A common call flow
Aircall
Created on September 30, 2024
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Transcript
Aircall E.g. Backend bugs.
Network E.g. Low bandwidth;Router issues;Packet prioritization (QoS);Security configuration (VPN, Firewall…).
Computer and other apps E.g. Audio device management (wrong device);Interactions with other audio application;Antivirus;CPU / RAM.
Web Browser E.g. Audio parameters (echo canceler);WebRTC technology.
Carrier E.g. Reachability issues;Outage;Low bandwidth.
Audio Device E.g. Broken headset;Muted headset;Bluetooth connection.
External Phone E.g. Bad network reception.