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Transcript

Mystery Breakout

VISN 8 CCC EDU

Start

Intro

You have entered a dark and unknown world from which you have to get out before it's too late and you will be locked in forever. You must complete and answer questions for each mission to get out safely.

Continue

Mission 1

Locked

Locked

Locked

Answer the question and you will find out the address of the following scenario

Jenna Marshall

Mary Hathaway

Suzanne Klinker

Who is our Deputy Network Director for the VISN 8 Clinical Contact Center?

Mission 2

Completed

Locked

Locked

Drag and discover

MS Teams Channel

Reach out to other CCC staff.

Knowledge Management

What System is used within VISN 8 CCC used to find information concerning all VISN 8 Clinics?

Mission 3

Completed

Completed

Locked

Computer issues.com

VISN 8 CCC ADPAC Team

What group should be your First contact for VISN 8 CCC Computer issues before reaching out to outside assistance?

Enterprise Service Desk

Use Google Translate

Use Duolingo

Use CCC Translation Service

What Service should you use if you receive a Spanish Call when answering veteran calls within V8 CCC?

Every Day

Every 90 Days

Every 30 Days

Although you may not be using VISTA, how often should you log into EACH Vista site to keep access active?

216

Continue

Remember the code

Completed

Mission 4

Completed

Completed

Guiding Principles

ICAN, WECAN, SALUTATIONS

ICARE, WECARE, SALUTE

The VA WAY OTM Core Values, actions & behaviors, and method to recovery accronyms? Can you name them?

14+3

Continue

Completed

Completada

Completada

Completed

Completed

Completada

Completed

Completada

Continue

Congratulations, you made it out!

Wrong answer!

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