support Assistant

Margaret Shelcott

Safety Support Assistant

Key:

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Lisa-maria chance

Office Administrator

Chief Financial Officer

Rodney Hicks

Mandy Kaur Legal Director Favourite Pizza: American Hot with a soft egg Closest Pizzeria: Depends on the location of the last fire I put out Superpower: Invisibility What Energises Me & Gets Me Out of Bed in The Morning: My Team

Bio

Jenna Faulkner Head of Legal My favourite pizza is the Carbonara or Mushroom & Truffle- basically, anything with a bechamel base! My local pizzeria is Wembley, although I've learned to avoid it on game days. I love cooking Greek food, going to drag shows and am passionate about accessibility and inclusion.

Bio

Neil Cruden Head of QS My role involves dealing with the legal parts of the Quality and Safety team, from liaising with EHO’s and Fire Officers across the estate and overseeing the civil claim portfolio for the business, in collaboration with the business’s third-party claims handlers. On top of this I oversee the management and resolution of all QS complaints, accidents and incidents and are the line manager of Sophia who is the superstar manning the QS Helpdesk. I am an experienced Health & Safety practitioner, with extensive expertise in Fire Safety and the control of Legionella. This knowledge has enabled me to introduce a range of compliance initiatives in 2022 to further improve the company’s compliance and strengthen our already existing controls. In my downtime, I love to spend time with my family and my two amazing daughters! We enjoy mountain biking on muddy trails and walking our two dogs in the New Forest, where I live. Of course eating a cheeky pizza when we can!

Margaret Shelcott Safety Support Assistant Bio

Malgorzata Gocek Safety Support Assistant Bio

Lisa-Maria Chance Office Administrator Bio

Rodney Hicks Chief Financial Officer

Communications Team

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Lucy Brennan

Operational Communications Manager

James Morgan

Videographer

Annie Good

Head of Communications

Izzy Kingsley

Engagement & Comms Manager

Annelise Muller

Press Officer

Kate Hetherington

Chief People Officer

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Fiona Walker

Head of Communications

James Morgan Videographer/Internal Content Creator Pizza is my favourite meal, so I've picked the right place to work! Having joined PE in 2022 as a Videographer, chances are if you see me around, you're going to be on camera! Filming new menu guides are a personal highlight, there's just SO much tasty food...! I'm based in the Suffolk countryside but love to travel, ideally in the form of a road trip. Cars are my biggest passion, and I make the most of enjoying that through driving, meeting with friends, and trying to get to some spectacular motorsport events like the 24 Hours of Le Mans! Mind you, our new Golden Retriever puppy Skye keeps me pretty busy...

Izzy Kingsley Engagement & Communications Manager In my role I look after all things people communications and engagement – in reality this means working alongside our wider teams to create experiences that you love and sharing news that you want to know! My day-to-day involves looking after Slice of PE, engagement surveys, events such as our company conference and much more. I’m super passionate about creating a place where everyone can be their true self and I love to bring my energy for this to my role in our EDIB working group. Outside of work I’m a big theatre fan– SIX the musical and Moulin Rouge are my top watches so far this year! My local PE is in Amersham where you’ll often find me enjoying a slice of my favourite American Hot and sipping a cold glass of Picpoul!

Lucy Brennan Operational Communications Manager Slice to meet you…🍕😉 I joined the PE Communications team in October 2023, as Communications Operation Manager. Our team is what I like to call ‘small and mighty’ as we look after communication, engagement, PR, events, videography and design across PizzaExpress & Milano. My role within this is largely communications (and a bit of engagement!). Essentially, I specifically look after all operational communications across the business. If you’ve ever read or seen (and I’d hope at some point you have!) The Week Ahead, Territory Manager Newsletter or Trade Shout Out comms, then you’ve seen some of my role in action. Outside of work you’ll find me spending time with my loved ones, shopping, eating out (at PizzaExpress, of course!) binge watching a crime drama on Netflix (any recommendations, hit me up!) and travelling. I love anywhere with the ocean.

Annelise Muller Press Officer

Group Finance & Control Team

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Milly Dove

Director of Group Finance

Elise Matthews

Group Finance Manager

Jonny Harvey

Group Reporting Analyst

Anneka Vaghela

Head of Group Finance

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Key:

Chief Financial Officer

Rodney Hicks

Sharon Gore

Head of Tax

Neil Guthrie

Asset Protection Analyst

Lewis Hawes

Asset Protection Co-ordinator

Milly Dove Group Finance Manager Outside of work I enjoy spending time walking my dog, especially when I am able to head to the North Norfolk coast to visit my family. I like to keep fit and my husband and I recently started playing badminton together. The calorie burn is often offset with eating and drinking out with friends. I am trying to cut down on my meat consumption so my favourite Pizza to order is the delicious Funghi di Bosco or a Florentina, my local restaurant Epping do them very well!

