
S11 - Quarter 4 + EOY Review
Steve Watson
Created on September 26, 2024
Over 30 million people build interactive content in Genially.
Check out what others have designed:
LET’S GO TO LONDON!
Personalized
SLYCE DECK
Personalized
ENERGY KEY ACHIEVEMENTS
Personalized
CULTURAL HERITAGE AND ART KEY ACHIEVEMENTS
Personalized
ABOUT THE EEA GRANTS AND NORWAY
Personalized
DOWNFALLL OF ARAB RULE IN AL-ANDALUS
Personalized
HUMAN AND SOCIAL DEVELOPMENT KEY
Personalized
Transcript
ENTER
S11 Quarter 4 & END OF YEAR REVIEW
JUL/AUG/SEPT 2024
Next Page
0439 DEREHAM ROAD
+100%
UNDERSTANDING THE PERCENTAGES (CLICK)
OVER THE COUNTER
g.p
+82%
3
2
5
* CLICK THE NUMBERS TO REVEAL THE top 5 *
4
+90%
+66%
TOP 5 PERFORMERS OTC GROSS PROFIT VS BUDGET - q.4
AREA PERFORMANCE
slippage
1
turnover
0375 SHERINGHAM
1359 ROYSTON
0878 HARLOW
A BIG WELL DONE TO ROB, BECKY, TRACEY AND MATT UP IN THE FINE CITY OF NORWICH.A HARD FOUGHT BATTLE FOR 2ND SEES A REVAMPED 910 BRANCH TAKE THE SILVER MEDAL POSITION UNDER JULIAN, WITH TRACY AND 375 TAKING BRONZE
+91%
0910 LOWESTOFT
AREA BEAT OTC SLIPS BUDGET BY 0.8% IN QUARTER 4
AREA BEAT OTC GROSS PROFIT BUDGET BY 2.8% IN QUARTER 4. GREAT WORK EVERYONE! A STRONG FINISH TO THE YEAR.
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
AREA BEAT OTC TURNOVER BUDGET BY 2.2% IN QUARTER 4
Next Page
0439 DEREHAM ROAD
+86%
UNDERSTANDING THE PERCENTAGES (CLICK)
OVER THE COUNTER
g.p
+52%
3
2
5
* CLICK THE NUMBERS TO REVEAL THE top 5 *
4
+62%
+34%
TOP 5 PERFORMERS OTC GROSS PROFIT VS BUDGET - ENTIRE YEAR
FOCUS POINTS Q1
AREA PERFORMANCE
slippage
1
turnover
0375 SHERINGHAM
0910 LOWESTOFT
0373 WHITE LION ST.
WELL DONE TO ROB, TRACEY, BECKY AND MATT IN 0439, ALSO TOP DOGS FOR THE YEAR!
+63%
1241 FELIXSTOWE
AREA BEAT OTC SLIPS BUDGET BY 0.1% OVER THE YEAR
AREA MISSED OTC GROSS PROFIT BUDGET BY (3.9%) OVER THE YEAR.
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
AREA MISSED OTC TURNOVER BUDGET BY (2.4%) OVER THE YEAR.
FOBTS
Next Page
1
UNDERSTANDING THE PERCENTAGES (CLICK)
TOP 5 PERFORMERS FOBT GROSS PROFIT VS BUDGET - Q.4
3
2
5
* CLICK THE NUMBERS TO REVEAL THE top 5 *
4
AREA PERFORMANCE
TURNOVER
G.P
PRODUCT SPLIT
1137 CHERRY HINTON RD
+166%
+59%
+65%
+52%
+93%
0375 sheringham
1297 gorleston
0373 white lion st.
0957 HUNSTANTON
WELL DONE TO DECLAN AND THE team IN 1137 for absolutely smashing it in quarter 4!
