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Aircall E.g. Backend bugs.

Network E.g. Low bandwidth;Router issues;Packet prioritization (QoS);Security configuration (VPN, Firewall…).

Computer 
and other apps E.g. Audio device management (wrong device);Interactions with other audio application;Antivirus;CPU / RAM.

Web Browser E.g. Audio parameters (echo canceler);WebRTC technology.

Carrier E.g. Reachability issues;Outage;Low bandwidth.

Audio Device E.g. Broken headset;Muted headset;Bluetooth connection.

External Phone E.g. Bad network reception.