Elise Matthews Group Finance Analyst My role involves preparation of monthly, quarterly and annual Group financial information for both internal and external reporting. I also help to support the local and international business unit finance teams. In my spare time I enjoy walking and exploring with my fiancé and our dog - Sully (named after the bear in Monsters Inc....). I love to exercise and am a member of a local CrossFit gym, however currently nursing a reconstructed knee ligament following a skiing accident so having to take it fairly easy! Favourite pizza is a Pollo ad Astra and closest pizzeria is Walton on Thames.

Jonny Harvey Group Reporting Analyst My role involves assisting with the preparation of monthly, quarterly and annual Group financial information for both internal and external reporting. Additionally, I help liaise with the HK and UAE teams ahead of their monthly submissions. Outside of work, my main passion is football. I am a big Arsenal fan and regularly go to games...which isn't always an enjoyable experience depending on the result! I also enjoy playing golf, eating out, and visiting pubs with friends and family. Finally, my favourite pizza is the La Reine and my nearest PE restaurant is in Wandsworth.

Anneka Vaghela Head of Group Finance Bio

Rodney Hicks Chief Financial Officer

Sharon Gore Head of Tax Bio

Neil Guthrie Loss Prevention Analyst I analyse till data from all restaurants to identify anything that should not be there. This data is then used by myself and the team to alert Operations/Restaurants to limit further losses. I am also responsible for ensuring all restaurant cash is banked on a weekly basis through the cash flash report. I have worked for PizzaExpress since 2001 and this is my fourth role having previously worked in Restaurant Accounts, Management Accounts and Commercial Finance. I am a West Ham and Lewis Hamilton Fan and do like an all inclusive holiday with Mexico being my favourite destination.

Lewis Hawes Loss Prevention Case Co-ordinator Having joined the company in 2011 starting in Restaurant Accounts and then moving on to Branch Cash I now find myself in Loss Prevention. My day-to-day duties are to reduce the loss to the business by investigating fraudulent activity relating to both internal/external fraud. Every day throws up something different with this role and that's the thing I enjoy the most about it. My Interests include exercise in particular running 2/3 times a week. I also enjoy watching football and used to follow Chelsea every week but have been an armchair fan for a couple of years now! Other interests include socializing with friends, spending time with family, and going on holiday. Other Interests - Podcasts, gigs, traveling and cycling Favourite Pizza - Anything spicy/vegan! Closest Pizzeria - Beaconsfield/Slough

Group FP&A Team

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Grant Shaw

Commercial Finance Director

Mike Agrell

Commercial Finance Manager - Sales & Margin

vacancy

Commercial Finance Manager - Operations & Labour

Alex Bello

FP&A Reporting Manager

chandni radia

Commercial Finance Manager - Restaurants & Property)

David Scowen

Group FP&A & VCP Director

Bhavik Shah

Business Analyst

James Merrills

Data Visualisation Analyst

Business Analyst

Raphael Aje

Key:

Organisational Charts

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Chief Financial Officer

Rodney Hicks

vacancy

Commercial Finance Manager - Sales & Margin

vacancy

Business Analyst

vacancy

Business Analyst

Under Review

Bio

Mike Agrell Commercial Finance Manager My role partners with the Food & Beverages and Supply Chain teams. This involves tracking, analysing and interpreting customer spend, menu performance and food costs. The role also includes commercial modelling for new menus and products. At the weekend I like going out for food & drinks, watching football (Southampton fan) and relaxing to trash reality TV! I also like to escape London for weekends away and explore new places.