AREA BEAT FOBT TURNOVER BUDGET BY 3.9% IN QUARTER 4
AREA BEAT FOBT GROSS PROFIT BUDGET BY 6.3% IN QUARTER 4
GROSS PROFIT PRODUCT SPLIT: SLOTS: 84% CASINO: 16%
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
Next Page
FOBTS
UNDERSTANDING THE PERCENTAGES (CLICK)
3
2
5
1
TOP 5 PERFORMERS FOBT GROSS PROFIT VS BUDGET - ENTIRE YEAR
* CLICK THE NUMBERS TO REVEAL THE top 5 *
4
FOCUS POINTs Q1
AREA PERFORMANCE
TURNOVER
G.P
PRODUCT SPLIT
1137 CHERRY HINTON RD
+96%
+37.1%
+37.2%
+36%
+48%
0373 WHITE LION ST
0957 hunstanton
2777 baldock
0375 sheringham
WELL DONE TO DECLAN AND THE team IN 1137!A GREAT EFFORT! HOOURABLE MENTIONS TO THOSE MAKING UP THE TOP 5. EXCELLENT PERFORMANCE ALL ROUND!
AREA BEAT FOBT TURNOVER BUDGET BY 4.2% OVER THE YEAR
AREA BEAT FOBT GROSS PROFIT BUDGET BY 7.5% OVER THE YEAR. AMAZING JOB EVERYONE. BIG UPS TO EVERYONE INVOLVED.
GROSS PROFIT PRODUCT SPLIT: SLOTS: 85.% CASINO: 15%
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
Next Page
UNDERSTANDING THE PERCENTAGES (CLICK)
SSBTS
3
2
5
4
AREA PERFORMANCE
* CLICK THE NUMBERS TO REVEAL THE top 5 *
SLIPPAGE
TURNOVER
G.P
TOP 5 PERFORMERS SSBT GROSS PROFIT VS BUDGET - Q.4
0375 SHERINGHAM
+372%
+142%
+143%
+131%
+158%
1
1311 HORSEFAIR
0349 CROMER
1359 ROYSTON
2404 BUSH FAIR
BIG UPS TO tracy AND the team IN 375. GREAT PERFORMANCE!
AREA BEAT SSBT SLIPPAGE BUDGET BY 9.8% IN QUARTER 4
AREA BEAT SSBT TURNOVER BUDGET BY 3.3% IN QUARTER 4
AREA MISSED SSBT GROSS PROFIT BUDGET BY 13.8% IN QUARTER 4
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
Next Page
UNDERSTANDING THE PERCENTAGES (CLICK)
SSBTS
3
2
5
4
FOCUS POINTs Q4
AREA PERFORMANCE
* CLICK THE NUMBERS TO REVEAL THE top 5 *
SLIPPAGE
TURNOVER
G.P
PRODUCT MIX
TOP 5 PERFORMERS SSBT GROSS PROFIT VS BUDGET - ENTIRE YEAR
0375 sheringham
+175%
+116.9%
+147%
+116.8%
+168%
1
1359 royston
2404 BUSH FAIR
1311 HORSEFAIR
0630 great yarmouth
and the sheringham crew are top dogs for the year. A BIG well done TO THE TEAM!
AREA BEAT SSBT SLIPPAGE BUDGET BY 12% OVER THE ENTIRE YEAR
AREA BEAT SSBT TURNOVER BUDGET BY 4.4% OVER THE ENTIRE YEAR.
AREA MISSED SSBT GROSS PROFIT BUDGET BY 1.9% OVER THE ENTIRE YEAR.
SSBT PRODUCT MIX: FOOTBALL - 69% HORSE RACING - 7.9% TENNIS - 5.2% CRICKET - 4.8% GREYHOUNDS - 3.1% GOLF - 2.2%
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
Next Page
COMBINED G.P
UNDERSTANDING THE PERCENTAGES (CLICK)
3
2
5
4
TOP 5 PERFORMERS COMBINED GROSS PROFIT VS BUDGET - Q4
OTC G.P+FOBT G.P+SSBT G.P=COMBINED G.P
AREA PERFORMANCE
* CLICK THE NUMBERS TO REVEAL THE top 5 *
QUARTER 4
+56%
+43%
+75%
1137 cherry hinton rd
0910 lowestoft
1311 horsefair
WELL DONE TO TRACY AND HER TEAM IN 0375 BEING TOP DOGS VS BUDGET Q4!
0375 SHERINGHAM
+108%
1
+45%
2777 baldock
AREA BEAT COMBINED GROSS PROFIT BUDGET BY 2.7% IN QUARTER 4.
