LoyaltyCore Diagram - 2024

Data Management

• Manage all data integration needs
• Benefit from existing relationships
• Add new partners to expand loyalty ecosystem
• Flexible exchange options for dynamic engagement
• Scalable and configurable data model requirements
• Householding for efficient and effective data organization

Rules Engine

• Configurable, robust rules to drive targeted marketing strategies
• Access to all available data to create personalized experiences
• Ability for both single and grouped promotions
• Visual and rule administration for user-friendly management
• Triggered events for timely and relevant interactions

Rewards Management

• Rewards solutions tailored to your objectives
• Both one-time and cumulative rewards options
• Seamless management of point banks and program liabilities
• Robust supplier network with a diverse range of rewards
• Bank-issued rewards support
• New partnership connections

Customer Experience

• Intuitive online portals for streamlined interactions
• Enhanced registration and survey experiences to gather valuable insights
• Customizable program to align with your institution’s unique needs
• Email and SMS support for both transactions and campaigns
• Single Sign-On (SSO) support
• APIs and webhooks for systematic integration with external data sources

Program Administration

• Master program efficiency with expert support
• Configure programs, promotions & member experience
• Manage campaigns
• Support customer service applications
• Managed by RAZR and/or extended to FI's
• Reporting available, including Tableau dashboards
• Rights managed based on user role