Bio

James Merrills Data Visualisation Analyst Bio

Raphael Aje Business Analyst Bio

Rodney Hicks Chief Financial Officer

Bio

Thomas Summers

UK Financial Controller

Finance Control Team

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Dharini Chudasama

Finance Manager

Sarah Harris

Accounts Payable Manager

Kimberley Boulden

Cash Management Accountant

Chandni Radia

UK Finance Manager

Robin Fumagall

Cashbook Assistant

Andreia Caleja

Reporting Accountant

Luigina Carboni

Reporting Accountant

Accounts Receivable Clerk

Danielle Jones

Jr Assistant Accountant (Expenses Clerk)

Nil Shah

Music & Rent Accountant

Stella Kopali

Senior Assistant Accountant

Sara Tidey

Payroll Manager

Charlotte Rose

Senior Payroll Specialist

Curtis Wootton

Kwaku Adomah

Payroll Administrator

AP Team Leader

Collette Allchin

AP Clerk

Laura Vinicombe

AP Clerk

Alison Blackstone

Senior AP Clerk

Mandy Legge

Senior AP Clerk

Lisa Payne

AP Clerk

Claire Farmer

AP Clerk

Shweta Noronha

Reporting Accountant

Dhruv Ghedia

Junior Cashbook Assistant

Senior Payroll Advisor

Assistant Accountant

Petya Haigh

Marina Gvilova

Assistant Reporting Accountant

Rajesh Chhanya

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Chief Financial Officer

Rodney Hicks

Kulveer Virk

Restaurant Accounts Adm

Chantelle Coppard

Branch Cash Team Leader

Celia Szelewski

Delivery Finance Assistant

Hayley Denton

Finance Assistant - Income Protection

Thomas Summers UK Financial Controller My role as Financial Controller for UK and Ireland is the overall smooth running of the operational finance teams – including reporting, financial control, accounts payable and cashbook. Thankfully we have a really fantastic team of people in place who constantly rise to the challenges we often face! My idea of a great night out would be pizza (American hot with added tuna and pesto) followed by a loud gig in town, or watching something Star Wars with the kids!

Bio

Sarah Harris AP Manager I joined PizzaExpress back in 2007, I originally joined for 3 months but as you can see I am still here. I manage the Accounts Payable team at Uxbridge. Apart from managing and supporting the AP team, my role involves ensuring all processes are followed so that all invoices are processed and that suppliers are paid. When not working, I enjoy catching up with friends and family. I love the odd weekend at drag car racing and going to concerts or seeing live bands. My favourite pizza is the Pollo ad Astra & favourite PE restaurant is Ruisip.

Chandni Radia UK Finance Manager I joined the company in November 2021. Based in Uxbridge, I manage the Reporting team and together we are responsible for the P&L accounting and reporting for Pizza Express. My favourite pizza is the Giardiniera (unveganised with jalapenos for an extra kick) and our local is Stanmore. My two little girls get me out of bed every morning. In my spare time, I love to read!

Bio

Andreia Caleja Assistant Reporting Accountant My role is Assistant Reporting Accountant and I am responsible for supporting operational finance functions, in particular Utilities and Tesco Vouchers. I am also supporting our Music Team as the music finance administrator. On the weekends I like to go for long walks and try new restaurants and different cuisines. I love to travel and learn about new cultures and everything DIY, nothing like a project that I can get my hands dirty. My favourite pizza is Calabrese.

Luigina Carboni Reporting Accountant My favourite pizza is 'Calabrese', my closest pizzeria is Harrow, my passions, apart from the family, are cooking and gardening.

Marina Gvilova Accounts Receivable Clerk Favourite pizza - Fiorentina Closest pizzeria - Watford Being a mum of 3 with husband and the dog get's you out of the bed at 5am :)

Bio

Nil Shah Reporting Accountant Hi all - margarita is favourite. Super power - I can sleep anywhere! In terms of finance, I look after areas such as, but not limited to, retail and maintenance.

Stela Kopali Senior Assistant Accountant My favourite pizza is peperoni with white base and extra mushrooms. Closest pizzeria is Ruislip, my super power is super speed, i like new challenges and i am always prepared to resolve issues may appear. My desire to change my life, travel and do something valuable.

Bio

Collette Allchin AP Clerk My favourite pizza is just a good old margarita. What gets me up in the morning is my strict work ethic and to reach my goals for the day ahead!

Laura Vinicombe AP Clerk My fave pizza is the Padana with a glass of Provence Rose! Dreamy! My 1 year old daughter is my world and my main purpose in life! She gets me out of bed and keeps me motivated every day in all that I do!

Bio

Mandy Legge Senior AP Clerk Favourite Pizza - Sloppy Giuseppe - my go to Restaurant Windsor Love to garden, do enjoy a potter - good for the mind & soul Friends, Family & Laughter are my energy Enjoy watching sports, listening to music and going to concerts, too old to rave now, so just a shuffle around the living room with the music on

Lisa Payne AP Clerk My favourite pizza is the sloppy giuseppe & my nearest pizzeria is Harrow. I enjoy gaming, listening to music, seeing live bands, theatre and movies. My taste is quite eclectic and I like to stay open minded when trying new things. My positive attitude helps keep me motivated.

