Santa Barbara BFH TA Kick-Off

September 27, 2024

Santa Barbara BFH Techincal Assistance (TA) Kick-Off Call

Connor Johnson, Senior Consultant, Change Well Project

Change Well Project

Next Steps

How Will We Know we are Successful?

Framework for TA

Goals of Technical Assistance

Welcome and Intros

Today's Agenda

• Share your name

• Role

• One strength of your team and/or program?
• What is one thing you hope to accomlish in TA?

Introductions

Connor Johnson, Senior Consultant, Change Well Project

CDSS HHD QA

02

Goals of Technical Assistance

Improve County and Agency Coordination Establish Program Design and Policies Address Eligibility Challenges Develop Assessment Tools and Payment Guidelines Review Allowable Costs and Best Practices

Goals Identified for TA During Initial Call

• Session 1: Technical Assistance Kick-Off

• Session 2: Facilitate County-Agency Align Process

• Session 3: Program Design and Policy Development

• Session 4: BFH Best Practices and Allowable Costs

• Session 5: Eligibility Clarification and Assessment Tool Development

• Session 6: Coordination with Other Funding Streams

TA Sessions

RACI Matrix and Involvement

Connor Johnson, Senior Consultant, Change Well Project

CDSS HHD QA

03

Framework for TA

Approach Housing Stability Planning with the understanding that people's needs will change over time. Consider plans that take into account a potential crisis along with potential future needs.

Strengths can include community connections, financial resources, work experience, and skills.

Individualized & Responsive Approach

Participant Choice Approach

Client choice is valuable in housing selection and service participation. Compromise may be necessary. It can be helpful to conference with clients on potential outcomes of key decisions or preferences.

Strengths-based Approach

This approach is founded in the belief that housing is the foundation for mental and physical health and that people need their basic needs met before they can address anything less crucial.

Housing First Approach

Long Term Stability Planning

“Equity is fairness and justice achieved through systematically assessing disparities in opportunities, outcomes, and representation and redressing (those) disparities through targeted actions” Urban Strategies Council

DIRECT SERVICE

SYSTEM LEVEL

PROGRAM LEVEL

• What is Equity?
• Why is it important?
• Equity in Homelessness Response & Housing Programs

Equity

• Create a culture of change
• Invite thoughtful evolution and updates
• Time to implement and sustain change
• Opportunities to review and reflect

Change management is the organized approach to dealing with evolving program and policies changes and developing a culture of change and adaptivity

Principles of Change MGMT

Definition

What is Change Management?

Change Management

Connor Johnson, Senior Consultant, Change Well Project

CDSS HHD QA

04

How will we know we are successful?

• What are some general challenges you are having with the program?

• What are some success stories with the program?

In Your Words...

• How will we know the TA sessions and time together was successful?

Successful TA

Connor Johnson, Senior Consultant, Change Well Project

CDSS HHD QA

05

Next Steps

• How often will we meet?

• Who else needs to be invited?

• Internal Group: Alternate weeks, date & time TBD

• We will meet via zoom & communicate via email, please let us know if that is challenging.

Meeting Logistics

• Housing Case Management Fall Cohort Starting Oct 31

• Learning Labs

• Program Foundations I & II

Additional Resources from Change Well