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VISN 8 CCC Mystery Breakout

Mary Hathaway

Created on September 26, 2024

USED FOR VISN 8 CCC STAFF

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Transcript

VISN 8 CCC EDU

Mystery Breakout

Start

Intro

You have entered a dark and unknown world from which you have to get out before it's too late and you will be locked in forever. You must complete and answer questions for each mission to get out safely.

Continue
Mission 1
Locked
Locked
Locked

Answer the question and you will find out the address of the following scenario

Who is our Deputy Network Director for the VISN 8 Clinical Contact Center?

Mary Hathaway
Jenna Marshall
Suzanne Klinker
Mission 2
Locked
Completed
Locked

Drag and discover

What System is used within VISN 8 CCC used to find information concerning all VISN 8 Clinics?

Reach out to other CCC staff.
MS Teams Channel
Knowledge Management
Mission 3
Completed
Completed
Locked

What group should be your First contact for VISN 8 CCC Computer issues before reaching out to outside assistance?

Enterprise Service Desk
Computer issues.com
VISN 8 CCC ADPAC Team

What Service should you use if you receive a Spanish Call when answering veteran calls within V8 CCC?

Use CCC Translation Service
Use Duolingo
Use Google Translate

Although you may not be using VISTA, how often should you log into EACH Vista site to keep access active?

Every 90 Days
Every Day
Every 30 Days

Remember the code

216

Continue
Completed
Completed
Completed
Mission 4

The VA WAY OTM Core Values, actions & behaviors, and method to recovery accronyms? Can you name them?

Guiding Principles
ICARE, WECARE, SALUTE
ICAN, WECAN, SALUTATIONS

14+3

Continue

You have reached the last mission 🎉 Do you know what the code is?

Enter the password

Congratulations, you made it out!

Wrong answer!

Try again