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Esiampl - Efelychiad Deialog (CYM)
ACT Training
Created on October 2, 2024
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Transcript
Gweithgaredd Efelychiad Deialog
Cychwyn Senario
Yn y gweithgaredd hwn, byddwch yn archwilio senarios amrywiol a fydd yn eich helpu i ddeall pwysigrwydd ymagweddau cadarnhaol ac ymyriadau priodol mewn lleoliadau gofal plant. Cofiwch, fel gweithiwr gofal plant proffesiynol, cyfrifoldeb pawb yw diogelu a hyrwyddo lles plant.
Diystyru teimladau Emma gan ddatgan iddi anwybyddu'r bwlio.
Rhoi cysur i Emma a sicrhau y byddwch yn ei chefnogi. Siarad â'i rhieni/gwarcheidwaid am y sefyllfa.
Mae Emma, plentyn yn eich gofal, yn dawel iawn ac yn encilgar. Ar ôl ychydig o anogaeth dyner, mae'n datgelu bod plentyn arall wedi bod yn ei bwlio. Mae Emma i'w gweld yn ansicr ynghylch sut i fynegi ei theimladau a beth i'w wneud nesaf. Beth ydych chi'n ei wneud?
Efelychiad Deialog - Senario 1 (Emma)
Tell Emma's parents that there's nothing more to do and hope the situation improves on its own.
Provide Emma's parents with more information about the support available and suggest involving the childcare centre's support team.
You comfort Emma and reassure her that you will support her. You speak with her parents/guardians about the situation. Emma's parents seem confused about what steps to take next. What do you do?
Dialogue Simulation - Scenario 1 (Emma)
Tell Emma's parents that there's nothing more to do and hope the situation improves on its own.
Comfort Emma and reassure her that you will support her. Speak with her parents/guardians about the situation.
Emma is upset you have dismissed her feelings. The bullying continues. What do you do?
Dialogue Simulation - Scenario 1 (Emma)
Try again.
Emma feels more isolated and upset. She loses trust in you.
Dialogue Simulation - Scenario 1 (Emma)
Assume the problem is solved and do not check in with Emma or her parents again.
Follow up with Emma and her parents regularly to ensure the bullying is addressed and Emma feels safe.
Emma's parents appreciate the information and agree to work with you to address the bullying. You all agree to involve the childcare centre's support team to ensure Emma feels safe and supported. What do you do?
Dialogue Simulation - Scenario 1 (Emma)
Move on to the next scenario.
The bullying continues because no follow-up was done. Emma's situation does not improve and her parents are frustrated.
Dialogue Simulation - Scenario 1 (Emma)
Move on to the next scenario.
Emma feels supported, and her parents are grateful for your continued assistance. The bullying stops, and Emma is much happier in the setting.
Dialogue Simulation - Scenario 1 (Emma)
Tell Riley that they are overreacting and that everyone gets teased sometimes.
Listen to Riley's concerns and reassure them that their feelings are valid. Explain that you will help them and involve their parents in addressing the issue.
Riley, a child in your care, tells you that a staff member has been making comments about their accent. Riley feels embarrassed and singled out, and mentions that this has made them feel uncomfortable and excluded. What do you do?
Dialogue Simulation - Scenario 2 (Riley)
Give Riley’s parents a leaflet about the childcare setting's complaints procedure and leave them to figure it out.
Provide Riley and their parents with detailed guidance on how to file a formal complaint and offer to support them throughout the process.
You listen to Riley’s concerns and reassure them that their feelings are valid. You explain that you will help them and involve their parents in addressing the issue. Riley’s parents are concerned and want to support them in making a formal complaint. What do you do?
Dialogue Simulation - Scenario 2 (Riley)
Try again.
Riley feels dismissed and even more isolated. Their parents are frustrated and lose trust in the childcare service.
Dialogue Simulation - Scenario 2 (Riley)
With your support, Riley and their parents file the complaint successfully. The issue is investigated, and the staff member involved receives disciplinary action and training on equality and inclusion. Riley feels safer and more included.
Gwaith da! Good work. [Continue]
Dialogue Simulation - Scenario 2 (Riley)
Explain you're very busy, and Riley and their parents will have to manage the situation on their own, hoping they figure it out eventually.
Offer additional support and guide Riley and their parents through the complaint procedure.
Riley and their parents are still unsure about the steps and feel unsupported. What do you do?
Dialogue Simulation - Scenario 2 (Riley)
Listen to Riley’s concerns and reassure them that their feelings are valid. Explain that you will help them and involve their parents in addressing the issue.
Ignore Riley's concerns, they may be overreacting.
Riley is upset you have dismissed their feelings. The discrimination continues. What do you do?
Dialogue Simulation - Scenario 2 (Riley)
Da iawn! These scenarios highlighted the importance of supporting children and their families in making complaints and challenging practice that does not support equality, diversity, and inclusion. As a Childcare professional, your role is crucial in ensuring all children feel safe, respected, and included, and in promoting equality, diversity, and inclusion. Click 'Next' to continue with the course.