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
Next Page
COMBINED G.P
UNDERSTANDING THE PERCENTAGES (CLICK)
3
2
5
4
TOP 5 PERFORMERS COMBINED GROSS PROFIT VS BUDGET - ENTIRE YEAR
OTC G.P+FOBT G.P+SSBT G.P=COMBINED G.P
AREA PERFORMANCE
* CLICK THE NUMBERS TO REVEAL THE top 5 *
ENTIRE YEAR
+33%
+29%
+38%
1137 CHERRY HINTON RD
2777 BALDOCK
0910 LOWESTOFT
AND THE SHERINGHAM TEAM TAKE THE SPOILS OVER THE YEAR. GREAT JOB TO ALL!NEW BUDGETS WILL SHAKE IT UP FOR THIS 6 MONTHS, SO ALL TO PLAY FOR!
0375 SHERINGHAM
+52%
1
+30%
0373 WHITE LION ST
AREA BEAT COMBINED GROSS PROFIT BUDGET BY 2.8% OVER THE ENTIRE YEAR! AN ADDED SHOUT OUT TO CARL AND HIS TEAM IN 2432 STAPLE TYE WHO ARE CONSISTENTLY AMONGST THE TOP CONTRIBUTORS ACROSS THE COMPANY. GREAT JOB TEAM!
UNDERSTANDING THE PERCENTAGES
- EVERY BRANCH HAS VARIOUS FIGURES WHICH ARE USED AS KEY PERFORMANCE INDICATORS (KPI'S). THESE FIGURES ARE CALLED 'BUDGETS', BUT CAN ALSO BE THOUGHT OF AS 'EXPECTED PERFORMANCE'.
- FOR EXAMPLE, IF YOUR SHOP'S OVER THE COUNTER GROSS PROFIT BUDGET IS £5,000 FOR A CERTAIN WEEK, THEN THAT IS HOW MUCH OTC GP THE COMPANY THINKS YOU'LL MAKE OVER THAT 7 DAYS.
- BUDGET FIGURES ARE CREATED WITH SEVERAL FACTORS IN MIND, INCLUDING PAST PERFORMANCE, MONITORED CUSTOMERS, COMPETITORS, AND EXPECTED GROWTH, AMONGST OTHERS.
- MEASURING PERFORMANCE AGAINST BUDGET:
S11COMPLIANCE / H&S
Next Page
SECURITY SUMMARY
COMPLIANCE/ H&S SUMMARY
S11 SECURITY
The area sneaked above challenge on entry KPI, but barely, for the financial year. The area did not hit KPI for challenge at any time.With Think25 now in full flow, we must remain extra vigilant to ensure we remain compliant with age verification. It's a licencing condition, so please treat it with the importance it requires. COMPLIANCE UPDATE FROM ANNE FULLER Above are the figures for the entire last financial year. As a whole pretty good! Most of the incorrect answers on the audits have been training completion related. However, since the introduction of the learning hub and dashboard, this has become easier for Sales Managers to monitor and check, therefore the answers added to the audit have been more accurate in the latter part of the year.Target for this year is 100% audit completion and 100% questions answered accurately. Massive thanks from myself on all your compliance efforts.With regards to Health and Safety - Anne Fuller and Katie RolphAll shops in the area have now been visited by either Anne or Katie. The main focus of the visits have been Fire Safety and everything related, the collation of items that need removing from shops, and a check on the correct electrical items allowed, or otherwise.Comments from Katie:Apologies for being quiet of late as I have been trying to recruit as much as possible in between working in my own shop. Rest assured I am planning my return to your shops for a full follow-up on my first round of visits. On that note, please make sure all matters which were addressed with each shop have been completed. The major points were PVA products, clearing of old rubbish and paper work, clearing meter cupboards, and unpermitted electrical devices. It will make for a much smoother visit for both you and I!I look forward to seeing you all again, and remember coffee two sugars please 🙂So there we have it, make sure the kettle has been PAT tested! Both Anne and Katie thank you for your efforts on health and safety.
