Branching Scenario II
talent-development
Created on September 25, 2024
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Mastering SMART Goal Evaluation
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A Case Study for Manager's
You are a manager at Clario, a global provider of clinical trial technology. Your team is responsible for driving innovation in patient-centric clinical research solutions. Each of your employees has submitted their SMART goals for the upcoming quarter. Your task is to evaluate these goals based on the SMART criteria and provide feedback to help refine them.Employee 1: Emily – Clinical Data ManagerEmily’s Goal:"I want to improve the accuracy of clinical data entries."
Scenario
Question 1: Does Emily’s goal meet the SMART criteria?
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Yes
2
No
Explanation:Emily’s goal is too vague. It doesn’t specify what she means by "improve" or by how much, and there is no measurable element or time frame. While the goal is relevant to her role, it needs to be more detailed to be SMART.
You are a manager at Clario, a global provider of clinical trial technology. Your team is responsible for driving innovation in patient-centric clinical research solutions. Each of your employees has submitted their SMART goals for the upcoming quarter. Your task is to evaluate these goals based on the SMART criteria and provide feedback to help refine them.Employee 1: Emily – Clinical Data ManagerEmily’s Goal:"I want to improve the accuracy of clinical data entries."
Scenario
Question 2: How can you help Emily revise her goal to make it SMART?
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Advise her to set a specific percentage increase and include a deadline.
2
Tell her the goal is fine as is.
3
3
Recommend she focus on a different goal.
Explanation:Emily should define her goal with specific metrics and a time frame. A SMART version could be:"I will improve the accuracy of clinical data entries by reducing error rates by 10% over the next 3 months through implementing double data entry validation techniques."
You are a manager at Clario, a global provider of clinical trial technology. Your team is responsible for driving innovation in patient-centric clinical research solutions. Each of your employees has submitted their SMART goals for the upcoming quarter. Your task is to evaluate these goals based on the SMART criteria and provide feedback to help refine them.Employee 2: Michael – Software DeveloperMichael’s Goal:"I will develop a new feature for the clinical trial management system."
Scenario
Question 3: What element of Michael’s goal is missing to make it a SMART goal?
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It’s not specific
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It’s not measurable or time-bound
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It’s not achievable
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4
Explanation:Michael’s goal lacks clarity in terms of how progress will be measured and when it will be completed. While the goal is specific (developing a feature), it doesn’t specify what success looks like or provide a deadline.
You are a manager at Clario, a global provider of clinical trial technology. Your team is responsible for driving innovation in patient-centric clinical research solutions. Each of your employees has submitted their SMART goals for the upcoming quarter. Your task is to evaluate these goals based on the SMART criteria and provide feedback to help refine them.Employee 2: Michael – Software DeveloperMichael’s Goal: "I will develop a new feature for the clinical trial management system."
Scenario
Question 4: What feedback would you give Michael to make his goal SMART?
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Include a deadline and criteria for completion.
2
Make the goal easier to achieve
Change the goal to focus on something else
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3
Explanation:You should advise Michael to refine the goal by setting a completion date and measurable criteria for success. A SMART version could be:"I will develop and fully test the new patient data entry feature for the clinical trial management system, achieving 100% user acceptance testing (UAT) approval, by the end of Q3."
You are a manager at Clario, a global provider of clinical trial technology. Your team is responsible for driving innovation in patient-centric clinical research solutions. Each of your employees has submitted their SMART goals for the upcoming quarter. Your task is to evaluate these goals based on the SMART criteria and provide feedback to help refine them.Employee 3: David – Project ManagerDavid’s Goal:"I will improve the speed and efficiency of our project delivery.
Scenario
Question 5: What is the main weakness in David’s goal?
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It lacks specificity and measurable criteria
2
It is not relevant to his role
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It is too time-bound
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It’s too detailed
4
Explanation:David’s goal is vague. It doesn’t specify what "improving speed and efficiency" means, nor how much improvement is expected or by when.
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