Claire Farmer AP Clerk Animal mad! I have 5 cats and a dog. My closest pizzeria is Ruislip but I don't have a favourite yet .... working my way through the menu

Bio

Dhruv Ghedia Junior Cashbook Assistant I joined in 2023 and my main responsibilities are to support the cashbook team with payments, postings and documentation. My favourite pizza is margarita and my favourite things to do are play sports and go to the cinema with family and friends!

Kimberley Boulden Cash Management Accountant

Bio

Rodney Hicks Chief Financial Officer

Rajesh Chhayna Assistant Reporting Accountant Bio

Kulveer Kirk Restaurants Account Adm I started at Pizza Express in 2007. My favourite pizza is the American Hot. In my spare time I like keeping fit by jogging and playing badminton. I also enjoy travelling.

Bio

Celia Szelewski Delivery Finance Assistant I first joined Pizza Express in 2015 working as a Loss Prevention Co-ordinator before taking a year out and re-joining as Delivery Finance Assistant in June 2022. Outside of work, you can usually find me watching football (mainly Arsenal), attending music events and spending time with my beautiful dog Rupert. Favourite thing to eat at Pizza Express is a Pollo Pesto and my closest pizzeria is Ruislip.

Hayley Denton Finance Assistant - Income Protection Bio

Bio

Senior Menu Manager

Victoria Johnston

Food & Beverage Team

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Jane Treasure

Food & Beverage Director

Antenor Siqueira

Innovation Manager

Steph Archer

Retail NPD Manager

Mike Bithell

Menu Design Manager

Paula MacKenzie

Chief Executive Officer

Organisational Charts

Key:

UK Restaurants South

UK Restaurants London

UK&I Restaurants North

International

Productivity & Change

Communications

Property

Team Locator

Menu Implementation Manager

RHYS MATHIESON

Food & Beverage Graduate

Kate Beall

Jane Treasure Food & Beverage Director I live exactly between 2 fabulous Pizzerias - Dulwich Village and Blackheath. And due to my childrens sports I visit Dulwich more often. I used to be an American Hot fan, now my favourite is Pollo Ad Astra, so our new DUO Romana is perfect for me. My super power is I can see the future, my job depends on it! Riding my bike gets me out of bed especially when its cold but the sky is clear blue!

Victoria Johnston Senior Menu Manager Hi I'm Victoria. My role covers all things F&B in restaurants. From looking after the desserts and drinks categories, to making sure all menu launches and trials are implemented successfully to trend and competitor analysis. It is super cross-functional, which I love. Having been with PE for over 10 years I've seen many a delicious pizza come and go from the menu - as well as a fair few that never actually made it on there - but I will always have a particular fondness for our Pomodoro Pesto.

Antenor Siqueira Innovation Manager Started in 2006 in Newbury. So my working day is all about pizza! Creating new recipes or improving current recipes and meeting suppliers! always looking for something new! love the seaside! And counting the days to go back home to see my family! Choose just one pizza is hard! just love pizza!

Mike Bithell Menu Design Manager Favourite Pizza - The ever-stellar Calabrese! I was a Pizzaiolo for a decade before joining my wonderful colleagues in the F&B team. If i'm not crafting our beautiful menus, I'm out and about trying new food and "borrowing" new menus.

Steph Archer Retail New Product Development Manager My role involves developing new and exciting products for retail and making sure our current products are as amazing as possible for our consumers. Outside of work, I spend lots of time walking my rescue greyhound Willow, and of course, having lots of cuddles. Most days I'll go out for a run or go to the gym, which makes all of the pizza I eat that much more enjoyable!! My favourite pizza switches between the classic Margherita or the Vegan Giardiniera (with mozzarella!)

Rhys Mathieson Menu Implementation Manager My day to day involves creating and implementing all of our menu training materials and ensuring our teams are fully equipped and understand any changes before a menu launch. Outside of work I love to tell myself I am going to go for a run, Then don't. I also will never say no to being social whether that's a chilled Sunday walk or a pint (or a few) in the pub! I joined Pizza express in 2015 and since then my favourite pizza remains the Rustichella on a Romana base!

Kate Beall Food and Beverage Graduate Bio

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