RECRUITMENT
TRAINING
Next Page
S11 STAFFINGINFORMATION
THE TEAM UPDATE
KATIE ROLPH
SARAH LOUISE GARRETT
PATRICK FESSIN
Next Page
STAFF INCENTIVES AND SUPPORT
AROUND THE AREA
Next Page
DAVID MONKArea supervisor
MEET THE BOSSPHIL ROBINSON
SARAH GARRETTSHOP 1294
SHERINGHAMSHOP 375
MARCHSHOP 1314
KATT CHILVERSSHOP 295
BEN MORGAN1297 / ADMIN
CARL ROWESHOP 789
THE DISS CREWSHOP 1243
KARLIE ROBERTSSHOP 1311
LISA BLANDSHOP 1314
LINDA VARNONADMIN MANAGER
CLICK HERE FOR PETS CORNER!
AND FINALLY, A HUGE
THANK YOU
TO ALL STAFF ACROSS THE AREA. YOUR EFFORTS REALLY ARE APPRECIATED.
PHIL, STEVE W, DAVID, LINDA, BRIAN, BEN & IAN
THE TEAM IN MARCH 1314 ALWAYS GET RIGHT BEHIND CURRENT EVENTS AND PROMOTIONS, ON THIS OCCASION DRESSING UP, CREATING QUIZZES, AND LAYING OUT NIBBLES DURING THE OLYMPICS.GREAT EFFORT, AS ALWAYS, TO THE TEAM!
MAJOR SPORTING EVENTS Q1
TENNIS ATP FINALSSTARTS 10TH NOV
DARTS WORLD CHAMPIONSHIPS STARTS 15TH DEC.
CHAMPIONS LEAGUE NEW FORMAT CONTINUES
NATIONS LEAGUEFIXTURESOCT / NOV
F1 SEASON HEADING FOR AN EXCITING CLIMAX
FOBT FOCUS POINT
FOBT MONITORING IS NOW IN IT'S EXTENDED TRIAL PHASE, AND IT'S IMPORTANT THAT ALL STAFF ARE KNOWLEDGEABLE AND COMFORTABLE WITH THE PROCESS.PLEASE SEND OVER ALL FEEDBACK YOU HAVE WHICH WE WILL THEN PASS ON TO POTENTIALLY IMPROVE HOW THE PROCESS WORKS.YOU CAN FIND THE TRAINING DOCUMENT CLICKING THE BUTTON BELOW:
FOBT MONITORING TRAINING
DO YOU KNOW SOMEONE WHO WOULD BE AN ASSET TO THE COMPANY? SOMEONE WHO HAS GREAT PERSONALITY AND THE SKILLS TO THRIVE WITH BETFRED?IF YOU RECOMMEND A NEW COLLEAGUE, YOU WILL BE REWARDED WITH £50 WHEN THEY START, AND AN EXTRA £250 AFTER THEIR 12TH WEEK!T'S AND C'S APPLY. SEE THE ANNOUNCEMENT ON THE INTRANET FOR MORE DETAILS.
RECRUITMENT REWARD
I THINK THE WORD DISASTER SUMS UP LAST YEAR'S SECURITY PERFORMANCE. I DON'T REMEMBER A WORSE YEAR, SO IT GOES WITHOUT SAYING, WE NEED TO MASSIVELY IMPROVE.WE START AFRESH NOW, BUT ALL SHOPS MUST CONSIDER HOW THEY WILL MANAGE PERFORMANCE IN THIS AREA. EVERYONE KNOWS WHAT CORRECT PROCEDURES ARE. TAKE OWNERSHIP OF THEM.PLEASE USE THE SHEET ON THE LEFT TO MANAGE ALL THINGS FINANCIAL DAY-TO-DAY. LET US KNOW IF YOU NEED A COPY SENT TO YOU.
SECURITY
welsh grand national27th dec
melbourne cup5th nov
king george vi chase - boxing day
grand slam dartsstarts 9th nov
super league final12th october
MAJOR SPORTING EVENTS Q1
SHOUT OUT TO THE DISS GENTS, JAMIE, CHRIS, CONOR AND MATT, WHO HAVE BEEN LIVING IT UP IN THE OWNERS AND TRAINERS LOUNGE AT YARMOUTH, RUBBING SHOULDERS WITH CERTAIN JOCKEYS AND TV PERSONALITIES.IF NEED ANY 'CHATTER FROM THE STABLES' YOU KNOW WHO TO CONTACT!
