VISN 8 CCC Mystery Breakout
Mary Hathaway
Created on September 26, 2024
USED FOR VISN 8 CCC STAFF
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Transcript
Mystery Breakout
VISN 8 CCC EDU
Start
Intro
You have entered a dark and unknown world from which you have to get out before it's too late and you will be locked in forever. You must complete and answer questions for each mission to get out safely.
Continue
Mission 1
Locked
Locked
Locked
Answer the question and you will find out the address of the following scenario
Jenna Marshall
Mary Hathaway
Suzanne Klinker
Who is our Deputy Network Director for the VISN 8 Clinical Contact Center?
Mission 2
Completed
Locked
Locked
Drag and discover
MS Teams Channel
Reach out to other CCC staff.
Knowledge Management
What System is used within VISN 8 CCC used to find information concerning all VISN 8 Clinics?
Mission 3
Completed
Completed
Locked
Computer issues.com
VISN 8 CCC ADPAC Team
What group should be your First contact for VISN 8 CCC Computer issues before reaching out to outside assistance?
Enterprise Service Desk
Use Google Translate
Use Duolingo
Use CCC Translation Service
What Service should you use if you receive a Spanish Call when answering veteran calls within V8 CCC?
Every Day
Every 90 Days
Every 30 Days
Although you may not be using VISTA, how often should you log into EACH Vista site to keep access active?
216
Continue
Remember the code
Completed
Mission 4
Completed
Completed
Guiding Principles
ICAN, WECAN, SALUTATIONS
ICARE, WECARE, SALUTE
The VA WAY OTM Core Values, actions & behaviors, and method to recovery accronyms? Can you name them?
14+3
Continue
Completed
Completada
Completada
Completed
Completed
Completada
Completed
Completada
Continue
Congratulations, you made it out!
Wrong answer!
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