Santa Barbara BFH TA Kick-Off

Santa Barbara BFH Techincal Assistance (TA) Kick-Off Call

September 27, 2024

Change Well Project

Connor Johnson, Senior Consultant, Change Well Project

Today's Agenda

Welcome and Intros

Goals of Technical Assistance

Framework for TA

How Will We Know we are Successful?

Next Steps

Introductions

• Share your name

• Role

• One strength of your team and/or program?
• What is one thing you hope to accomlish in TA?

CDSS HHD QA

Goals of Technical Assistance

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Connor Johnson, Senior Consultant, Change Well Project

Goals Identified for TA During Initial Call

Improve County and Agency Coordination Establish Program Design and Policies Address Eligibility Challenges Develop Assessment Tools and Payment Guidelines Review Allowable Costs and Best Practices

TA Sessions

• Session 1: Technical Assistance Kick-Off

• Session 2: Facilitate County-Agency Align Process

• Session 3: Program Design and Policy Development

• Session 4: BFH Best Practices and Allowable Costs

• Session 5: Eligibility Clarification and Assessment Tool Development

• Session 6: Coordination with Other Funding Streams

RACI Matrix and Involvement

CDSS HHD QA

Framework for TA

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Connor Johnson, Senior Consultant, Change Well Project

Long Term Stability Planning

Housing First Approach

Strengths-based Approach

Participant Choice Approach

Individualized & Responsive Approach

Client choice is valuable in housing selection and service participation. Compromise may be necessary. It can be helpful to conference with clients on potential outcomes of key decisions or preferences.

Strengths can include community connections, financial resources, work experience, and skills.

Approach Housing Stability Planning with the understanding that people's needs will change over time. Consider plans that take into account a potential crisis along with potential future needs.

This approach is founded in the belief that housing is the foundation for mental and physical health and that people need their basic needs met before they can address anything less crucial.

Equity

• What is Equity?
• Why is it important?
• Equity in Homelessness Response & Housing Programs

SYSTEM LEVEL

PROGRAM LEVEL

“Equity is fairness and justice achieved through systematically assessing disparities in opportunities, outcomes, and representation and redressing (those) disparities through targeted actions” Urban Strategies Council

DIRECT SERVICE

Change Management

What is Change Management?

Definition

Principles of Change MGMT

Change management is the organized approach to dealing with evolving program and policies changes and developing a culture of change and adaptivity

• Create a culture of change
• Invite thoughtful evolution and updates
• Time to implement and sustain change
• Opportunities to review and reflect

CDSS HHD QA

How will we know we are successful?

04

Connor Johnson, Senior Consultant, Change Well Project

In Your Words...

• What are some general challenges you are having with the program?

• What are some success stories with the program?

Successful TA

• How will we know the TA sessions and time together was successful?

CDSS HHD QA

Next Steps

05

Connor Johnson, Senior Consultant, Change Well Project

Meeting Logistics

• How often will we meet?

• Who else needs to be invited?

• Internal Group: Alternate weeks, date & time TBD

• We will meet via zoom & communicate via email, please let us know if that is challenging.

Additional Resources from Change Well

• Housing Case Management Fall Cohort Starting Oct 31

• Learning Labs

• Program Foundations I & II