TRAINING / LEARNING
WITH THE ONGOING DEVELOPMENT OF THE LEARNING HUB AND NEW STARTER TRAINING TRACK, IT'S MORE IMPORTANT THAN EVER FOR SHOP TEAMS TO BE MANAGING THEIR SIGN OFFS AND TRAINING DEVELOPMENT.IT'S ALSO NOW EASIER THAN EVER FOR ALL STAFF TO SEE WHAT THEY HAVE/HAVE NOT SIGNED OFF AND THE TIME FRAMES FOR THESE. PLEASE MAKE USE OF ALL TOOLS AVAILABLE TO YOU TO MANAGE THESE PROCESSES.WE'D LIKE TO GIVE MASSIVE THANKS TO SARAH, PATRICK AND KATIE, FOR THEIR EFFORTS THROUGHOUT THE RECRUITMENT PROCESS, FROM INTERVIEW TO ASM SIGNOFF.IT CAN BE A REALLY CHALLENGING ROLE TO FILL, AND THE GUYS STEP UP EVERY TIME AND KEEP DRIVING US FORWARD.tHANK YOU!
WAGESTREAM
WAGESTREAM HAS PROVEN TO BE HUGELY POPULAR ACROSS THE COMPANY, WITH 1000'S OF COLLEAGUES SETTING UP THE APP AND TAKING ADVANTAGE OF THE DISCOUNTS AND OFFERS, ALONG WITH THE FINANCIAL ADVICE AND CONTROL TOOLS.IF YOU HAVEN'T YET SET THIS UP, BUT ARE INTERESTED, PLEASE CONTACT A MEMBER OF THE AREA TEAM.
CONGRATULATIONS AND GOOD LUCK TO BEN AND HIS BETTER HALF ON SEALING THE DEAL ON THEIR FIRST HOUSE!DON'T FORGET TO CLEAN THE GUTTERS AND MOW THE GRASS BEN!
PLEASE ENSURE THAT ALL STAFF ARE AWARE OF THE EMPLOYEE ASSISTANCE PROGRAMME, WHICH ALSO UTILISES THE WISDOM APP.SEE DETAILS BY CLICKING ON THE IMAGES ON THE RIGHT.THEY OFFER A WIDE RANGE OF SUPPORT AND INFORMATION, SO PLEASE USE THEM IF YOU NEED.24/7, CONFIDENTIAL, AND THERE FOR YOU.
EAP / WISDOM
See details below about the Mind charity. "Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. We’re Mind. We’re here to fight mental health. For support, for respect, for you. We change minds across England and Wales by making mental health an everyday priority. By standing up to the injustices – in healthcare, in work, in law – which make life harder for those of us with mental health problems. We support minds – offering help whenever you might need it through our information, advice and local services. And we connect minds. Bringing together an unstoppable network of individuals and communities – people who care about mental health to make a difference. Join us in the fight for mental health. We won’t stop until everyone experiencing a mental health problem gets both support and respect." You can access the Mind website at: https://www.mind.org.uk/ or by calling 0300 123 3393
Hi from your admin,We arranged a macmillan coffee morning in shop 439 which raised some much needed funds for cancer support, which is a great cause. A Massive thanks to all staff that have covered shifts over the past months. it has been really tough but plenty of staff have really stepped up, and we thank you for that. also a big thank you to the recuirtment team in the area from all of us in admin. they do invaluable work in a difficult task.Congrats to Ben MORGAN on his move --- took a while and a lot of hair pulling but got there in the end!and a shout out to tracey, becky and matt in shop 439 dereham road who have been brilliant generating a great atmopsphere in the shop with plenty of smiles, which new ssm rob is looking to continue.I would also like to personally thank Brian and Ben for their back up in admin –this year has not been plain sailing with health issues, and I couldn’t cope without them.Also thanks to the area team for their help and advice along the way – making S11 a happier place to work in.
S11 STAFFING
total SHOP colleagues:245
NEW colleagues YTD:48
See details below about The Mental Health Foundation.The Mental Health Foundation. "Since 1949, the Mental Health Foundation has been the UK’s leading charity for everyone’s mental health. Our vision is for a world with good mental health for all. With prevention at the heart of what we do, we aim to find and address the sources of mental health problems so that people and communities can thrive. We will drive change towards a mentally healthy society for all, and support communities, families and individuals to live mentally healthier lives, with a particular focus on those at greatest risk. You can find the Foundation website at: https://www.mentalhealth.org.uk/
ABBIE 499&'KOKO'
BRENDA 1296&'FLOKI'
CARL 789'MONEY' &'NIRA'
DANNY 1140&'KIKI'
JESS 1296&'LYLA'
LISA 1314&'STANLEY'
MATT 295'HENRI' &'FIGARO'
SARAH 1294 &'MOMOS'
HANNAH 878&'DOTTIE'
STEVE A/T&'MILO'
CLICK THE IMAGES TO ENLARGE
THANK YOU FOR THESE... WE LOVE THEM ALL!
DAVId went to wembley stadium for the big battle of the brits, the boxing world title fight between daniel dubois and anthony joshua. not even david's magic wand could have helped joshua's wobbly knees in that fight!david did get to meet uk boxing legend, former cruiserweight champion of the world, johnny nelson.all in all, a great day out!
PATRICK FESSINSSM SHOP 1311
Hi everyone,there has been a lot happening in the last few months, not only to do with recruitment.me and my team have had our new shop open and have been focussing on growing our business there. karlie, hertonas, viljamas, clare and paulina have been great, so thank you to them.we have spent a lot of time covering gaywood and, recently, managing the onboarding of new manager april bassett. a big welcome and good luck to april.also welcome to mark bethell who will soon be starting in shop 1314.i want to congratulate shona patterson in shop 501 for achieving her asm sign off. well done shona!and i also want to thank abigail auker in 499 for her constant help in difficult circumstances. take care everyone!patrick
CARL, THE MANAGER IN SHOP 789 IN CAMBRIDGE, HAS VERY KINDLY REMINDED ME TO START THAT GYM MEMBERSHIP!CARL WAS SUNNING IT UP IN Santa Cruz de Tenerife OVER THE SUMMER.HAPPY MEMORIES NOW IT'S RAIN AND WIND EVERY DAY..
B-HIVE
IF YOU'RE STILL NOT SIGNED UP TO B-HIVE, WHAT ARE YOU WAITING FOR!THERE ARE LOTS OF STAFF COMPETITIONS, SHOUT OUTS AND RECOGNITIONS, ALONG WITH THE USUAL SHOPPING AND SAVINGS BENEFITS.FROM DISCOUNTED DAYS OUT, TO CASH BACK ON PURCHASES, AND EVEN FOR AN OPPORTUNITY TO BE INCLUDED IN FUTURE COMPANY PROMOTION VIDEOS, CHECK OUT B-HIVE TODAY!
Hello All, I hope you're all well, Firstly thank you for bearing with us, some shops are proving quite difficult to find new starters for but please believe we are trying our very best! Just a reminder we only have as many staff as you do so please, please, if your shop is overstaffed, overlapping, double manning where not needed or you just fancy a little overtime ready for Christmas goodies (clearly by that I mean stocking up on the alcohol cupboard) then offer yourselves up to Ian, Linda, Brian or Ben, they will be very appreciative of help covering other shops!I would also like to say a Big congratulations to Lyn Moore in shop 800 High Street Newmarket on her ASM sign off (I never doubted you for a second!) And also, Mateusz Drupka on his ASM sign off in shop 633 Brandon. It's great to have some much needed fully signed off staff to join the teams!Also a big welcome to new starter Tony Byrne in shop315 Fakenham, I hope you enjoy your turn of career with us. katie xx
KATIE ROLPH SSM SHOP 0633
A MIXED BAG FROM THE TEAM IN SHERINGHAM.THE WHOLE TOWN DRESSES UP AND DECORATES THE SHOPS FOR 1940'S WEEKEND, THE 2ND LARGEST EVENT OF IT'S KIND IN THE COUNTRY!AND KEV HAS KINDLY SENT IN THESE JOKES.I HAD TO READ THESE SO I'M MAKING YOU TOO!BIG THANKS TO THE WHOLE TEAM!
KATT IN DEREHAM TOLD HER FRIEND SHE WOULD TAKE HER FOR LUNCH, A NICE LITTLE ITALIAN PLACE. THE NIGHT BEFORE, THE FRIEND FOUND OUT IT WAS ACTUALLY IN ROME!30,000 STEPS IN-A-DAY LATER, SEEING THE SIGHTS, KATT AND FRIEND WERE HOME BY BEDTIME (ISH).KATT REGULARLY HOPS ACROSS EUROPE FOR DAY TRIPS, THERE AND BACK BY THE EVENING!
KARLIE HOPPED OVER TO ROME FOR A FEW DAYS IN THE SUMMER. In total, THEY walked OVER 23 miles, visitING the Colosseum & Roman Forum, Trevi Fountain, Pantheon, Castel Sant'Angelo, The Vatican Museum and St. Peter's Basilica & Dome. (The stairs to the Dome almost killed HER off SHE SAYS).The food was amazing (AS WOULD BE EXPECTED AND KARLIE IS A PASTA LOVER) and SHE SAYS the people were welcoming.
NOT QUITE ONE FOR PETS CORNER JUST YET, BUT LISA HAS MADE NEW FRIENDS. A DEER WAS A REGULAR VISITOR TO THIER GARDEN, WHO THEN GAVE BIRTH TO THE FOAL IN THE PICTURE.BOTH ARE REGULAR VISITORS NOW FOR TREATS.
Hi All, Just an update on recruitment from my side, we have had a few people signed off recently so Well Done to all of you, we still have a couple of vacancies which we as a team are all working as hard as we can to fill. Don't forget about the friends and family recruitment bonus that Betfred offer £300.00 is not a small amount. I'd also like to thankyou all for making myself, Katie and Patrick feel welcome in your shops, I always get a hot chocolate waiting for me in one particular shop so if any others want to try and beat them I certainly wont complain...Dare I say I am beginning to see the light at the end of the tunnel we have filled some vacancies in some of the harder to recruit areas, but I may have just jinxed us all now so I will stop there. See you all soon (but hopefully not too soon!)
SARAH LOUISE GARRETTSSM SHOP 1294
A MASSIVE CONGRATULATIONS TO SARAH WHO WAS MARRIED ON THE 31ST aUGUST!IN HER OWN WORDS, SHE ONLY DID IT FOR THE £50 COMPANY GIFT AND THE EXTRA DAY'S HOLIDAY. WHO SAID ROMANCE IS DEAD!cONGRATS SARAH... WISHING YOU MANY HAPPY YEARS TOGETHER!
WE ASKED PHIL (SEEN ON THE IMAGES ON THE LEFT WEARING HIS FAVOURITE COLLAR) A FEW QUESTIONS, MAINLY SO YOU CAN GIVE HIM A BIT OF GRIEF ON HIS SHOP VISITS.
MEET THE BOSS - PHIL ROBINSON - AREA MANAGER
WHICH Football Team DO YOU support? Newcastle United WHAT IS YOUR Favourite Food? a Sunday Roast WHAT IS YOUR Favourite Alcoholic DrinK? Cider How loNg have YOU been in the industry? Since 1994 Do YOU have any PetS? Yes, a Dog called Bleu WHAT IS YOUR Favourite Type of Music? Rock Music WHAT IS YOURFavourite Holiday Destination? Marbella, Spain WHAT IS YOUR Favourite Movie Genre? Gangster Movies DO YOU HAVE Any Phobias? Reptiles in general, Snakes in Particular
THE SHOP-TEAM-PROFIT-SHARE-SCHEME RETURNS FOR THIS 6-MONTH 'FINANCIAL YEAR'.THIS PERIOD RUNS FROM 30TH SEPTEMBER 2024 - 30TH MARCH 2025, AND IS A REAL OPPORTUNITY TO GET SOME SUMMER SPENDIES!SEE THE INTRANET FOR DETAILS AND A BRIEFER.GOOD LUCK!
STPSS